Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10534336August 8, 2013
STEERING, STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/13/15*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526013July 21, 2013
TRACTION CONTROL SYSTEM
CHEVY 2010 SHOWED A CODE OF SERVICE SAFETY LINK, TRACTION CONTROL ENGINE POWER REDUCED AND THE ENGINE LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524910July 15, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, ALL OF THE INSTRUMENT PANEL FUNCTIONS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523150July 4, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR SUDDENLY LOST POWER WHILE DRIVING, NO WARNING. ENGINE LIGHT CAME ON THAT SAYS "SERVICE STABILITRAK". I WAS ABLE TO PULL OVER SAFELY AND AFTER A FEW MOMENTS I COULD DRIVE AGAIN. I PREVIOUSLY OWNED A 2009 IMPALA AND THIS SAME THING HAPPENED! IT WOULD HAVE COST $1900 TO FIX WHICH IS WHY I JUST DECIDED TO UPGRADE AND BY ANOTHER. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TYPE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522932July 2, 2013
AIR BAGS
I HAVE NOT BEEN IN ANY ACCIDENTS BUT THE SERVICE AIRBAG LIGHTS STARTED STAYING ON. WHEN I AM OPERATING THE VEHICLE, SOMETIMES THE LIGHT WILL TURN OFF AND SOMETIMES IT DOES NOT. IN ADDITION, I HAVE HAD INSTANCES WHERE MULTIPLE LIGHTS WILL COME ON AND THE ENGINE'S POWER IS REDUCED BY 50% ACCORDING TO THE INDICATOR. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND HAD THE LIGHTS "RESET". BUT THIS LATEST PROBLEM WITH THE AIRBAGS HAS ME RATTLED. I REALLY DO NOT FEEL THAT I SHOULD HAVE TO PAY $1500 OR MORE TO GET NEW AIRBAGS WHEN THE CAR HAS NOT BEEN IN AN ACCIDENT AND I CANNOT AFFORD A NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522297June 28, 2013
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
IN APRIL 2011, I WAS DRIVING ON EXPRESSWAY AND THE CHECK ENGINE LIGHT CAME ON AND WARNING READ REDUCE ENGINE POWER, SERVICE TRACTION CONTROL, SERVICE STABILITRAC AND THEN ENGINE CUT OFF AND I COASTED TO SHOULDER OF HWY. THE CAR FINALLY STARTED BACK UP AFTER A FEW MINUTES. I HAD TO BUY $100 ACCELERATOR PEDAL POSITION SENSOR. NOW ON JUNE 28, 2013, ONLY 2 YEARS LATER, IT IS DOING THE SAME THING AGAIN SO I HAVE TO BUY ANOTHER ONE. THE WARRANTY ON IT ONLY LASTED 12 MONTHS. I BOUGHT THIS CAR IN OCTOBER 2010 AND THIS PROBLEM STARTED IN APRIL 2011.THIS CAR IS JUST 3 YEARS OLD AND FROM READING ON THE WEB, THERE ARE ALOT OF CHEVROLETS HAVING THIS PROBLEM. I'M READING ABOUT MODEL YEARS FROM 2007 WITH THIS SAME ISSUE. GM SHOULD HAVE ADDRESSED THIS PROBLEM BY NOW. I NEED HELP WITH THIS ISSUE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520004June 16, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY AND ACCELERATING TO MERGE, THE CAR FELT AS IF IT DROPPED A GEAR OR TWO AND THE POWER WAS NOTICEABLY REDUCED. THE SERVICE LIGHT ON THE DASH CAME ON AND THE ERROR MESSAGE "SERVICE STABILITYTRAC- SERVICE TRACTION CONTROL" CAME ACROSS THE DASH. NOW THE CAR WHEN IT ACCELERATES "JERKS" AS IF IT'S HAVING TROUBLE MAKING IT TO THE NEXT GEAR WHEN MOVING BETWEEN 20-30MPH ON THE SPEEDOMETER. THE POWER IN ACCELERATING AFTER 30MPH IS DRAMATICALLY REDUCED THE FASTER YOU WISH TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519610June 13, 2013
STEERING, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT POWER STEERING FLUID HAD TO BE CONTINUOUSLY ADDED TO THE VEHICLE. IN ADDITION, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS RESTARTED WITHIN FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT POWER STEERING FLUID WAS LEAKING INTERNALLY AND THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED FOR THE STALLING FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32, 000 AND THE CURRENT MILEAGE WAS 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519686June 13, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A RURAL ROAD AT 55 MILES PER HOUR IN MY 2010 IMPALA AND IT WAS JUST A NORMAL ACTIVITY NO EXCESSIVE TURNING OR DRIVING . MY LIGHT CAME ON AND SAID TO SERVICE TRACTION CONTROL. THEN MY LIGHT SAID ENGINE POWER HAS BEEN REDUCED. I WAS TRYING TO GET TO A SAFE PLACE TO PULL OFF THE ROAD AN MY LIGHT CAME ON AGAIN AND IT SAID IT WAS DISENGAGING THE THROTTLE AND MY CAR JUST QUIT. NO POWER STEERING NO WARNING JUST QUIT AND I BARELY GOT IT OFF THE ROAD IN TIME TO KEEP ME FROM CRASHING! THE CAR WOULDN'T START FOR ABOUT TEN MINUTES BUT FINALLY I GOT IT STARTED AND MADE IT HOME. IF I HAD BEEN ON THE INTERSTATE THIS COULD HAVE BEEN TRAGIC ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514739June 2, 2013
TRACTION CONTROL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY CAR IS HAVING ISSUES WITH THE SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND WILL SHUT DOWN. THIS HAS HAPPENED TO ME OVER 5 TIMES NOW. I CAN'T EVEN PICK UP SPEED AFTER THIS HAPPENS. I WAS ON THE HIGHWAY ONE TIME DOING ABOUT 65 AND THE CAR JUST SHUT DOWN, I WAS ON AN INCLINE/RAMP AND AN 18 WHEELER WAS BEHIND ME AND I COULD HAVE BEEN KILLED. I HAVE TAKEN THE CAR INTO TO GET THE CODES RAN BUT CAN NOT SEEM TO GET TO THE ROOT CAUSE. I AM THINKING ABOUT JUST GIVING THE CAR BACK AND HAVING IT GO ON MY CREDIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514135May 29, 2013
AIR BAGS
I HAVE A 2010 CHEVY IMPALA THAT HAS A SERVICE AIR BAGS MESSAGE ON THE DIC MESSAGE CONSOLE. FROM WHAT I HAVE READ ONLINE THIS IS A DEFINITE SAFETY HAZARD BECAUSE THE AIR BAGS MAY NOT WORK IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY SO I THINK THIS SHOULD HAVE A RECALL SINCE IT IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513740May 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE, STABILITY AND TRACTION CONTROL, AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED THEN THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 10/02/14*LJ UPDATED 03/02/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512033May 14, 2013
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
I HAVE A 2010 CHEVROLET IMPALA LT WITH 65,000 MILES. I WAS ALMOST IN AN ACCIDENT. A DEER RAN ONTO THE HIGHWAY ON MAY 12,2013. I WAS GOING 60 MPH AND THEN MADE A SUDDEN STOP. THE NEXT DAY MY CHECK ENGINE LIGHT PLUS THE TRACTION CONTROL SYSTEM LIGHT CAME ON.... NOW, I ONLY HAD THIS CAR NOT EVEN 2MONTHS AND MAKING PAYMENTS AND I AM HAVING PROBLEMS WITH IT (ALREADY). ANY OTHER CAR THAT I HAD HAVE IN THE PAST I MADE SUDDEN STOPS AND CHECK ENGINE LIGHTS NEVER COMES ON. WHATS GOING ON WITH THE CHEVROLET IMPALAS? THEY LOOK NICE BUT THEY ARE SSSOOOO NOT WORTH THE COST TO PURCHASE OR TO GET REPAIRED. THIS IS THE ONLY BAD INVESTMENT I HAVE EVER MADE IN MY LIFE. I SHOULD HAVE STUCK WITH MY MAZDA. I WILL LET IT BE KNOWN TO ANYONE WHO ASK ME ABOUT CHEVROLET TO DONT EVEN BOTHERED. THERE ARE BETTER CARS THAN THE CHEVROLET. THIS CAR IS ALSO A GAS GUZZLER. I PUT $50 IN THE TANK EVERY 5 DAYS WHEN DRIVING LOCALLY. I ONLY WORK 10 MINUTES FROM MY HOUSE. EVERYTIME YOU STOP YOU LOOSE GAS MILEAGE ON YOUR DIC THE GAS IS GREAT ON THE HIGHWAY THOUGH. LIKE I SAID THE WORST INVESTMENT I HAVE EVER MADE. CHEVROLET....IM SO UPSET AND DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509554April 25, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
RIDING ALONG AT 70 MPH TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COMES ON. COMPUTER SAYS ENGINE SPEED IS REDUCED. DROVE TWO MORE MILES TO PULL OVER SAFELY BUT CAR CUT OFF AND COMPUTER SAYS ENGINE START IS DISABLED AND CAR WOULD NOT RESTART UNTIL I UNHOOKED BATTERY. NOT REAL FUN WITH RUSH HOUR IN ST. LEWIS.GLAD I WAS NOT [XXX]ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509058April 22, 2013
ELECTRICAL SYSTEM
KEY WONT TURN CAR OFF COMPLETELY, WONT COME OUT OF IGNITION, I SEE WHERE MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH CHEVY, WHY NO RECALL? OBVIOUSLY ITS A PROBLEM COMING FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508426April 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE REAR DEFROST WIRING HARNESS. THE MANUFACTURER ADVISED THAT THE FAILURE WAS CAUSED BY ORDINARY WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508462April 16, 2013
POWER TRAIN
[XXX] I HAVE ATTACHED THIS LINK AS A REFERENCE SO THAT YOU CAN SEE THAT I AM NOT THE ONLY ONE GOING THROUGH THIS. I HAVE BEEN EXPERIENCING THE SAME PROBLEMS AS ALOT OF THESE PEOPLE AS FAR AS THE CAR JERKING AND WITH THE CAR REDUCING ITS SPEED (SERVICE STABILITRAK WARNING). I HAVE BEEN TO THE DEALER 3 TIMES ALREADY, WHICH I HAD TO REPLACE TRANSMISSION LINES AND AN ACCELERATOR SENSOR (WHICH THEY REPLACED THE WHOLE ACCELERATOR). PLEASE NOTE MY COMPLAINT IS NO REFLECTION TO THE SERVICE DEPT AT THAT DEALER FOR THEY WERE EXTREMELY COURTEOUS AND AS HELPFUL AS THEY COULD POSSIBLY BE. I WAS VERY HAPPY WITH THE DEALER, BUT I AM NOT AT ALL HAPPY WITH THE WAY GM IS NOT HANDLING THIS. AS YOU READ THROUGH THE COMMENTS ON THAT LINK, THIS IS A VERY DANGEROUS PROBLEM AND IT NEEDS TO BE RECALLED ASAP. I TRAVEL ON MAJOR EXPRESSWAYS 4 DAYS A WEEK WITH MY MOM AND DON'T WANT TO END UP IN A BAD ACCIDENT BECAUSE OF THIS. I HAVE PHOTOS OF THE DASHBOARD MESSAGES IF NEEDED. AS OF TODAY, THEY ARE NOT ON BUT THE CAR IS JERKING AGAIN. PLEASE CONSIDER ACTION ON THIS. -- THANK YOU. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508078April 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE WAS UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF. HE EVENTUALLY DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT WIRING IN THE SHIFTER HAD BECOME WORN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505756April 10, 2013
ELECTRONIC STABILITY CONTROL (ESC)
STABILITRAC LIGHT ON WITH REDUCED ENGINE POWER - TESTED AND FOUND CODE B 2138 REPLACED SHORTED GAS PEDAL ASSEMBLY. ON APRIL 9, 2010 THE SAME PROBLEM OCCURRED. THE DEALERSHIP CHARGED ME $463 FOR THE FIRST REPAIR AND NOW THEY ARE SAYING I MUST PAY ANOTHER $500 FOR A SENSOR. THIS IS A MAJOR SAFETY ISSUE AND A FAULTY SYSTEM THAT SHOULD BE UNDER WARRANTY AND/OR UNDER GMAC RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505036March 30, 2013
ELECTRICAL SYSTEM
PURCHASED BY CHEVY 2010 IMPALA ON JANUARY 25TH OF THIS YEAR AND JUST LAST NIGHT (MARCH 18TH AROUND 715PM) ON MY WAY HOME FROM WORK JUST AS I WAS SPEEDING UP AFTER GETTING ON THE 405 IN WA. MY CHECK ENGINE LIGHT CAME ON, THE SERVICE STABILITYTRAC CAME ON, CHECK ENGINE LIGHT AND THERE WAS THIS OTHER LIGHT WHAT LOOKED LIKE TO BE A PICTURE OF THE CAR SWERVING ON ICE ALSO CAME ON. MY CAR SLOWED DOWN, BUT NEVER CUT OFF. MY GET UP ON MY CAR WASN'T WHAT IT NORMALLY IT. I WAS ABLE TO MAKE IT HOME FROM WORK, BUT I THOUGHT IT WAS WEIRD THAT MY CAR STARTED TO DO THAT. I PURCHASED THIS CAR WITH ONLY A LITTLE OVER 40K MILES ON IT. I CHECKED THE OWNERS MANUAL AND THERE IS NOTHING IN THERE ABOUT A "SERVICE STABILITYTRAC". I IMMEDIATELY SEND 2 EMAILS TO THE GENTLEMAN THAT I WORK WITH AT THE LOCAL DEALERSHIP THAT I GOT MY CAR FROM. IT WAS AFTER HOURS WHEN I SENT THE EMAILS, SO I HAVE YET TO GET A RESPONSE. THIS MORNING THOUGH, MY CHECK ENGINE LIGHT WAS THE ONLY THING THAT CAME ONE THIS MORNING. I WENT AHEAD AND DROVE INTO WORK WHICH IS ABOUT 25MILES AWAY FROM MY HOME AND THE CHECK ENGINE LIGHT STAYED ON, BUT YET THE OTHER 2 DIDN'T EVER COME ON AND THERE WAS NO PROBLEM WITH ACCELERATING. THIS IS MY FIRST EVER NEWER CAR AND I LOVE LOVE LOVE IMPALA'S, BUT I HAVE BEEN READING ALL THE OTHER POSTS AND IT CONCERNS ME BECAUSE I'M NOT RICH NOR DO I HAVE THE MONEY OR TIME TO FIX A PROBLEM THAT WASN'T CREATED BY ME. IT'S VERY DISAPPOINTING TO KNOW THAT WITH ALL THESE POSTINGS THAT GM HASN'T STEPPED IN AND FIXED THIS PROBLEM NOR COME UP WITH A PROACTIVE SOLUTION FOR THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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