Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10435578November 14, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WOULD WEAR PREMATURELY. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE REAR AXLE THAT WAS AFFECTING THE TIRES. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435423November 13, 2011
POWER TRAIN
HAVE 2007 IMPALA LT3. (PURCHASED FROM SUNSET CHEVROLET, SUMNER, WA) 1/13/2010. HAVING SERIOUS TRANSMISSION ISSUES. TOOK VEHICLE TO FIRESTONE (6/10/10) FOR ROUTINE OIL CHANGE AND INSPECTION. FOUND LEAK IN TRANSMISSION. ALSO NEEDED FUEL SYSTEM SERVICE. REPAIRS NOT DONE AT THIS TIME DUE TO FINANCIAL SHORTAGE. TOOK TO FIRESTONE AGAIN FOR ROUTINE OIL CHANGE 8/26/10. DURING ROUTINE INSPECTION OIL LEAK DETECTED. TRANSMISSION LEAKING. AND POWER STEERING MAKING ABNORMAL NOISE. COULD NOT AFFORD REPAIRS. THEN TOOK VEHICLE TO DEALERSHIP. WAS TOLD THAT REPAIRS NOT COVERED BY WARRANTY. COULD NOT AFFORD OUT OF POCKET. TRANSMISSION GOT WORSE AS DID OIL LEAK AND POWERSTEERING. 1/31/11 FIRESTONE SERVICED THE TRANSMISSION AND REPLACED THE LEAKING GASKET. THIS DID NOTHING TO HELP TRANSMISSION ISSUES. CONTACTED GM. WAS EVENTUALLY TOLD THAT EVEN THOUGH BURIEN CHEVROLET TOLD US THE PARTS WERE NOT COVERED BY WARRANTY, THAT IN FACT THE PARTS WERE COVERED BY WARRANTY AT THE TIME WE TOOK IT TO THE DEALER. BUT BECAUSE WE TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP, THEIR WAS NOTHING GM COULD DO TO ASSIST US WITH OUR ISSUE. NOW I AM UNSURE HOW TO PROCEED. ANY ADVISE? THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432931October 26, 2011
UNKNOWN OR OTHER, SUSPENSION
07 IMPALA FOR EXCESSIVE FRONT TIRE WEAR NOT REAR AS HAS BEEN THE PROBLEM. CAR HAS NOW 52,000 MILES ON IT . DEALERSHIP HAS TESTED THE CAR FOR PROBLEM WITH REAR ALIGNMENT BOLTS, CHECKED IT TO GM SPECS. CONTACTED GM WHO SAID THERE WAS NO PROBLEM WITH THE CAR. CAR GOES THROUGH A SET OF FRONT TIRES APPROX EVERY 15000 MILES. COMPLAINT STARTED AFTER REPLACING FIRST SET OF TIRES @ 16,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429972October 12, 2011
ENGINE AND ENGINE COOLING
MY VEHICLE HAS THE 3.9 L LTZ PACKAGE. IT USES 2 TO 3 QUARTS OF OIL PER OIL CHANGE. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO MONITOR MY OIL CONSUMPTION EVERY 1,000 MILES. SO FAR WE HAVE USED 1/2 QUART IN 2,000 MILES. THE DEALERSHIP DOES NOT SEEMED CONCERNED BUT FRANKLY MY CAR SHOULD NOT BE USING ANY OIL. GM SHOULD DO SOMETHING. WE HAVE A 10 YEAR/100,000 MILE WARRANTY. I HOPE GM DOESN'T TRY TO SQUEAK OUT OF FIXING THIS ISSUE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429217October 9, 2011
SERVICE BRAKES, HYDRAULIC
HAVE HAD ISSUES WITH WARPING ROTORS ON A 2007 LTZ WITH ONLY 50,XXX MILES ON IT. THIS IS A SAFETY ISSUE AS THE INFERIOR PRODUCT (GM BRAKE ROTORS) MAKE THE CAR SHUTTER AND SHAKE, WHICH CAUSES THE DRIVER TO ALMOST LOSE CONTROL. THIS HAS BEEN GOING ON FOR TOO LONG GM. MY 2003 SILVERADO HAS THE SAME ISSUES WITH THE BRAKES. GM - READ YOUR CUSTOMERS REVIEWS AND FIX THIS PROBLEM! I FOR ONE LIKE TO BUY AMERICAN, BUT HAVE SINCE CONSIDERED A DIFFERENT ROUTE SINCE MY FAMILY'S SAFETY IS BEING COMPROMISED WITH THE INFERIOR BRAKE COMPONENTS THAT GM HAS IN THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426931September 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ATTEMPTING A RIGHT TURN, THE VEHICLE SUDDENLY ACCELERATED AND SHE WAS UNABLE TO ENGAGE THE BRAKES. THE CONTACT MENTIONED THAT THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS FILED AND THE DRIVER WAS BADLY BRUISED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 11/29/11 *BF UPDATED 12/02/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10426570September 21, 2011
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE'S TRANSMISSION SLIPS WHEN ACCELERATING, AND ALSO JERKS WHEN IDLING. THIS IS A COMMON ISSUE THAT HAS BEEN REPORTED IN MULTIPLE PLACES BY A LARGE NUMBER OF PEOPLE. ISSUE HAS BEEN INCREASING IN FREQUENCY - MAKING THIS CAR UNSAFE TO DRIVE, YET CHEVROLET HAS NOT BOTHERED TO ADDRESS THE NOW OBVIOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426368September 19, 2011
SERVICE BRAKES, HYDRAULIC
I NOTICED THAT ALL OF A SUDDEN WHEN I WOULD TRY TO STOP MY CAR WOULD SHAKE OR HESITATE TO STOP. I THOUGHT IT WAS MY BRAKES. AFTER TRYING TO PARK AND THE BRAKES NOT STOPPING AT ALL. I TOOK THE CAR TO REPAIR SHOP TO BE FIXED. FIRST I WAS TOLD IT WAS THE MASTER CYLINDER AFTER REPLACING THAT THE CAR STILL WOULD NOT STOP. SO I WAS TOLD IT WAS THE HYDRAULIC ABS SYSTEM AND THAT ALL THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE DEALERSHIP DOESN'T HAVE THE PART IT IS ON BACKORDER DUE TO THE HIGH VOLUME OF THE PART. THAT SAYS TO ME THERE IS A PROBLEM THAT CHEVY NEEDS TO BE RESPONSIBLE FOR AND CORRECT BEFORE A SERIOUS ACCIDENT HAPPENS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425483September 14, 2011
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS WONDERING I HEAR A CLICKING SOUND ON MY AIR CONDITIONER WHAT COULD IT BE AND COULD THAT BE A RECALL. I CAN'T TURN ON MY AIR CONDITIONER BECAUSE I AM SCARED THAT MY CAR CAN CATCH FIRE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424655September 11, 2011
VISIBILITY, ENGINE AND ENGINE COOLING, STRUCTURE, TIRES
I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422113August 23, 2011
SUSPENSION
TRAVELING EASTBOUND ON I-90, LOW TIRE PRESSURE WARNING CAME ON, I PULLED OVER TO CHECK MY TIRES AND NOTICED THAT JUST THE INSIDE OF MY REAR TIRES WERE WORN DOWN TO THE BELTS, HOWEVER VERY LITTLE WEAR ON THE OUT SIDE OF THE TIRE. I VISUALLY CHECKED THE TIRE PRIOR TO GETTING ON THE HIGHWAY AND DID NOT NOTICE ANY WEAR. AFTER DOING SOME RESEARCH, I FOUND THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS IS DEFINITELY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420905August 22, 2011
SUSPENSION:REAR
REAR TIRES WEARING TOO PREMATURELY DUE TO BAD ENGINEERING AND DESIGN IN THE 2007 CHEVY IMPALA. I'M AT 50,000 MILES AND SECOND SET OF TIRES IS WEARING TOO SOON AS WELL. THERE IS A PROBLEM WITH THE SUSPENSION & SPINDLE RODS ANGLING THE TIRES IN THE WRONG POSITION CAUSING THE CAR TO BE UNSAFE DURING ANY ICE, SNOW AND OR SLIPPERY CONDITIONS. GM HAS RECALLED ALL POLICE VEHICLES TO FIX THE PROBLEM IN THE EXACT MODEL CAR. HOWEVER, THEY ARE LEAVING THE INDIVIDUAL OWNER TO SCRAMBLE AND FIND A SOLUTION, KNOWING IT'S A DANGEROUS SITUATION. REAR SPINDLE RODS PART NUMBERS 10329689 (2) AND 10329691 (2) NEED TO BE REPLACED AS NOTED ON BULLETIN 08032 BY GM AND THEY SELL A COMPLETE KIT TO CORRECT THEIR MISTAKE. THIS IS A $600 TO $700 REPAIR PLUS NEW TIRES G.M. WILL NOT REPLACE ANYTHING STATING THIS ONLY APPLIES TO POLICE VEHICLES. BUT ALL PART NUMBERS ARE THE SAME ON POLICE AND REGULAR IMPALA'S. UPDATED 09/27/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420937August 22, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER TIRE EXPLODED. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND THE ROADSIDE ASSISTANCE REPLACED THE TIRE WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THEY INFORMED THE CONTACT THAT THE SEVERE TIRE WEAR WAS CONTRIBUTED TO MISALIGNMENT. THE TECHNICIAN REPLACED THE DEFECTIVE TIRE AND AN ALIGNMENT WAS PERFORMED. ON A SEPARATE OCCASION THE FAILURE RECURRED WITH THE IDENTICAL TIRE. THE DEFECTIVE TIRE WAS REPLACED WITH A NEW TIRE. A FOUR WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE THREE DIFFERENT TIMES AND THE FAILURE CONTINUED TO OCCUR. THE REAR DRIVER, FRONT DRIVER AND PASSENGER SIDE TIRES HAD BEEN REPLACED AS A RESULT TO THE PREMATURE TIRE WEAR. THE MANUFACTURER WAS NOTIFIED OF THE CONSISTENT FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419608August 16, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I OWE A CHEVY IMPALA 2007 AND I WAS HAVING TROUBLE WITH THE CAR MUFFLER, IT WAS MAKING A NOISE. ON TAKING IT TO THE SERVICE SHOP, I WAS TOLD THAT IT NEEDED TO BE CHANGED AND THE PROBABLE REASON IS THE SALT HAS CAUSED THE DAMAGE. THE CAR HAS RUN 69 K MILES. I ENDED UP CHANGING THE MUFFLER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416909August 3, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE ROAD CONDITIONS WERE WET, THE VEHICLE WOULD SLIDE AND HE WAS UNABLE TO CONTROL THE VEHICLE. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED; HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 62,000. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416732August 2, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES AND REAR STRUTS NEEDED TO BE REPLACED. UPON RETURNING FROM A TRIP, THE FRONT DRIVERS SIDE TIRE WAS FLAT. WHILE INFLATING THE TIRE, THE CONTACT NOTICED THAT WIRING WAS COMING OUT OF THE TIRE. THE VEHICLE WAS TAKEN TO THE LOCATION OF THE TIRE MANUFACTURER, WHERE THE CONTACT WAS INFORMED THAT THE REAR STRUTS WERE FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH A HEAVIER DUTY POLICE ISSUED SUSPENSION SYSTEM WHICH CAUSED THE FAILURE. THE MANUFACTURER OF THE VEHICLE WAS THEN NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ACTUALLY NOT EQUIPPED WITH THE POLICE DUTY SUSPENSION SYSTEM. THE FAILURE MILEAGE WAS 32,366 AND THE CURRENT MILEAGE WAS 32,591. UPDATED 9/13/11 *CN UPDATED 2/22/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415335July 27, 2011
SUSPENSION:REAR
I HAD HEARD ABOUT A RECALL ON THE 20007- 2008 CHEVY IMPALA. IT INVOLVES THE SPINDLE RODS ON THE REAR SUSPENSION. I HAVE A 2007 IMPALA AND THE BAD SPINDLE RODS ARE EFFECTING MY REAR TIRES. I PURCHASED 4 TIRES IN 2009. AS OF TODAY, MY REAR TIRES NEED REPLACING REALLY SOON DUE TO THIS PROBLEM WITH THE SPINDLE RODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414873July 23, 2011
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SUSPENSION:REAR, TRACTION CONTROL SYSTEM, TIRES:TREAD/BELT
WE PURCHASED OUR 2007 IMPALA SS ON 11/17/09 WITH 33,003 MILES ON IT. ON JULY 20, 2011 WHILE DRIVING HOME FROM WORK WITH MY WIFE AND STEPSON ON THE I-94 FREEWAY IN CLINTON TOWNSHIP, MI., THE LEFTSIDE REAR TIRE BLEWOUT. WE NOTICE THAT IT HAD BROKE THE INNER PLASTIC PIECE AND BENT THE MUFFLER TIP AND THERE WAS CLEARLY NO RUBBER LEFT ON THE INSIDE OF THE TIRE ALL YOU SAW WAS WIRES. HAD TO PUT OUR SPARE TIRE ON. TOOK THE CAR INTO THE TIRE SHOP ON JULY 22, 2011 TO HAVE THAT TIRE REPLACED, SERVICE GUY SAID THERE WAS NO RUBBER LEFT ON THE INSIDE OF THE LEFT TIRE IN THE REAR, AND THE WIRES WERE CLEARLY VISIBLE AND SHOWED US THEM, WHICH WE HAD NOTICED WHEN THIS OCCURRED. HE ALSO STATED THAT ON THE REAR RIGHTSIDE THE WIRES WERE SHOWING TOO. WE HAD HIM REPLACE ALL 4 TIRES ON THE VEHICLE. HE ALSO STATED THAT WE HAD BEEN THE 4TH IMPALA THEY HAD REPLACED TIRES ON IN THE PAST WEEK. WHILE ON THE LIFT WE NOTICED THAT THE BACK TIRES WERE SLIGHTLY LEANING OUT, LIKE (/) LEFT SIDE AND (\) RIGHT SIDE, I TOLD HIM THAT I WANT THE TIRES BACK AND HE GAVE THEM TO ME. WE TOOK THEM HOME AND TOOK PICKS OF THEM AND THE BACK OF OUR CAR TO SHOW HOW THE TIRES WERE STILL LEANING OUT, AND ALSO TOOK PICTURES OF WHERE THE PLASTIC HAD BEEN BROKE IN THE WHEEL WELL. THIS HAS HAPPENED IN LESS THAN 20,000 MILE SINCE WE PURCHASED THE VEHICLE. I WENT TO THE DEALERSHIP THAT WE PURCHASED THE VEHICLE FROM AND TOLD THE SERVICE GUY WHAT HAD HAPPENED, HE STATED THAT THERE WAS NO RECALL AS OF YET ON THIS PROBLEM BUT THAT OTHER PEOPLE HAD CAME IN WITH THE SAME COMPLAINTS, THAT I SHOULD GET AHOLD OF GM AND SEE WHAT THEY SAY. HE TOLD ME THAT HE WAS AWARE OF THE POLICE VEHICLE THAT HAD BEEN RECALLED BUT AS OF YET KNEW NOTHING ABOUT ALL OTHERS. HE STATED THAT HE WISHED HE COULD DO SOMETHING FOR US BUT THERE WAS NOTHING HE COULD DO. WHEN IS GM GONNA DO SOMETHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414608July 21, 2011
SUSPENSION
THE CAR HAS ALIGNMENT PROBLEM. WHILE DRIVING I NEVER FELT CONFIDENT ABOUT THE FEEL AND FELT LIKE TRACTION WAS NOT WAS NOT GOOD. ORIGINAL SET OF TIRES PREMATURELY FAILED AROUND 30,000 MILES. EXCESSIVE WEAR ON THE INSIDE. WHEN COMPLAINED THE DEALER SAID IT NEEDED ALIGNMENT AND PERFORMED ON THE FRONT WHEELS. AFTER THAT I REPLACED ALL 4 TIRES. UPON EXAMINING THE TIRES RECENTLY I REALIZED THAT THE REAR TIRES ARE WEARING UNEVENLY, INSIDE WAS WEARING FAST. THE ROAD NOSE FROM THE REAR WHEELS WAS INCREASING STEADILY. HOWEVER THE FRONT TIRES SEEMS TO BE FINE. WHEN I CALLED THE DEALER WITH THE PROBLEM, HE SUGGESTED ALL WHEEL ALIGNMENT FOR WHICH I WILL HAVE TO PAY. I STRONGLY BELIEVE THE PROBLEM WAS DUE TO DEFECTIVE PARTS/INSPECTION PRIOR TO DELIVERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413671July 20, 2011
SUSPENSION:REAR
2007 CHEVY IMPALA - VERY DANGEROUS TO DRIVE ON SLICK ROADS - ABNORMAL REAR TIRE WEAR DUE TO ALIGNMENT ISSUES - WEARS OUT TIRES IN APPROXIMATELY 15000 MILES DUE TO EXCESSIVE INNER WEAR / CAMBER OUT OF ALIGNMENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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