Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10295025December 8, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
IMPALA 2004, SPEEDOMETER STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294682December 7, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER WITH 60K MILEAGE COMPLETELY WENT OUT OF ORDER. IT COULD POINT AT ANY SPEED GAUGE IN DRIVING. VERY DANGEROUS ON THE ROAD. THOUSANDS OF IMPALA OWNERS REPORTED THE SAME PROBLEM ON THE WEB. GM SHOULD RECALL BEFORE ANYONE HAS ROAD ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294677December 6, 2009
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC, WHEELS
NEW 2004 CHEVY IMPALA LS FIRST USE 3/23/05. THREE TIMES SINCE PURCHASE I'VE HAD TO REPLACE A WHEEL BEARING & HUB ASSEMBLY. MARCH OF 2006 THE RIGHT REAR, JANUARY OF 2008 THE LEFT REAR, OCTOBER OF 2009 THE RIGHT FRONT. EACH TIME THE ABS AND SERVICE TRACTION SYSTEM LIGHTS WERE ON. I PAID $636.31 THIS LAST TIME. THIS APPEARS TO BE A POOR DESIGN AND A SAFETY ISSUE WHICH COULD LEAD TO THE CAR BEING UNDRIVEABLE. I WAS TOLD THAT THE TIRES WOULD BEGIN TO WOBBLE AND THE STEERING WOULD BE AFFECTED IF NOT REPAIRED WITHIN A CERTAIN AMOUNT OF TIME. I'VE SEEN ON LINE I'M NOT THE ONLY ONE WHO HAS HAD A PROBLEM WITH THIS DEFECT. I'M CONCERNED THAT THE 4TH ONE WILL FAIL, OR THE OTHER 3 THAT HAVE BEEN REPLACED WILL FAIL AGAIN. I AM #1 CONCERNED WITH MY SAFETY & THE SAFETY OF OTHERS ON THE ROAD. I AM ALSO CONCERNED ABOUT THE MONEY I'VE HAD TO PAY BECAUSE OF THIS DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294064November 30, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS A MIND OF IT'S OWN SOMETIMES IT WORKS, SOME TIMES IT DOESN'T, THIS IS A REAL SAFETY CONCERN WHEN I CANNOT TELL THE TRUE SPEED IN WHICH I AM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293357November 24, 2009
ELECTRICAL SYSTEM
MY TURN SIGNALS INTERMITTENTLY DON'T FUNCTION FOR A PERIOD OF TIME, AND THEN SUDDENLY START WORKING AGAIN. RESTARTING THE CAR FIXES THE PROBLEM SOMETIMES, BUT ISN'T VERY HELPFUL WHEN YOU'RE ON THE HIGHWAY TRAVELING SOMEWHERE. THIS IS A DANGEROUS SITUATION, ESPECIALLY AT NIGHT ON BUSY STREETS WHEN YOU CAN'T SIGNAL TO TURN OR MERGE. ALSO, THIS HAS HAPPENED ONLY ONCE, BUT MY CAR WOULD NOT START AS OTHERS HAVE STATED' THE INTERIOR LIGHTS TURNED ON BUT THE CAR WOULD NOT TURN OVER. AFTER TWENTY MINUTES THE CAR STARTED FINE. THIS HASN'T HAPPENED SINCE, BUT IF IT DID IT WOULD BE A MAJOR INCONVENIENCE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293434November 24, 2009
EQUIPMENT, EQUIPMENT:MECHANICAL, VISIBILITY:WINDSHIELD WIPER/WASHER
INCIDENT DESCRIPTION = I PURCHASED RAIN-X WIPER AT WALMART FOR MY 2004 IMPALA VEHICLE. IT COST $17.99+ AND WAS A 22-INCH MODEL. A WEEK OR SO LATER I RAN INTO A HEAVY DOWNPOUR WHILE DRIVING WEST ON I-40 FROM MEMPHIS TO LITTLE ROCK. THE WIPER PORTION OF BLADE ASSEMBLY BEGAN TO WORK ITS WAY OUT OF THE END OF THE HOLDER AND QUICKLY REACHED ABOUT 5 TO 6 INCHES OUTSIDE THE HOLDER. THE RUBBER BEGAN TO WHIP AROUND AND I HAD TO PULL OFF THE HIGHWAY TO PUT THE RUBBER PART BACK IN PLACE. THIS HAPPENED 3 MORE TIMES BEFORE I HAD TO STOP AND SEARCH OUT A MINI-MART WHERE I COULD BUY A ROLL OF ELECTRICAL TAPE TO TAPE THE RUBBER END TIGHTLY ENOUGH SO IT WOULD STOP FLYING OUT OF THE HOLDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293256November 23, 2009
AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY IN A HEAD ON COLLISION RESULTING IN INJURIES TO MY CHEST AREA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10293132November 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS SITTING ON ZERO, AFTER STOPPING IT STARTED MOVING, BUT WAS JERKY. THE SPEED SENSOR HAS BEEN REPLACED. THIS DID NOT FIXED THE PROBLEM. THE TACHOMETER IS NOT WORKING PROPERLY EITHER SO UNABLE TO TELL WHAT MY SPEED IS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292949November 19, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVY IMPALA. THE CONTACT STATED THAT THE VEHICLE SHUTS OFF WHILE DRIVING VARIOUS SPEEDS. THE FAILURE HAS OCCURRED FOR THREE YEARS. THE DEALER INSTALLED A PATH LOCK SYSTEM AND STATED THAT THE CPU MAY HAVE BEEN STOLEN. THREE DAYS AFTER THE PATH LOCK SYSTEM WAS INSTALLED THE VEHICLE SHUT OFF. THE DEALER DIAGNOSED THE FAILURE AGAIN AND STATED THAT A BCM MAY NEED TO BE INSTALLED. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO ASSUME RESPONSIBILITY FOR THE REPAIRS. THE CURRENT MILEAGE WAS 77,000 AND THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292971November 19, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING. FAILURE BEGAN WITH SPORADIC INACCURATE READINGS, FROM ZERO TO 120 MPH READINGS, REGARDLESS OF ACTUAL SPEED. AFTER SEVERAL MONTHS, IT STOPPED WORKING ALTOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292515November 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL MALFUNCTION HAS BEEN A PROBLEM WITH MY 2004 CHEVY IMPALA FOR 3 YRS NOW. LIKE EVERYONE ELSE, CAN'T AFFORD TO GET IT FIXED. IN WINTER, THE SPEEDOMETER RARELY WORKS AT ALL AND THE TEMPERATURE GAUGE JUST GOES WHEREVER IT WANTS. HOWEVER, I HAVE NOT HAD ANY PROBLEMS WITH THE GAS GAUGE, BUT NOT SAYING THAT I WON'T. I REALLY DO BELIEVE THAT A RECALL SHOULD BE MADE FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292591November 17, 2009
ELECTRICAL SYSTEM
I HAVE HAD A NUMBER OF PROBLEMS WITH MY 2004 CHEVY IMPALA, IT STARTED WITH MY TEMPERATURE GAUGE NOT READING CORRECTLY, BLINKERS WORKING WHEN THEY WANTED TOO AND THEN THE SPEEDOMETER ONE DAY JUST STOPPED AT 5 MPH. THE FINAL STRAW WAS THAT MY SECURITY LIGHT CAME ON AND AFTER I SHUT MY VEHICLE OFF AND TRY TO RESTART IT, IT WOULD NOT START. I WOULD HAVE TO WAIT FOR ABOUT 20 MINUTES TO START MY VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES AND I FINALLY HAD TO SPEND OVER $1200.00 DOLLARS TO GET MY VEHICLE FIXED. NOT HAPPY WITH CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292284November 16, 2009
ELECTRICAL SYSTEM
2004 IMPALA, SPEEDOMETER PROBLEM WORKS WHEN IT WANTS TO,AT TIMES REGISTERS 0 AND AT OTHER TIMES THE NEEDLE BURIES ITSELF, WOULD BE ABLE TO CLICK BACK TO 0 BY TURNING THE IGNITION ON AND OFF UNTIL IT WENT BACK TO 0 BUT WORKED ERRATICALLY,FINALLY STOPPED WORKING ALTOGETHER, TEMP GAUGE SAME WAY. ONLY WAY TO FIX PROBLEM WAS TO HAVE EACH AND EVERY GAUGE REBUILT AND NOT REPLACED WITH GM PART AS THE PART THEY REPLACE IT WITH IS THE SAME '!@#$% ORIGINALLY INSTALLED, RESEARCHED THIS ON LINE AND FOUND 1000'S OF OTHERS WITH SAME PROBLEM, THIS SHOULD BE RECALLED, AS WHEN THE TEMP GAUGE BURIES ITSELF YOU DON'T KNOW FOR SURE WHAT IS GOING ON, IF ITS FOR REAL OR ???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291792November 10, 2009
ELECTRICAL SYSTEM
MY SPEEDOMETER STOPPED WORKING ABOUT A YEAR AGO. ONE DAY I WAS DRIVING AT IT JUST STOPPED WORKING. AFTER I TURNED MY CAR OFF AND THEN BACK ON A LITTLE LATER IT STARTED TO WORK AGAIN. THEN IT WOULD RANDOMLY STOP WORKING AND THEN WORK FINE AGAIN LATER. IT WOULD EITHER STOP WORKING ALL TOGETHER OR READ THE NUMBERS WRONG BY SAYING I WAS DOING 45 MPH WHEN I WASN'T EVEN MOVING. I DIDN'T HAVE THE MONEY TO SPEND ON GETTING IT FIXED SO I BORROWED MY BOYFRIENDS GPS SO I COULD READ MY SPEED. SINCE THEN I NOTICED A PATTERN OF THE PROBLEMS, EVERY TIME I WAS GETTING CLOSE TO THE TIME TO CHANGE MY OIL IT WOULD START ACTING UP AGAIN. NOW THE PROBLEM HAS GOTTEN WORSE AND ALL MY GAUGES ARE ACTING THE SAME WAY. MY FUEL GAUGE, TEMPERATURE GAUGE, AND SPEEDOMETER ALL PICK AND CHOOSE WHEN THEY WANT TO WORK AND WHEN THEY DON'T AND THEY FREQUENTLY DON'T WORK NOW. I DECIDED TO SEE IF THERE WAS A RECALL AND NOTICED THAT THIS WAS A COMMON PROBLEM IN THIS TYPE OF CAR. FROM HOW COMMON THIS PROBLEM SEEMS TO BE THERE SHOULD HAVE BEEN A RECALL ON THIS A LONG TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291305November 7, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA LS SPEEDOMETER SUDDENLY STARTED TO MALFUNCTION. SOMETIMES READS 0 WHEN CAR IS IN MOTION. OFTEN READS -0 AT STOP, JITTERY MOVEMENT WHEN THE INDICATOR MOVES AT ALL, SOMETIMES STOPS @ 20 OR 30 MPH AND WILL NOT SHOW HIGHER NUMBER EVEN WHILE CONTINUING TO ACCELERATE. ACTUAL SPEED CAN NOT BE DETERMINED WHILE OPERATING THE VEHICLE. GM HAS ISSUED A RECALL FOR THE TAHOE FOR THE SAME PROBLEM BUT REFUSES TO RECALL THE DEFECT IN THE IMPALAS . CLEARLY A MANUFACTURING DEFECT AND NOT DO TO AGE OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290879November 3, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER INSTRUMENT CLUSTER IS NOT WORKING PROPERLY. MY SPEEDOMETER DOES NOT WORK MOST OF THE TIME IN COLD WEATHER, AND ALWAYS MOVES ERRATICALLY, PROVIDING INACCURATE MEASUREMENTS OF SPEED. MY TACHOMETER DOES NOT WORK AT ALL AFTER SEVERAL MONTHS OF ERRATIC MOVEMENTS AND INACCURATE READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290519November 1, 2009
ELECTRICAL SYSTEM
THE CAR WONT START BUT ALL THE LIGHTS AND IT ACTS LIKE IT STARTED BUT THE MOTOR WONT TURN AND NO1 NOS HOW TO FIT IT DOES THIS EVER DAY I TRY TO START IT AND IT WONT DO ANYTHING UNTIL I WAIT 10TO 20 MIN AND THEN IT STARTS LIKE NOTHING HAPPEN IF I KNOW HOW TO FIT IT I WONT BUT NO1 CAN TELL ME WHAT'S THE CALLS OF IT CAN YOU JUST TELL ME WHAT I NEED TO DO TO GET IT FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290359October 30, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEED-O-METER NEEDLE PEGS OUT AND WANDERS INADVERTENTLY. JUST HAPPENED ONE DAY. IT IS A CONTINUAL OCCURRENCE. SOME DAYS IT SEEMS TO WORK KIND OF, AND AT OTHER TIMES IT MOVES VERY ABRUPTLY ON THE DIAL AND NEVER SMOOTH LIKE IT SHOULD. IT HAS BEEN THE CAUSE OF BEING PULLED OVER ON 3 OCCASIONS IN THE LAST MONTH DUE TO LACK OF KNOWLEDGE OF MY VEHICLES' SPEED. THERE IS NO WAY TO DETERMINE THE VEHICLES' SPEED WITHOUT IT (AND WITHOUT A GPS DEVICE OR SOMETHING SIMILAR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289686October 24, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA WENT CRAZY, STOPPED WORKING. THROUGH MUCH RESEARCH, THERE ARE HUNDREDS, MAYBE THOUSANDS OF THIS CAR WITH THIS PROBLEM. GM SAYS THERE IS NO RECALL AS OF NOW AND THE PROBLEM IS $400 TO $600 TO FIX. I HAVE BEEN TOLD IT IS THE GAUGE CLUSTER. IT IS A 4YR OLD CAR WITH 68K MILES ON IT, I FEEL THAT GM SHOULD TAKE RESPONSIBILITY FOR THIS PROBLEM. THERE IS A RECALL FOR THE CHEVY TRUCKS AND TAHOE'S FOR THAT YEAR, BUT NOT THE IMPALA'S... THEY USE THE SAME PART NUMBER IN THE GAUGE CLUSTER, SO WHY SHOULDN'T THE IMPALA HAVE A RECALL ON THEM? THIS IS A COSTLY REPAIR AND A VERY DANGEROUS PART TO HAVE GO OUT. I'VE READ THAT PEOPLE CANNOT AFFORD TO REPAIR THEIR CARS, SO THEY ARE DRIVING THEM WITH NO SPEEDOMETER. I AM DOING THIS ALSO, HAVING TO SAVE UP TO HAVE IT REPAIRED. SO NOW WE ARE GUESSING OUR SPEED, HOPING NOT TO GET SPEEDING TICKETS. PLEASE HELP US GET GM TO HELP OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289100October 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET IMPALA IS HAVING MAJOR ISSUES WITH THE WHOLE INTERIOR GAUGE PANEL. I HAVE READ THOUSANDS OF THE SAME COMPLAINTS ABOUT IMPALA MODELS 2003-2006, AND OTHER CHEVY MODELS. THE GAS GAUGE HAS WENT COMPLETELY OUT AND THE MPH GAUGE RANDOMLY GOES HAYWIRE READING THE INCORRECT SPEED, OR NO SPEED AT ALL. THE MOST COMMON RESPONSE IS THAT GM HAS A DEFECTIVE STEPPER MOTOR IN THE INSTRUMENT CLUSTER. THIS PROBLEM RANGES IN MODEL AND MILEAGE AND COSTS UP TO $600 TO FIX. THIS IS A DANGEROUS SAFETY ISSUE, NOT TO MENTION A HUGE PAIN. GM REALLY NEEDS TO STEP IT UP AND RECALL THIS OBVIOUSLY DEFECTIVE PIECE. I HAVE YET TO REPAIR IT AS I FEEL ITS NOT MY FAULT AND THEY NEED TO FIX THIS DEFECTIVE SAFETY ISSUE. I KNOW I'M NOT ALONE IN THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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