Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10516216June 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
ALARM CAME ON THAT READ SERVICE TRACTION CONTROL - ENGINE POWER REDUCED. I WAS TRYING TO PASS A SEMI-TRAILER WITH ANOTHER CAR DIRECTLY BEHIND ME. THE ENGINE SUDDENLY WENT DEAD AND ANOTHER ALARM READ STARTING DISABLED. THERE WAS NOTHING I COULD DO. IF THE CAR BEHIND ME HAD NOT NOTICED MY CAR ROLLING TO A STOP I WOULD HAVE BEEN REAR ENDED AND SENT INTO THE TRUCK. THIS IS A SERIOUS LIFE-THREATENING SITUATION AND IT NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514472May 31, 2013
ELECTRICAL SYSTEM, SEATS
WHILE OPERATING THE VEHICLE I NOTICED THICK WHITE SMOKE COMING UP FROM UNDER MY SEAT, I PUT DOWN THE WINDOWS WAS ABLE TO PULL OFF TO A SAFE SPACE AND BY THAT TIME VISIBLE FIRE WAS COMING UP FROM AROUND THE EDGES OF THE SEAT I HIT THE ONSTAR BOTTON TOLD THEM MY CARE WAS ON FIRE THEY DISPATCHED POLICE AND FIRE DEPARTMENT. AFTER THE FIRE WAS EXTINGUISHED THE FIRE DEPARTMENT SAID THAT IT APPEARED TO THEM THAT THE WIRING FROM THE SEAT MOTOR AT SHORTED OUT AND BURNED THROUGH THE WIRE CASING WHICH THEN CAUGHT THE SEAT I WAS SITTING IN ON FIRE. THE AUTO BODY ALSO STATED THAT THAT APPEARED TO BE WHAT HAPPENED TO THEM AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513644May 27, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I RECENTLY PURCHASED A CHEVROLET IMPALA LTZ 2009 MODEL A FEW MONTHS AGO AND IT HAS 82,000 ON IT. WHILE DRIVING ON THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON. IT SAID THAT I HAD A BAD ACCELERATOR SENSOR. FOLLOWED BY A FLASHING LIGHT THAT SAID MY CAR HAD REDUCED ENGINE SPEED. I HAVE LOOKED UP MANY TIMES ABOUT THIS ISSUE WITH MY CAR AND MANY OTHER PEOPLE HAVE HAD PROBLEMS WITH A BAD GAS PEDAL. GM KNOWS AND I'M CONFUSED AS TO WHY THEY NEVER ASKED FOR A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513372May 24, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER'S DOOR WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE REAR DRIVER'S SIDE DOOR THEN FAILED TO UNLOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512850May 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AS THERE WAS A SUDDEN REDUCTION IN ENGINE POWER. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512448May 16, 2013
SERVICE BRAKES
MY TRACTION CONTROL LIGHT CAME ON ALONG WITH THE ABS LIGHT AND THE INFORMATION CENTER SAID SERVICE TRACTION CONTROL. THE DEALER WILL NOT DO ANYTHING WITH OUT ME PAYING FOR IT. IT APPEARS FROM MY RESEARCH THIS IS A COMMON PROBLEM WITH THE IMPALA. MINE DID NOT SHUT DOWN BUT I AM SURE THAT IS NOT FAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512474May 16, 2013
SERVICE BRAKES, ENGINE, TRACTION CONTROL SYSTEM
ABOUT 2 WEEKS AGO MY SERVICE TRACTION CONTROL LIGHT APPEARED ON THE DASH. BEING THE PERSON THAT I AM I WAS VERY CONCERNED WITH THIS ISSUE AND TOOK IT TO HAVE IT CHECKED BY THE DEALERSHIP. THEY TOLD ME THAT THIS WILL OCCASIONALLY COME ON WITH THE AMOUNT OF RAIN WE HAD IN OUR AREA.THEY SAID WHEN IT HAS THE OPPORTUNITY TO DRY OUT IT WILL GO OFF. WELL TO DATE IT HAS NOT GONE OFF BUT STAYS ON THE MAJORITY OF THE TIME. NOW IT IS HAVING FUN WITH THE REDUCE POWER LIGHT WHICH BASICALLY SLOWS DOWN THE CAR. NOT ONLY ARE THE FLIP FLOPPING BUT WHEN I PUSH THE BRAKES IT SOMETIMES ACTS AS IF IT WILL CATCH BUT THEN LET GO AND CATCH AGAIN. HOW SCARY IS THIS WHEN YOU FEEL YOUR BRAKES WILL NOT STOP THE CAR? THIS IS NOT A GOOD FEELING. CALLED THE DEALERSHIP TO GET AN APPOINTMENT AND IT WILL COST ME $85 TO $100 TO HAVE THIS PUT ON A MACHINE TO SEE WHAT THE PROBLEM IS. AND GET THIS JUST LIKE EVERYONE ELSE THIS IS NOT A COVERED PROBLEM. MY QUESTION IS WHY? I HAVE TRIED VERY HARD TO STICK WITH CHEVROLET PRODUCTS BUT THIS IS REALLY MAKING ME RETHINK MY DECISION. EVERYONE SEEMS TO BE HAVING THE SAME ISSUES WITH THESE ALERTS AND SENSORS. I AM NOT ONE TO SINK A WHOLE LOT OF MONEY INTO A CAR WITH REPAIRS, I WILL GET RID OF IT IMMEDIATELY. I MAINTAIN MY CAR ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511179May 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED. THE CONTACT ALSO STATED THAT A RATTLING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE TURN SIGNALS, HOWEVER, WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,614. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510726May 6, 2013
ELECTRICAL SYSTEM
WE BOUGHT THIS VEHICLE ON MARCH 27TH 2013. ON APRIL 20TH 2013 (THAT IS 24 DAYS). THE KEY BECAME STUCK IN THE IGNITION, THE CAR WILL START AND RUN BUT YOU CANT SHUT IT OFF AND REMOVE THE KEY, THEREFORE WE HAVE TO REMOVE THE CABLE TO THE BATTERY EVERYTIME WE GET OUT OF THE CAR , BECAUSE IF WE DON'T, THE BATTERY IS DEAD WHEN WE COME BACK. OF COURSE WE FIND OUT AFTER WE BUY IT THAT THIS IS A COMMON PROBLEM AND IS EXPENSIVE TO FIX. WE FEEL VERY STRONGLY THAT THIS SHOULD BE RECALLED AND FIXED. WE ARE RELYING ON THIS CAR TO GO TO WORK AND TAKE OUR CHILDREN TO SCHOOL. WE SHOULDN'T HAVE TO REMOVE AND REPLACE THE BATTERY CABLE EVERTIME WE GET IN AND OUT. WHEN WE PURCHASED A CHEVY WE EXPECTED IT TO WORK LIKE IT IS SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510711May 5, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING. APPRX 30-45MPH. RANDOM SERVICE LIGHT APPEARED SHOWED AS "REDUCED POWER ENGINE" VEHICLE THEN AUTOMATICALLY SLOWED DOWN. TURNS OFF WITHOUT NOTICE. UN-SAFE. OVER 1500 REVIEWS SAME SITUATION SAME VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510162April 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
MY CHEVROLET IMPALA REDUCES THE POWER OF THE ENGINE DOWN TO 20 MPH OR LESS AND INDICATES CHECK TRACTION CONTROL AND REDUCED ENGINE POWER. I WAS ALMOST REAR ENDED BECAUSE OF THIS AND HAD TO PULL OFF THE FREEWAY TO AVOID FURTHER POTENTIAL COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510190April 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE ACCELERATING AFTER A STOP AT A RED LIGHT THE THROTTLE LOST RESPONSIVENESS. THE CHECK ENGINE LIGHT CAME ON AND THREE MESSAGES APPEARED ON THE DASH BOARD DISPLAY. 1. 'SERVICE STABILITRACK' 2. 'TRACTION CONTROL MALFUNCTION' FOLLOWED BY 3. 'REDUCED ENGINE POWER'. VEHICLE WOULD NOT ACCELERATE BEYOND 40MPH. I WAS ON A DOWN RAMP HEADING TOWARD A HIGHWAY WITH NO BREAKDOWN LANE AVAILABLE. VERY DANGEROUS SITUATION. NEXT MORNING I BROUGHT THE VEHICLE INTO A LOCAL CHEVROLET DEALER AND CODE P2138 REVEALED "ACCELERATOR PEDAL/SENSOR FAILURE." REPAIR COST $265. MANY OTHER CHEVROLET OWNERS COMPLAIN OF THIS SAME ISSUE AND THE DANGEROUS SITUATION THE ACCELERATION LOSS CAUSES. PLEASE SEE THIS EDMUNDS.COM BLOG WITH DOZENS OF OTHERS COMPLAINING OF THIS SAME ISSUE. [XXX]. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509825April 29, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS DRIVING 55MPH 4/10/2013 THEN I GO DOWN TO 40 AND MESSAGE SENSOR SAYS ENGINE LOW PRESSURE OR SOMETHING LIKE THAT SO I TOOK IT TO AUTO ZONE AND THEY SAID THROTTLE SENSOR MAKE THE CHECK ENGINE LIGHT COME ON NOW 4/27/2013 THE LIGHT CAME ON AGAIN NOW THEY SAYING THE PEDAL SENSOR AND THE LOW ENGINE PRESSURE CHECK ENGINE LIGHT IS ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509752April 27, 2013
AIR BAGS
AIR BAG LIGHT INDICATED NEEDS SERVICE. 3RD VISIT TO DEALER FOR SAME REPAIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509753April 27, 2013
AIR BAGS
3RD TRIP TO THE DEALER FOR SERVICE AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508843April 19, 2013
ELECTRICAL SYSTEM
WHEN I PUT MY CAR IN PARK, I TRIED TO TURN MY IGNITION IT WILL NOT MOVE OR TURN FORWARD. I RECENTLY PAID TO HAVE IT FIXED LAST YEAR AND NOW I HAVE THAT SAME PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508857April 19, 2013
ENGINE, POWER TRAIN
THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505616April 9, 2013
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR UPDATED 06/17/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507385April 7, 2013
ELECTRICAL SYSTEM
TRACTION CONTROL WARNING LIGHT CAME ON THEN IT SAID REDUCED ENGINE POWER THEN IT SHUT THE ENGINE OFF GOING 65 DOWN THE HIGHWAY WITH MY [XXX] YEAR OLD DRIVING IT. THE POWER STEERING WAS NOT WORKING SO SHE COULD HARDLY GET THE CAR OFF THE ROAD AND ALMOST WAS HIT BY A LARGE TRUCK. THIS IS DANGEROUS. I WON'T LET HER DRIVE IT AND IT HAPPENED TO ME THE NEXT DAY. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507413April 7, 2013
WHEELS, ENGINE, SERVICE BRAKES
I WAS DRIVING ON THE HWY WHEN THE MESSAGE APPEAR ON THE BOAR "ENGINE POWER REDUCE " I WAS SCARED BECAUSE I HAVE NEVER HAD THAT PROBLEM. I WHEN ONLINE AND SAW THAT PEOPLE WERE HAVING THE SAME PROBLEM. IT WAS WEIRD BECAUSE THEY ALL SEEN TO BE IN THE SAME MONTH LIKE IF IT WAS PROGRAM TO HAPPEN. SO I WANT AN EXPLANATION ON WHAT'S GOING ON WITH MY CAR? WHAT'S THE MESSAGE ABOUT? DO I HAVE TO CHANGE THE MOTOR ? I JUST DON'T KNOW WHAT TO DO ANYMORE THIS CAR HAS A LOT OF PROBLEM I JUST WANT SOME ANSWERS . THANKS FOR READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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