Chevrolet Impala Complaints (2003)
695 consumer complaints on file.
- #10188950April 26, 2007POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER SEVERAL TRIPS TO THE REPAIR SHOP AT TWO DEARLERSHIPS FOR MY SLIPPING TRANSMISSION ON MY 2003 IMPALA, THE TRANSMISSION FINALLY FAILED AFTER THE WARRANTY HAS EXPIRED ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187844April 14, 2007EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
LIGHTS WENT OFF WHILE DRIVING AT NIGHT. THIS HAPPENED SOON,THOUGH NOT IMMEDIATELY, AFTER FLIPPING ON THE HIGH BEAMS. FORTUNATELY, I WAS NEAR HOME AND NOT GOING FAST,SO WAS ABLE TO STOP WITHOUT INCIDENT. SOMEHOW WHILE PLAYING AROUND WITH THE LIGHT SWITCHES, THEY CAME BACK ON. I HAVEN'T TRIED TO GET IT REPAIRED AS I CAN'T GET IT TO REPEAT THE FAILURE. THIS COULD HAVE HAD SERIOUS CONSEQUENCES, AND I SUPPOSE IT MAY HAPPEN AGAIN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187739April 13, 2007ENGINE AND ENGINE COOLING
MY 2003 IMPALA CUTS OFF AT LOW SPEED HIGH SPEED AND WHILE IN IDLE THE CAR HAS BEEN TO THE DEALERSHIP FOR REPAIRS THEY CANNOT ANSWER WHAT IS WRONG WITH THE CAR, BUT I KEEP GETTING BILLED FOR THEM TO DIAGNOSE THE ISSUE, I GOT MY CAR BACK ON 4/11/2007 AND ON THE NEXT MORNING WHILE THE CAR WAS WARMING IN THE DRIVE WAY IT SHUT OFF AND WAS HARD TO RESTART I WAS ADVISED BY THE DEALERSHIP MY FUEL FILTER WAS THE ISSUE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187704April 12, 2007EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TURNING SIGNALS STOPPED WORKING I HAD TO MANUALLY MOVE MY SIGNAL UP AND DOWN TO TURN CORNERS, GET OVER TWO LANES OF TRAFFIC ON THE INTERSTATE. VERY DANGEROUS HAD TO HAVE HAZARD SWITCH/FLASHER UNIT REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10186707April 2, 2007EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH THE HEADLIGHTS FAILED TO ILLUMINATE AUTOMATICALLY, AND THE CONTACT WAS UNABLE TO TURN THEM ON MANUALLY. THE FOLLOWING DAY THE CONTACT WAS ABLE TO TURN ON THE HEADLIGHTS. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. NO OTHER FAILURES HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGE WERE 38,000.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187896March 30, 2007VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2003 CHEVROLET IMPALA. CONTACT STATES THAT THE DEFOGGER FAILED. A MECHANIC DETERMINED THAT THE BREAKER FOR THE DEFOGGER DID NOT EXIST AS SHOWN IN THE OWNERS MANUAL AND DIAGRAM ON THE BREAKER COVER. *MC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10185975March 23, 2007ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
TL*- THE CONTACT TOOK THE 2003 CHEVROLET IMPALA FOR AN OIL CHANGE, WHILE SHE WAS AT THE SERVICE LOCATION, THE TECHNICIAN TOLD HER THAT THE INTAKE MANIFOLD WAS LEAKING. ALSO, THE HIGH BEAM SWITCH DID NOT WORKING PROPERLY. THE HIGH BEAM SWITCH TURNED ON, BUT DID NOT STAY ON. THE TECHNICIAN STATED THAT THE TWO FAILURES WERE COMMON. FAILURE MILEAGE WAS AT 58,524. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184436March 7, 2007ELECTRICAL SYSTEM
WHEN DRIVING FOR LONG PERIODS OF TIME (AROUND 2-3 HOURS), THE RADIO CONSOLE WHERE THE TIME IS DISPLAYED GETS VERY HOT TO THE TOUCH. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184363March 6, 2007POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
BOUGHT CHEVROLET IMPALA IN 2002 CAR HAD 5 MILES ON IT AND I PUT THE 5 MILES BY TEST DRIVING THE CAR I WOULDN'T RECOMMEND ANYONE TO BY A CHEVROLET . CHEVROLET DOESN'T STAND BY THEIR CARS I HAD TO REPLACES THE INTAKE GASKETS AND A CATALYTIC AND A WATER PUMP AND THIS WEEK I HAD TO PUT A TRANSMISSION IN IT THIS WEEK AND THAT COST ME 2400 AND CHEVROLET WOULD NT HELP US A ALL ,CHEVROLET SAID THAT IT HAD TO MANY MILES ON IT WHAT DO THEY WANT FOR A CAR TO HAVE NO MILES ON IT I DRIVE TO WORK AND BACK. I DON'T THINK CHEVROLET SHOULD HAD TO PAID FOR THE TRANSMISSION BUT I WOULD LIKE THEM TO HELP US AND STAND BY A AMERICAN MADE CAR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10183388February 24, 2007FUEL SYSTEM, GASOLINE:DELIVERY
FUEL SYSTEM ,GASOLINE DELIVERY : FUEL PRESSURE REGULATOR WAS LEAKING, ON MY 2003 CHEVROLET IMPALA ,3.4 LITER ENGINE. THE CAR HAS 41000 MILES ON IT. THIS MAY BE THE SAME PROBLEM AS NHTSA CAMPAIGN ID 04V090000 WHICH INVOLVED A RECALL OF 2000 CHEVROLET IMPALAS WITH THE 3.8 LITER ENGINE FOR LEAKING FUEL REGULATOR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10182424February 13, 2007VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING
NOTICED IT TOOK LONGER FOR THE CAR TO HEAT UP LAST WINTER; THIS WINTER STARTED OUT THE SAME, AND I NOTICED THE BLOWER WOULDN'T WORK ON SETTING 5 SOMETIMES. THEN IT QUIT HEATING ALTOGETHER, AND THE FAN WOULD QUIT BUT START BACK UP. NOW THE FAN QUIT BLOWING ALTOGETHER. NO HEAT, NO DEFROST, IN SUB-ZERO WEATHER, AND I'M LOOKING AT ABOUT $1000 IN "REPAIRS" WHICH SHOULD BE COVERED AS A MANUFACTURER'S DEFECT. THANKS GM. I'LL BE SURE TO BUY ANOTHER OF YOUR VEHICLES. THERE IS A MANIFOLD GASKET LEAK, AND THE BLOWER MOTOR NEEDS TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177380December 30, 2006SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
OUR 2003 IMPALA LS @ 50K MILES HAD A VIBRATION WHEN THE BRAKES WERE APPLIED THAT GREATLY INCREASED WITH HARDER BRAKING AND ALSO A STEADY VIBRATION FROM THE FRONT END THAT INCREASED AS SPEED INCREASED. MY RETIRED FATHER IN LAW BROUGHT THE CAR TO THE DEALER WHERE WE PURCHASED THE CAR, BRIAN HARRIS CHEVROLET IN BATON ROUGE, LA AND HE FELT THAT HE WAS TREATED POORLY BY THE SERVICE DEPT. WE THEN TOOK THE CAR TO ALL STAR CHEVROLET WHERE WE WERE TREATED PROFESSIONALLY. THEY DIAGNOSED THE PROBLEMS, FRONT WHEEL BEARINGS AND WARPED ROTORS, BUT SAID THAT THEY COULD NOT REPAIR IT UNDER WARRANTY UNTIL IT WAS APPROVED BY THE WARRANTY CARRIER, WHICH COULD TAKE SEVERAL DAYS. THEY SAID THAT RENTAL CAR REIMBURSEMENT WOULD BE MADE IF WARRANTY REPAIR WAS APPROVED. WE PAID A DIAGNOSTIC FEE AND PICKED UP OUR CAR AND THEN TOOK IT TO OUR LOCAL INDEPENDENT REPAIR SHOP THAT WE HAVE DEALT WITH FOR YEARS AND PAID FOR THE REPAIR OURSELVES. THEY RESURFACED THE BRAKE ROTOR AND REPLACED THE LEFT FRONT HUB ASSEMBLY. NOW @ 80K MILES WE ARE EXPERIENCING THE SAME WARPED ROTOR PROBLEMS AGAIN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177400December 30, 2006EXTERIOR LIGHTING:HEADLIGHTS
FREQUENTLY AT NIGHT, WHEN SWITCHING FROM LOW BEAM TO HIGH BEAM ALL THE HEADLIGHTS GO OUT.....FOUND BY FLICKERING BACK TO LOW BEAM THEY WILL COME BACK ON. SOMETIMES THEY GO OUT W/O SWITCHING TO HIGH BEAM. SEEMS TO BE A SERIOUS SAFETY RISK! *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10177338December 29, 2006LATCHES/LOCKS/LINKAGES
TL* - ON DECEMBER 25, 2006, THE CONTACT WAS DRIVING 35 MPH WHEN HER CHILD GOT OUT OF THE CHILD SAFETY SEAT AND OPENED THE PASSENGER DOOR. THE CONTACT IMMEDIATELY PULLED OVER AND SECURED HER CHILD. THE CONTACT STATED THAT THIS WAS THE FIRST AND ONLY TIME THAT THIS HAS HAPPENED. THE CONTACT HAS SINCE CALLED THOROBRED CHEVROLET FROM WHOM SHE PURCHASED THE CAR TO FIND OUT WHY THE CAR DID NOT HAVE CHILD PROOF SAFETY LOCKS. THE DEALER TRIED TO SELL HER A NEW CAR INSTEAD OF PROVIDING HER WITH INFORMATION ON HOW SHE COULD GET SOME CHILD PROOF SAFETY LOCKS FOR THIS CAR. THE CONTACT STATED THAT THIS WAS THE ONLY DEALERSHIP THAT SHE HAS CONTACTED CONCERNING THE CHILD PROOF LOCKS . THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE, AND SHE WOULD LIKE THE CHILD PROOF SAFETY LOCKS ADDED TO THE CAR AT NO COST, OR TO BE PROVIDED WITH A CAR THAT DID HAVE CHILD PROOF LOCKS. *AK UPDATED 02/09/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176868December 23, 2006EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
I HAVE A 2003 CHEVROLET IMPALA WHICH HAS 46,904 MILES ON IT AND IT REQUIRED THE FOLLOWING AT A COST OF $1,150.00 TO FIX. I BROUGHT IT TO THE DEALER FOR A NO HEAT PROBLEM, UPON INSPECTING THE VEHICLE IT WAS FOUND TO NEED NEW LOWER INTAKE MANIFOLD GASKETS, NEW WATER PUMP, FLUSHING AND NEW DEXCOOL ANTIFREEZE BECAUSE OF CONTAMINATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176047December 13, 2006CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10176048December 13, 2006CHILD SEAT, CHILD SEAT:HARNESS:STRAP/WEBBING
DT*: THE CONTACT STATED THE STRAPS THAT TIGHTENED THE HARNESS ON THE CHILD SAFETY SEAT WERE WEARING ON THE EDGES. THE MANUFACTURER WAS NOT CONTACTED. THE CHILD SAFETY SEAT WAS A DJG ALPHA OMEGA 3IN1 22-151 BLA.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175277December 6, 2006EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE HIGH BEAM HEADLIGHTS WOULD SHUT DOWN WITHIN THE FIRST 5 MINUTES OF TURNING ON. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174618November 28, 2006EXTERIOR LIGHTING:HEADLIGHTS
WHEN HIGH BEAMS ARE ON, THE HEADLIGHTS WILL OCCASIONALLY GO OUT ENTIRELY WITH ABSOLUTELY NO WARNING. THIS PROBLEM HAS CAUSED US TO QUIT USING THE HIGH BEAMS DUE TO THE SAFETY RISK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10174221November 25, 2006EXTERIOR LIGHTING:HEADLIGHTS
ABOUT 9:00 PM I WAS DRIVING ABOUT TWO KM. FROM HOME WHEN MY HEADLIGHTS WENT OUT. I HAD HAZARD LIGHTS, PARKING LIGHTS AND REAR LIGHTS. I TRIED HIGH AND LOW BEAMS TURNING LIGHTS ON AND OFF BUT THEY WOULD NOT TURN ON. I TOOK IT TO THE SHOP THE NEXT MORNING AND STILL NO LIGHTS. WHEN THEY FLIPP THE HI-LOW BEAMS THE LIGHTS CAME BACK ON-THEY DO NOT KNOW WHY THIS HAPPENED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0