Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10360290October 13, 2010
ELECTRICAL SYSTEM
MY CAR WON'T START. THE "SECURITY" LIGHT SOMETIMES FLASHES OR REMAINS STEADY, IN EITHER EVENT, MY CAR WON'T START. IT HAPPENS AT LEAST 2 TIMES A DAY. THE MOST RECENT TIME WAS MOMENTS AGO WHEN I TRIED TO START THE CAR. NOW, I CAN'T CONTINUE WITH MY WORK DAY BECAUSE IT WON'T START. I HAVE HAD TO MISS WORK AS WELL AS OTHER IMPORTANT APPOINTMENTS BECAUSE OF THIS. I HAVE BEEN RESEARCHING THIS PROBLEM TO SEE IF OTHER CHEVY OWNERS HAVE HAD OR ARE CURRENTLY EXPERIENCING THE SAME PROBLEM, AND THERE ARE MANY MANY OTHERS WHO SHARED THERE EXPERIENCES ON TOPIX.COM AND CARCOMPLAINTS.COM. I THINK THIS IS ABSOLUTELY RIDICULOUS. WHAT IF IT WAS A LIFE OR DEATH SITUATION???? IN ADDITION, WINTER IS FAST APPROACHING, AND ARE WE SUPPOSED TO BE STRANDED OUTSIDE IN BELOW ZERO TEMPERATURES??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360359October 13, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER OF MY 2004 CHEVY IMPALA GOES OUT. WHILE DRIVING DOWN THE ROAD IT WILL START CLIMBING EVEN THOUGH MY SPEED HAS NOT CHANGED. I MAY BE GOING 40 MPH BUT THE SPEEDOMETER READS 120 MPH! THE GAS GAUGE WILL ALSO READ WRONG AND MY TEMP GAUGE JUST PLAIN DOESN'T WORK. THIS HAS BEEN GOING ON FOR OVER 2 YEARS NOW. GM SAYS IT'S NOT A RECALL ISSUE. IT CAN BE CORRECTED FOR AWHILE IF WE DISCONNECT AND RECONNECT THE BATTERY, BUT THE FIX IS SHORT LIVED. WE HAVE NOT YET HAD IT REPAIRED, THE COST IS OVER $400. WE PLAN ON HAVING IT FIXED SOON. I CONSTANTLY FEEL UNSAFE DRIVING THIS CAR WHEN THE SPEEDOMETER MALFUNCTIONS. I FEEL GM SHOULD BE RESPONSIBLE FOR THE COST OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360024October 11, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE PASS LOCK SYSTEM WILL NOT ALLOW MY WIFE'S CAR TO CRANK AT TIMES. YOU HAVE TO LEAVE THE KEY IN THE IGNITION FOR 10 MINS BEFORE THE CAR WILL START. THIS HAS HAPPEN WHEN MY WIFE AND MY TWIN GIRLS WERE IN A BAD PLACE AND HAD TO LOCK THE DOORS AND JUST SIT IN 90 DEG WEATHER CHEVY DEALER HAS NO ANSWERS. THIS IS A SAFETY PROBLEM WHAT HAS TO HAPPEN BEFORE THEY ARE MADE TO FIX IT SOMEONE HAS TO BE KILLED OR RAPED BECAUSE THE CAR WON'T CRANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359150October 4, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOW BEAMS ARE NO LONGER OPERABLE ON THE CAR. SEEMS TO BE A RUNNING THEME WITH THE CHEVY IMPALA CARS. 2004 CHEVY IMPALA I HAVE ALREADY SPENT MORE IN REPAIRS THAN TO PURCHASE THE VEHICLE. TRANSMISSION, FRONT DRIVE LINE AND NOW MY PASSLOCK LOCKS ME OUT OF THE CAR- CAR WON'T TURN ON FOR SOMETIMES 3 DAYS. LIGHTS QUIT WORKING ABOUT ONE MONTH AGO I LIVE IN HAWAII AND CAN'T GET MY CAR TO PASS SAFETY INSPECTION TO GET MY STICKER SO I NOW HAVE A CAR WITH 60,000 MILES THAT CAN'T BE DRIVEN ON THE ROAD, CAN'T BE SOLD. IMPALA'S ARE MONEY SUCKING DANGEROUS LEMON VEHICLES. I CAN'T AFFORD TO FIX IT CAN'T SELL IT SO NOW WHAT THE HELL AM I SUPPOSED TO DO WITH THIS CAR???????????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357800September 27, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 30-40 MPH WHEN THE INSTRUMENTAL PANEL FAILED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357642September 25, 2010
ELECTRICAL SYSTEM
SPEEDOMETER AND NOW THE TEMP GAUGE FAULTY.. KNOWN PROBLEM WITH THIS 2004 CHEVY IMPALA... GM FIXED SAME ISSUE IN THEIR TRUCKS, BUT REFUSES TO FIX IN THIS AND OTHER MODEL CARS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357183September 23, 2010
EXTERIOR LIGHTING
2004 CHEVROLET IMPALA 3.4L V6, 70,000 MILES. RIGHT TURN SIGNAL INTERMITTENT FAILURE STARTED OCCURRING AT AROUND 65,000 MILES - INTERIOR DASH TURN SIGNAL INDICATOR BLINKS RAPIDLY BUT THE ACTUAL TURN SIGNAL DOES NOT FLASH AT ALL. I CHECKED ALL LAMPS AND FUSES THEN REPLACED THE HAZARD SWITCH AS SUGGESTED BY SOME CAR FORUMS BUT THE PROBLEM REMAINS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355208September 13, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FIRST THE FUEL GAUGE STOPPED WORKING AND WAS LIKE THAT FOR A COUPLE WEEKS, NOW IT IS WORKING AGAIN, THEN SPEEDOMETER WENT CRAZY, TRAVELING AT APPROXIMATELY 55 TO 60 MPH, SPEEDOMETER IS READING 15 TO 20 MPH THEN DROPS TO 0 IT HAS DONE THIS BEFORE, SO I WENT ONLINE TO SEE IF ANYONE ELSE WAS HAVING THE SAME PROBLEM AND IF THERE WAS A RECALL. I FOUND NUMEROUS COMPLAINTS FROM OTHER OWNERS. I WAS WONDERING WHY THERE IS NO RECALL OUT THERE SINCE THERE ARE SO MANY COMPLAINTS THIS COULD REALLY BE A SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354780September 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES:TREAD/BELT
THE TRANSMISSION IN MY 2004 IMPALA HAS SLIP SO BAD THAT I WAS ALMOST HIT FROM BEHIND. IT KICKED SO HARD IN RAINING WEATHER THE CAR SWERVE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353415September 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER GETS STUCK OR WILL NOT WORK AT ALL. WILL NOT SHOW ACCURATE SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352588August 29, 2010
ELECTRICAL SYSTEM
I WAS DRIVING MY 2004 IMPALA AT NIGHT AND LIGHTS WENT OUT. ONE SIDE HAD BLINKED BEFORE BUT CAME RIGHT BACK ON. LAST NIGHT I HAD TO ABANDON MY CAR. WHEN I PICKED IT UP THIS MORNING THE LIGHTS TURN ON AGAIN. TOTALLY UNSAFE AND UNRELIABLE. I CHECKED ONLINE FOR A POSSIBLE CAUSE AND FOUND THAT THIS IS AN EXTREME PROBLEM WITH IMPALAS, CHEVY SHOULD FIX THIS BEFORE SOMEONE GETS KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352175August 26, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA THE MANUFACTURER INSTALLED PASSLOCK SYSTEM CONTINUOUSLY LOCKS THE CAR FROM BEING CRANKED. EVERYTHING WILL OPERATE PROPERLY EXCEPT BEING ABLE TO CRANK THE VEHICLE. THIS HAPPENS ABOUT EVERY 20 TIMES YOU CRANK THE VEHICLE. YOU HAVE TO WAIT AT LEAST 10 MINUTES BEFORE THE VEHICLE WILL CRANK. IF YOU TAKE THE KEY OUT OF THE IGNITION DURING THAT TIME IT IS LIKELY THAT THE SYSTEM WILL NOT RESET ITSELF, THUS STARTING THE PROCESS OVER AGAIN. I CONTACTED 2 GM DEALERSHIPS WHO SAID THEY COULD NOT FIX IT. HAD ANOTHER MECHANIC LOOK INTO IT AND HE TRIED REPLACING THE IGNITION BUT THAT DIDN'T WORK EITHER. THAT COST NEARLY $800.00. NOW I SIT IN THE BLAZING SUN OR FREEZING COLD OR RAIN AND WAIT FOR THE CAR TO FINALLY START. GM NEEDS TO FIX THIS FOR ALL OWNERS AT NO CHARGE. SADLY FOR THEM, IT IS NOT JUST IMPALAS THAT ARE HAVING THIS TROUBLE; IT IS ACROSS THE ENTIRE PRODUCT LINE OF GM MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351865August 25, 2010
ELECTRICAL SYSTEM
IGNITION SPORADICALLY FAILS TO START VEHICLE. ALL ELECTRICAL SYSTEMS WILL TURN ON, BUT IGNITION WILL NOT TURN OVER STARTER. LEFT WITH A COMPLETELY UNRELIABLE CAR THAT HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS; ONLY TO GO BACK TO THE CAR AN HOUR LATER AND HAVE IT START! TOLD THIS IS AN ELECTRICAL PROBLEM THAT GM HAS HAD ON MULTIPLE MAKES OF CARS THROUGHOUT THE PAST. IT IS WIDELY KNOWN TO BE A PROBLEM, YET NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351872August 25, 2010
ELECTRICAL SYSTEM
DRIVING ON HIGHWAY BACK FROM CALIFORNIA THRU NEVADA SPEEDOMETER ALL OF A SUDDEN STOPPED WORKING AND SLOWLY DROPPED TO 0 AS DONE IT AT LIST 5 MORE TIME BUT ONLY WHEN DRIVING ON HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351072August 21, 2010
STEERING
2004 IMPALA, CLUNKING NOISE IN STEERING. SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL. IT HAS PROGRESSIVELY GOTTEN WORSE. NOW I HAVE SLIGHTLY LOOSE STEERING WITH NOTICEABLE PLAY IN THE STEERING. THANKS FOR STANDING BEHIND KNOWN MANUFACTURING PROBLEMS GM! WILL BE MY LAST GM AUTOMOBILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350737August 20, 2010
ELECTRICAL SYSTEM
FOR OVER A YEAR, I HAVE HAD PROBLEMS WITH THE ELECTRONIC SYSTEM FOR MY 2004 CHEVY IMPALA. FOR SEVERAL MONTHS, THE SECURITY LIGHT IN MY DRIVER?S PANEL INTERMITTENTLY DISPLAYED WHEN I PLACED THE KEY IN THE IGNITION AND MY CAR FAILED TO START. THE CAR WOULD EVENTUALLY START AFTER 15 ? 30 MINUTES. AT FIRST, THIS OCCURRED SPORADICALLY BUT THEN BECAME A MORE COMMON OCCURRENCE. WHEN I TOOK MY IMPALA TO A LOCAL AUTO-REPAIR SHOP, THEY WERE UNABLE TO DIAGNOSIS THE EXACT PROBLEM. THEIR EQUIPMENT REPORTED A NUMBER OF ELECTRONIC ERRORS BUT THEY WERE NOT ABLE TO PINPOINT THE PRECISE CAUSE OF THE CAR?S ISSUES. INSTEAD, THEY OFFERED TO RESET THE ELECTRONIC CODES AND ADVISED ME TO BRING MY CAR BACK AT THE FIRST SIGN OF ANY ELECTRONIC ISSUES. MY IMPALA OPERATED FOR THE NEXT FEW MONTHS WITHOUT ISSUE. HOWEVER, A NEW ELECTRONIC ISSUE EMERGED WITH MY VEHICLE. I NOTICED MY CAR BEGAN TO ACCELERATE AUTOMATICALLY. FOR EXAMPLE, IF I WAS AT A COMPLETE STOP, THE CAR BEGAN TO ACCELERATE AT A MODERATE AMOUNT OF SPEED AS SOON AS I RELEASED THE BRAKE. LIKE THE PREVIOUS ISSUE, THIS PROBLEM FIRST OCCURRED INTERMITTENTLY AND SOON PROGRESSED TO A REGULAR OCCURRENCE. WHEN I TOOK THE IMPALA BACK TO THE AUTO-REPAIR SHOP, THE MECHANICS STATED THE AUTOMATIC ACCELERATION WAS DUE TO A FAULTY IGNITION SENSOR. AFTER I HAD THE FAULTY IGNITION SENSOR REPLACED, THE IMPALA ONCE AGAIN RAN WITHOUT ISSUE FOR A FEW MONTHS. HOWEVER, THE SOLUTION PROVED TEMPORARY AS THE PREVIOUS AUTOMATIC ACCELERATION ISSUE RETURNED. I ONCE AGAIN TOOK MY CAR TO THE AUTO-REPAIR SHOP AND ONCE AGAIN, THE MECHANICS BLAMED A FAULTY IGNITION SENSOR. AT THIS POINT, I HAD THE MECHANICS REPLACE THE IGNITION SENSOR. SINCE THAT POINT, MY CAR HAS OPERATED WITHOUT ISSUE UNTIL TODAY. THE SECURITY LIGHT IN MY DRIVERS PANEL NOW CONTINUALLY DISPLAYS WHENEVER I DRIVE. I FEEL AS IF I AM AT THE END OF MY ROPE. I HAVE SPENT A CONSIDERABLE AMOUNT OF MONEY TO RESOLVE THIS ISSUE TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350012August 17, 2010
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY IMPALA THAT HAS A CRAZY DASH CLUSTER!! I KNOW THAT I AM NOT THE ONLY ONE!! GM HAS RECALLED OTHER TYPES OF VEHICLES WITH THE SAME TYPE OF CLUSTER PROBLEM, BUT WON'T RECALL THE IMPALAS THAT ARE HAVING THE SAME DANGEROUS ISSUE!! I HAVE YOUNG TWO CHILDREN THAT ARE ALWAYS WITH ME AND WHEN I'M DRIVING ; NOT KNOWING HOW FAST I AM GOING, NOT KNOWING MY TEMPERATURE, OR HOW MANY RPMS MY CAR IS PUSHING! VERY SERIOUS WHEN I'M NOT THE ONLY VEHICLE ON THE ROAD. I HOPE GM ADDRESSES THIS PROBLEM FOR THE SAFETY OF THERE CUSTOMERS! HOPEFULLY THE GOVERNMENT CAN PUSH THEM TO DO SOMETHING!!! WE PEOPLE WITH THIS ISSUE WILL APPRECIATE IT GREATLY!!! THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349503August 15, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA: SPEEDOMETER MALFUNCTIONS, USUALLY JUMPS TO OVER 120 MPH AT FREEWAY SPEEDS BUT CAN READ LOW OR HIGH. WHEN STOPPED IT CURRENTLY IS STUCK AT 67 MPH. TOMORROW IT MAY BE 35 WHO KNOWS. I FEEL THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349259August 13, 2010
EXTERIOR LIGHTING
THE TOGGLE BETWEEN LOW BEAM AND HIGH BEAM QUIT WORKING, IT WON'T STAY IN HIGH BEAM, BUT THAT DIDN'T AFFECT MY LIFE VERY MUCH. BUT SUDDENLY, THE DRIVING LIGHTS WENT OUT ON THIS 2004 CHEVY IMPALA. THIS IS DANGEROUS, NOT JUST A MINOR INCONVENIENCE, AND NOW I CANNOT DRIVE AT NIGHT AT ALL, DRAMATICALLY AFFECTING MY LIFE. THE PART IS EXTREMELY EXPENSIVE TO REPLACE, BETWEEN $550 AND $800, AND THAT SEEMS TO RISE TO THE LEVEL OF A MANUFACTURER RESPONSIBILITY, GIVEN THE SIMILAR CONSUMER ITEMS THAT HAVE SWITCHES THAT PERFORM SATISFACTORILY FAR LONGER IN THE LIFE OF A PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347577August 5, 2010
ELECTRICAL SYSTEM
FOR NO APPARENT REASON, THE TEMPERATURE GAUGE AND SPEEDOMETER HAVE COMPLETELY STOPPED WORKING ON MY 2004 CHEVY IMPALA. IT IS A SAFETY CONCERN THAT I DO NOT KNOW WHAT SPEED I AM DRIVING OR THE TEMPERATURE OF MY VEHICLE. I HAVE NOT REPAIRED OR REPLACED THE INSTRUMENT PANEL BECAUSE I CAN NOT AFFORD IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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