Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10501983March 7, 2013
VEHICLE SPEED CONTROL
DRIVING ON THE HIGHWAY WHEN THE REDUCED POWER WARNING COME ON AND CAR STATES ENGINE DISABLED... WAS ABLE TO PULL OFF TO THE SHOULD AND USE THE EMERGENCY BRAKE TO STOP... CHEVY SAYS ITS THE THROTTLE BODY AND PEDAL I HAD THIS REPLACED ONCE BEFORE... LOOKING IT UP ON THE WEB I FOUND MANY OTHERS HAVE HAD THIS ISSUE REPAIRED WITH IT ONLY TO COME BACK... I BELIEVE THIS IS A SOFTWARE DEFECT AND WILL KILL SOME ONE... PLEASE CHECK OUT THIS SITE EDMUNDS.COM AND OTHER LINKS ON THE INTERNET... GM IS TURNING A BLIND EYE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501865March 6, 2013
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HEARD A POPPING SOUND IN THE STEERING COLUMN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500772February 28, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST POWER AND THEN STALLED. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE TRACTION CONTROL SYSTEM WAS REPLACED. THE CONTACT STATED THAT THE PROBLEM RECURRED AFTER THREE WEEKS. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499245February 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE FAILURE RECURRED ALSO WHEN USING CRUISE CONTROL FUNCTION AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498320February 15, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY KEY IS STUCK IN THE IGNITION AND WILL NOT TURN BACK TO THE OFF POSITION SO I CAN GET THE KEY OUT. I HAVE TO DISCONNECT MY BATTERY TO KEEP THE BATTERY FROM DRAINING COMPLETELY WHEN NOT IN USE AND RECONNECT MY BATTERY WHEN I NEED TO DRIVE MY CAR, AND I CANNOT LOCK MY CAR BECAUSE OF THIS. I FEEL THIS IS A SAFETY ISSUE BECAUSE I COULD GET INJURED WHILE CONNECTING OR DISCONNECTING MY BATTERY AND I CANNOT SECURE MY CAR. THE PASSENGER AIR BAG INDICATOR IS ON. IT WAS NOT ON WHEN I PURCHASED THIS USED CAR BUT IT CAME ON AT APPROXIMATELY 70,000 MILES. MY REAR DEFROSTER BARELY WORKS. THE SPEEDOMETER STICKS AT ZERO THEN STARTS WORKING FOR A FEW TENTHS OF A MILE THEN GOES BACK TO ZERO AGAIN. I HAVE TO GUESS WHAT SPEED I AM GOING. THE SPEEDOMETER STARTED MALFUNCTIONING AT ABOUT 68,000 MILES. CHEVROLET REFUSES TO REPAIR ANY OF THE ABOVE AT THEIR EXPENSE. STATING THERE IS NO RECALL ON THIS VEHICLE. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION ON MANY MODELS OF CHEVROLET VEHICLES ON THE INTERNET. WHY ISN'T THERE A RECALL ON THESE ISSUES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496664February 6, 2013
ENGINE
DRIVING AT APPROXIMATELY 65 MPH AD THEN ALL OF A SUDDEN THE WARNING LIGHTS COME ON : CHECK STABILITY TRACKER, REDUCE POWER, AND THE VEHICLE SHUTS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496515February 5, 2013
ENGINE
I OWN A 2010 IMPALA WITH WHAT SEEMS TO BE A WIRING PROBLEM WHICH CAUSES A HUGE SAFETY CONCERN. WHEN I GOOGLE THE PROBLEM TO TRY AND FIND OUT WHAT IS WRONG IT SEEMS OTHER PEOPLE HAVE HAD THIS SAME ISSUE WITH THE IMPALA. THE PROBLEM CAUSES THE CAR TO COMPLETELY SHUT DOWN WHILE YOU ARE DRIVING DOWN THE HIGHWAY. IF YOU ARE UNABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE IT SHUTS OFF, IT JUST DIES RIGHT THERE IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC. FIRST THE TRACTION LIGHT WILL COME ON A COUPLE OF TIMES AND THEN YOUR CAR WILL SAY SOMETHING LIKE SHUTTING DOWN, THEN IT WILL JUST TURN OFF. THIS IS VERY SCARY. IF OTHER PEOPLE HAVE THIS PROBLEM, ISN'T IT A MATTER THAT CHEVY SHOULD HAVE TO RECALL? I CAN'T IMAGINE THIS IS SOMETHING THAT HAPPENS TO MOST CARS, ESPECIALLY WHEN IT IS ONLY 3 YEARS OLD. THEY SEEM TO HAVE A FEATURE THAT SHUTS DOWN THE POWER IF THE CAR THINGS IT IS LOSING CONTROL OF THE TIRES, BUT THE PROBLEM IS, THE TIRES ARE FINE BUT THE SENSOR IS MESSED UP. I HAVE READ MANY POSTS COMPLAINING OF THIS SAME ISSUE. IT CAN'T BE SAFE TO HAVE CARS JUST SHUT DOWN RIGHT IN THE MIDDLE OF THE HIGHWAY. I WAS ALMOST HIT! MY DAUGHTER WAS IN THE CAR. I WAS BARLEY IN THE SHOULDER AS IT SHUT DOWN RIGHT AS I WAS PULLING ONTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494926January 28, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING AT APPROXIMATELY 30MPH WHEN I APPROACHED A CURVED AND TOOK MY FOOT OF THE GAS PEDAL AND THE CAR SPED UP TO 40 WHEN I HIT THE BRAKE .I AM THE BRAKE WORKED.NOW IT HAPPENS MORE OFTEN .I BELIEVE THIS SHOULD BE INVESTIGATED BEFORE SOMEONE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494789January 26, 2013
ELECTRICAL SYSTEM
WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND THEIR SERVICE DEPARTMENT IS CLOSED ON SATURDAY. SO THEREFORE I HAVE HAD TO EITHER LEAVE MY VEHICLE RUNNING, LOOSEN THE BATTERY CABLES OR BE CLOSE BY TO ANOTHER VEHICLE THAT CAN GIVE ME A JUMP. (MORE INCONVENIENCE AND SAFETY HAZARDS FOR A FEMALE) I NOTICE WHILE RESEARCHING THE PROBLEM ONLINE THAT THIS PROBLEM HAS OCCURRED ON THE IMPALA SINCE THE YEAR 2000. IT IS NOW 2013 AND THE PROBLEM HAS NOT BEEN RECALLED OR IMPROVED OVER THE YEARS. I FEEL THIS NOT ONLY IS AN INCONVENIENCE TO ME (YOUR CUSTOMER) BUT ALSO IS A SAFETY FEATURE THAT HAS FAILED TO EXCEED MY EXPECTATIONS OF DRIVING A CHEVROLET VEHICLE. I EXPECT AND HOPE THAT MY INCONVENIENCE CAN HAVE AN IMPACT ON CHEVROLET TO NOT ONLY TAKE CARE OF MY PROBLEM BUT CORRECT THE SITUATION AND RECALL THE PROBLEM SO OTHER INDIVIDUALS WILL NOT EXPERIENCE THIS TURMOIL. RESEARCH ALSO REFLECTED THAT THE COST TO ME, THE OWNER WOULD BE ABOUT $600 OR MORE TO FIX THE PROBLEM. RIGHT NOW I AM STILL WITH THE KEY STUCK IN THE IGNITION. (MORE INCONVENIENCE OF BEING A CHEVY CUSTOMER) I SUPPOSE I WILL EXPECT A CHECK IN THE MAIL TO COVER THE EXPENSES THIS HAS CAUSED TO ME (YOUR CUSTOMER). ALSO A FORD DEALER HAS STATED THEY CAN FIX THE PROBLEM. I SEE SOMETHING WRONG WITH THAT PICTURE. BUMPER TO BUMPER WARRANTY HAS EXPIRED..... THANK YOU FOR YOUR ATTENTION TO THIS INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491882January 8, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND CAR RAN JUST FINE. DEALERSHIP TOLD ME IT WAS THE PEDAL SENSOR AND WOULD COST ME $275 TO REPAIR. HOW CAN WE GET GM TO DO A RECALL ON THIS ON GOING ISSUE? THIS IS A 2010 CHEVY IMPALA LT WITH 45000 ON IT. THIS REPAIR SHOULD BE COVERED UNDER WARRANTY AND I WAS TOLD IT IS NOT. THERE HAVE BEEN NUMEROUS INDIVIDUALS WITH THIS SAME SENSOR FAILING AT ABOUT 45000 MILES. A SUDDEN DROP IN POWER TO A SPEED OF 25 WHILE DRIVING AT HIGHWAY SPEEDS IS VERY DANGEROUS. IT IS AMAZING WITH AS MANY FAILURES AS HAVE BEEN REPORTED TO GM ON JUST THE EDMUNDS CAR FORM SITE ALONE THAT THERE HAVE NOT BEEN ANY SERIOUS CRASHES. PLEASE TAKE A GOOD LOOK AT THIS ISSUE AND SEE IF YOU CAN'T GET GM TO RECALL THESE SENSORS AND GET THEM REPLACED WITH BETTER ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490867January 3, 2013
POWER TRAIN, ENGINE, STEERING
I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488094December 12, 2012
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ENGINE, TRACTION CONTROL SYSTEM
THE 2010 IMPALA WAS AT HWY SPEEDS AT APPROX 65MPH. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE. THE LIGHTS STAYED ON. IT ALSO SAID ENGINE AT REDUCED SPEEDS . THE TRACTION CONTROL FAILED AT HWY SPEEDS WHICH LEFT ME COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. I WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT OFF THE SERVICE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484601November 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER TO DRIVE BUT WAS UNABLE TO BECAUSE IT WAS STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED A WIRE IN THE GEAR SHIFTER CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481321October 21, 2012
EQUIPMENT ADAPTIVE/MOBILITY, EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478797October 5, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, SUSPENSION, TIRES, TRACTION CONTROL SYSTEM, VISIBILITY, SEATS, TIRES:TREAD/BELT, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT, SERVICE BRAKES, HYDRAULIC
I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476655September 21, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
I HAVE A LOW MILEAGE VEHICLE. I HAVE REMAINED CURRENT ON ALL OF MY ROUTINE MAINTENANCE. THE CAR RECENTLY HAD THE WARNINGS: SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. I HAVE LOOKED ON MULTIPLE OUTLETS AND SAW THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE SOLUTION THAT THE DEALER GIVES IS VARIED AND COINCIDENTALLY NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476482September 19, 2012
SERVICE BRAKES
WHILE ON A MEDIUM DOWNGRADE ON HWY 101 IN MARIN COUNTY, CA AT APPROX 65 MPH I SLOWLY APPLIED BRAKES TO REDUCE SPEED. THE BRAKES IMMEDIATELY STARTED TO "CHATTER" AND I THOUGHT THE ABS SYSTEM WAS ACTIVATING. I CONTINUED TO JUST "TAP" ON THE BRAKES TO KEEP MY SPEED REDUCING TO THE LEGAL LIMIT (55 MPH) AND THE CHATTERING STOPPED WHEN SPEED WAS REDUCED AND I WAS BACK ON LEVEL GRADE. THE CONDITION HAS NOT REPEATED ITSELF WHEN DRIVING ON A LEVEL GRADE AND WITH NORMAL BRAKING WHEN SLOWING DOWN FROM 65 MPH. IN AUGUST 2012 I TOOK THE CAR TO A DEALER FOR A MINOR WARRANTY REPAIR AND ASKED THEM TO ALSO CHECK THE BRAKES FOR ANY PROBLEM WITH THE ABS SYSTEM - STILL THINKING THAT IS WHAT CAUSED THE INITIAL PROBLEM. I WAS TOLD THAT THE BRAKE ROTORS WERE WARPED AND WAS CAUSED "BY THE WAY I DRIVE". I HAVE BEEN DRIVING FOR OVER 60 YRS AND HAVE NEVER HAD THIS TYPE OF BRAKE PROBLEM. THIS CAR WAS PURCHASED NEW IN NOV 2009 AND IT HAS BEEN DRIVEN LESS THAN 10K MILES PER YEAR - IT IS STILL UNDER WARRANTY UNTIL 11/2012. GM REFUSES TO ACCEPT ANY RESPONSIBILITY FOR PREMATURE ROTOR WARPING OR THAT THEIR BRAKE DESIGN MAYBE FAULTY, I.E. INADEQUATE COOLING FOR BRAKES, ETC. THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING THIS PROBLEM SEEKING TO PUT ANY BLAME SOLELY ON THE DRIVER. HOW CAN ONE RESPOND TO THAT KIND OF ATTITUDE. THE NHTSA SHOULD MAKE GM CERTIFY THAT THEIR BRAKE SYSTEM, MATERIALS, BRAKE COOLING DESIGN, ETC. COULD NOT POSSIBLE CAUSE ANY FORM OF BRAKE ROTOR WARPING IN A VEHICLE DRIVEN LESS THAT 25K MILES. THANK YOU FOR LOOKING INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475475September 14, 2012
ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE SERVICE STABILITY TRACK LIGHT COMES ON WITHOUT REASON ALL THE TIME. THE CAR REDUCES SPEED AND STALL WHEN I STOP. THE VEHICLE ALSO LOSES SPEED AND SHUT DOWN. I JUST PURCHASED THE CAR AND CANNOT AFFORD TO HAVE IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475121September 11, 2012
AIR BAGS
SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472566August 27, 2012
STEERING, SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala