Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11527231June 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
The ABS and traction control light are always on. Sometimes the brakes kick back up on my foot and the brakes skip until I come to a stop.This doesn't always happen but I have to always be prepared. And there is always a squeaking sound when wheels are in motion. It was never inspected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525348June 5, 2023
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while attempting to park in the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. During the failure the steering failure message was displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle was previously serviced under the NHTSA Campaign Number: 14V450000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not yet notified of the failure. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520713May 6, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I have a 2014 Chevrolet Impala 2014 Ltz with 75000 miles on it. About a week ago I got a notification saying "service side detection" I lost my side detection on the side mirrors. Now my lane departure camera stop working and now my part assist for the rear camera has also stopped working. What's the point of paying more for a vehicle to be safe if all of the safety features start to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518989April 25, 2023
POWER TRAIN
Been having transmissions issues since I got the car and nobody can figure out what is wrong, changed the fluid, added lucus, sounds like it’s reving while driving (foot not on gas, cruising)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517492April 17, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2014 Chevrolet Impala. The contact stated that after she started the vehicle, she smelled a burning odor and then heard a popping sound. The contact then stated that she turned the vehicle off and waited then restarted the vehicle and proceeded to drive. The contact then stated that she noticed what appeared to be snow on the rear windshield; however, the windshield then caved in. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 139,428.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516150April 9, 2023
SEATS
The Automatic Occupant Sensing (AOS) system fails to suppress the front passenger air bag with no passenger in the seat. The airbag on light stays on. There is no code triggered in the system. This also causes the unbuckled passenger seatbelt warning to chime with no passenger in the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515549April 5, 2023
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
The right turn signal bulb keeps blowing. Break lights were stuck on. I got pulled over because the blinker wasn't working and parking light wouldn't go off. The officer was nice because I had just got the car and didn't give me a ticket, just a warning. Blinker on passenger side won't work with lights on and fuses for that side keeps blowing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515555April 5, 2023
ELECTRICAL SYSTEM:WIRING
Electrical wiring problems. Parking light wouldn't go off and clicking noise under dash in front seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515681April 5, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
My car has had a the side detection modules fail every 1 to 2 years since I've owned the car new in 2014. The dealership has repaired it for free every time now for at least 5 times. Now that the car is not under warranty they refuse to fix it for free. This is a problem with the design and engineering of the car and it is very costly to fix. The problem will continue to occur since the manufacturer refuses to find a permanent solution to the issue. It is related to the placement of the unit and it is affected by the environment and corrodes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514351March 29, 2023
AIR BAGS
Air bags did not deploy in an automotive collision.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11510252March 5, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
Side detection system failures. Repaired side detection systems 2 times ( 2017/2018 and again in 2020) both times GM reimbursed for repairs under technical bulletin. Repairs were supposed to be using “redesigned” parts to prevent issue from reoccurring. Side detection system requires service again in February 2023. That is 3 times this failure has occurred in 8 years of owning this car. I have been told not too drive this vehicle with this issue as more serious issues can happen - dashboard failure, engine issues, etc. which can cause serious issues while driving. Even though GM extended the warranty for this, it doesn’t seem fair that I have to continue to pay repairs for a defective system ….. especially when I cannot drive for safety reasons. If this were just cosmetic, not that bad an issue. But this is a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509323February 27, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:CHIME, LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both the driver’s side and passenger’s side mirrors. The contact stated that while the failure occurred the electronic cluster also malfunctioned, and the doors and trunk lid would not always open, and the vehicle would not always start immediately. The vehicle was taken to the local dealer who replaced an unknown module kit. The contact stated that the vehicle had been repaired for the same failure on three previous occasions. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507665February 16, 2023
ENGINE
Had a new catalyst converter installed new up steam down steam 02 sensor and it say Catalytic converter system is below threshold bank one had numerous parts put on and the engine light won’t stay off I don’t have a lot of money to keep fixing it the light goe out for a couple days come back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504191January 28, 2023
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Multiple electric concerns...airbag light, park assist, inop camera, and losing communication with BCM(?) Found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at Merit chevrolet (MN). Mileage was at 83144 at that time. Diagnosis ... recommend both rear side detection modules and harness? According to Special coverage adjustment #N172097060 it is known to be subject to "water intrusion"? This problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? According to the "Special Coverage" document, there was an 80000 mile timeline? This appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502671January 19, 2023
STEERING
The contact owns a 2014 Chevrolet Impala. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the EPS, stability track, and several unknown warning lights illuminated. Additionally, the steering wheel was stiff while making turns. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V450000 (Steering). The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501954January 16, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The 2014 Chevy Impala is dangerous. When the rocker arm control valve and related parts fail or the camshaft solenoids and sensors fail the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position. The economic loss is still devastating financially as all 2.5 and 3.6 engines arent covered by GM special warranty but they should be all covered. My VIN number was not included when it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502015January 16, 2023
ELECTRICAL SYSTEM
Gages are going up and down. All lights keep coming on and appears to dying while driving. Turns dignals do not work when this is happening. My car has been with dealer (2298 Crain Hwy. Waldorf, MD 20601) for two weeks. As of Jan 3, 2023. They are offering to replace the chassis however not following the notified recall. Insisting that I pay...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499135December 28, 2022
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495485November 30, 2022
AIR BAGS, SEATS
This car has exactly the same issues as reported in 15V465000 but Chevrolet refuses to acknowledge that this VIN should have been in their recall. The AOS systems in this Impala is improperly calibrated. My child in the front seat could be seriously injured. Chevrolet themselves verified this 2014 Impala has front vented-heated passenger seats. They still refuse to help in any way. This car does not turn the front passenger airbag on and off when it detects (or fails to detect) an adult occupant in that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492464November 6, 2022
ENGINE
When pulling up to a stoplight the car would often downshift, surge with power, and nearly overpower the brakes. The car started losing oil from its rear main seal. When I finally had the seal replaced the repair shop found that pieces of the thrust bearing were laying in the oil pan. The engine and transmission had to be removed from the vehicle in order to replace the thrust bearing. They showed me a box full of parts, but I did not keep any.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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