Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11465374May 20, 2022
PARKING BRAKE
The contact owns a 2015 Chevrolet Impala. The contact stated while driving 25 MPH, both rear wheels seized and experienced a blowout. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V541000 (Parking Brake) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464787May 16, 2022
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
WE ARE STILL HAVING ISSUES WITH THIS STUPID SBZA BLIND SPOT DETECTION SYSTEM, TWICE NOW, FIRST TIME WE HAD FIXED, 2.5 YRS AGO NOW, AT A $1000 COST TO US, AS MILEAGE WAS SLIGHTLY OVER THE QUALIFYING MILES WITH RECALL LETTER WE RECEIVED PRIOR TO HAVING BOTH MODULES REPLACED. THOSE BRAND NEW MODULES ONLY LASTED 16 MONTHS OR LESS AND WEVE BEEN DEALING WITH SAME SAFETY ISSUES FOR ABOUT A YEAR NOW, SOME DAYS WORSE THAN OTHERS. ITS A DUMB FLAW AND NEEDS TO BE ADDRESSED SOON BUT WE DONT HAVE ANOTHER $1000+ TO COME UP WITH!! PEOPLE LIKE US, WHO LIVE IN THE SNOW BELT AREAS AND HAVE TO DEAL WITH ROAD SALT AND CORROSION ARE GOING TO KEEP HAVING ISSUES WITH THEM, EVEN THOUGH WE KEEP OUR CAR AS CLEAN AS WE CAN!! ITS A PAIN IN OUR ASSES AND NOT OUR FAULT FOR A LOUSY STUPID DEVICE THAT WILL FAIL HERE!! THANK YOU!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463769May 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
We are having issues with our bling spot warning system not working warning light stays on in mirror and not going off its seams GM mounted sensor module behind rear wheel which gets exposed to water and then corrodes and malfunctions this also leads to many others safety issues including shutting vehicle down while driving because other systems are connected to it cannot isolate There should be a recall thankyou
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461932April 24, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Service blind spot detection system alert come on i took it to the dealership and paid 95.00 to diagnosis they wanted 1900.00 to fix the problem 2 weeks later while waiting for an appointment the entire system is failing Forward collision warning, Lane departure warning ,and Parking collision warning. the dealer now wants another 95.00 to re-diagnosis seeing as only the blind spot was the only warning at first. I'm being told this could lead to the vehicle shutting down even while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460759April 14, 2022
SEAT BELTS
The front driver side seat belt will not latch. Have to press in the orange button and inserted it and release for it to click.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460256April 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
All the lights are flashing on dashboard. Car won't start. No gages work on dash. Lights won't work blinkers don't work. Radio panel is black. I had same issues in 2018 and had to replace detection module and harness on both sides. Paid $1200. Now I am having the same issue again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460102April 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot module has corroded and failed due to water intrusion. The module is very poorly sealed and clearly would lead to corrosion, very poor design. Potential for fire from electrical short is extremely high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460121April 8, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
There is a bad sensor I believe on my impala- the passenger blind spot warning light is staying on all the time - even when the car is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460091April 7, 2022
UNKNOWN OR OTHER
While driving this vehicle, the Traction Control will turn off along with the Stabiltrack function. The transmission will drop into "limp" mode and function on a "basic" level. This causes the vehicle to loose power and become very sluggish to control or operate. A code for "loss of TCM communication" to be found in the computer via the ADL. To remove the code and restore communication to the Transmission Control Module, I have to remove and reinsert the wire coupling connection wire harness at the TCM. The TCM will now communicate with the ECM. This is a recurring problem solved by this action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459215April 1, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
I received an error Service "Side Detection System". Dealer says it needs to replace the Side Blind Zone Alert Modules (part #84648920) due to water intrusion on the module. They say it can affect the entire dashboard, causing it to fail. The Chevy Impala forums have many mentions of this issue with this car. There have been reports of smoke coming from these modules. GM had issued a Special Coverage N172097060 in 2019 but only covers cars 6 years old or less and less than 80,000 miles. Due to the widespread occurrence of this issue, it should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458749March 29, 2022
ELECTRICAL SYSTEM, SUSPENSION, WHEELS
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it’s worn down to batteries it happens at any time I can walk by the car and making the noise. I have to keep replacing the tires due to this all I know is that when you’re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it’s getting harder to control the steering wheel. The cost of replacing the tires is ridiculous 2xs in a year or less. Gas let’s not even go there. Traction and stabilization always on along with brake assist and tpms front two tires stopped working. And once again it’s doing it. Not sure of exact date but before 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458073March 23, 2022
AIR BAGS, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Side detector system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456574March 14, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
side detection system failing and will not shut off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455616March 7, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
This is the second time the blind side detection system has failed on both my vehicle and daughter's 2014 Impala. GM is aware of this is a problem and issued a special program, however; it expired last year. This issue can also cause issues with other electrical systems. Spending $1500+ every 2-3 years for an issue that is a manufacturer problem is not acceptabe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455099March 3, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
There was a recall on the SBZA in April of 2019 and we received a recall letter from GM, probably in July of 2019 but the recall was for vehicles with less than 80,000 and we had 83,000, so I never pursued recall thinking that we wouldn't qualify. We had the SBZA-Side Blind Zone Alert system replaces in December of 2019, at a big cost to us of $1000, at local Chevrolet dealer. The new detection system only lasted about 15-16 months or March-April of 2021 before it started acting up again. When I called the Chevrolet dealer up to complain about the problem, they told me that there was only a 1 year warranty on brand new part and it being over 1 year old now, it was out of warranty!! Arrgghh!! We left it at that and it didn't cause too much of a hassle as I turned off detection system, using car radio settings and we only had a message on dash, which we could turn off and live with as we didn't have another $1000, out of our pocket, to get fixed. Then in November of 2021 and onwards, the light on drivers mirror would come on, stay on or blink off and on but doesn't always stay on. Now as of February 26 2022, we are having many of the same issues and things happening, that we had back in 2019, where the car is hard to start, dash doesn't work properly along with many safety warning lights coming on the dash, sounds, speedometer not working, no radio, no turn signals, no HVAC, windows don't function properly, etc, etc. It usually goes away, after 10 minutes or so, then is normal again, then goes berserk again, off and on. This is now happening more often each day and is a huge safety issue, esp with our daughter using the car now, to get back and forth to work. She has panicked each time this happens. We bought car with 72,000 miles on it back in May of 2018 and it currently only has 126,300 miles on it. We love this car otherwise as it's been a real great car but now with this stupid problem again and so soon, we are not sure what to do. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454266February 26, 2022
ELECTRONIC STABILITY CONTROL (ESC)
The "service stabilitrak" light and engine light has returned making the vehicle non-operational once again. I have spent over $2500 in the past 12 months at an authorized Chervrolet dealership attempting to repair this exclusive, patented General Motors safety system, however, the system continues to malfunction. I cannot be the only owner of a GM vehicle with this frustrating, expensive issue. Please assist with a recall and/or inquiry to GM/Chevrolet. Previous NHTSA tracking number 11444992.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454268February 26, 2022
AIR BAGS, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
It appears that my vehicle had a special coverage bulletin titled “N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion” This special coverage only covered vehicles for 6 years or 80,000 miles. This week I started experiencing problems with my vehicles side blind zone alert system. From everything that I have read it appears to be the same issue that led to the special coverage mentioned above being issued. However, my vehicle is now outside of the specified coverage limitations. I believe that it should still be covered as it still remains a safety issue. Regardless of how many years or miles have passed. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451318February 10, 2022
SUSPENSION, ELECTRICAL SYSTEM, WHEELS
Front Right lower control arm w/o police right front wheel. Tpms system. This will be the second time I’ve had to replace the front lower control arm the tea PMS system does not work ABS traction control are off totally the same year of car make model everything was recalled to have this fixed but it was only with the police cars what makes you think that the ones that weren’t police cars didn’t have the same issue it cost $427.20 to fix. I also understand that my vehicle you’re making model it’s not the only one having this issue of having to replace it over and over as far as electrical something keeps moving or coming on or off in the car it’s worn down to batteries it happens at any time he can walk by the car and making the noise. I have to keep replacing the print tires due to this all I know is that when you’re driving it more getting ready to turn it makes a loud crunching grinding noise it can happen at any time it’s getting harder to control the steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449725February 1, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light and the front passenger’s seat belt warning light illuminated with an audible beeping sound. The contact continued to drive the vehicle. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 15V465000 (Air Bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447296January 13, 2022
POWER TRAIN
Automatic transmission shifting problems. Shifting from starting to any kind of incline resistance, car can not shift through first 2 gears. Shaking, rumbling, check engine light flashing, engine bogs, car slows down, causing safety concerns. Had car checked at dealer. Reprogramed transmission. Did not fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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