Chevrolet Impala Complaints (2001)

742 consumer complaints on file.

#10151318February 27, 2006
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS ONLY WORK SPORADICALLY. 2001 CHEVY IMPALA. THIS HAS BEEN OCCURRING OVER THE PAST YEAR. THE DEALER CAN'T TELL ME WHAT IS WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149391February 3, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THE CATALYTIC CONVERTER FAILED AND WAS COVERED BY A GM SPECIAL POLICY. DUE TO THE FAILED CATALYTIC CONVERTER THE UPPER INTAKE MANIFOLD ALSO FAILED RESULTING IN AN EXPENSIVE REPAIR BILL. GM WOULD NOT COVER THE COST OF THE UPPER INTAKE MANIFOLD EVEN THOUGH IT FAILED FROM A KNOWN ISSUE. THE REPAIR BILL STATES, "UPPER INTAKE MANIFOLD FAILURE DUE TO CATALYTIC CONVERTER FAILURE." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146884January 4, 2006
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL
DT: THE CONTACT STATED WHEN THE TURN SIGNALS ARE IN USE THEY WILL ONLY FLASH ONCE OR TWICE BEFORE THE LIGHT STAYS ON. THE CONTACT MUST PUSH IN THE HAZARD LIGHT SWITCH TO GET THE TURN SIGNALS TO FLASH ON AND OFF CORRECTLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. *AK DEALER REPLACED SWITCH HAZARD WARNING SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146207December 28, 2005
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED VEHICLE WOULD NOT START ON TWO OCCASIONS. WHEN THIS OCCURRED THERE WERE NO DASHBOARD LIGHTS ILLUMINATED, AND IT APPEARED AS IF THE BATTERY WAS DEAD. AFTER WAITING A DAY OR TWO THE VEHICLE STARTED. THE DEALER STATED THAT NOTHING CAN BE DONE UNLESS PROBLEM ORIGINATED AT DEALERSHIP. *AK VEHICLE IS NOT UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143131November 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED THE WHEEL SENSORS STOPPED WORKING, CAUSING ABS FAILURE. WHEN APPLYING THE BRAKES THERE WAS A GRINDING NOISE AND THE BRAKES WOULD NOT STOP THE VEHICLE. THE DEALER REPLACED THE WHEEL SENSORS, RESET THE CODES, REPLACED THE RIGHT AND LEFT REAR WHEEL BEARING ASSEMBLY, AND RESURFACED ALL FOUR ROTORS ON THE VEHICLE. THE REPAIR SEEMED TO HAVE CORRECTED THE PROBLEM. IN ADDITION, WHILE TURNING THE STEERING WHEEL THERE IS A CLANKING NOISE. TECHNICAL SERVICE BULLETIN 04-02-35-0048 DEALT WITH THE STEERING PROBLEM. HOWEVER, THIS PROBLEM HAS NOT BEEN CORRECTED *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142492November 11, 2005
STEERING, SUSPENSION, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I TOOK MY 2001 IMPALA TO THE GM DEALER AT 23K MILES FOR A NOISE IN THE STEERING COLUMN, AT THAT TIME THEY SAID THEY HAD TO REPLACE AN INTERMEDIATE STEERING SHAFT PLUS OTHER ISSUES NON RELATED. AT 73K THEY REMOVED THE SHAFT AND LUBED IT AND REPLACED LEFT OUTER TIE ROD FOR $510+. AT 98K MY FRONT WHEEL HUBS WERE REPLACED AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT AGAIN AND CHARGED ME $125 FOR THE SHAFT AND ANOTHER $975+ FOR THE REST. WHEN I TOOK THE CAR BACK TWO WEEKS LATER FOR YET ANOTHER STEERING PROBLEM THEY SAID IT WAS MY RACK AND PINION THIS TIME AND CHARGED ME $1083. THAT WAS TODAY, TONIGHT ON MY WAY HOME WITH MY WIFE, THE CAR DID THE SAME THING WHILE TURNING RIGHT ON AN EXIT RAMP. I CALLED 1-800-GM AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME EXCEPT OFFER ME A GM LOYALTY CERT GOOD FOR SOME $ OFF A PURCHASE OF A NEW GM PRODUCT. I HAVE BEEN FAITHFUL RETURNING TO THE GM DEALER EACH TIME WITH STEERING PROBLEMS (AND OTHER ISSUES NOT RELATED) EXPECTING A FIX AND OVER THE ALMOST 5 YEARS AND ALMOST 100K MILES AND MANY DOLLARS SPENT I HAVE LOST MY FAITH IN GM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142285November 9, 2005
STEERING
AFTER A YEAR OF CLUNKING SOUNDS IN THE STEERING COLUMN, I'VE JUST TAKEN THE CAR IN FOR SERVICE. I WAS TOLD IN THE PAST THAT IT WAS NOT A PROBLEM. NOW THE SOUNDS ALL ADD UP TO $1500 IN REPAIRS, FOR A PROBLEM THAT I'VE FOUND 4 OTHER IMPALA OWNERS HAVE. NEEDED FOR REPAIR ARE STEERING GEAR, STEERING SHAFT, POWER STEERING PUMP, SERPENTINE BELT (OLD ANYWAY), AND ALL WHEEL ALIGNMENT (RECOMMENDED FOR THIS WORK). ALL TOTALING JUST UNDER $1700. MY AUNT HAD A SIMILAR PROBLEM, IT WAS REPAIRED TWICE UNDER WARRANTY. TALKING ON BREAK AT WORK, FOUND OUT OUR COMPANY CAR (IMPALA) HAS THE SAME ISSUE, ANOTHER EMPLOYEES IMPALA HAS THE SAME NOISE. THIS IS A MANUFACTURER PROBLEM THAT THEY WILL NOT RECOGNIZE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142183November 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DT: THE CONTACT RECEIVED A LETTER, BUT THIS WAS NOT A RECALL LETTER. THE LETTER STATED THE CATALYTIC CONVERTER WAS BEING REPLACED DUE TO THE END CONE INSULATION BREAKING AWAY AND BLOCKING THE FRONT OF THE FIRST CATALYTIC CONVERTER, AND PREVENTING THE FREE FLOW OF THE GAS. THIS VEHICLE WAS NOT INCLUDED BECAUSE IT WAS OVER THE MILEAGE LIMIT. THE VEHICLE HAS BEEN TAKEN TO 2 SEPARATE TRANSMISSION MECHANICS AND THEY TOLD HIM IT WAS THE CATALYTIC CONVERTER, AND NOT TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141875November 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE TEMPERATURE GAUGE IS NOT WORKING CONSISTENTLY. IT WILL GO BELOW COLD SPORADICALLY. THIS WILL CAUSE THE FANS TO RUN CONTINUOUSLY AND THE CHECK ENGINE LIGHT TO COME ON. THE CODES DO NOT MATCH THE PROBLEM AND THE HAYNES BOOK DOES NOT MATCH THE CAR EITHER. COOLANT LEAKS FROM INTAKE MANIFOLD, PROBABLY BAD GASKETS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141365November 1, 2005
ENGINE AND ENGINE COOLING
DT CONSUMER STATED THE THERMOSTAT WENT OUT ON THE VEHICLE. AFTER THE VEHICLE WAS SHUT OFF THE ENGINE MADE A LOUD NOISE, AND THE FAN WOULD RUN FOR ABOUT FIVE MINUTES. THE MECHANIC HAD FOUND OIL IN THE COOLANT. THE LOWER INTAKE GASKET, WATER PUMP, AND THE THERMOSTAT WERE REMOVED AND REPLACED. THE MECHANIC STATED WHEN GOING FROM WARM TEMPERATURES TO COLD TEMPERATURES THE ENGINE COOLING SYSTEM MALFUNCTIONED. *AK UPDATED 11/16/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137574October 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONSUMER STATED THAT HIS 2001 CHEVROLET IMPALA HAD AN IGNITION PROBLEM. THE KEY COULD BE REMOVED WHILE THE ENGINE WAS RUNNING. THE KEY COULD ALSO BE REMOVED WHILE THE VEHICLE WAS IN REVERSE. THE CONSUMER PARKED THE CAR IN A GARAGE AND THE CAR ROLLED OUT INTO THE STREET AND HIT A TREE. THE CONSUMER WAS AWARE OF THE PROBLEM SINCE JUNE 2004. THE CONSUMER CONTACTED GM LAST YEAR AND GM WAS SUPPOSE TO CALL THE CONSUMER BACK BUT HE HAS NOT HEARD FROM THEM. THE CONSUMER IS HAVING THE CAR REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137834October 18, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE CONSUMER COMPLAINED ABOUT AN ABS BRAKE PROBLEM. THE FIRST TIME THE DEALERSHIP GROUNDED THE ROTORS. ANOTHER TIME THEY REPLACED THE ROTORS, AND ANOTHER TIME THEY REPLACED THE BRAKES. THEY HAD TO REPLACE THE DRUMS, ROTORS, AND PADS. THE CONSUMER BELIEVED THAT THE PROBLEM STARTED SOMETIME IN JULY 2002. THE CONSUMER HAS RECORDS OF ALL THE MAINTENANCE THAT WAS DONE TO THE VEHICLE. THERE HAVE BEEN NO ACCIDENTS AS OF YET. SINCE THE LAST REPAIR THE ONLY PROBLEM WAS THE NOISE WHEN BACKING UP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139661October 14, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
FOR THE LAST YEAR, EVERY SO OFTEN, MY IMPALA WON'T START. I'VE PUT A NEW BATTERY IN IT, BUT THE DAY I DID THAT, IT STILL WOULDN'T START. I TOOK IT TO THE DEALERSHIP TO HAVE THEM LOOK AT IT, BUT THEY WEREN'T ABLE TO DUPLICATE THE PROBLEM AND ALSO REFUSED TO WORK ON MY CAR. IN CONTACTING CHEVROLET REGARDING THE PROBLEM, THEIR RESPONSE WAS FOR ME TO TRADE IN MY CAR AND MAKE IT SOMEONE ELSE'S PROBLEM. THE DEALERSHIP TOLD ME THAT IT COULD BE ONE OF TWO THINGS, EITHER THE PASSLOCK SYSTEM OR THE IGNITION SWITCH AND BOTH WOULD COST AROUND $700 EACH TO FIX. I'M TIRED OF WONDERING IF MY CAR IS GOING TO START OR IF I'M GOING TO BE STRANDED SOMEWHERE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139575October 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ON 6/29/05 I WAS DRIVING DOWN THE ROAD AND LOSS POWER. THE CAR WOULD ONLY GO A FEW MILES PER HOUR. IT WAS HESITATING UPON TAKE OFF. I DROVE IT HOME AND CALLED A TOW TRUCK. IT WAS PICKED UP AND TAKEN TO A REPAIR SHOP. I WAS TOLD THAT I NEEDED A CATALYTIC CONVERTER. I PAID TO HAVE A CATALYTIC CONVERTER AND ALL PARTS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139580October 13, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I OWN A 2001 CHEVY IMPALA. I HAVE HAD PROBLEMS WITH THE TURN SIGNALS AND HAZARD LIGHTS WORKING. THEY WORK WHEN THEY FEEL LIKE IT. I AM A SINGLE MOM AND CAN'T AFFORD TO REPAIR THIS PROBLEM. PLEASE HELP. I HAVE A CO WORKER WHO HAS THE SAME CAR AND IS HAVING THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139238October 11, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I WENT TO USE MY TURN SIGNAL AND IT DID NOT WORK. SOMETIMES IT WILL WORK THEN OTHER TIME IT WONT. SO BE CAREFUL. UNSURE WHAT'S GOING ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136976October 6, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE BATTERIES POSITIVE TERMINAL CAME OUT AND THERE WAS NO ELECTRICAL POWER IN THE VEHICLE WHEN IT HAPPENED. NOTICED THIS ON SEPTEMBER 17, 2005 BECAUSE THE VEHICLE WOULD NOT START. THE CONSUMER CONTACTED THE DEALER FOR A NEW BATTERY, BUT THEY HAVE NOT LOOKED AT IT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138629October 5, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
ON 9-14-04 AND 9-21-05 WE HAD TO HAVE OUR HAZARD FLASHER REPLACED TWICE AS IT NO LONGER PERFORMED INTENDED FUNCTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138603October 4, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS FAIL TO OPERATE AT RANDOM TIMES. COULD LEAD TO REAR END COLLISION. HAVE NOT REPAIRED YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137892September 27, 2005
SUSPENSION:FRONT
DT: A SEVER POPPING NOISE IS COMING FROM THE FRONT END. THERE IS A LACK OF CONTROL IN THE STEERING. THE PROBLEM HAS BEEN ONGOING SINCE THE CONSUMER PURCHASED THE VEHICLE ON APRIL 21, 2005. THE CONSUMER FOUND THAT THERE IS A SIMILAR PROBLEM WITH OTHER VEHICLES . THE CONSUMER HAS NOT TAKEN THE VEHICLE TO THE DEALER TO BE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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