Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10209195November 17, 2007
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
THE HEADLIGHTS ARE DIFFICULT TO SWITCH FROM HIGH TO LOW BEAM ON MY 2003 CHEVY IMPALA. THE HEADLIGHTS HAVE TURNED COMPLETELY OFF DURING EVENING DRIVING THREE DIFFERENT TIMES. WE HAVE YET TO CORRECT THE FAILURE, ALTHOUGH INTEND TO REPLACE THE SWITCH. THESE INCIDENTS APPEAR TO CORRELATE DIRECTLY WITH NHTSA ACTION NUMBER : PE06017. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209139November 16, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEXCOOL INTAKE MANIFOLD GASKET FAILURE IN MY 2003 CHEVEROLET IMPALA WITH ONLY APROX 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209016November 15, 2007
AIR BAGS:FRONTAL
WHILE DRIVING ON THE HWY IN CHEVY. 2003 IMPALA AT 65 MPH MY AIRBAGS DEPLOYED FOR NO REASON. THERE IS CONSIDERABLE DAMAGE TO THE CAR AND I HAVE MADE MANY ATTEMPTS TO CONTACT GM WITH NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10208607November 10, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD
WIPERS WORK INTERMITTENTLY. CAN CAUSE ACCIDENT WHEN THEY ARE NOT WORKING. HAVE NOT YET BEEN ABLE TO DETERMINE CAUSE OF FAILURE DUE TO NOT BEING ABLE TO RECREATE FAILURE MODE. WORK GREAT WHEN YOU DON'T NEED THEM, BUT WHEN IT IS RAINING THEY ALMOST ALWAYS FAIL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207938November 5, 2007
ENGINE AND ENGINE COOLING
TOOK VEHICLE IN TO DEALER FOR REGULAR MAINTENANCE, TOLD THAT LOWER INTAKE GASKET WAS LEAKING BAD AND NEEDS IMMEDIATE REPLACEMENT AS WELL AS COOLANT FLUSH. TOTAL FOR REPAIR IS $1450. VEHICLE HAS ONLY 83K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207624November 1, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS SHUTOFF AUTOMATICALLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206439October 21, 2007
STEERING
2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETURNED. EACH TIME I DRIVE THE CAR I HOPE THE STEERING DOES NOT FAIL AND CAUSE AN ACCIDENT. NO MORE GENERAL MOTORS CARS FOR ME. I HAVE BOUGHT GM SINCE1969. I WILL NOT BUY ANOTHER GM CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205939October 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:WHEEL BEARING
I HAVE A 2003 CHEVROLET IMPALA THAT KEEPS SHOWING A SERVICE TRACTION SYSTEM ALARM. WHEN THIS OCCURS THE ANTI LOCK BRAKES SHUT OFF. I HAVE CHECKED THE CODES AND NONE SHOW. HAVE BEEN TOLD THAT IT COULD BE IN THE WIRING HARNESS OR THE FRONT WHEEL BEARING ON EITHER OR BOTH SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203318September 18, 2007
STEERING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202580September 11, 2007
TIRES:SIDEWALL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY 2003 CHEVY IMPALA HAS A FEATURE FOR SHOWING LOW TIRE PRESSURE. 1ST TIME MY TIRE WAS BELOW 20 LBS WITH A NAIL IN IT AND LOW TIRE PRESSURE DID NOT SHOW. I TOOK IT TO DEALERSHIP. THEY COULD NOT FIND ANYTHING WRONG WITH IT. 2ND TIME MY TIRE HAD A BLOW-OUT IN THE SIDE WALL. WHILE RUNNING ON A FLAT TIRE, THE LOW TIRE PRESSURE DID NOT SHOW. I REPLACED THE FLAT TIRE WITH THE SPARE AND WHEN I DROVE OFF WITH THE SPARE, THE LOW TIRE PRESSURE SHOWED. IT IS A GOOD THING THE 2ND TIME WITH THE BLOW OUT AND FLAT TIRE: A.IT WAS ON THE BACK WHEEL AND IT DID NOT AFFECT MY DRIVING AND ON A SLOW CITY STREET. B.IT WAS NOT ON MY FRONT TIRE , WHERE IT WOULD HAVE AFFECTED MY DRIVING AND I WAS NOT ON A FREEWAY, WHERE I MAY HAVE BEEN KILLED FROM IT. TO ME, THIS IS A DEFECT IN THE 2003 CHEVY IMPALA THAT COULD CAUSE AN ACCIDENT AND DEATH. *TR THE CONSUMER STATED THERE WAS A 3/4 INCH HOLE IN THE MIDDLE OF THE SIDEWALL. UPDATED 09/26/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201939September 5, 2007
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BACK UP LIGHTS
PURCHASED A SECOND CHEVROLET IMPALA WITH SAME DEFECT WITH TAIL LIGHT COMPARTMENT. HOLDS WATER INDEFINITELY, NOT JUST CONDENSATION. I NOW HAVE A 2003 AND USED TO HAVE A 2002 WITH SAME PROBLEM. CAUSES LIGHT BULBS TO GO OUT FREQUENTLY AND ALSO ALARM WILL GO OFF WHEN OPENING TRUNK WHICH I SUSPECT MAYBE A SHORT IN WIRING DUE TO WATER. I HAVE CONTACTED A LOCAL CHEVROLET DEALER'S SERVICE DEPT AS WELL AS GM CORPORATE AND THEY ARE FAMILIAR WITH PROBLEM BUT NO WITH NO RECALLS YET TO PROVIDE RESOLUTION OF WHAT I BELIEVE IS A SAFEY HAZARD WHEN LIGHT BULBS CONTINUE TO GO OUT. OF COURSE THEY WANT ME TO PAY TO REPLACE DEFECTIVE TAILLIGHT ASSEMBLY THAT MAY STILL HAVE SOME CONDENSATION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200463August 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:GEAR BOX:SHAFT SECTOR
CLUNKING NOISE IN FRONT END ESPECIALLY WHEN YOU ARE IN A TURN. ALSO COULD FEEL A "THUMP" THROUGH THE STEERING WHEEL AT SAME TIME. WE ARE STATIONED IN GERMANY IN THE AIR FORCE. TOOK IT TO THE OPEL DEALER (CHEVY EQUIV. IN GERMANY) AND THEY DIAGNOSED IT AS THE INTERMEDIATE SHAFT NEEDING TO BE REPLACED. AFTER $300 AND A LONG TIME WAITING FOR THE PART, IT WAS REPLACED AND HASN'T GIVEN US A PROBLEM SINCE. ALSO HAVE HAD MAJOR PROBLEM WITH THIS CAR "EATING" BRAKES AND ROTORS. REMINDS ME EXACTLY OF MY BUICK REGAL I HAD WITH THE SAME BRAKE ISSUES. AFTER I SOLD THE REGAL, I WAS SENT INFO ON A CLASS ACTION SUIT AGAINST GMC FOR THE SAME BRAKE ISSUES. BOTH ARE GREAT CARS BUT BRAKES STINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198737August 7, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THEFT SYSTEM HAD TO BE DISABLED BECAUSE CAR WOULD NOT START 3 TIMES AND HAD TO BE TOWED. REMOTE CAR ACCESS HAD TO BE REMOVED FOR ABOVE REASON. COST OVER $500 TO REPAIR. FAULTY THEFT MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198630August 6, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE OWNER'S MANUAL STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A BREAKER OR A FUSE FOR THE REAR DEFROSTER. THE CONTACT STATED THAT HIS VEHICLE IS NOT EQUIPPED WITH THIS COMPONENT. THE MANUFACTURER INFORMED THE CONTACT THAT HE MUST PAY TO HAVE THE FEATURE ADDED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED HE DIDN'T REQUEST TO HAVE THE FEATURE ADDED JUST REQUESTED TO SHOW HIM THE BREAKER. UPDATED 11/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197139July 22, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
MY HEADLIGHTS STOPPED WORKING WHEN I WAS OUT OF TOWN. ONLY HAD HI BEAMS IF I HELD THE DIMMER SWITCH TOWARDS ME. ONCE I RELEASED THE SWITCH, I HAD NO LIGHTS. TOOK THE CAR TO MY MECHANIC WHO REPLACED THE DIMMER SWITCH WITH ONE FROM A WRECKED CAR LIKE MINE BECAUSE A NEW ONE FROM GM WAS $500. *TR ALSO HAD HEAT/AC FAN STOP WORKING. NOW CAR IS MAKING A STRANGE HUMMING NOISE FROM THE FRONT END THAT IS NOT COMING FROM THE MOTOR. MY HUSBAND BELIEVES THE WHEEL BEARINGS MIGHT BE BAD BECAUSE OUR MECHANIC ASKED US IF WE HAD ANY PROBLEMS WITH THEM. HE HAS SEEN SEVERAL CARS LIKE MINE WITH WHEEL BEARING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197164July 22, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2003 CHEVROLET IMPALA WITH 45,242 MILES HAD TO HAVE AN INTAKE MANIFOLD GASKET REPLACED DUE TO IT LEAKING ANTIFREEZE INTO THE OIL. $550. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197165July 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
20003 CHEVROLET IMPALA WITH 45,242 MILES NEEDED BRAKE ROTORS TURNED DUE TO WARPING. $190 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195672July 9, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE COURTESY LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE BATTERY LIGHTS WOULD SCROLL ACROSS THE MESSAGE CENTER, AND A CHIME WOULD RING. THE FAILURES OCCUR SPORADICALLY. THE MORE THE VEHICLE IS DRIVEN, THE MORE THE FAILURES OCCUR. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,746 AND FAILURE MILEAGE WAS 65,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193844June 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY CHARGED HER $669 TO REPAIR AND REPLACE THE UNIT. THE DEALER STATED THAT SHE HAD A FAULTY MULTIFUNCTION SWITCH. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189372May 1, 2007
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE CAR WAS BOUGHT NEW FROM DEALERSHIP, WITH OCCASIONAL GRINDING NOISES NOTED IN REVERSE AND HEADLIGHTS "SURGING" AT NIGHT WHILE DRIVING. DEALERSHIP UNABLE TO REPLICATE WITH THE EXCEPTION OF GRINDING. I WAS TOLD A LOOSE WIRE WAS CAUSING NOISE IN REVERSE. ON 09/26/05, AFTER NOTICING HARD STALLS WHILE ATTEMPTING TO START, THE FUEL PUMP WENT OUT $281.60 FOR NEW ONE. 12/09/05, TO DEALERSHIP FOR STARTING CONCERNS AND MAINTENANCE. 04/13/06-CAR WOULD NOT START TO LEAVE WORK. WARD'S CHEVROLET CAME TO MY WORK SITE. LEFT ME A RENTAL AND KEPT MY CAR UNTIL 04/20/06. I PAID $674.56 FOR A 2ND FUEL PUMP AND FUEL MODULE. 06/21/06- TO LOCAL GARAGE WITH SAME COMPLAINTS. $100 PAID FOR "SHORT" IN ELECTRICAL THAT CAUSED NO START AND TOWING. 08/04/06-COOPER BUICK IN MONROE,LA- $281.00 FOR ANOTHER FUEL PUMP AND RECALL ON 2003 IMPALA HEADGASKETS THAT I WAS UNAWARE OF. 11/22/06-NO START, TURN OVER-WENT OUTSIDE 3 HOURS LATER-STARTS WITH HARD START. 12/06/06-BRAKES WENT FROM QUIET TO GRINDING-SLOW HARD STARTS CONTINUE. WARD'S KEPT THE CAR FOR A MONTH-NEVER TOLD ME WHAT WAS WRONG WITH CAR EXCEPT BRAKES. DID NOT CHARGE. AT THIS TIME I HAD REQUESTED A GM INVESTI.-NO RESULTS-STATES"THE DEALERSHIP WAS UNABLE TO REPLICATE CONCERN". THE CAR CONTINUES TO HAVE SLOW, HARD STARTS WITH VERY NOTICEABLE GAS SMELLS. THE SMELL OF GAS HAS BEEN OCCURRING SINCE 04/20/06 REPAIRS. NOW SERVICE, ABS, SECURITY LIGHTS COME ON AND OFF INTERMITTENTLY WITH THE SMELL OF GAS AND SLOW, HARD STARTS. I HAVE BEEN CALLING WARD'S SINCE THE FIRST WEEK OF MARCH 2007 REQUESTING FACTORY REP. TO MEET AND DRIVE CAR AFTER THEIR HAVING A MONTH WITH NO IMPROVEMENTS IN CARS FUNCTIONING. I CALLED THIS A.M. TO BE INFORMED THAT NEW SERVICE DEPT. MANAGER WAS NOT AWARE OF PROBLEM. THIS IS THE 4TH TIME SINCE MARCH I HAVE REQUESTED THE FACTORY REP. WITH NO RESPONSE FROM WARD'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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