Chevrolet Impala Complaints (2001)

742 consumer complaints on file.

#759644March 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE LININGS WAS FACTORY INNCORRECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005421March 12, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:IGNITION
BATTERY HAS BEEN REPLACED. AFTER A YEAR BATTERY WAS LEAKING. ALSO VEHICLE HAD TROUBLE STARTING UP. CONTACTED DEALER ,AND THE DEALER REPLACED BATTERY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005422March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS THIS VIBRATING FEELING THAT ONLY HAPPENS WHEN THE BRAKES ARE BEING APPLIED AT ANY SPEEDS. CONTACTED DEALER, AND THE DEALER REPLACED ROTORS ON VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004420February 22, 2002
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS LENSES ARE CLOUDY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003422February 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
DRIVER'S LEFT VEHICLE IN PARK WITH ENGINE RUNNING. CONSUMER GOT OUT, RAN IN HOUSE FOR A MINUTE, AND VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND ROLLED BACKWARDS INTO A TREE. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002818January 24, 2002
ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT A POWER SURGE OCCURS WHICH CAUSES HEADLIGHT ASSEMBLY TO MALFUNCTION. LOW BEAM FLASHES TO HIGH BEAM. DEALER CANNOT CORRECT PROBLEM. MANUFACTURER IS AWARE OF PROBLEM, BUT DOES NOT HAVE A REMEDY. *AK CONSUMER STATES THAT THE DASH LIGHTS ARE ALSO AFFECTED BY THE POWER SURGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002714January 23, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY, STRUCTURE:FRAME AND MEMBERS
WHILE MAKING A RIGHT TURN VEHICLE LOST STEERING, AND CONSUMER HIT A LIGHT POLE. DEALER REPLACED A BROKEN TIE ROD AND A- FRAME. CONSUMER SUFFERED A BRUISED ARM. PLEASE ADD AMOUNT OF DAMAGE TO VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755799December 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN VEHICLE IS IN DRIVE AND YOU TAKE YOUR FOOT OFF OF THE BRAKE IT WILL START TO ROLL BACKWARDS. THIS HAPPENS WHEN YOU ARE SITTING AT A RED LIGHT OR SITTING IN YOUR DRIVEWAY. WHEN THIS OCCURS YOU HIT THE GAS AND MIGHT HIT THE CAR IN FRONT OF YOU. OR ROLL BACK AND HIT THE CAR BEHIND YOU. THE SALESMAN AT THE DEALERSHIP WERE I GOT THE CAR HAS HAD A NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM, HIS NAME IS [XXX]. I HAVE CALLED THE CHEVROLET COMPANY TO VOICE MY PROBLEM. I AM WAITING TO HEAR BACK FROM THEM, IF YOU HAVE ANY QUESTION FEEL FREE TO CALL OR EMAIL ME AND I WILL ANSWER ANY OTHER QUESTIONS THANKYOU FOR LOOKING INTO THIS MATTER.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563860December 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CONSUMER STATES TWO OF THE POLICE DEPARTMENTS SQUAD CARS EXPERIENCED TEMPORARY LOSS OF BRAKING, DEALER STATED THE MASTER CYLINDER GASKET ON BOTH VEHICLES WERE SWOLLEN AND DEFORMED, CAUSING A LOSS OF BRAKE FLUID PRESSURE AND LOSS OF BRAKING ABILITY, REPLACEMENT PARTS WERE INSTALLED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899673November 29, 2001
SEAT BELTS:FRONT:RETRACTOR
FRONT PASSENGER'S SEATBELT HAS BEEN REPLACED 3 TIMES. WHEN USED IT KEPT TIGHTENING AND WOULD NOT RELEASE UNLESS UNBUCKLED. AT THIS TIME BELT WILL NOT PULL OUT, AND WILL BE REPLACED FOURTH TIME SINCE MAY 2001. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899195November 16, 2001
STRUCTURE:BODY:DOOR
POWER LOCKS WOULD LOCK INTERMITTENTLY, DEALER NOTIFIED, AND INFORMED CONSUMER THAT AFTER STARTING VEHICLE HE SHOULD WAIT UNTIL THE SYSTEM HAS COMPLETED BEFORE SHIFTING INTO DRIVE. THIS WOULD CORRECT THE PROBLEM. CONSUMER WANTED TO KNOW WHY SHOULD ONE HAVE TO WAIT? *AK CONSUMER WAS ALSO INFORMED THAT IS THE WAY SYSTEM WAS DESIGNED. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898845November 7, 2001
SUSPENSION:FRONT, STRUCTURE
DURING NORMAL OPERATION THERE IS A VIBRATION AT ANY SPEED, MORE SEVERE WHEN MAKING A TURN TO EITHER SIDE. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS REPLACED 'ENGINE CRADLE TWICE. VIBRATION IS STILL PRESENT, AND DEALERSHIP IS UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754214November 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898835November 6, 2001
TIRES, WHEELS
WHEN DRIVING VEHICLE WOULD MAKE A THUMPING NOISE. TOOK VEHICLE TO DEALERSHIP, AND HAD TIRES REPLACED. PROBLEM WAS GETTING WORSE. TOOK BACK TO DEALERSHIP, AND MECHANIC INDICATED THAT ALUMINUM WHEELS SHOULD BE REPLACED WITH STEEL WHEELS. HAD BEEN TO DEALER 5 TIMES FOR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897891October 17, 2001
SUSPENSION:FRONT
VEHICLE "PULLS" TO RIGHT DURING OPERATION AT ANY GIVEN SPEED, DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES, AND CANNOT FIND A CAUSE FOR THIS PROBLEM.*AK CONSUMER STATED VEHICLE HAS BEEN INTO DEALERSHIP 3 TIMES AND WAS CHARGD FOR FRONT AND REAR ALIGNEMENT, THE LAST TIME VEHICLE WAS TAKEN INTO DEALER, CONSUMER WAS IFNORMED THAT IS JUST THE WAY THE VEHICLE IS MADE.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896967September 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING OVER BUMPS IN PAVEMENT ENGINE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896711September 24, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER GOT INTO VEHICLE AND CRANKED IT UP, AND VEHICLE POPPED. CONSUMER TURNED ENGINE OFF,THEN CRANKED IT UP AGAIN. VEHICLE WAS IDLING. BUT WHEN CONSUMER PUT VEHICLE IN REVERSE, VEHICLE ACCELERATED BACKWARDS. VEHICLE WENT BACKWARDS, ACROSS MAIN STREET, AND QUIT IN A FIELD. STATE POLICE WROTE IT UP AS A MECHANICAL DEFECT, AND WOULD NOT LET ANYONE MOVE VEHICLE. VEHICLE BEEN SITTING FOR 10 DAYS. CONTACTED DEALER AND GOT NO RESPONSE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896272September 13, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLES STALLED IN TRAFFIC, TOOK VEHICLE TO DEALER, AND THEY WERE NOT ABLE TO LOOK AT IT AT THAT TIME. CONSUMER TOOK VEHICLE TO ANOTHER DEALER, AND THEY SAID THAT WIRES UNDER THE DASH HAD BEEN CUT.*AK ALSO THE REAR DEFROGGER WAS INOPERATIVE, THE OVERHEAD CONSOLE WAS INACCURATE, AND THE DOORS THAT MOVE THE AIRFLOW FROM THE WINDSHILED TO THE FLOOR DID NOT MOVE THE AIR TO THE SPECIFIED AREA, THE DEALER ORDERED AN ACTUATOR FOR THE DOORS AND FOR THE AIRFLOW, AN AFTERMARKET DEVICE THAT WAS INSTALLED IN THE VEHICLE CAUSED THE VEHICLE TO SUDDENLY STALL WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895784September 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY WHEN VEHICLE RUNS OVER A BUMP IT CAUSES ENGINE TO STALL OUT. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895625August 31, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE WEAR OF THE FRONT BRAKE ROTORS. DEALER HAS REPLACED FRONT BRAKE PADS AND ROTORS FOUR TIMES. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala