Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10538236August 31, 2013
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
AFTER JUST CLEARING THE ONBOARD COMPUTER WITH MY OBD2 SCANNER JUST A FEW MINUTES BEFORE IT HAPPENED AGAIN. AFTER SITTING AT ANOTHER STOPLIGHT I PROCEEDED INTO MY LEFT TURN AND AS I'M COMING INTO THE LANE MY IMPALA DIED MIDWAY THROUGH THE INTERSECTION AS IT CHANGED FROM YELLOW TO RED LEAVING ME IN THE INTERSECTION AS THE CROSS TRAFFIC BEGAN TO GO ALMOST CREATING A HEAD ON COLLISION AND A MULTIPLE VEHICLE COLLISION. CAN A RECALL PLEASE BE IN EFFECT FOR THIS! ITS TO THE POINT TO WHERE I'M AFRAID TO DRIVE MY CAR TO WORK! I'D RATHER WALK THE 20 MILES TO WORK THEN BE IN THIS UNSAFE GM CAR! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538248August 31, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
AFTER 1 MONTH OF HAVING MY THROTTLE BODY RESET BY THE DEALER, THE CAR ACTS UP AGAIN. YES AGAIN IN THE RAIN. WELL, I HAVE AN IDEA WHY IT MAY BE ACTING UP. THE FREAKING COMPUTER IS LOCATED WERE THE AIR INTAKE IS. SO WHEN THE CAR STARTS, YOU GUESSED IT GM IT SUCKS IN MOISTURE AKA RAIN, THEN THE RAIN GOES ACROSS THE COMPUTER AND ALL [XXX] BREAKS LOOSE. REDUCED ENGINE POWER, TRACTION CONTROL AND IT IS RIDICULOUS! WHY IN THE [XXX] DO YOU PUT A COMPUTER WERE IT IS IN DIRECT LINE WITH MOISTURE. MY 2002 TRAILBLAZER HAS THE COMPUTER UNDER THE PASSENGERS SEAT. GUESS WHAT NO FREAKING PROBLEMS EVEN AFTER 257000. THIS IS A SAFETY COMPLAINT! THE CAR IS BEGGING TO BE ANOTHER FORD PINTO. PLEASE RECALL THE CAR, AND MOVE THE COMPUTER. THIS SHOULD SOLVE YOUR PROBLEMS, AND IT MAY GIVE PEOPLE A LITTLE LESS BAD TASTE IN THEIR MOUTH. I KNOW I HAVE RENAMED MY IMPALA TO THE FORD IMPALA. NOT TO INSULT FORD MOTOR COMPANY BUT MINE ACTUALLY STANDS FOR FIX OR REPAIR DAILY IMPALA. I USED TO LOVE MY IMPALA AND I USED TO BE A LOYAL TO GM, BUT IF THIS DOES NOT GET RECALLED I SEE IT BEING MY LAST GM CAR I BUY EVER! BRING BACK THE PRIDE IN OWNING A GM, BEFORE THE GM NAME WILL STAND FOR GARBAGE MOTORS. SIGNED, ONCE A LOYAL GM OWNER [XXX] *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537118August 25, 2013
SERVICE BRAKES, VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
I WAS DRIVING THROUGH A HILLY/ CURVY AREA OF ROAD WHEN MY REDUCED ENGINE POWER, TRACTION CONTROL, AND THROTTLE BODY DISABLED MESSAGE POPPED UP. JUST THEN I HAVE NO POWER, NO BRAKES AND NO STEERING,AT ALL! I ALMOST CRASHED WITH MY TWO KIDS IN THE CAR! UPON LOOKING UP THIS ISSUE I FIND THAT IT IS A VERY COMMON ISSUE IN IMPALAS. SOME PEOPLE HAVE HAD THIS ISSUE WHILE PASSING CARS, OR THE FREEWAYS AND MORE. TO ME THIS IS QUITE A SAFETY CONCERN SINCE YOU HAVE NO POWER TO DO ANYTHING...NOTHING AT ALL. I DON'T SEE HOW THERE IS STILL NO RECALL ON THIS ISSUE WHEN THERE ARE SO MANY REPORTED PROBLEMS AND A HUGE SAFETY RISK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537180August 25, 2013
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I WAS DRIVING DOWN A VERY BUSY STREET LOOKING FOR A RESTAURANT AND MY CAR MADE THREE DINGING SOUNDS INDICATING A ISSUE. BEFORE I EVEN COULD READ WHAT WAS DISPLAYING ON MY INFORMATION PANEL THE CAR LOST ALL POWER STEERING AND ENGINE POWER. BECAUSE I WAS TRAVELING AT ABOUT 55MPH I COULD VERY LUCKILY COAST TO A PARKING LOT NEAR BY. AFTER COASTING TO A PARKING SPOT I PUT THE CAR IN PARK AND READ THE INFORMATION PANEL, IT READ REDUCED ENGINE POWER, SERVICE STABILITRAK, AND SERVICE THROTTLE BODY. BECAUSE I KNOW MOST AMERICAN MADE CARS ARE PURE GARBAGE I WONT DRIVE ONE WITHOUT A EBDII SCANNER. AFTER READING THE EBDII SCANNER IT SHOWED A P0601 CODE, WHICH INDICATES A PCM MEMORY ISSUE. AFTER CLEARING THE CODE IT STARTED RIGHT BACK UP AND DROVE FOR ABOUT 10 MORE MINUTES UNTIL I WAS AT A PARKING LOT ON A STEEP GRADE. THE 3 DINGS HAPPENED AGAIN AND MY ENGINE SHUT OFF CAUSING ME TO ROLL BACKWARDS ABOUT 10 FEET ALMOST INTO OVER VEHICLES. I HAVE DONE SOME RESEARCH ON THIS AND HAVE COME TO FOUND THAT THIS IS A ENGINEERING FAULT CAUSED BY TO MUCH CURRENT FLOWING INTO THE POWER CONTROL MODULE, WHICH CREATES A SMALL HAIRLINE CRACK ON THE PCM ONBOARD COMPUTER, WITH WHICH MANY MANY OTHER GM PRODUCTS HAVE EXPERIENCED. I FEEL A RECALL SHOULD BE DONE ON ALL GM PRODUCTS AFFECTED BY THIS, THIS IS VERY UNSAFE AND I FEEL COULD LEAD TO DEATHS. I AM A [XXX] MALE WHO COULD CONTROL THE VEHICLE WITH NO POWER STEERING, IMAGINE A STUDENT DRIVER ENCOUNTERING THIS ISSUE AND NOT BEING ABLE TO MANEUVER THE VEHICLE AWAY FROM OTHER DRIVERS OR EVEN INNOCENT PEDESTRIANS! I KNOW FOR A FACT THIS HAS HAPPENED TO MANY OTHER GM VEHICLE OWNERS SO DOES A BODY COUNT HAVE TO STACK UP BEFORE A RECALL IS ISSUED BY GM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536805August 22, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING. THEN MY CAR SHUT DOWN, HAD A VERY DIFFICULT TIME GETTING IT OFF THE ROAD. THERE SEEMS TO BE MANY COMPLAINTS ABOUT THIS. WITH THIS HAPPENING ON A VERY BUSY HIGHWAY, MYSELF OR MY DAUGHTER COULD HAVE BEEN KILLED BY ONCOMING TRAFFIC, DUE TO CAR SHUTTING DOWN. COST OF TOW AND SERVICE 350.00 I ALSO HAVE HAD THE CAR PUT IN FOR THE SEATBELT AND AIRBAG LIGHTS GOING OFF, SINCE BEING IN THE CHEVROLET DEALER, THE LIGHTS NEVER GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534470August 9, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
THIS THE SECOND TIME THIS HAS HAPPENED. WIFE WAS DRIVING DOWN THE FREEWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING AND FINALLY BROUGHT CAR TO A STOP ON LEFT INSIDE OF EXPRESSWAY. AFTER A SHORT TIME SHE WAS ABLE TO RESTART THE CAR AND LIMP HOME. NOTE THAT THE CRUISE CONTROL WAS ON, BUT I DO NOT KNOW IF IT WAS SET. HAD THE CODES READ THAT INDICATED A THROTTLE POSITION SENSOR CAUSED THE FAULT. THERE ARE TWO SENSORS WHICH HAVE TO AGREE AND IF THEY DON'T CAR WILL GO INTO REDUCED POWER MODE. WHEN SHE GOT HOME I FOUND ONLY THE CHECK ENGINE LIGHT ON. I HAVE IN THE PAST MOVED THE WIRES ON THE BRAKE FLUID SENSOR TO GET THE CHECK ENGINE LIGHT TO GO OFF. NOT KNOWING EXACTLY HOW ALL OF THESE DIFFERENT SYSTEMS ARE TIED TOGETHER, I TEND TO THINK THAT THE CARS COMPUTER IS THE PROBLEM WHICH SETS OFF ALL THE DIFFERENT WARNING LIGHTS ON THE DASH. I WENT TO THE CHEVY DEALERSHIP AND THE SERVICE ADVISOR ASKED IF THIS WAS A RECALL ISSUE. I THOUGHT THIS WAS SOME WHAT STRANGE. AFTER READING COMPLAINTS ON THE NET I CAN SEE WHY SHE MIGHT HAVE THOUGHT IT WAS A RECALL ISSUE. THE THROTTLE BODY PART IS $300 DOLLARS PLUS LABOR RATE OF $105/HR. AS OF NOW I CANNOT FIND ANY RECALLS FOR THIS ISSUE. NHTSA NEEDS TO LOOK AT THIS PROBLEM BECAUSE THE LOSS OF STEERING WITH ALL SYSTEMS DUE TO MOTOR STALLING WHILE IN MOTION IS A HAZARD TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534204August 8, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING AROUND 65 WHEN OUT OF NO WHERE THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE REDUCE TO POWER MESSAGE STARTED FLASHING ON THE DASH IT DROPPED MY SPEED DOWN FROM 65 TO LIKE 20 WHILE ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534286August 8, 2013
AIR BAGS, SEAT BELTS
THE AIRBAG NEEDS SERVICING LIGHT COMES ON AS SOON AS I START THE ENGINE AND THE SEATBELT LIGHT FOR THE PASSENGER SEAT GOES ON EVEN IF THERE IS NOONE IN THE SEAT AND IT STAYS ON WHEN THERE IS A PASSENGER. THE CAR WAS NEVER IN AN ACCIDENT OR ANY KIND OF COLLISION. THIS IS JUST GOING TO BE ANOTHER UNNECESSARY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534157August 7, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I DRIVE A 2009 CHEVROLET IMPALA. ON 8-6-13 DRIVING THE FAR LANE ON THE HIGHWAY I EXPERIENCED A SERIES OF WARNING MESSAGES ON THE DASHBOARD. THE MESSAGES WERE, "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND SERVICE ENGINE." AS THE SPEED OF THE CAR BEGAN TO REDUCE, I WENT TO MERGE INTO THE SLOW LANE TO PREPARE TO TAKE ANY NECESSARY PRECAUTIONS. BEFORE I COULD SWITCH ONE LANE A MESSAGE POPPED UP SAYING, "STEERING COLUMN HAS BEEN LOCKED." AT THAT POINT THE STEERING WHEEL BECAME VERY TIGHT ALMOST ENABLING ME TO STEER INTO THE RIGHT LANE. AT THE SAME TIME, THE VEHICLES MILEAGE HAS DROPPED DOWN TO PRACTICALLY NOTHING. LETS REMEMBER I'M ON THE HIGHWAY DURING 5:00PM RUSH HOUR. BY THE TIME THE ONCOMING TRAFFIC REACHED ME, I WAS ABLE TO GET OFF ONTO THE SHOULD OF THE HIGHWAY. I THEN GET A WARNING MESSAGE SAYING, "ENGINE HAS BEEN DISABLED." AT THAT POINT I SHUT THE CAR OFF. I'VE LOST A FAMILY MEMBER TO CAR FAILURE ON THE HIGH WAY. AT THIS POINT I SIT FOR ABOUT A MINUTE OR TWO AND THEN START THE CAR BACK UP. AFTER TURNING OVER A COUPLE OF TIMES, THE CAR STARTS AND OPERATES AT AN EXCEPTIONAL SPEED. IMAGINE HAD THE CARS BEHIND NOT BEEN PAYING ATTENTION. MAYBE THEY WERE TEXTING, FATIGUED, LOOKING BEHIND THEM OR ANYTHING TO HAVE MADE THEM NOT NOTICE THE DISABLED VEHICLE AHEAD. THIS COULD'VE BEEN A MASSIVE FATAL CRASH. MY [XXX] YEAR OLD CHILD WOULD NOT HAVE STOOD A CHANCE. AFTER RESEARCHING ON THE INTERNET THAT THIS IS A KNOWN ISSUE AND GM HAS DONE NOTHING TO JUSTIFY THE POORLY ASSEMBLED PARTS, I AM VERY UPSET AT THE LACK OF CONCERN FOR THEIR BUYERS SAFETY. AS A SINGLE PARENT, I HAD NO CHOICE BUT TO HAVE THE CAR SERVICED AS SOON AS POSSIBLE TO ELIMINATE ANY SAFETY HAZARDS TO MY CHILD. COMING OUT OF $300+ FOR SOMETHING GM SHOULD'VE RECALLED WHEN NOTIFIED IS UNACCEPTABLE. I WILL BE CONTACTING ALL SOURCES POSSIBLE TO INQUIRE ON GETTING A RECALL AND HOPEFULLY SAVING SOMEONE'S LIFE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533101August 1, 2013
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TURNING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532918July 31, 2013
ENGINE, VEHICLE SPEED CONTROL
I AM HAVING PROBLEMS WITH MY 2009 CHEVY IMPALA, IT STARTED AT 43K, THE ACCELERATION PEDAL WAS CHANGED WHEN THE REDUCED ENGINE POWER/SERVICE TRACTION CONTROL CAME ON. THEN AGAIN AT 100K SAME PROBLEM, THIS TIME THE DEALERSHIP TOLD ME IT WAS A BAD THROTTLE POSITION SENSOR, THE THROTTLE BODY NEEDED TO BE CHANGED. I CHANGED IT, BUT IT CAME BACK AGAIN LESS THEN 3K MILES. I REPLACED THE THROTTLE BODY AGAIN. 3K LATER SAME THING. THE PROBLEM IS WHEN IT IS RAINING THE THROTTLE SENSORS GO NUTS. I TOOK THE CAR TO ADVANCE AUTO AND READ THE CODES, SAME AS BEFORE, P0121, P2176, THROTTLE POSITION SENSOR. ONCE IN A WHILE YOU CAN REMOVE THE BATTER LINES AND UNPLUG THE THROTTLE BODY AND MASS AIR FLOW SENSOR TO GET IT TO RESTART. OTHER TIMES YOU HAVE TO GO TO ADVANCE OR AUTOZONE TO CLEAR THE CODES IN ORDER TO GET IT TO RUN LONG ENOUGH FOR A SUNNY DAY. I HAD ONE OCCURRENCE WERE THE CAR WOULD NOT START AND IT SAID SERVICE THROTTLE POSITION. THE THROTTLE SENSOR NEEDS TO BE RECALLED BEFORE SOMEONE GET KILLED. I HAVE RENAMED MY CAR TO THE FORD IMPALA. FOUND ON THE ROAD DEAD IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532124July 27, 2013
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE MERGING ONTO A TWO LANE HIGHWAY MY IMPALA SUDDENLY LOST POWER AND I RECEIVED A "LOW ENGINE POWER" WARNING AND THEN " SERVICE TRACTION CONTROL" THE CHECK ENGINE LIGHT COMES ON AND THE CAR RUNS ROUGHLY AT REDUCED POWER - YOU NEED TO PULL OVER AND SHUT THE CAR OFF UNTIL YOU CAN START IT AGAIN. THIS IS A VERY DANGEROUS ISSUE THAT GM REFUSES TO ACKNOWLEDGE. IN THIS INSTANCE I HAD MY DAUGHTER IN THE CAR - I ALSO LOST THE POWER BRAKES. I HAVE BEEN TO TWO CHEVROLET DEALERS AND A BUICK DEALER BECAUSE THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR AND A HALF. THEY REPLACED MY THROTTLE BODY, OIL SENSOR, BATTERY AND SOMETHING ELSE AND CHARGED ME OVER $2000 FOR THE THREE VISITS AND I AM STILL EXPERIENCING THE ISSUE. I HAVE ALSO BEEN TO A LOCAL REPAIR SHOP AND HAD THE WIRING HARNESS CHANGED AND HAD SEVERAL DIAGNOSTICS DONE. AFTER ALL THIS THE PROBLEM STILL EXISTS. I NORMALLY DON'T WRITE LETTERS BUT, THIS IS A VERY DANGEROUS SITUATION AND MANY OTHERS ARE EXPERIENCING THE SAME THING BASED ON THE MESSAGE BOARDS I HAVE READ. MY CONCERN IS THAT GM REFUSED TO HELP OR ISSUE A RECALL. MY FEAR IS THAT SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE GM ANSWERS FOR THIS. THIS IS NOT GOOD FOR GM. MY HOPE IS THAT SOMEONE FINALLY ADDRESSES THIS ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST COMMUNICATION WITH GM - I WAS TOLD TO TAKE MY CAR TO A DEALER FOR A DIAGNOSTIC AT MY OWN EXPENSE. SO, BASICALLY I AM ON MY OWN AND THEY OFFERED TO DO NOTHING. JUST NOT RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531583July 24, 2013
ENGINE
ABOUT 2 MONTHS AGO I WAS ON THE INTERSTATE & I RECEIVED THE MESSAGE 'SERVICE STABILITRAK , ENGINE POWER REDUCED '. I WAS USING CRUISE CONTROL AT ABOUT 75 WHICH IMMEDIATELY CUT OFF , THE CARS SPEED DROPPED QUITE A BIT, I STOPPED FOR FUEL, TURNED THE CAR BACK ON & THE ERROR WAS GONE. JUST A FEW DAYS AGO THE SAME ISSUE HAPPENED, I WAS ONLY GOING ABOUT 40 THIS TIME, THE MESSAGE FLASHED & MY CARS POWER IMMEDIATELY BEGAN TO DROP. I COULD FEEL THE CARS HESITATION WHEN I ATTEMPTED TO ACCELERATE & THEN IT JOLTED A FEW TIMES & CRUISED FINE. THE ISSUE SEEMS TO BE A SENSOR IN THE PEDAL WHICH IS COMMON WITH THIS CAR. THE FACT THAT MY ENGINES POWER CAN CUT AT ANYTIME ,INCLUDING IN THE MIDDLE OF HIGHWAY TRAFFIC IS A SCARY THOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525084July 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND CALLED THE VEHICLE TO SLOW DOWN TO 40 MPH. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT WHEN THE FAILURE OCCURRED. THE SENDING UNIT WAS REPLACED AND THE VEHICLE BEGAN TO PERFORM NORMALLY. THE DEALER INFORMED THE CONTACT THIS WAS A KNOWN PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 81,506. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523947July 9, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I NOTICED THE SERVICE STABILITITRAK LIGHT CAME ON SEVERAL TIMES BUT AFTER SHUTTING OFF THE CAR IT DOES NOT COME BACK ON UNTIL ANOTHER DAY ON JULY 1, 2013 I TOOK MY CAR TO THE DEALER SHIP IN TEMPLE TX BECAUSE OF MY EXTENDED WARRANTY, TOLD THEM THAT GAS GAUGE WAS SAYING I WAS OUT OF GAS (EVEN AFTER I FILLED IT) AND THE SERVICE STABILITITRAK CAME AND THE DAMPENER SOLENOID COULD BE BAD. THEY FIXED THE GAS GAUGE BUT TOLD ME THEY COULD NOT FIND A CODE FOR THE STABILIZER. SO 2 DAYS LATER WHEN IT CAME ON, I TOOK IT TO THEM TO SHOW THE DASH BOARD TO THEM THAT CLEARLY SAID SERVICE STABILITITRAK DID NOT SHUT OFF CAR SO THEY COULD RUN THE CODE BECAUSE THE SAID THEY COULD NOT FIND IT LAST TIME, NO CALL ALL DAY LONG WHEN I GOT OF WORK I CALLED TO FIND OUT SOMETHING THEY SAID IT WAS NOT CHECKED WHEN I ASKED IF THEY RAN THE CODE THEY SAID NO. SO TODAY THEY CALLED ME EARLY AND SAID THEY COULD NOT FIND ANYTHING. IF I CAN FIND INFORMATION ABOUT THE PROBLEM, TELL THEM , SHOW THEM AND THEY STILL CAN'T FIX THE PROBLEM.THEY WANT ME TO PAY AN ADDITIONAL DEDUCTIBLE FOR THE SAME PROBLEM I BROUGHT TO THEM IN THE FIRST PLACE. MY HUSBAND IS ASE CERTIFIED AND THE ONLY REASON WE BROUGHT IN IS BECAUSE OF WARRANTY BUT WHAT GOOD IS WARRANTY IF YOU CAN'T GET IT FIXED. MY HUSBAND ALWAYS BELIEVED IN CHEVY'S BUT NOW THEY ARE NOT MADE LIKE THEY USED TO BE!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523624July 8, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING AND THE MESSAGE LOOSING ENGINE POWER AND STABILITY CONTROL SYSTEM STARTED FLASHING. THE CAR STARTED SLOWING DOWN AND I COULDN'T STEER. I HAD SOMEONE LOOK AT IT AND THEY TOLD ME WHAT WAS WRONG. I ALSO LOOKED ONLINE AND SAW THE MANY COMPLAINTS AND GM IS AWARE. I PARKED THE CAR UNTIL I AM ABLE TO HAVE IT SERVICED. THE ISSUE SEEMS TO BE A ACCELERATOR SENSOR SWITCH MALFUNCTION. IF I WAS GOING AT A FASTER SPEED OR WAS ON THE HIGHWAY THIS COULD HAVE CAUSE AN ACCIDENT. I CALLED GM AND THEY STATED THEY SEE NO REPORTED ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522686July 1, 2013
ELECTRICAL SYSTEM
CHEVY IMPALA. 3.5 6CYL. VEHICLE STUCK IN PARK. ELECTRIC PIGTAIL GROUND WIRE FOR SHIFTING BROKE. VEHICLE CANNOT BE MOVED OUT OF PARK UNLESS SOLENOID IS PRESSED BELOW CENTER CONSOLE. WIRES LOOSE COULD BE POTENTIAL FIRE HAZARD. GM REFUSES TO ISSUE RECALL. TALKED TO BRANDY AT GM 800-630-2438 ON 7/1/2013 COMPLAINT NUMBER/SERVICE REQUEST [XXX]. SAYS NOTHING SHE CAN DO AND REFUSES TO ADMIT ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522397June 29, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
THE FIRST TIME MY ENGINE CONTROL LIGHTS TURNED ON WAS WHEN I WAS BACKING UP OUT OF A PARKING SPACE. AS TIME WENT BY THE LIGHTS STARTED TO COME ON CONTINUOSLY. THE LIGHTS KEPT TELLING ME TO SERVICE TRACTION CONTROL. THEN THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK MY CAR INTO FRIENDLY CHEVY IN MINNESOTA. THEY DID 3000 DOLLARS WORTH THE WORK AND NEVER FIXED THE PROBLEM I WENT IN FOR.THE LIGHTS ARE STILL COMING ON AND IT SCARES THE LIFE OUT OF ME.. I PAID 9,000 FOR IT. ALSO PUT IN 3000.00 INTO IT FOR REPAIRS. WHAT A PIECE OF JUNK. I TRIED TO TAKE IT BACK BUT THEY SAID THERE WAS NOTHING I COULD DO ABOUT IT EXCEPT TRADE IT IN FOR 3000.00 LESS THEN WHAT I PAID FOR IT.ABSOLUTELY UNACCEPTABLE!!! I WILL NEVER BUY ANOTHER CHEVROLET AGAIN. TERRIBLE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521528June 24, 2013
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
MY IMPALA HAS A VERY BAD ELECTRICAL PROBLEM. MY AIR BAG LIGHT HAS BEEN ON AND THE MANUAL SAID IT CAN DEFLATE AT ANY GIVEN TIME. MY WIPERS HALF THE TIME DON'T WANT TO COME ON OR WORK. MY HORN AND ALARM SOMETIMES WORKS AND SOMETIMES DOESN'T. THE CAR SHAKES REALLY BAD WHEN I DRIVE IT, ESPECIALLY THE STEERING WHEEL. IT ALSO BURNS OIL LIKE CRAZY.I TRUST MY 99' CHEVY SUBURBAN OVER MY BRAND NEW 09' IMPALA. IT IS THE MOST DANGEROUS CAR I HAVE EVER HAD AND I WISH I NEVER WOULD HAVE BOUGHT IT. IT DEFINITELY HAS TRIPLE THE AMOUNT OF PROBLEMS THEN MY 99' SUBURBAN HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519801June 14, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE AIR BAG WIRING THAT WAS UNDER THE FRONT SEAT WOULD REQUIRE REPLACING. HE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 35,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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