Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11139263October 9, 2018
ENGINE
ON OCTOBER 4 WHILE DRIVING ON A 2 LANE HIGHWAY IN ASH FLAT, ARKANSAS,MY 2014 CHEVROLET IMPALA'S ENGINE QUIT RUNNING SUDDENLY. I HAD NO POWER WHATSOEVER. FORTUNATELY, I WAS ABLE TO REACH THE SHOULDER OF THE ROAD. AFTER TURNING THE KEY OFF I THEN BACK ON I WAS ABLE TO START THE ENGINE. IT SEEMS TO BE OKAY. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED ON A BUSY INTERSTATE. NEEDLESS TO SAY, I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE IN HEAVY TRAFFIC. I NOTICED THERE HAVE BEEN TWO OTHER SIMILAR INCIDENTS REPORTED ON SAME YEAR/MODEL CARS, I HAVE 55,000.MILES ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139311October 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED. THE CONTACT CALLED HEAFNER MOTORS INC AT 662-563-7631 (LOCATED AT 935 MS-6, BATESVILLE, MS 38606) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138882October 7, 2018
VISIBILITY/WIPER
NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE AND TRYING TO FIGURE OUT HOW TO MAKE A HOMEMADE FIX BEFORE WINTER. THESE BLADES SHOULD NOT BE SOLD BECAUSE THE BLADE RETAINER LOCK IS POORLY ENGINEERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132919October 2, 2018
POWER TRAIN
BUCKING WHEN SHIFTING GEARS. ENGINE CUTTING OFF. HAD TO REPLACE SOLENOIDS AND TORQUE CONVERTER. PROBLEMS STARTED AT 115,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132439October 1, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISED RIBS, AND INJURIES TO THE LEFT ARM AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,390. *TT UPDATED 11/28/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11129708September 15, 2018
ELECTRICAL SYSTEM
INSTRUMENT PANEL AND GAUGES WENT OUT ON MY CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129523September 14, 2018
ELECTRICAL SYSTEM, STEERING
TAKATA RECALL UPON MAKING A LEFT TURN, THE ABS LIGHT FLASHES ON AND OFF, THE ENGINE GRINDS, AND THE CAR HESITATES IN THE MIDDLE OF THE TURN. ON OCCASION THE DASHBOARD WILL INDICATE A STABILITRAK WARNING. THE PAVEMENT IS DRY AND THERE NO SAND PRESENT. IT HAPPENS MOST FREQUENTLY WHEN MAKING A LEFT TURN AFTER A COMPLETE STOP. THERE ARE MULTIPLE FORUMS BY OTHER IMPALA OWNERS WITH THE EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128427September 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE I WAS DRIVING 60MPH ON AN INTERSTATE MY CAR NOTIFICATION SCREEN DISPLAYED "SERVICE STABILITRAK"/ "ENGINE POWER REDUCED"... THEN MY CAR ACCELERATION SEEMED TO HAVE DIED AND CAR SLOWED ALL THE WAY DOWN TO AROUND 20 MPH WITH THE GAS PEDAL DIWN TO THE FLOOR... A BIG SEMI TRUCK WAS BEHIND ME AND HAD TO BREAK AND SWERVE AROUND ME WHILE BLOWING HIS HORN...I WAS NEARLY KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124702September 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124666September 5, 2018
ELECTRICAL SYSTEM, STEERING
IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THINKING THAT IT WOULD SOLVE THE PROBLEM THAT DIDN'T WORK STILL CUTS OFF AND WON'T START UNTIL 15-20 MINUTES HAD IT CHECKED BY A MECHANIC AND THEY COULDN'T FIND THE PROBLEM SCARED TO DRIVE IT DO TO HAVING MY KIDS IN THE CAR WITH ME OR GOING TO WORK AND IT HAPPENS OFTEN THEN IT SHOULD AND ONLY HAD THE CAR FOR A YEAR AND A HALF AND IT HAVE DONE IT AT LEAST 5 TIMES ALREADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123629August 31, 2018
STEERING
STEERING LOCKS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123553August 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
HAVING PROBLEMS WITH MY CAR WHEN I DO A TURN IN STERRING WHEEL IT MAKES A CRAKING SOUND I HVE CHANGED BRAKES AND OTHER PART IN ORDER TO FIX BUT DID NOT SOLVE THE PROBLEM , ALSO I BRAKED HARD ONCE AND THE BRAKES LOCKED AND STAYED THAT WAY I HAD TO GET VEHICLE TOWED BECAUSE OF THIS ISSUE AND THIS HAPPEN BEFORE NEW BRAKES, ALSO WHEN I TURN ALL THE LIGHT TURN OS AS FOR BRAKES TURNING AND OTHER THINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122609August 29, 2018
STEERING
2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWER STEERING. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123264August 29, 2018
STRUCTURE:BODY
WATER LEAK IN TRUNK CAUSED BY TAIL LAMP SEALS LEAKING WATER INTO TRUNK AS ADVISED BY DEALER INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123341August 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
UPON STARTING THE CAR WARNING MESSAGE APPEARED ON THE DASH STATING POWER STEERING DRIVE WITH CAUTION. THE CAR SEEMED TO ALMOST STALL AFTER THAT. THE VECHICLE WAS STATIONARY AT THE TIME. IT IMMEDIATELY BECAME HARD TO STEER. AFTER 20 MINS I WAS ABLW TO TURNTHE CAR OFF AND RESTART IT AND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122917August 28, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUCK IN PARK AND I COULD NOT MOVE THE CAR OUT OF THE LANE OF TRAFFIC. WE TRIED TO RE-SET THE SYSTEM BY DISCONNECTING THE BATTERY AND TAPPING THE BRAKES. THIS DID NOT WORK. AFTER MY HUSBAND HAD BROUGHT ME THE SECOND FOB FROM HOME THE CAR STILL WOULD NOT RECOGNIZE THE FOB. I WALKED AWAY FROM THE CAR TO RE-SET THE FOB. THE CAR STILL WOULD NOT START. AFTER BEING STRUCK IN FRIDAY AFTERNOON TRAFFIC FOR AN HOUR I CALLED A TOW TRUCK. MY HUSBAND TRIED THE CAR AGAIN AND IT STARTED. I DROVE THE CAR HOME. THE VERY NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEMS. TWO WEEKS LATER THE CAR BEGAN NOT RECOGNIZING THE FOB AGAIN. THE DEALERSHIP CANNOT FIND THE PROBLEM. I DO NOT WANT TO SEE ANY OTHERS GET HURT FROM THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122963August 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING OVER 35 MPH, THE AIR BAG INDICATOR ILLUMINATED AND MADE A DINGING SOUND. THE FAILURE WAS A SAFETY CONCERN. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, 574-256-3000). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122756August 27, 2018
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITY TRACK CAME ON FOUR TIMES SINCE I HAVE OWNED THE CAR. THE LAST TIME I WAS ENROUTE TO MY HOME FROM A MEDICAL APPOINTMENT IN MINNEAPOLIS, MN. THIS TIME THE CAR WAS LOSING POWER. I MANAGED TO GET THE CAR TO A CHEVY DEALER, TWO HOURS FROM MY HOME, TO HAVE THREE SERVICE CODES SHUT OFF, ONE OF WHICH WAS SERVICE STABILITY TRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121902August 23, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
AFTER BACKING OUT OF MY DRIVEWAY, THE WARNING LIGHTS STATING SERVICE STABILITRAK, BRAKE ASSIST & TRACTION CONTROL. ALSO, ABS LIGHT STAYS ON AND WHEN INITIATING BRAKES, BRAKE PEDAL VIBRATES AND MAKES A VIBRATING NOISE. WHILE I WAS DRIVING TO MY APPT, THE MESSAGE KEPT FLASHING OVER AND OVER. SAME PROBLEM 6/15/18 & HAD FRONT HUB & BEARING ASSEMBLY REPLACED. OK UNTIL 8/22/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121564August 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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