Chevrolet Impala Complaints (2001)

742 consumer complaints on file.

#10096191October 21, 2004
EQUIPMENT
WHILE RIDING DOWN THE HIGHWAY WITH THE WINDOWS IN THE UP POSITION, THE ENTIRE GLASS ON THE DRIVERS SIDE FELL INSIDE THE DOOR. TOOK CAR TO BE REPAIRED AND DISCORVERED THE REGULATOR HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095850October 15, 2004
SUSPENSION:FRONT, STEERING:RACK AND PINION
A POPPING CAN BE HEARD AND FELT IN THE STEERING WHEEL WHEN TURNING TO THE LEFT OR RIGHT, APPLYING AND RELEASING BRAKES, AND WHEN ACCELERATING AND DECELERATING THE ENGINE. CONDITION STARTED AT APPROXIMATELY 38,000 MILES, VEHICLE NOW HAS 51,500 MILES AND CONDITION HAS CONTINUED TO WORSEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093931October 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASE - MAY 2003 TRANSMISSION - MAY 2003 TRANSMISSION (ELECTRICAL WIRE) OCTOBER 2003 THE CAR CONTINUED TO RUN IRREGULAR. ON AN INTERMITTENT BASIS IT WOULD BE EXTREMELY HESITANT TAKING OFF FROM A STOP SIGN OR RED LIGHT. FEBRUARY 2004 - NOTHING WAS FOUND WRONG WITH THE CAR ALTHOUGH IT CONTINUED TO RUN IMPROPERLY. SEPTEMBER 2004 - CATALYTIC CONVERTER OCTOBER 2004 - UNDIAGNOSED DUE TO CHEVY'S REFUSAL TO DIAGNOSIS THE CAR FOR FREE AFTER JUST REPLACING THE CATALYTIC CONVERTER SIX (6) DAYS AGO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093545October 4, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
EXTERIOR HAZARD WARNING LIGHT FAIELD TO ILLUMINATE INTERMITTENTLY. DEALERSHIP WAS NOTIFIED WITH GM MANIFACTOR BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093171September 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 CHEV IMPALA --TRANSMISSION FAILURE AFTER 40,000 MILES DUE TO A PRESSURE PUMP BEING BAD. IS THIS THE CAUSE TO MANY REPORTED ROLL BACKS ? DID GM PUT INFERIOR PUMPS IN THEIR TRANSMISSIONS TO CUT COSTS AND AT THE CONSUMERS EXPENSE ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092808September 20, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
EXTERIOR HAZARD WARNING LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091044September 15, 2004
STEERING:LINKAGES
WANT TO ADD MY COMPLAINT TO THE LIST OF COMPLAINTS ABOUT NOISEY, POORLY LUBRICATED STEERING COUPLING SHAFT, ON MY 2001 CHEVROLET IMPALA. I HAVE READ THE GM BULLITTEN, BUT FEEL THIS IS GOING TO BE A POTENTIAL SAFEY CONCERN. MANY OWNERS WILL NOT PAY TO HAVE THIS REPAIR PERFORMED, AND AS THE STEERING SHAFT WEARS FROM THE LACK OF LUBE, IT IS VERY LIKELY THAT THE SHAFTS WILL BEGIN TO BIND, AS ALL OTHER ROTATING SHAFTS WITH LACK OF LUBRICATION, EVENTUALLY DO. THIS LUBRICATION IS NOT LISTED AS A RECOMMENDED MAINTENANCE. I, AS WELL AS MANY OTHERS, FEEL THIS CONCERN SHOULD BE CORRECTED AT NO CHARGE, EITHER THROUGH A RECALL, OR GOODWILL POLICY ADJUSTMENT. WHY WOULD GM WANT TO WAIT UNTILL THESE SHAFTS BIND, OR BREAK, BEFORE DOING SOMETHING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083515September 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 42 MPH THE VEHICLE (POLICE PACKAGE) CRASHED INTO A UTILITY POLE. AS A RESULT THE VEHICLE'S ENGINE CAUGHT FIRE. THE CONSUMER SUSTAINED MULTIPLE FRACTURES TO BOTH LEGS. *JB *SC
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10092506September 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAD A SLOW LEAKING HEAD GASKET ON THE FRONT STARBOARD SIDE OF THE ENGINE. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091580September 8, 2004
AIR BAGS
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 00V244000. THE AIR BAG WARNING LIGHT INADVERTENTLY ILLUMINATED. DEALERSHIP WOULD NOT REPAIR THE VEHICLE BECAUSE THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091506September 7, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
INTERMITTENTLY, THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088971September 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE--2001 CHEVY IMPALA WITH 45,000 MILES--BASICALLY NO ADVANCE NOTICE--STOPPED AT A TRAFFIC LIGHT, DEPRESSED ACCELERATOR AND TRANSMISSION TOOK AWHILE TO ENGAGE BEFORE MOVING FORWARD. HAPPENED AGAIN AT THE NEXT TWO (2) LIGHTS. GOT CAR HOME INTENDING TO TAKE TO DEALER IN MORNING. BACKED CAR OUT OF GARAGE--WENT 5 FT AND IT WOULD NOT MOVE FURTHER. PULLED FORWARD AND ABLE TO PUT IN REVERSE TO BACK OUT OF DRIVEWAY. MANAGED TO GET TO DEALER. GOING TO TEARDOWN TRANSMISSION TOMORROW. SHOULD NOT HAPPEN ON A VEHICLE WITH 45,000 MILES---90,000 MAYBE, 45,000 NO. THIS IS MY 3RD TRANSMISSION FAILURE WITH A GM PRODUCT SINCE 1980. LIKE THEIR STYLING BUT DON'T KNOW IF I CAN CONTINUE TO PURCHASE THEIR PRODUCTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089489August 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE FRONT ROTORS NEEDED TO BE RESURFACED, AND RESURFACE THEM. AT 21,222 MILES THE PROBLEM RECURRED, AND THE FRONT/REAR ROTORS WERE RESURFACED. AT 29,776 THE PROBLEM RECURRED , AND THE FRONT ROTORS WERE REPLACED, AND THE REAR ROTORS WERE RESURFACED. HOWEVER, THE PROBLEM RECURRED. *AK THE FRONT BRAKE PAD ON THE DRIVERS SIDE FELL FROM BACKING RENDERING THE FRONT BRAKE USELESS. GM STATED THAT FRONT BRAKE PADS WERE NOT COVERED AFTER 12000 MILES. THE CONSUMER STATED THAT HE WOULD LIKE GM TO COVER AT LEAST 50% OF COST. AFTER 4 INCIDENTS OF WARPED ROTORS THE PADS FELL APART. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089555August 20, 2004
STEERING:RACK AND PINION:RACK
POWER STEERING RACK HAD TO BE REPLACED ON VEHICLE.*MR THE CONSUMER FEELS THE VEHICLE RACK SHOULD NOT HAVE FAILED SINCE THE VEHICLE ONLY HAS 43000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086658August 11, 2004
STEERING:COLUMN
REFERENCE # 10086513 THE DEALER TODAY OFFERED TO REPLACE THE STEERING COLUMN AT NO COST TO ME. I GUESS I SHOULD HAVE GIVEN HIM MORE OF A CHANCE. I MUST HAVE MISUNDERSTOOD HIS INTENTIONS. I AM SATISFIED AND AM EXTREMELY HAPPY WITH THE DEALER'S ATTITUDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086513August 10, 2004
STEERING:COLUMN
I HAVE A 2001 CHEVROLET IMPALA LS SEDAN WITH ONLY 18K MILES ON IT. IT IS NOW EXPERIENCING A 'CLUNKING' IN THE STEERING. WHEN I CALLED THE DEALER YESTERDAY, HE SAID (1) IT IS A KNOWN PROBLEM, AND (2) SINCE I AM 6 MONTHS OUT OF WARRANTY, REPAIR WOULD BE AT MY COST! HE SAID THE PROBLEM WAS A MINOR ONE, SOME $200.00 TO FIX (WITH GREASE?) , NOT TO WORRY ABOUT ANY DANGER, ETC. SINCE I WANT THE PROBLEM FIXED, I MADE AN APPOINTMENT FOR SAME. SINCE YESTERDAY, I HAVE LEARNED THAT THIS PROBLEM INDEED IS VERY SERIOUS, BUT THAT GM IS IGNORING IT, AND HAS NOT ISSUED ANY RECALL(S) FOR THE PROBLEM. I FEEL VERY STRONGLY (1) THAT THIS IS A DANGEROUS SITUATION SINCE THERE ARE MANY CASES OF 'LOCKED' STEERING RESULTING IN CRASHES, (2) AND THAT GM SHOULD FIX THIS KNOWN PROBLEM UNDER AN 'IMPLIED WARRANTY' SCENARION. OTHERWISE, MY IMPALA MIGHT INDEED CRASH HURTING OR KIILLING US. I INTEND TO DEMAND THAT AN GM AREA REPRESENTATIVE CONTACT ME SOONEST TO TELL ME WHAT TO DO AND WHAT GM WILL DO FOR ME. I HAVE DOCUMENTED MY SITUATION AND AM GOING TO TURN IT OVER TO MY LAWYER FOR LEGAL ACTIONS IN CASE SOMETHINGS BAD DEVELOP FROM THIS DOCUMENTED DEFECT. I DON'T KNOW WHAT ELSE TO DO, SINCE MY DEALER IS TREATING THIS PROBLEM SO LIGHTLY. THANK YOU JOHN WILLIAMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081349August 5, 2004
STEERING:GEAR BOX:SHAFT SECTOR
WHILE DRIVING AT ANY SPEED AND TURNING EITHER TO THE RIGHT OR LEFT THE VEHICLE MADE A LOUD CLANKING NOISE, THE DEALER INSPECTED THE V SEVERAL TIMES THE STEERING SHAFT. HOWEVER, THE PROBLEM RECURRED. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086176August 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 CHEVY\ROLET IMPALA, 64,000 MILES, PURCHASED MAY 2001, NO PROBLEMS UNTIL 8/3/2004-- VEHICLE MADE GRINDING/METAL SOUND, QUIT MOVING ON BUSY 4-LANE ROAD IN RUSH HOUR TRAFFIC. TOWED TO DEALERSHIP. THEY SAID TRANSMISSION IS SHOT AND MUST BE REPLACED, IT IS OUT OF WARRANTY AND THEY QUOTED ME $3500 TO REPLACE IT. NOW IT IS AT A TRANSMISSION SHOP TO BE REBUILT. NO WORD YET ON HOW EXTENSIVE THE REPAIR WILL BE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081340July 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION BLEW FROM THE INSIDE OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071943July 15, 2004
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED OF THE PROBLEM. *LA *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala