Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10206184October 18, 2007
STEERING
HEARD A CLUNKING NOSE UNDER FEET (DRIVER'S SIDE), CAN FEEL CLUNKING WHEN HOLDING STEERING WHEEL. HAVE HAD IN 4 TIMES NOW. 1ST - REPLACED STEERING SHAFT, 2ND - REPLACED MOTOR MOUNTS, 3RD - COULDN'T FIND ANYTHING OR DUPLICATE PROBLEM...KEPT OVERNIGHT, 4TH - LUBES STEERING SHAFT. PROBLEM STILL NOT FIXED!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205960October 17, 2007
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE MADE A CRUNCHING NOISE WHEN THE CONTACT WAS STEERING AND DEPRESSING THE BRAKE PEDAL. THE DEALER STATED THAT MANY OF THESE VEHICLES WERE EXPERIENCING THIS SAME FAILURE. THE CONTACT WILL TAKE THE VEHICLE IN FOR INSPECTION. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,500 AND FAILURE MILEAGE WAS 4,000. UPDATED 10/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205621October 14, 2007
FUEL SYSTEM, GASOLINE:STORAGE
CONSISTENT SMELL OF GASOLING VAPOR FROM WHEN THE CAR WA FIRST PURCHASED. CAR PARKED IN A MULTUI CAR GARAGE, NEIGHBOR CALLED FIRE MARSHALL, DUE TO SEVERE GASOLINE SMELL. I TOOK THE CAR INTO WEST CHEVROLET, MAIN ST WOODBURY CT. LEFT CAR OVERNIGHT. SERVICE MANAGER CALLED TO TELL THE ME THE GAS TANK WAS IMPROPERLY MOLDED DURING CAR MANUFACTURER, AND THE TANK WAS LEAKING FUMES AND POSSIBLY GASOLINE THE WHOLE TIME I WAS DRIVING THE CAR DURING THE THREE MONTHS I WAS DRIVING THE CAR. THE GAS TANK WAS REPLACED. I RECIEVED NO COMPENSATION FOR THE POTENTIAL DANGER OF A LEAKING GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201100August 29, 2007
STRUCTURE:BODY:BUMPERS
I JUST DROVE A NEW CHEVY IMPALA LT (2007). WHILE PARKING I EVER SO LIGHTLY TOUCHED THE CAR BEHIND ME. THE REAR BUMPER HAS AN IMMENSE DEFLATION!! REPAIRING WILL BE COSTLY. DONT KNOW IF THIS JUNK CAN BE HAMMERED OUT AS OLDER CARS. REPLACEMENT MAY BE NEEDED. THE" BUMPE"R IS WORTHLESS, COMPLETELY. ITS PURPOSE WAS TO ACCEPT BUMPS. OLDER CARS DID THIS EASILY.... THIS IS UNREASONABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199930August 17, 2007
STEERING
STEERING ISSUE WITH 2007 CHEVROLET IMPALA. WHEN MAKING TURNS, I CAN HEAR AND FEEL A CLUNKING NOISE IN THE STEERING WHEEL. THE VEHICLE ONLY HAS 700 MILES ON IT. THE DEALER IS SUPPOSED TO REPLACE THE STEERING SHAFT WHEN THE PART IS AVAILABLE. I WENT TO THE DEALER TWICE WITH THIS CONCERN. THE FIRST TIME, THEY JUST LUBED THE STEERING SHAFT. THAT DID NOT HELP THE PROBLEM AT ALL. TWO DAYS LATER I WENT BACK TO THE DEALER, AND THAT IS WHEN THEY SAID THEY WILL REPLACE THE SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198985August 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUES TO ILLUMINATE ON THE INSTRUMENT PANEL. ONCE THIS OCCURS, ALL OF THE OTHER INDICATORS ILLUMINATE AND THE INSTRUMENT PANEL FAILS. SHE HAS NOT NOTICED THIS FAILURE IN OTHER VEHICLES SUCH AS THE ONE SHE OWNS. SHE NOTIFIED THE MANUFACTURER, BUT THEY HAVE YET TO RESPOND. THE DEALER FROM WHERE SHE PURCHASED THE VEHICLE STATED THAT IT WAS OUT OF WARRANTY, THEREFORE, SHE WOULD HAVE TO PAY $89 FOR A DIAGNOSTIC. THE DIAGNOSTIC WAS NOT PERFORMED. THE SPEED AND POWERTRAIN WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198882August 8, 2007
EQUIPMENT:ELECTRICAL
REMOTE KEYLESS ENTRY TRANSMITTER FAILED AFTER OWNING THE VEHICLE FOR LESS THAN 48 HOURS. DOORS AND/OR TRUNK CANNOT BE OPENED WITH REMOTE CONTROL. THE PANIC ALARM BUTTON IS ALSO INOPERATIVE IN CASE OF AN EMERGENCY. GM DEALERS SERVICE DEPARTMENT INFORMED ME THAT A TSB HAD BEEN ISSUED FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198288August 2, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE HEADLIGHTS FLICKERED ON AND OFF AND THEN REMAINED ILLUMINATED. THE DEALER HAS NOT MADE ANY REPAIRS ON THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 18,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197969July 31, 2007
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING
I CANNOT SEE THE RECENTLY-POPULAR CLEAR TURN-SIGNAL LENS' WITH COLORED BULBS NEARLY AS WELL AS COLORED LENS. THIS HAS OFTEN CAUSED ME NEAR MISSES AS BOTH A DRIVER AND A PEDESTRIAN. MANY FANCY AFTER-MARKET LENS' ARE THE WORST, ESPECIALLY WHEN SUNLIGHT HITS THEM DIRECTLY. I BELIEVE MORE STUDY SHOULD BE DONE ON THE SAFETY OF THESE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196761July 18, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE AUTOMATICALLY ACCELERATED TO 85 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO READ THE OWNER'S MANUAL. THE CURRENT MILEAGE IS 5,300 AND FAILURE MILEAGE WAS 4,700. UPDATED 08/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196579July 17, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE CONTACT FELT THE BRAKE PEDAL PULSATE WHEN IT WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS WERE WARPED AND THEY TURNED THE ROTORS DOWN, HOWEVER, THEY WERE NOT REPLACED. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191553May 23, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 5,000 MILES HIS GOODYEAR INTEGRITY (175/70R13) TIRES FAILED. HE NOTICED A BULGE IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE FRONT TWO TIRES WERE REPLACED AND THE FRONT DRIVERS SIDE TIRE WAS USED AS A SPARE. TWO WEEKS LATER, THE SPARE HAD A BULGE IN THE SIDEWALL. THE DOT NUMBER AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 5,807 AND FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190310May 9, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES, VISIBILITY:WINDSHIELD
2007 CHEVROLET IMPALA - 2 MAJOR SAFETY COMPLAINTS. FIRST, THE OUTSIDE MIRRORS WERE COMPLETELY INEFFECTIVE DUE TO THEIR SMALL SIZE AND SHAPE. SECONDLY, WHEN THE SUN CAME THROUGH THE FRONT WINDSHIELD AT ANY TIME OF THE DAY THE CHROME WORK AROUND THE GEAR SHIFT REFLECTED VERY BRIGHTLY IN THE DRIVER'S FACE, THUS EFFECTIVELY BLINDING THE DRIVER. THIS WAS A DESIGN DEFECT FROM THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190006May 7, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON CHEVROLET 2007 IMPALA LTZ PASSENGER AUTOMATIC AIRBAG SENSOR DOES NOT TURN AIR BAG CONTROL ON WHEN MY WIFE WHO WAS 5'4" TALL AND WEIGHED 92 LBS OCCUPIED THE SEAT. I HAD THE CAR EVALUATED BY CHEVROLET SERVICE DEPARTMENT, AND I WAS INFORMED THAT ALL SENSORS WERE WORKING ACCORDING TO DESIGN. THIS MEANT THAT THERE WAS NO WAY OF TURNING THE AIR BAG TO FUNCTION AS INTENDED SINCE THIS WAS A WEIGHT SENSITIVE CONTROL. I HAVE BEEN INFORMED BY CHEVROLET CUSTOMER SERVICE THAT THERE WAS NO FIX FOR THIS UNSAFE CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187437April 10, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE AT 15 MPH THROUGH A PUDDLE OF WATER THE STEERING WHEEL LOCKED. THE VEHICLE WAS BROUGHT TO THE DEALER FOUR TIMES ,AND THE SERPENTINE BELT AND TENSIONER WERE REPLACED. THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE ON SEVERAL OCCASIONS, BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE 5,600, AND FAILURE MILEAGE WAS 3,200. *AK THE DEALER STATED HAD TO PERFORM ELECTRICAL DIAGNOSTIC AND VERIFIED AIR BAG LIGHT ON AND TIRE MONITOR SYSTEM WAS ON, THE DEALER REPAIRED BOTH DEFECTS. THE CONSUMER STATED WANTS TO BE EITHER REIMBURSED FOR REPAIRS AND OR NEW VEHICLE AND OR BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AND THERE WAS ALSO A PORLBME WITH THE POWER STEERING LOCKING UP. UPDATED 05/22/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187276April 8, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON REDUCED POWER LIGHT CAME ON, FEW SECONDS LATER ENGINE STALLED. PULLED TO SIDE OF ROAD, CALLED ON STAR SVC ADVISOR PERFORMED ONBOARD DIAGNOSTIC TEST, RESULTS INDICATED FAILURE IN THROTTLE SYSTEM/TRACTION CONTROL SYSTEM. ADVISOR ATTEMPTED FIELD REPAIR CYCLING IGNITION SWITCH 3 TIMES AND I ATTEMPTED TO START ENGINE. IT WOULD NOT START. BURNING SMELL COMING FROM VEHICLE, OPENED HOOD- AIR BOX SMOKING. INFORMED ON STAR I AM DISCONNECTING BATTERY. ON STAR ADVISOR CALL ON MY CELL PHONE, AND TOLD ME TOW TRUCK WAS COMING. WHILE AWAITING TOW TRUCK SMOKE BECAME MORE INTENSE FROM AIR FILTER. OPENED THE AIR BOX AND FOUND MASS AIR FLOW CENTER BURNING. REMOVED AIR FILTER AND DISCOUNTED DUCT WORK TO PREVENT FIRE FROM SPREADING. VEHICLE WAS TOWED TO LOCAL DEALERSHIP. SERVICE DEPT. WAS CLOSED AND SALESMAN OPEN SHOP TO ALLOW CAR TO BE STORED INSIDE. EXCHANGED PHONE NUMBERS. RECEIVED CALL 4/2/07 AND WAS ADVISED FOREIGN OBJECT (POSSIBLY A CIGARETTE) WAS INGESTED INTO FILTER WHICH CAUSED FIRE. AT THE SUGGESTION OF THE SERVICE MANAGER I CONTACTED MY INSURANCE AGENT SINCE I WAS TOLD THIS WAS NOT A WARRANTY ISSUE. AFTER INSPECTION BY MY INSURANCE CO. WHO CONSULTED WITH A FIRE INVESTIGATION/ADJUSTER, IN HIS EXPERT OPINION, THE FIRE BEGAN AT THE MASS AIR FLOW SENSOR AND WORKED IT'S WAY OUT. THE INVESTIGATOR FEELS IT IS IMPOSSIBLE FOR A CIGARETTE TO BE THROWN FROM A MOVING VEHICLE, REMAIN LIT, AND WORKS IT'S WAY UP A 2.5" OPENING INSIDE A FENDER OF A MOVING CAR. PHOTOS AND DOCUMENTATION ARE AVAILABLE INCIDENT A FULL REPORT FROM THE INSURANCE COMPANY. AFTER NUMEROUS CALLS TO GM, THEY REFUSED TO COVER ANY REPAIRS OR CONSIDER THIS MAY BE A DEFECT IN THEIR PRODUCT. MY INSURANCE COMPANY REFUSED TO REIMBURSE ME AS THEY FEEL THIS WAS A REPAIR INCURRED BY A DEFECT IN THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186867March 28, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2007 CHEVROLET IMPALA CUSTOMER STATES THAT THE SIDE VIEW MIRRORS ARE TO SMALL ON THE 2007 THAT MAKES THIS CAR A SAFETY ISSUE GM HAS OFFER NO HELP**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185981March 23, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. THE TURN SIGNAL WAS SILENT WHEN ENGAGED. THE CONTACT'S EYES MUST BE TAKEN OFF THE ROAD IN ORDER TO VIEW THE DASHBOARD. THEREFORE, THE CONTACT FELT THIS WAS A SAFETY ISSUE. THE DEALER STATED THE VEHICLE WAS DESIGNED THIS WAY AND THE ISSUE CANNOT BE RESOLVED. THE CURRENT AND FAILURE MILEAGE WERE 800.*AK THE CONSUMER COULD NOT HEAR THE SOUND COMING FROM THE TURN SIGNAL SWITCH. UPDATED 04/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184447March 7, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LTZ. WHILE DRIVING 65 MPH DOWN A HILL THE CONTACT ENGAGED THE BRAKES TO DECREASE THE SPEED AND THE VEHICLE BEGAN VIBRATING. THE SERVICE MECHANIC INFORMED HIM THAT THERE WAS A GROOVING PROBLEM IN THE ROTORS. THE DEALER INSTALLED NEW ROTORS DUE TO THE WARRANTY. THE DEALER GAVE THE CONTACT A 2007 CHEVROLET IMPALA LOANER VEHICLE THAT HAD THE SAME FAILURE. THE FAILURE MILEAGE WAS 8,000. THE CURRENT MILEAGE WAS 8,100. *AK THE CONSUMER STATES FRONT BRAKES FIXED, VEHICLE SEEMS TO OPERATE CORRECTLY AT THIS TIME. UPDATE 4/23/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182007February 8, 2007
STRUCTURE:BODY
TL* - THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT, 3.9 L, V6, 4 DOOR. THE CUP HOLDER WAS NOT MADE PROPERLY WHICH COULD CAUSE SPILLAGE OF COLD/HOT ON A PERSON. THE MANUFACTURER STATED THAT THE CONTACT COULD NOT SPEAK TO THE ENGINEER THAT DESIGNED THE CUP HOLDER. HE THOUGHT ITS WAS POSSIBLE THAT THEY MAY HAVE MADE A MISTAKE. THIS WAS A SAFETY PROBLEM ,AND HE EXPERIENCED THAT PROBLEM WITH A LIQUID SPILLING ON HIM. THE CURRENT AND FAILURE MILEAGE WAS 950. THE INCIDENT OCCURRED WHEN THE CONTACT WAS DRIVING AT 20 MPH AND MAKING A TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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