Chevrolet Impala Complaints (2001)
742 consumer complaints on file.
- #10110110February 8, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM
(1) COOLING SYSTEM FAILURE, TEMP GAUGE NOT WORKING, CHECK ENGINE LIGHT, COOLING FANS RUNNING CONTINUOUSLY (2) IMPROPER ENGINE OPERATION, ROADSIDE STOPPAGE (3) RESET CONNECTION ON COOLANT SENSOR , SYSTEM RETURNED TO NORMAL OPERATION. I'M NOT SURE THERE WAS ANY CORRELATION WITH THE SENSOR CONNECTION. THE COMPUTER RESET ITSELF AFTER A FEW MINUTES AND ALL CONDITIONS RETURNED TO NORMAL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10107660January 21, 2005ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE INTAKE MANIFOLD/GASKET ON THIS VEHICLE HAS TO BE REPLACED. CAR WAS OVERHEATING WHEN IDLE. NO HEAT WAS BEING GENERATED. COST TO REPAIR HAS BEEN QUOTED AS $580. THIS IS A KNOWN PROBLEM ON THESE VEHICLES, GM NEEDS TO ISSUE A RECALL AS ANY KNOWLEDGEABLE MECHANIC IS AWARE OF THIS VERY COMMON PROBLEM, DUE TO POOR-QUALITY INTAKE MANIFOLD/GASKETS BEING USED ON THESE VEHICLES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10107585January 19, 2005ENGINE AND ENGINE COOLING
I HAVE TWO GM CARS BOTH 2001 MY GRAND AM I JUST CHANGED THE MANIFOLD GASKETS AND THE HEAD GASKETS, NOW MY IMPALA ALSO NEEDS THE SAME GASKETS CHANGED MAYBE THERE IS A REASON FOR THIS DEFECT. I DO NOT THINK THAT IT POSSIBLE TO CHANGE THESE GASKETS AFTER FOUR YEARS. MY GRAND AM WAS COVERED MY IMPALA IS NOT. WHAT HAPPENS IN THE NEXT FOUR YEARS? PLEASE RESPOND. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106594January 18, 2005STEERING:GEAR BOX:SHAFT SECTOR
I'M GETTING A "POP" AND "KLUNK" IN THE FRONT END. I WAS TOLD BY AN INDEPENDENT SERVICE PERSON THAT THE RACK AND PINION WAS GOING BAD. I HAVE TALKED TO MY LOCAL GM DEALER, AND THEY HAVE TOLD ME THAT THEY DON'T HAVE A RECALL OR SERVICE BULLETIN ON IT. MY CAR HAS ONLY 45K ON IT, HARD TO BELIEVE THAT SOMETHING IMPORTANT AS STEERING IS GOING BAD IN LESS THAN 50,000 MILES. I DON'T FEEL LIKE I HAVE TO REPLACE IT AT MY EXPENSE, WHEN IT SEEMS TO BE A FACTORY DEFECT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106510January 17, 2005SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT WARMER IN MY 2001 CHEVY IMPALA OVERHEATED CAUSING 3 LARGE(QUARTER SIZED) BLISTERING BURNS ON MY BACKSIDE. I TURNED IT OFF UPON FEELING THE BURNING, AND LATER IT DID NOT TURN ON AT ALL. MY CHEVY DEALER FIXED THE SEAT WARMERS AND THE REPAIR WAS COVERED UNDER WARRANTY. 18 DAYS LATER THE BLISTERS ARE STILL HEALING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10106105January 11, 2005ELECTRICAL SYSTEM
I WOULD LIKE TO REPORT A POSSIBLE DEFECT WITH GM/CHEVROLET'S ELECTRICAL SYSTEM OR BODY CONTROL MODULE, WHICH DISABLES MY CAR'S DIRECTIONAL SIGNALS (E.G., BLINKERS). I HAVE HAD THIS PROBLEM FOR SEVERAL MONTHS AND TOOK IT TO THE DEALER, WHO TOLD ME IT WAS AN ELECTRICAL PROBLEM WITH THE BODY CONTROL MODULE (BCM), WHICH NEEDED TO BE REPLACED. THEY REPLACED THE BCM WITH A NEW ONE, BUT THE DIRECTIONAL SIGNALS STILL DO NOT WORK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105962January 8, 2005STEERING:GEAR BOX:SHAFT SECTOR
1) THERE'S A KNOWN PROBLEM WITH THE INTERMEDIATE STEERING SHAFT ON MOST W,J, AND G PLATFORM GENERAL MOTORS VEHICLES. IN AS LITTLE AS 15-20K MILES, THE STEERING WILL GET SLOPPY AND WILL "KLUNK" ON LOW SPEED STEERING MANEUVERS, AND WILL ALSO "KLUNK" ON ACCELERATION AND BRAKING. ) IN SOME CASES, THE STEERING SHAFT WILL BIND UP OR BREAK, RESULTING IN STEERING FAILURE. THERE ARE DOCUMENTED CASES OF THIS HAPPENING IN POLICE EQUIPPED IMPALA VEHICLES. 3) IN MY CASE, THE DEALERSHIP "LUBED" THE STEERING SHAFT. RATHER THAN REPLACE THE FAULTY PART, GM ADVICES TO INJECT A SYRINGE OF GREASE INTO THE YOKE OF THE SHAFT, AND PLACE THE PART BACK INTO THE VEHICLE. 10-15K MILES LATER, THE PROBLEM RETURNS. I'VE TWICE HAD MY STEERING SHAFT LUBED FOR THIS PROBLEM. GM HAS JUST RECENTLY DEVELOPED A REDESIGNED PART, BUT AVAILABILITY IS SEVERELY LIMITED, AND THE COST OF REPLACEMENT IS PLACED ON THE VEHICLE OWNER IF OUTSIDE THE WARRANTY PERIOD (3YEAR/36000 MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105808January 5, 2005EXTERIOR LIGHTING:TURN SIGNAL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
HAVE A CHEVROLET IMPALA WITH A INTAKE GASKET LEAK. IT IS SO BAD IT MAKES MY YOUNG CHILDREN PHYSICALLY SICK. THE TURN SIGNALS HAVE DECIDED TO ONLY WORK ONCE IN A WHILE AND THE LOCKS ON THE DOORS (OURS IS A 4 DOOR) ARE STICKING - TRAPPING US INSIDE OR KEEPING US LOCKED OUT. OUR TRUNK WONT OPEN AT ALL! *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101520January 5, 2005STEERING
THE CONSUMER WAS HAVING A PROBLEM WITH THE STEERING. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE MANUFACTURER WAS AWARE OF THE STEERING PROBLEM BUT WAS NOT DOING ANYTHING ABOUT IT. PROVIDE FURTHER DETAILS. *JB THE STEERING SHAFT WAS TAKEN OUT AN GREASED. TIE RODS WENT BAD ON THE RIGHT SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101649January 5, 2005STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
A CLANKING/GROWLING NOISE WAS HEATD WHILE DRIVING AND MAKING TURNS. VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT THE STEERING SHAFT NEEDED TO BE REPLACED. CONSUMER HAD A CONCERN THAT THE VEHICLE HAD LESS THEN 41,000 MILES OF WEAR. *NM THE BATTERY WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106765January 4, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER SMELLED ANTIFREEZE FOR SOME TIME. THEN, WHILE HAVING AN OIL CHANGE, IT WAS DISCOVERED THERE WAS A LEAK IN THE INTAKE MANIFOLD SEAL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10099061December 21, 2004ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT SHE KEPT SEEING PUDDLES OF ANTI-FREEZE UNDER HER VEHICLE. SHE SAID SHE TOOK HER VEHICLE TO THE MECHANIC AND AFTER AN EXAMINATION OF THE AUTOMOBILE, SHE WAS TOLD THAT HER VEHICLE WAS LEAKING COOLANT AROUND THE MANIFOLD. SHE STATES THIS VEHICLE IS MUCH TOO NEW FOR THIS TYPE OF PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10102359December 8, 2004STEERING:LINKAGES:ROD:RELAY:CONNECTING
CLUNKING FROM FRONT STEERING AND THROUGH STEERING WHEEL. GM HAS SERVICE BULLETIN ID#1539408 (#04-02-35-004B (JUL 27,2004)) THAT DESCRIBES FAILURE. GM HAS REFUSED REPLACEMENT OR REPAIR UNDER WARRANTY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10099419December 3, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WOULD INTERMITTENTLY NOT START. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER STATED THAT WHEN THE SECURITY LIGHT COMES ON THE VEHICLE WILL NOT START. THE VEHICLE HAS TO SIT FOR 15 MINUTES BEFORE IT WILL START. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094290November 23, 2004SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT ANY SPEED THE CONSUMER COULD HEAR NOISE COMING FROM THE FRONT WHEEL. FRONT PASSENGER SIDE WHEEL BEARING FAILED. THE REAR DRIVER'S SIDE WHEEL BEARING ALSO FAILED AT 38,600. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10100018November 16, 2004STEERING:GEAR BOX:SHAFT SECTOR
CAR WAS PURCHASED USED IN 2002 WITH 33000 ON IT. ONE MONTH LATER, A POPPING/CLICKING SOUND BEGAN IN THE STEERING WHEEL COLUMN, AND THE STEERING WHEEL DID NOT MOVE SMOOTHLY WHEN IN TURNING MOTIONS. TAKEN TO DEALERSHIP, TOLD THE INTERMEDIATE STEERING SHAFT NEEDED LUBRICATION. REPLACEMENT NOT RECOMMENDED. WARRANTY COVERED. TWO YEARS LATER, PROBLEM CAME BACK, ALBEIT FAR MORE SEVERE THIS TIME. IMMEDIATELY TOOK TO DEALERSHIP AND WAS TOLD THE INTERMEDIATE STEERING SHAFT WAS COMING APART AND NEEDED IMMEDIATE REPLACEMENT. WARRANTY HAD EXPIRED AND CHEVROLET WOULD NOT COVER. WENT AHEAD WITH REPAIR ANYWAY BECAUSE WAS EXTREMELY SCARED BY THE PROBLEM! HAVE SUBMITTED FORMAL COMPLAINT TO CHEVROLET OF THIS PROBLEM AND FOUND MANY OTHER COMPLAINTS OF THE SAME PROBLEM. AM HOPING CHEVROLET WILL CORRECT THIS DESIGN FLAW.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10098884November 15, 2004AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ON MY 2001 CHEVROLET IMPALA, AN AIR BAG LIGHT WAS ON. THE GM DEALERSHIP IN NEW RICHMOND WI, REPLACED AN AIRBAG MODULE IN OCTOBER. A FEW WEEKS LATER I NOTICED ONLINE THAT THERE WAS A RECALL FOR MY CAR, THAT BEING THE AIRBAG MODULE THAT WAS CHANGED. SO I BROUGHT IN THE RECALL INFORMATION TO THE GM DEALERSHIP AND THEY SAID MY VIN DOESN'T SHOW UP AS BEING PART OF THE RECALL, SO THEY COULDN'T HELP. BUT THEY SAID I COULD CALL UP GM. SO I CALLED THE CHEVROLET CUSTOMER ASSISTANCE CENTER AT 1-800-222-1020. THEY ALSO SAID THAT MY CAR WASN'T PART OF THE RECALL. *AK WITH HAVING THE RIGHT YEAR, MAKE, MODEL, AND REPLACING THE EXACT PART THAT WAS RECALLED, I BELIEVE MY CAR SHOULD HAVE BEEN APART OF THE RECALL. CAN YOU HELP? JOEL HETZEL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10097333November 15, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
COMPLAINT RECEIVED VIA E-MAIL."I WOULD LIKE TO REPORT WHAT I CONSIDER TO BE A DEFECTIVE AND POTENTIAL FIRE HAZARD ON MY TRUCK. THE CATALYTIC CONVERTER FAILED AND THE EGR VALVE RETURNED HOT GASES INTO THE INTAKE MANIFOLD. THE HOT GASES BURNED A HOLE IN THE PLASTIC INTAKE MANIFOLD AND MELTED THE WIRING HARNESS. THIS COULD OF CAUSED A FIRE IN THE ENGINE COMPARTMENT. THE ENGINE STOPPED WORKING PROPERLY AND THE VEHICLE HAD TO BE TOWED TO THE GARAGE. MY LOCAL GARAGE REPLACED THE INTAKE MANIFOLD. THE ENGINE WAS STILL NOT RUNNING PROPERLY. I HAD MY LOCAL GARAGE TAKE THE CAR TO OUR CHEVROLET GARAGE. THEY FOUND THE PROBLEM WITH THE CONVERTER AND REPLACED IT UNDER FEDERAL WARRANTY. I REPORTED THIS TO GM. BOTH GARAGE AGREED THAT THIS WAS CAUSED DUE TO THE FAILURE OF THE MANIFOLD. I BELIEVE THE PLASTIC MANIFOLD SHOULD BE RECALLED AS A SAFETY FACTOR." *JB *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10101195November 5, 2004ENGINE AND ENGINE COOLING
MANIFOLD AND PUMP GASKET LEAKED. *NM THE LOW COOLANT LIGHT CAME ON. *TC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10098971October 28, 2004AIR BAGS
WHEN PARKING AIR BAG WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0