Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10369497December 7, 2010
FUEL SYSTEM, GASOLINE
2004 CHEVROLET IMPALA, 3.4L, 134,000 MILES, FUEL PRESSURE REGULATOR LEAK AT COLD (BELOW FREEZING) START UP. LEAK WAS BETWEEN THE UPPER AND LOWER STAMPED HOUSING OF THE FUEL PRESSURE REGULATOR CANISTER. LEAK WAS NOT AT THE REGULATOR TO FUEL RAIL SEAL, OR BETWEEN THE REGULATOR TO RETURN LINE SEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368564December 1, 2010
ELECTRICAL SYSTEM
THE INSTRUMENTS IN MY 2004 CHEVROLET IMPALA STOPPED WORKING. FIRST THE FUEL GAUGE FAILED, THEN THE TEMPERATURE GAUGE FAILED, NOW THE SPEEDOMETER HAS FAILED. SINCE THE SPEEDOMETER DOES NOT READ CORRECTLY, I FEEL IT IS A SAFETY CONCERN AND SHOULD BE A COVERED REPAIR UNDER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368576December 1, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVY IMPALA 2004 WITH LESS THE 60K MILES. SPEEDOMETER, NOT ACCURATE, SHOWS INCORRECT SPEED, EITHER TOO FAST OR TOO SLOW OR NO SPEED WHEN MOVING. THE ENGINE TEMPERATURE GAUGE, STARTED WITH NEEDLE NOT RETURNING TO DEFAULT POSITION WHEN ENGINE IS COLD. NOW TEMPERATURE GAUGE SHOWS HIGH TEMPERATURE WHEN IN FACT ENGINE IS COLD. THE GASOLINE GAUGE STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368068November 28, 2010
ELECTRICAL SYSTEM
CHEVY IMPALA SPEEDOMETER IS NOT WORKING PROPERLY AND I CANT TELL HOW FAST I AM DRIVING. THE SPEEDOMETER SOMETIMES READS ZERO, SOMETIMES READS 100MPH AND I AND ONLY GOING 30MPH. THIS IS DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367986November 27, 2010
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY IMPALA,FUEL GAUGE DOESN'T WORK HALF OF THE TIME, ALSO NOW THE SPEEDOMETER WORKS SOMETIMES, ITS A SAFETY ISSUE, I GOT THE CAR FOR MY 17 YEAR OLD DAUGHTER. TOO MANY COMPLAINTS FROM OTHERS ABOUT THE SAME PROBLEMS, G.M. NEEDS TO ISSUE A RECALL AND MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367814November 24, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVROLET IMPALA THAT HAS A HUGE AMOUNT OF ISSUES WITHIN THE DASH. MY CAR SHOWS THAT IT IS RUNNING HOT WHEN IT IS NOT. IT ALSO SHOWS IT HAS NO GAS WHEN THE TANK IS FULL. THE NEWEST ISSUE IS THAT MY SPEEDOMETER IS NOW STUCK ON 80 WHEN THE CAR IS PARKED AND IS WELL OVER THE 120MPH WHEN I AM DRIVING ON THE HIGHWAY. I HAVE NO IDEA HOW FAST I AM GOING. THIS IS THE WORSE OF THE THREE BECAUSE I OR SOMEONE COULD BE INJURED BY THIS. TO HAVE PEOPLE ON THE ROAD WITH UNSAFE VEHICLES AND THE MANUFACTURE NOT BE HELD RESPONSIBLE IS RIDICULOUS TO SAY THE LEAST. THERE ARE SO MANY PEOPLE HAVING THIS ISSUE AND I AM NOT SURE WHY THIS HAS NOT. BEEN RECALLED. I HOPE IT DOES NOT TAKE SOMEONE BEING KILLED BEFORE SOMEONE DOES SOMETHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367708November 23, 2010
VEHICLE SPEED CONTROL
THE SPEEDOMETER FAILED TO REPORT THE PROPER SPEED WHILE DRIVING. THE SPEEDOMETER NEEDLE WAS STUCK AT THE 120 MPH MARK WHILE TRAVELLING AT A RATE OF 50 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367201November 22, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA - SPEEDOMETER GONE HAYWIRE 1. FIRST, THE TURN SIGNAL BLINKER FAILED. BLINKER DID NOT WORK, BUT TURN SIGNAL STAYED LIT AND INDICATED I AS TURNING. 2. NEXT, THE HEAT TURNED TO AIR CONDITIONER MODE. I HAD TO SWITCH OFF THE AC BACK TO HEAT. 3. LAST, ON A 45 MPH ROAD I WAS TRAVELING AT 45 MPH AND SUDDENLY MY SPEEDOMETER SHOT UP TO 75, DESPITE MY SPEED BEING MAINTAINED AT 45 (PER THE GPS UNIT). I HAD TO GET ONTO THE FREEWAY WHERE IT IS 60 MPH. USED MY GPS IN ORDER TO GO THE CORRECT SPEED LIMIT. AT A STOP LIGHT AND WHEN PARKED, THE SPEEDOMETER NOW REGISTERS 75 MPH. OTHERS HAVE REPORTED THIS PROBLEM TOO AT: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366765November 18, 2010
EXTERIOR LIGHTING
IN MY 2004 CHEVROLET IMPALA NIGHT DRIVING IS UNSAFE. I WILL BE DRIVING DOWN THE ROAD WHEN ITS DARK AND I WILL HAVE A CHANCE TO TURN ON MY BRIGHT HEADLIGHTS FOR A BETTER VISION OF THE ROAD. AFTER TURNING THEM ON I CAN DRIVE ABOUT 5 OR SO MILES AND THE HEADLIGHTS WILL SHUT OFF. THE ONLY WAY TO REGAIN THE HEADLIGHTS IS BY TURNING OFF THE BRIGHTS. YOU LOOSE ALL LIGHTS, NOT JUST THE BRIGHTS. THE ONLY LIGHTS ON ARE THE PARKING LIGHTS. VERY UNSAFE AND YOU CANNOT SEE THE ROAD. ALSO EVERYONES IN AWHILE THE LIGHTS WILL BLINK. IT HAPPENS AT LEAST ONCE EVERY TIME IF I GO ON AT LEAST A 20 MINUTE DRIVE AND ARE TURNING BRIGHTS ON AND OFF. NO BUTTONS ARE INVOLVED WHEN THE LIGHTS GO OUT. THEY JUST AUTOMATICALLY SHUT OFF BY THEMSELVES. VERY SCARY AND VERY UNSAFE IF YOU DON'T KNOW HOW TO GET THEM WORKING AGAIN. HAVE HEARD THAT IT MAY BE THE BRIGHTS SWITCH BUT THOSE ARE WAY OVERPRICED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365251November 10, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA SS. THE CONTACT STATED THAT WHILE PUTTING THE CAR IN REVERSE THAT THE VEHICLE STALLED. SHE WAS ABLE TO RESTART THE VEHICLE. THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL ON DIFFERENT OCCASIONS PRIOR TO THE FAILURE. THE DEALER WAS CONTACTED AND INFORMED HER THAT THE SECURITY SYSTEM WAS UNABLE TO RECOGNIZE THAT THE KEY WAS IN THE IGNITION. THE FAILURE MILEAGE WAS 85,000. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364970November 8, 2010
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HOOD STRUT FRACTURED FROM THE VEHICLE. THE HOOD CAME DOWN ON THE CONTACTS HEAD AND CAUSED INJURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE STRUT WOULD NEED REPLACING. THE CONTACT STATED THAT THE STRUT HAD BEEN REPLACED TWICE PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10364309November 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS GIVING ERRATIC READINGS AND NOW HAS STOPPED WORKING ALL TOGETHER. I REPLACED SPEED SENSOR AND IT DID NOT HELP. I HAVE TO LOOK AT GPS TO FIND SPEED OR ESTIMATE BASED ON FLOW OF TRAFFIC. THIS APPEARS TO BE A COMMON ISSUE BASED ON THE COMPLAINTS I HAVE SEEN ON INTERNET AND GM SHOULD REPLACE THE SPEEDOMETER/INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363883November 3, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY ENGINE WOULDNT START BECAUSE OF THE PASSLOCK SECURITY SYSTEM CHEVY HAD IN THE 2004 IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363686November 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE TEMPERATURE GAUGE FAILED AND THE INDICATOR GAUGE FRACTURED. THE GAUGE WAS IN THE OPPOSITE DIRECTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE INSTRUMENT PANEL CLUSTER HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 56,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363733November 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT OBSERVED THAT THE SPEEDOMETER DISPLAYED AN INACCURATE READING OF 65 MPH. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363441November 1, 2010
ELECTRICAL SYSTEM
TYPICAL GM SPEEDOMETER PROBLEM. SPEEDOMETER READS APPROXIMATELY 30 MPH FASTER THAN TRUE SPEED. READS 30MPH WHEN SITTING STILL. GM ISSUED A "RECALL" TO SETTLE A CLASS ACTION SUITE FOR THE SAME ISSUE ON ITS TRUCKS AND SUVS, BUT DID NOT ISSUE IT FOR PASSENGER CARS LIKE THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362584October 27, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE SPEEDOMETER FAILED. THE SPEEDOMETER WOULD READ INACCURATE SPEEDS TRAVELED AND THE CONTACT WAS UNABLE TO DETERMINE HIS RATE OF SPEED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,950 AND THE CURRENT MILEAGE WAS 80,076. UPDATED 01/06/11*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. GM COVERED THE LABOR AND THE CONSUMER PAID FOR AN HOUR OF LABOR. UPDATD 01/24/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361294October 19, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER,GAS GAUGE, TEMPERATURE GAUGE HAVE QUIT WORKING IN OUR 2004 CHEVY IMPALA. THE TURN SIGNALS WORK WHEN THEY WANT TOO. THE HEAT PANEL CONTROLLER ONLY WORKS ON ONE SIDE. ON OCCASION THE SECURITY LIGHT COMES ON AND THE CAR WON'T START. THE REAR DEFOGGER DOESN'T WORK. LIGHTS ON THE RADIO ONLY WORK WHEN THEY WANT TOO. EVERY SO OFTEN THE TRANSMISSION SLIPS. I WENT ON ANOTHER SIGHT AND SAW THERE ARE OVER 100 COMPLAINTS FOR THESE SAME PROBLEMS, WE HAVE BEEN DEALING WITH THEM FOR ATLEAST 2 YEARS, GM DOESN'T WANT TO HELP OUT WITH ANY OF THESE PROBLEMS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360440October 14, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVY IMPALA, THE SPEEDOMETER IS RUNNING 40 MILES OVER WHAT THE CAR IS REALLY MOVING. I WAS ALMOST REAR ENDED BECAUSE I WAS NOT GOING FAST ENOUGH ON THE FREEWAY. SOMETHING IS FAULTY IN THE DASH BOARD. I AM NOT SURE IF THERE IS A RECALL ON THIS FOR GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360589October 14, 2010
ELECTRICAL SYSTEM
MY IMPALA IS HAVING SEVERAL SAFETY ISSUES WHICH I HAVE NOTICED IS A COMMON OCCURRENCE IN THESE VEHICLES. I HAVE ALSO NOTICED GM HAS NOT RECALLED THESE ISSUES. FIRST SAFETY ISSUE IS IN THE INSTRUMENT CLUSTER PANEL IN WHICH THERE ARE FAULTY STEPPER MOTORS THAT CAUSE MY GAS GAUGE, TEMPERATURE GAUGE AND SPEEDOMETER TO NOT FUNCTION AT ALL. NOT KNOWING HOW MUCH GAS YOU HAVE, HOW FAST YOU ARE GOING, OR WHAT TEMPERATURE YOUR CAR IS. THESE ARE SERIOUS SAFETY ISSUES TO ANY DRIVER. SECOND ISSUE, MY PASS LOCK SECURITY SYSTEM IS MALFUNCTIONING. THE SECURITY LIGHT STAYS ON AND CAUSES MY CAR TO NOT START, LEAVING ME AND MY INFANT SON STRANDED FOR UP TO THIRTY MINUTES UNTIL IT DECIDES TO START. SHAME ON GM FOR NOT RESOLVING THESE ISSUES IN ALL THEIR MODELS. WHEN WILL THERE BE RECALLS FOR THESE OBVIOUS SAFETY ISSUES?! THIS IS THE LAST GM CAR I BUY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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