Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10346950August 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE TRAVELING IN 2004 CHEVROLET IMPALA, SPEEDOMETER NEEDLE WILL FREEZE AND NOT MOVE OR MOVE TO VARIOUS SPEEDS WHILE THE CAR IS TRAVELING AT A STEADY SPEED. THIS FAILURE IS OCCURRING ALMOST DAILY, AND STARTED AS A ONCE IN ABOUT A MONTH EPISODE. VEHICLE WILL NEED $900 WORTH OF REPAIRS TO FIX SPEEDOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346122July 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER FAILED. THE MANUFACTURER ADVISED THAT THEY WERE AWARE OF THE FAILURE AND OFFERED TO COVER PARTIAL COSTS OF THE REPAIR. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER WITH A USED INSTRUMENT PANEL CLUSTER. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344831July 23, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA DOES NOT ACCURATELY TELL WHAT SPEED I AM TRAVELING. IT RANDOMLY STICKS AT A SPEED, SETS THE BASELINE AT A RANDOM SPEED AND READS IN THE 100 MPH RANGE WHEN I AM AT A STOP SIGN OR GOING THROUGH RESIDENTIAL NEIGHBORHOODS. I HAVE NOT FIXED THIS PROBLEM AS THE DEALERSHIP QUOTED A $400 REPAIR AND I CANNOT AFFORD A COSTLY FIX TO A PROBLEM THAT IS NOT MY FAULT. THIS OCCURS ALMOST DAILY AND AT RANDOM TIMES, SOMETIMES DURING SHORT TRIPS, OTHER TIMES DURING LONG TRIPS, BOTH IN THE MORNING AND NIGHT, DOES NOT MATTER HOW FAST I AM TRAVELING OR THE TEMPERATURE OUTSIDE. I LIVE IN NEW ENGLAND AND THIS HAS HAPPENED IN EVERY SEASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342682July 12, 2010
ELECTRICAL SYSTEM
I HAVE READ ON SEVERAL WEB SITES THAT THOUSANDS OF PEOPLE WERE HAVING TROUBLE WITH THE PASSLOCK SYSTEM ON THEIR GM VEHICLES AND I AM ONE OF THOSE THOUSANDS OF PEOPLE. I AM HAVING TROUBLE WITH USING MY OWN KEY TO START MY OWN CAR, BUT IT WILL NOT START FOR 10-15 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342344July 9, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
PASSLOCK SYSTEM DOES NOT ALLOW MY CAR TO START,I HAVE BEEN ONLINE AND SEEN HUNDREDS IF NOT A THOUSAND OR SO COMPLAINT'S WITH THE SAME PROBLEM.THIS CAR IS USELESS IF I CANNOT DEPEND ON IT TO START WHEN I NEED IT TO,ESPECIALLY IN A EMERGENCY SITUATION SINCE I LIVE IN A RURAL AREA OF UPSTATE NEW YORK THAT HAS NO CELL PHONE SERVICE IF GM KNOWS THERE ARE SO MANY COMPLAINT'S ABOUT A SPECIFIC SYSTEM THEY PLACE IN ONE OF THERE VEHICLES,AND ALL ARE IDENTICAL . THEN MAN -UP INSTITUTE A RECALL ON THE PASSLOCK SYSTEM AND RESTORE THE CONFIDENCE IN MANY OF THERE CUSTOMER'S. I HAVE A 2004 CHEVY IMPALA 3.4 LTR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341643July 6, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WOULD NOT TURN IN THE IGNITION. AN INDEPENDENT MECHANIC WAS NOTIFIED AND INFORMED THE CONTACT THIS WAS A KNOWN FAILURE WITH THIS VEHICLE. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 75,000. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340757June 30, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5MPH THE BRAKES WOULD START MAKING A GRINDING SOUND AND THE VEHICLE WOULD PULSATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY TURNED THE REAR ROTORS AND STATED THAT THEY COULD ONLY BE TURNED ONE TIME. THE FAILURE SEEMED TO BE RESOLVED BUT THE FAILURE RECURRED. THIS TIME THE DEALER STATED THAT THE BRAKES WERE "FROZEN" BECAUSE THE OWNER DIDN'T DRIVE THE VEHICLE OFTEN ENOUGH. THE FRONT ROTORS WERE TURNED AND THEN THE FAILURE HAPPENED AGAIN. THE DEALER STATED, THIS TIME, THAT THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED. THE ROTORS, CALIPERS AND PADS WERE REPLACED IN THE FRONT AND REAR. THE FAILURE HAS RETURNED. THE CONTACT HAS CONTACTED GENERAL MOTORS. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. THE CURRENT MILEAGE IS APPROXIMATELY 42,000. UPDATED 10/27/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339544June 22, 2010
ELECTRICAL SYSTEM
THE SECURITY LIGHT STARTED COMING ON, AND EVENTUALLY THE CAR BEGAN NOT STARTING. IT STARTED HAPPENING EVERY ONCE IN A WHILE, AND NOW HAPPENS A FEW TIMES A WEEK. THE LIGHTS, RADIO, AND ACCESSORIES WORK, BUT THE CAR WILL NOT START. I HAVE TO WAIT 10 MINUTES TO TRY AGAIN. THIS BEGAN ABOUT A MONTH AFTER MY WARRANTY EXPIRED. I TOOK IT TO A SHOP, WHERE THEY "LOCATED HIGH RESISTANCE IN IGN CYLINDER CONNECTOR TO BODY CONTROL MODULE REMOVED AND CLEANED CONNECTORS AND REPROGRAMMED AS NEEDED". NEXT DAY, SECURITY LIGHT WENT ON, MORNING AFTER THAT, CAR WOULD NOT START! WAS TOLD AT THE SHOP "IF SECURITY LIGHT COMES BACK ON, WILL NEED TO REPLACE TUMBLER AND NEW KEY AND REPROGRAM $690+ TAX". I HAVE A 2-YEAR OLD DAUGHTER THAT I CARE FOR ALL DAY, AND I WORK NIGHTS- LEAVING WORK AT 1:30 A.M. I CANNOT HAVE THIS HAPPENING. THIS SEEMS TO BE A WIDESPREAD PROBLEM AMONG GM CARS FROM 2000-2009, AND I CANNOT FIND A TRUE REMEDY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336515June 15, 2010
ELECTRICAL SYSTEM
APPROX. 2007 - SPEEDOMETER BEGAN FLUCTUATING INTERMITTENTLY EVERY FEW WEEKS. IT CORRECTED FOR A FEW WEEKS, THEN THE PROBLEM WOULD RETURN. THE FREQUENCY OF THE PROBLEM BECAME WORSE IN 2008. IN 2009 IT WOULD FLUCTUATE WILDLY, THEN "PEG" TO THE MAXIMUM FOR EXTENDED PERIODS(SEVERAL WEEKS). FINALLY, IT "PEGGED" TO THE MAXIMUM AND HAS NOT RETURNED. INQUIRIES RESULT IN ESTIMATES EXCEEDING $500.00 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335863June 11, 2010
ELECTRICAL SYSTEM
04 IMPALA LS SPEEDOMETER STOPPED WORKING AROUND 30000 MILES ALL GAUGES FAIL TO WORK NEVER KNOW HOW FAST I AM GOING COULD BE A POTENTIALLY DANGEROUS SITUATION. SPEEDOMETER GETS STUCK AT VARIOUS PLACES DOES NOT MOVE WHILE DRIVING. AS WELL AS THE TEMP GAUGE HAVE NOT GOTTEN IT FIXED AS OF YET. WHY IS THERE NOT A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335348June 8, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2004 CHEVY IMPALA. I GO OUT TO START THE CAR AND IT WILL NOT START. I WAIT 15-20 MINUTES AND IT STARTS. THE TRANSMISSION ALSO SHIFTS HARD. THE SPEEDOMETER SAYS I AM GOING 10 WHEN I AM GOING FASTER THAN THAT OR IT MAY SAY 100 WHEN IT IS PARKED. PLEASE, RECALL THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334782June 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 IMPALA, SPEEDOMETER STOPS WORKING WHILE DRIVING. MILEAGE CONTINUES TO WORK AND ALL OTHER INSTRUMENTS CONTINUE BUT SPEEDOMETER FALLS BELOW 0 WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334179June 1, 2010
ELECTRICAL SYSTEM
1. CAR WILL NOT START 2. UNPREDICTABLE, CAR WILL NOT START UN LESS YOU LEAVE THE KEY IN THE ON POSITION FOR 10 MIS. 3. DON'T KNOW HOW TO FIX. 100'S OF COMPLAINTS ONLINE ABOUT THE PASSLOCK SYSTEM CAUSING THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333925May 31, 2010
ELECTRICAL SYSTEM
2004 CHEVORLET IMPALA TEMP GAUGE CEASED TO WORK AND STUCK IN IT'S HIGHEST POSITION. TACH GAUGE QUIT ALSO. REPLACED INSTRUMENT CLUSTER WITH REBUILT UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333944May 31, 2010
ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER HAS STOPPED WORKING. THE TEMPERATURE GAUGE DOES NOT WORK AT ALL AND THE FUEL GAUGE WORKS SOME TIME. THIS CAR IS IN OTHERWISE EXCELLENT CONDITION. KNOWING YOUR SPEED IS CERTAINLY A SAFETY ISSUE. THE DEALER SAYS GETTING IT FIXED IS NOT A PROBLEM JUST GIVE THEM HUNDREDS OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330844May 17, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVROLET IMPALA LS WITH AN AUTOMATIC TRANSMISSION 3.2 V6. THE SPEEDOMETER WILL STAY ON 70MPH AT REST OR MORE THEN GO OVER A 120MPH WHEN TRAVELING. ONCE IN AWHILE IT MAY RESUME BACK TO NORMAL. IT IS A HUGE PROBLEM IN NOT LETTING YOU KNOW EXACTLY WHAT RATE OF SPEED YOU ARE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328778May 4, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
NOW AT 117,000 KMS. OR PAST MY FIVE YEAR WARRANTY. SINCE 88,000KMS. HAVE COMPLAINED SEVERAL TIMES ABOUT TEMP GAUGE VERY OUT OF WHACK ON HIGHWAY TRIPS, LEAD ME TO BELIEVE SEVERELY OVERHEATED, BUT NO MESSAGE FROM CAR, JUST GAUGE GOING ALMOST 90 DEGREES PAST "DANGER POINT " OF GAUGE. IN LAST TWO YEARS TEMP GAUGE REPLACED THREE TIMES. OBVIOUSLY NOT THE PROBLEM. RETURNS TO NORMAL FUNCTION IN CITY OR SHORT HAUL DRIVING. STOP FREQUENTLY, AND UNDER HOOD CHECK SHOWS NO SIGNS OF OVERHEATING. CONCLUSION- ELECTRICAL, SENSOR, PROBLEM AND DEALER KEEPS COMING UP WITH COSTLY NEW EQUIPMENT FIXES WHICH DO NOT WORK. NOW THEY WANT TO BLAME A WATER PUMP LEAK AND GASKETS, ALTHOUGH RESERVOIR CAREFULLY WATCHED BY ME. NO LEAKS THERE. HAVE NEVER HAD TO ADD FLUID, ALTHOUGH I KEEP IT ALWAYS IN CAR-THAT IS THE DEXCOOL-WATER MIX. NEVER DOWN LOWER THAN RECOMMENDED, AND THE DEALER WANTS TO GIVE ME A NEW WATER PUMP AND TAKE 1000-1200 OUT OF MY POCKET. THEY HAVE NEVER MENTIONED THE TEMP SENSOR, OR ANY OTHER FIX. TRAVEL ON MOUNTAIN HIGHWAYS 3 TIMES PER YEAR, GAUGE NOW GONE WAY OVER THE TOP 6-8 TIMES. ALWAYS STOP. NO SIGN EVER OF HOSE, RADIATOR, WATER, LOWERED RESERVOIR, OR COMPUTER MESSAGES AS PER MANUAL. HAVE READ OF NUMEROUS SIMILAR PROBLEMS OF THIS MAKE AND MODEL, THE 04 CHEVY IMPALA LS, ALWAYS GAUGES. IN MY CASE I WILL NOT APPROVE ANOTHER TEMP GAUGE "FIX" AND NOW SPEEDOMETER IS ACTING UP AS WELL, JUST LIKE OTHER DRIVERS REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328217April 30, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHENEVER THE BRAKES WERE APPLIED THEY MADE A LOUD NOISE AND THE VEHICLE WAS SHAKING. HE PREVIOUSLY HAD THE ENTIRE BRAKING SYSTEM REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ROTORS WERE DELAMINATING AND THE CALIPERS WERE STUCK. HE WAS ALSO INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPLACED AND THE FAILURE OCCURRED BECAUSE THE VEHICLE WAS NOT DRIVEN OFTEN ENOUGH. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328022April 29, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA WILL NOT START. RADIO AND WINDOWS WILL FUNCTION,BUT CAR WILL NOT START....THIS WILL LAST ABOUT 10 TO 15 MINUTES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THIS OCCURS ABOUT EVERY 2 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328054April 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE ON 2004 IMPALA LS 6CYL 3800 TACH QUIT WORKING, TEMP GAUGE QUIT WORKING, FUEL GAUGE QUIT WORKING OR WORKING SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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