Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10504921March 29, 2013
ENGINE
SERVICE TRACTION ENGINE POWER REDUCE. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504127March 22, 2013
ENGINE
TURNED CAR ON AND THE CHECK ENGINE LIGHT CAME ON. TOOK TO MECHANIC WHO SAID IT WAS THE AIR INJECTION SOLENOID VALVE AND THAT IT IS SUCH A COMMON PART REPLACEMENT ON THESE MODELS THAT THEY KEEP THE EXACT PART IN STOCK! THEY WANT OVER $400 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503703March 20, 2013
ENGINE
REDUCED ENGINE POWER LIGHT/ SERVICETRACTION CONTROL LIGHT FLASH ACROSS MY DASHBOARD EVERY MORNING WHEN I DRIVE MY CAR. THE CAR SLOWS DOWN AND WILL NOT GAIN SPEED. IT DOES THIS EVERY MORNING. THIS ISSUE NEED TO BE A RECALL. THIS PROBLEM IS HAPPENING TO EVERY CHEVY IMPALA OWNERS I KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503322March 17, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503144March 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION THEN THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE CONTROL SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503184March 15, 2013
ENGINE
DRIVING ON FREEWAY, CHECK ENGINE LIGHT COME PN...FEW MILES ON FREEWAY CAR JERK...MESSAGE ON DASH ENGINE POWER LOSS THEN THROTTLE BODY DISABLED THE ENGINE SHUTS OFF WHILE IM DRIVING 60 MPH...18 WHEELER BLIND ME SO I SWERVE OFF FREEWAY DUE TO STEERING WHEEL HARD TO TURN...I SIT ON SIDE OF FREEWAY F 10 MINUTES...TURN KEY AND NO SOUND. CAR WILL NOT START...CALL FRIEND FOR HELP. AFTER 30 MINUTES CAR STARTS I COULD HAVE BEEN KILLED WITH CAR SHUTTING DOWN ON FREEWAY...GM FIX ISSUES. OR PAY BIG LATER..DEATH TRAP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10502623March 13, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING ON THE INTERSTATE ALL OF A SUDDEN I FEEL THE VEHICLE SLOW DOWN AND THE MESSAGE CENTER DISPLAYS "TRACTION CONTROL OFF" "ENGINE POWER REDUCED". I WAS TRAVELING ABOUT 65MPH AT THE TIME HOWEVER TO MAINTAIN THAT SPEED AFTER THIS HAPPENED I HAD TO PRESS THE GAS PEDAL FURTHER. THE STABILITRAK LIGHT STAYED ON FOR A DAYS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502190March 9, 2013
VEHICLE SPEED CONTROL
DRIVING ABOUT 25MPH ON FEEDER, ENGINE REDUCED SPEED WITHOUT ANY WARNING. THEN PANEL SHOWED TRACTION CONTROL AND ENGINE REDUCED SPEED. I WAS THANKFUL I WAS GOING HOME. TERRIFIED EXPERIENCE. CHECKED ONLINE. OTHER PEOPLE BAD THE SAME EXPERIENCE AND ALMOST COSTING LIVES BECAUSE OF CLAIMS THE ENGINE STOPS ALSO WITHOUT WARNING. EVERYONE SAID FROM ACCELERATION PEDAL. WHY WAS THIS NOT RECALLED AND I'M HAVING TO TAKE THE CAR TO A SHOP. I CALLED A DEALER BUT DIDN'T OFFER MUCH ASSISTANCE. THIS IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501143March 4, 2013
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING
"SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. ME AND MY [XXX] YR OLD WAS ON A 4 LANE WHEN IT JUST CUT OFF AFTER RECEIVING THIS ERROR MESSAGE. I TRAVEL ALOT AND AND SCARED WHEN THIS MESSAGE APPEARS!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501251March 4, 2013
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES, ROTORS AND CALIPERS FAILED AND WERE REPLACED. THE FAILURE RECURRED 15,100 MILES LATER AND THE ROTORS AND CALIPERS WOULD REQUIRE REPLACING A SECOND TIME. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498358February 16, 2013
SEATS
NOTICED THAT FRONT DRIVER'S SEAT APPEARED TO BE LOOSE. TOOK VEHICLE TO CHEVROLET DEALER WHERE IT WAS PURCHASED. UPON INSPECTION BY THE DEALERSHIP THE FOLLOWING WAS DISCOVERED '" SEAT FRAME BOLTS IN THE REAR AND SLIDES INTO SLOTS IN THE FRONT FOUND METAL FATIGUED ALLOWING SEAT TO MOVE SLIGHTLY". SINCE THE VEHICLE IS NO LONGER COVERED BY THE FACTORY WARRANTY, THE DEALERSHIP WILL NOT FIX. THE SERVICE MANAGER SUGGESTED THAT I TAKE VEHICLE TO A AUTO BODY SHOP TO SEE IF A PIECE OF METAL CAN BE WELDED ONTO THE AREA WHERE THE FRONT OF THE SEAT IS ATTACHED TO THE BODY OF THE VEHICLE. THE MAIN CONCERN THAT I HAVE IS THE SAFETY OF THE DRIVER IF VEHICLE IS INVOLVED IN A COLLISION. HOW THE METAL CAN FATIGUE IN A VEHICLE THAT IS ONLY THREE AND A HALF YEARS OLD MAKES NO SENSE. PLEASE LOOK INTO THE PROBLEM AND ADVISE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498119February 14, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
I HAVE A 2009 CHEVY IMPALA LT & WAS DRIVING APROXIMATELY 50MPH DOWN THE ROAD WHEN ALL OF A SUDDEN THE "SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. I SEARCHED MESSAGE BOARDS ON THE INTERNET & CAME ACROSS 297 MESSAGES FROM OTHER PEOPLE WHO OWN GM VEHICLES THAT THIS HAS HAPPENED TO. A COUPLE OF PEOPLE SAID THEIR CARS ACTUALLY CUT OFF ON THEM WHILE GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. ONE WAS INVOLVED IN AN ACCIDENT. THE PROBLEM FROM WHAT I HAVE READ HAS SOMETHING TO DO WITH THE ACCELERATOR PEDAL POSITION SENSOR OR THROTTLE BODY. FROM WHAT I HAVE READ GM KNOWS ABOUT THIS PROBLEM BUT HAS NOT DONE A RECALL ON THIS. A COUPLE OF PEOPLE POSTED THAT THEIR LOCAL CHEVY DEALERSHIP COVERED THE REPAIR EVEN THOUGH THEIR CARS WERE NO LONGER UNDER WARRANTY. I CALLED MY LOCAL CHEVY DEALERSHIP AND THEY TOLD ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. THEY SAID THAT I WOULD HAVE TO PAY FOR REPAIRS MYSELF. TO ME, THIS IS UNACCEPTABLE. I COULD HAVE A WRECK & GET KILLED OR KILL SOMEONE ELSE. I DON'T UNDERSTAND WHY A COMPANY WOULD CLEARLY KNOW ABOUT A PROBLEM WITH THEIR VEHICLES AND DO NOTHING ABOUT IT. I THINK THAT GM SHOULD COVER THE REPAIRS TO MY VEHICLE AND TO ANY OTHERS THAT ARE HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491016January 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491436January 4, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I HAVE A 2009 CHEVROLET IMPALA THAT I PURCHASED IN 2010. SEVERAL MONTHS LATER, THE CAR BEGAN TO READ CHECK ENGINE, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER, THEN STALLS AND JERKS WHILE I'M DRIVING. IT HAPPENS INTERMITTENTLY. I TOOK IT TO AUTOZONE TO HAVE THEM CHECK THE COMPUTER CODE. THEY SAID IT WAS THE ACCELERATOR PEDAL POSITION SENSOR. THE CAR ONLY HAS ABOUT 50,000 MILES ON IT. I AM PLANNING O TAKING IT TO THE DEALERSHIP BECAUSE IT IS HAPPENING MORE OFTEN AND I AM AFRAID THAT I WILL HAVE AN ACCIDENT AS A RESULT OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488951December 17, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED WHETHER USING THE KEYLESS ENTRY OR MANUALLY. THE CONTACT STATED THAT THE DOOR LATCH AND THE LOCK HAD TO BE REPLACED. THE CONTACT ALSO STATED THE VEHICLE HAD ALWAYS BEEN PARKED INDOORS. THE FAILURE AND THE CURRENT MILEAGES WERE 27,000. UPDATED 01/30/13*LJ UPDATED 1/31/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486732December 2, 2012
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VEHICLE GIVES A SERVICE THROTTLE STARTING DISABLED MESSAGE AND PROMPTLY SHUTS OFF THE ENGINE. IF YOU WAIT 5 MINUTES THE CAR WILL RESTART AND PERFORM AS USUAL.....UNTIL THE NEXT TIME. SHUTTING OFF THE ENGINE AT INTERSTATE SPEEDS IS INCREDIBLY DANGEROUS AND IS GOING TO RESULT IN SOMEONE BEING KILLED. BASED UPON INTERNET SEARCHES THIS APPEARS TO BE A KNOWN ISSUE, BUT GM WILL NOT PROACTIVELY FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485885November 24, 2012
AIR BAGS
THE CITY ARE WORKING ON THE ROAD AND THE PAVEMENT HAD A BIG DIP IN IT AND THE CAR BOTTOM OUT ,AND THAN THE AIR BAG LITE CAME ON AND SAYS ITS THE PASSAGE SIDE. I TOOK IT TO A CHEVY SERVICE CENTER FOR REPAIRS AND THEY SAID THE PPS MODULE WENT BAD ,THE DEALER SAID NO RECALL ON IT .I THINK THIS IS NOT SAFE OR FAIR .COST TO FIX $848.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484864November 15, 2012
STEERING, SERVICE BRAKES, WHEELS
WAS DRIVING 35 MPH,IN A 40 MPH ZONE,STEERING LOCKED UP AND HIT A CURVE..COULD NOT STEER,THEN AFTER I HIT CURVE . STEERING WENT BACK TO NORMAL..I'M NOT GOING TO DRIVE A CAR THATS UNSAFE... *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10482428October 27, 2012
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
PURCHASED VEHICLE ON 9/6/2012 USED WITH 27,479 MILES. ON 9/19/2012 WITH 27,960 MILES, I WAS ACCELERATING ON AN ONRAMP GETTING ON A HIGHWAY AND TWO MESSAGES APPEARED ON MY DASH: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL AS WELL AS THE CHECK ENGINE LIGHT. EXPERIENCE ROUGH AND HESITANT SHIFTING BETWEEN GEARS AND COULD NOT GO FASTER THAN 35MPH. WAS ABLE TO SAFELY NAVIGATE HOME ON SIDE ROADS. I TOOK IT TO THE DEALER I PURCHASED IT FROM FOR SERVICE AND WAS TOLD IT WAS READING CODE P2138 AND THE THROTTLE PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE SERVICE WAS COVERED UNDER THE DEALER'S WARRANTY AND I WAS SET TO GO. FLASH FORWARD TO 10/24/2012 WITH 29,355 MILES, I WAS DRIVING ON A SIDE ROAD AND THE SAME MESSAGES CAME UP. I CALLED ON STAR AND THEY PERFORMED A DIAGNOSTIC WHICH RESULTED IN THE COMPUTER READING CODES P2138 AND C0242. EXPERIENCED OUT OF CONTROL WHEEL SPINNING AND SENSITIVE BRAKING. TOOK IT TO A DEALER IN THE AREA I WAS CURRENTLY IN TRAVELING FOR BUSINESS AND THEY COULD NOT DIAGNOSE WITH ANY ISSUE. ALL CODES AND LIGHTS WERE NOT ENGAGED. I STILL DID NOT FEEL SAFE DRIVING MY VEHICLE DUE TO PROBLEM WITH ACCELERATOR AND HAD TOWED TO THE PURCHASING DEALER NEAR MY HOME. THEY ALSO COULD NOT DIAGNOSE WITH ANY ISSUE AS THEY COULD NOT DUPLICATE THE ERROR. THIS IS A SERIOUS SAFETY CONCERN AND A PROBLEM (ESPECIALLY ON THE HIGHWAY) WITH A POPULAR MODEL. I HAVE ALSO FILED A COMPLAINT WITH GM ON THIS ISSUE AND AM HOPING TO HAVE IT RESOLVED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481224October 20, 2012
ENGINE
WHILE TRAVELING ON THE EXPRESSWAY A CHECK TRACTION SYSTEM WARNING APPEARED ALONG WITH REDUCED ENGINE POWER. AFTER APPROX. 10 MILES THE ENGINE SHUT DOWN AND I WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD. I SHUT THE ENGINE OFF AND ATTEMPTED TO RESTART AND THE STARTER WOULD NOT ENGAGE. AFTER WAITING APPROX. 3 MINUTES I WAS ABLE TO START THE CAR AND WARNING SYSTEM WAS GONE HOWEVER THE CHECK ENGINE LIGHT REMAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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