Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#722322May 5, 2000
STRUCTURE:BODY
THE CAR MAKES A POPPING (IN THE STRUCTURE) SOUND UPON STOPPING, STARTING AND TURNING CORNERS VERY LOAD, ANNOYING, AND FREQUENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861103April 28, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ABLE TO HEAR FUEL SLOSHING IN THE FUEL TANK WHEN COMING TO A STOP. DEALER NOTIFED, AND INFORMED CONSUMER THAT NOTHING CAN BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861012April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PE 00005; WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY, AND WOULD NOT START FOR 15 MINUTES, WHICH MAY HAVE CAUSED A CRASH. DEALER COULD NOT DETERMINE CAUSE OF THE PROBLEM. *AK THE VEHICLE WAS LEAKING OIL EXCESSIVELY. THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721122April 6, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WILL FREELY ROLL BACKWARDS OR FORWARD WHEN FOOT IS REMOVED FROM BRAKE AND THE TRANSMISSION IS IN A DRIVE GEAR. EVEN SLIGHT INCLINES WILL CAUSE THE VEHICLE TO ROLL, BUT A STEEP INCLINE CAN BECOME A SERIOUS SAFETY ISSUE, SINCE THE CAR WILL FREELY ROLL, EXACTLY THE SAME WAY A VEHICLE WITH A MANUAL TRANSMISSION WOULD ROLL WHEN TAKEN OUT OF GEAR. UNFORTUNATELY, DRIVERS WHO USE AUTOMATICS EXPECT THE TRANSMISSION TO HOLD THE VEHICLE, AT LEAST PARTIALLY, WHEN ON AN INCLINE. IT IS TYPICAL TO USE ONE FOOT TO MOVE FROM THE BRAKE TO THE THROTTLE, BUT ON STEEP INCLINES, THE VEHICLE WILL ROLL SO QUICKLY THAT USING TWO FEET IS OFTEN NECESSARY (ONE FOR BRAKE, ONE FOR THROTTLE) WHEN MOVING OFF A STOP. OBVIOUS SAFETY ISSUES ARE: VEHICLE ROLLING INTO SOMEONE, VEHICLE ROLLING INTO AN OBJECT OR ANOTHER VEHICLE, UNNECESSARY AIRBAG DEPLOYMENT, AND DRIVER DISORIENTATION RESULTING FROM THE EQUIPMENT NOT WORKING AS EXPECTED, WITH POSSIBLE RESULTING ACCIDENT. DEALER SAYS THIS CONDITION IS CONSIDERED NORMAL, BUT I HAVE DRIVEN MANY VEHICLES WITH AUTOMATIC TRANSMISSIONS AND HAVE NEVER HAD ONE RESPOND IN THIS MANNER, AT LEAST TO THIS DEGREE. THIS LEADS ME TO BELIEVE THAT THERE IS ACTUALLY A DESIGN DEFECT, AND AT THE VERY LEAST, GENERAL MOTORS SHOULD INFORM BUYERS THAT THESE VEHICLES RESPOND DIFFERENTLY THAN OTHERS. ONE REASON WHY I PURCHASED THIS VEHICLE IS FOR ITS SAFETY TEST RESULTS, BUT THIS PROBLEM MAKES ME CONCERNED THAT THE VEHICLE IS ACTUALLY UNSAFE FOR MY WIFE TO DRIVE UNDER CERTAIN CIRCUMSTANCES--SHE HAS ALREADY TOLD ME THAT SHE WILL NOT DRIVE IN DOWNTOWN SEATTLE (STEEP STREETS) WITH THE VEHICLE. SHE IS NOT A HIGHLY SKILLED DRIVER, AND OPERATING THE CAR ON INCLINES WITHOUT EXERCISING EXTRA CAUTION, OR USING TWO FEET (WHICH REQUIRES ADDITIONAL SKILL) COULD EASILY CAUSE AN ACCIDENT. ADDITIONAL COMMENTS FOR NHTSA: PLEASE PLEASE PLEASE GIVE US A WINDOW LONGER THAN 70 CHARACTERS TO TYPE IN. PLEASE ALSO INCREASE THE FIELD SIZE ON THE "SUMMARY"WHENVIEWINGCOMPLAINTDATABASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721040April 5, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RE: YOUR ODI#550849 AND ODI#856909 - I TOO EXPERIENCE GAS SLOSHING IN FUEL TANK AND THE FEELING OF BEING TAPPED ON THE REAR BUMPER , OR PERHAPS A BOWLING BALL ROLLING AROUND IN THE TRUNK, WHEN STOPPING. -DEALER ADVISED US THAT THE "BELLOWS" ??? IN THE GAS TANK MAY HAVE SEPARATED AND ADVISED US TO RETURN VEHICLE WITH EMPTY FUEL TANK SO THAT IT COULD BE REMOVED AND EXAMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721044April 5, 2000
STRUCTURE:FRAME AND MEMBERS
THE ALUMINUM SUBFRAME HAS TWO BRACKETS THAT NEED TO BE WELDED ACCORDING TO CHEVROLET. THE ALUMINUM SUBFRAME "FLEXES" CAUSING A CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED TO THE LEFT AND THE RIGHT. CHEVROLET ADVISED THE DEALER TO WELD THE TWO BRACKETS AND THAT SHOULD QUIET THE NOISE. CHEVROLET SAID THAT THERE ARE NO SAFETY BULLETINS ON THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720733March 29, 2000
STEERING:GEAR BOX:SHAFT PITMAN
ON JAN.16 I WAS DRIVING ON INTERSTATE 95 WHEN DRIVER'S SEAT CUSHION CAME OUT OF ADJUSTMENT. I WAS IN THE FAST LANE AND LOST CONTROL OF THE CAR SEVERAL TIMES BEFORE GETTING IT TO THE SHOULDER OF THE ROAD. 2ND INCIDENT ON JAN. 18. 3RD INCIDENT ON JAN 24. RETURNED THE CAR TO BOB BEL FOR REPAIRS. 4TH INCIDENT ON FEB 2ND. CAR WAS TOWED TO JP CHEVROLET IN ABERDEEN. THE WAY THE CAR WAS REPAIRED VIOLATES ALL SAFETY STANDARDS! I HAVE BEEN HOSPITALIZED BECAUSE OF INJURIES SUFFERED. I AM NOW BEING TREATED FOR WHIPLASH, SEVERE VERTIGO, HEARING AND VISUAL IMPAIREMENT AND BALANCE PROBLEMS. THE CAR IS STILL NOT FIXED ACCORDING TO NATIONAL SAFETY STANDARDS. BAILING WIRE HAS BEEN USED BY JP CHEVROLET TO CORRECT THE PROBLEM. PLEASE HELP US IF YOU CAN!! *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#720451March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE/TRANS PARTIAL FAILURE, ALMOST STALLING IN INTERSECTION. INSTRUMENT CLUSTER HAD SYSTEM MANAGMENT LIGHTING IN DASH FLASHING FOR NO REASON. REPLACMENT OF INSTRUMENT CLUSTER ACTUALLY WORSENED UNCOMMANDED LIGHT FLASHING. INITIAL REPAIR OF ENGINE PROBLEMS DIMINISHED SEVERITY OF STALLING, HOWEVER DID NOT COMPLETELY CORRECT THE PROBLEM. UNABLE TO DUPLICATE STALLING ON A CONSISTANT BASIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858730March 17, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
ON ANY INCLINE VEHICLE WILL ROLL BACK WHEN TAKING FOOT OFF BRAKE TO THROTTLE. CONSUMER SPOKE TO DEALER WHO SAID THAT FRONT WHEEL DRIVE VEHICLES DO THAT. CONSUMER CONTACTED MANUFACTURER, AND REPRESENTATIVE CHECKED OUT THE COMPLAINT, AND STATED THAT IT SEEMED TO BE A COMMON COMPLAINT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858418March 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS HAS HAPPENED THREE TIMES. STOPPED AT A STOP SIGN T AND ENGINE JUST CUT OFF. STARTED IT UP AND MOVED TO PARK. IT WAS FINE UNTIL 10-MAR-200O WHEN AGAIN AT A STOP LIGHT ENGINE CUT OFF. CONTACTED THE DEALER, WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551263March 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE STALLED ON HIGHWAY DUE TO ENGINE FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858122March 8, 2000
VISIBILITY:WINDSHIELD
ALL THE WINDOWS IN THE VEHICLE HAVE A HAZEY FILM ON THEM THAT WON'T COME OFF, CAUSING POOR VISIBILITY FOR THE DRIVER. DEALER SAYS IT'S NOT A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719850March 8, 2000
VEHICLE SPEED CONTROL
CAR KEEPS ROLLING BACK AT IDLE SITTING AT LIGHT,TOOK CAR IN ASST. SERVICE MANAGER TOLD ME TGERE HAD BEEN A # OF COMPLAINTS ABOUT THE SAME THING,NOTHING THEY CAN DO. GAVE ME A 1-800-222-1020# TO CALL EXPLAINED THIS TO THEM WAS TOLD THEY HAD NOT HEARD ANYTHING ABOUT THIS EITHER AND GAVE ME A FILE# AND WAS TOLD TO KEEP IN TOUCH WITH ASST. SERVICE MANGER. I FEEL THIS IS A SAFTEY ISSUE IF STOPED AT A LIGHT AND ANOTHER CAR IS ON MY BUMPER IF I ROLL INTO THEM IT COULD CAUSE A REAL PROBLEM. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER. DIANNE TOPPING*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000464March 6, 2000
STEERING, SUSPENSION, ELECTRICAL SYSTEM
ELECTRICAL FAILURE, STEERING RACK AND PINION FAILURE, LOWER BALL JOINT/LOWER CONTROL ARM/LOWER BALL JOINTS/LONG SHAFT SLEEVE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719685March 4, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
SCORCHED WIRES FOUND UNDER THE DASH, R-134A LEAKING INTO CAR FROM INDEPENDANT TESTER, DAYTIME RUNNING LIGHTS OCCASIONALLY, EXHAUST SYSTEM DAMAGED FROM EXCESSIVE HEATAND FUEL ECONOMY IS ONLY 10 MPG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719693March 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR KEEPS ROLLING BACK AT IDLE SITTING WAITING FOR LIGHT TO CHANGE, TOOK CAR IN TO HAVE CHECKED ASST. SARVICE TOLD ME THERE HAVE BEEN COMPLAINTS REGARDING THIS MATTER A GAVE ME A 1-800-222-1020# TO CALL THEY SAID THEY HAD NOT HEARD ANYTHING CONCERNING THIS MATTER,BUT TO KEEP IN TOUCH WITH SERVICE MANAGER THERE HAS TO BE X AMOUNT OF COMPLAINTS BEFORE THIS WOULD BE LOOKED INTO ,I FEEL THIS IS A SAFTEY ISSUE IF I"M WAITING FOR A LIGHT CHANGE AND SOMEONE IS ON MY BUMPER AND I ROLL BACK THERE COULD BE A REAL PROBLEM.THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719575March 2, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR WILL DRIFT BACKWARDS WHEN AUTO TRANSMISSION IS IN DRIVE. COULD BACK INTO ANOTHER CAR CAUSING THEIR AIR BAG TO DEPLOY, OR HIT SOMEONE WALKING BEHIND THE CAR. DEALER SAYS THAT THIS IS NORMAL, I SAY IT IS NOT AND IT IS A DEFECT THAT SHOULD BE FIXED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719593March 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER DRIVING THE CAR FOR APPROXIMATELY TWO WEEKS, A DISTINCTIVE VIBRATION BEGAN WHICH SEEMED TO BE LOCATED IN THE FRONT END OF THE VEHICLE. I TOOK THE CAR TO THE DEALER WHO DETERMINED THAT THE FRONT END BRAKE ROTORS WERE VIBRATING ON THE WHEEL STUDS. FURTHER INSPECTION REVEALED THAT THE HOLES IN THE ROTORS HAD BEEN MACHINED TOO LARGE FOR THE WHEEL STUDS. THE DEALER REPORTED THAT THERE WAS "NO FIX AVAILABLE". THE PROBLEM CONTINUED AND BECAME WORSE. A SECOND CALL TO THE DEALER RESULTED IN THE DEALER INFORMING ME THAT THE PROBLEM APPEARED TO BE SPECIFIC TO IMPALAS, AND THAT OTHER CUSTOMERS HAD REPORTED THE SAME PROBLEM. STILL "NO FIX AVAILABLE". I CONTACTED CHEVROLET CUSTOMER SERVICE, WHO ALSO CONFIRMED PROBLEM, BUT REFUSED TO OFFER A FIX. THE ROTORS ARE NOW SIGNIFICANTLY UNSTABLE AND IT IS AFFECTING BRAKING ACTION OF THE CAR IN AN UNSAFE MANNER. IN TOTAL, I HAVE YALKED TO CHEVY CUSTOMER SERVICE THREE TIMES, AND HAVE EITHER TAKEN THE VEHICLE TO THE DEALER OR CONTACTED THE DEALER ONCE A MONTH FOR THE ENTIRE SEVEN MONTHS I'VE OWNED THE CAR. IN SHORT, IT APPEARS THAT THE 2000 IMPALA LS HAS A SERIOUS DEFECT IN THE FRONT BRAKE ROTORS WHICH CHEVROLET SIMPLY REFUSES TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718894February 17, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INHALATION INJURIES OCCURRED DUE TO MELTING OF WIRING HARNESS PLASTIC, THANKS TO YOUR WEB SITE A FIRE DIDN'T HAPPEN. 3 DIFFERENT PEOPLE HAVE HAD EFFECTS FROM THE MELTING INSULATION OF THE HARNESS AND THE COMPANY CANNOT DUPLICATE THE RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#856909February 15, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHENEVER COMING TO A STOP FUEL CAN BE FELT SPLASHING AROUND, BUMPING THE VEHICLE. DEALER HAS BEEN CONTACTED. *AK THE DEALER PUT A REPLACEMENT IN THE GAS TANK IT DIDN'T SOLVE THE PROBLEM. SO THEY PULLED IT OUT AND INSTALLED THE ORIGNAL PART BACK IN THE GAS TANK. THE PROBLEM IS WORSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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