Chevrolet Impala Complaints (2011)

505 consumer complaints on file.

#10567053March 4, 2014
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON I70 GOING 70 MPH AND OUT OF NOWHERE MY ENGINE LIGHT COMES ON AND 3 MESSAGES START APPEARING ON THE DASH. 1) SERVICE STABILTRAC, 2) SERVICE TRACTION CONTROL, 3( ENGINE POWER REDUCING. MY CAR A 2011 CHEVY IMPALA SLOWS DOWN TO ABOUT 50. I GET IT GOING BACK TO 60 BUT NOT VERY EASILY. I KEEP GOING AND MERGE ONTO 465 (INDIANAPOLIS INDIANA AREA). I COME INTO SLOWER TRAFFIC WHERE I NEED TO STOP. I APPLY MY BREAKS AND THE PEDAL WILL NOT ENGAGE. ALMOST HIT A CAR. ALSO WHEN I SLOWED DOWN THE CAR STARTED SHAKING BAD. I CONTINUE A LITTLE FARTHER IN SLOW TRAFFIC AND HAD TO STOP AGAIN, SAME THING WITH THE BREAKS. SO I PULLED OVER AND SHUT OFF MY CAR ON THE SIDE OF I465. MY DAUGHTER HAD LOOKED UP THE ERROR MESSAGES ON THE INTERNET AND THERE SEEM TO BE A LOT ON THERE WITH THE SAME PROBLEM. THEY ALL SAID THE SAME THING, AFTER SHUTTING THE CAR OFF AND RESTARTING IT IT WAS FINE. I MADE IT HOME AND EVERYTHING SEEMED FINE FOR A COUPLE OF WEEKS AND IT HAPPENED A FEW MORE TIMES SO FAR. ONCE AT A STOP SIGN AND THE SAME DAY AS I WAS BACKING OUT OF PARKING SPACE AT WORK. ONCE AGAIN THAT SAME WEEK I WAS DRIVING IN TOWN AND TOOK OFF FROM A RED LIGHT AND IT HAPPENED AGAIN. FROM A COMPLETE STOP THE CAR STARTED SHAKING AND THE ERROR MESSAGES AND ENGINE LIGHT COME ON AND IT WOULD NOT ACCELERATE. I WOULD HAVE THOUGHT NOTHING ABOUT IT EXCEPT TO GET IT FIXED, BUT AFTER READING SO MUCH ON THE INTERNET ABOUT THE SAME PROBLEM THERE HAS TO BE AN ISSUE AND NEEDS TO BE RECALLED. GM NEEDS TO OWN UP TO THIS PROBLEM BEFORE PEOPLE GET INJURED OR WORSE DIE FROM THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566441February 28, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I STARTED MY CAR, AND AS I WAS PULLING OUT OF MY DRIVEWAY THE FOLLOWING MESSAGES STARTED COMING UP REDUCED ENGINE POWER, SERVICE TRACTION CONTROL , SERVICE STABILITY TRACK. I PULLED BACK IN , I TURNED THE CAR OFF AND TURNED IT BACK ON, THE CAR SEEMED NORMAL AGAIN, I THEN ,STARTED GOING TO WORK, ABOUT A MILE FROM WORK THE SAME MESSAGES STARTED COMING UP AND I DID THE SAME STEPS TURNED THE CAR OFF AND THE TURNED IT ON AGAIN. I CONTACTED THE DEALER AND HE STATED IT COULD BE THE THROTTLE BODY, AND THEY HAVE BEEN HAVING THIS PROBLEM WITH THIS MODEL CAR. HOWEVER I WAS STATED THAT IT IS MY RESPONSIBILITY TO PAY FOR THIS DEFECT. ARE THEY REAL, THE HAVE MANUFACTURERS DEFECTIVE PART AND I HAVE TO PAY FOR THIS, THAT IS UNFAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644053February 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
SUSPENSION PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566300February 27, 2014
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A REDUCTION OF ENGINE POWER WITH THE ILLUMINATION OF THE TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS. THE FAILURE OCCURRED ON ICY AND DRY ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565869February 25, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCE ENGINE POWER AND CHECK STABLE LINK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 46,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564322February 14, 2014
POWER TRAIN
WHEN SLOWING TO MAKE TURN "TRACTION" WARNING LIGHT FLASHES VEHICLE DOES NOT WANT TO ACCELERATE WHEN PRESSING GAS PEDAL AND THEN JUST TAKES OFF SUDDENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564376February 14, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS HAPPENED TOO MANY TIMES, AND I HAVE TAKING IT TO THE DEALER 3 TIMES. STABILITRAK REDUCE ENGINE POWER COMES ON. ONE TIME THROTTLE DISARMED CAME ON AND MY CAR CUT OFF ON THE FREEWAY AND ALL I COULD DO WAS COAST OFF THE RAMP. THIS IS HAPPENING SO OFTEN AND I AM TIRED OF IT. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562593February 2, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE CHECK ENGINE LIGHT CAME ON (AND HAD GONE OUT) PREVIOUSLY. DASH SAID "SERVICE STABILITRAC, ENGINE POWER REDUCED" AND A MECHANIC SAID IT WAS A "SENSOR IN THE GAS PEDAL" AND THAT IF IT KEPT HAPPENING WE SHOULD REPLACE IT. I DIDN'T FULLY REALIZE THAT THIS MEANT THAT THE THROTTLE WOULD DISABLE ITSELF WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC ON THE HIGHWAY IN THE LEFT HAND LANE GOING UP A HILL DOING 60 MPH. THERE WAS TRAFFIC BEHIND ME AND IN OTHER LANE SO I HAD TO PULL INTO THE CENTER SHOULDER OVERTOP OF 5 INCHES OF SNOW AND ICE. IT WAS A STRUGGLE NOT TO HIT THE GUARDRAIL. THERE WAS BARELY ENOUGH ROOM. I JUST MADE IT OVER THE YELLOW LINE. IT WAS 20 DEGREES AND THEN HAD TO WAIT AN HOUR FOR A TOW TRUCK. THE CAR DID START AND DRIVE AT THE GARAGE. THIS MECHANIC REPLACED THE ACCELERATION PEDAL ASSEMBLY. THE ERROR WAS CODE P2122. HE ALSO STATED THAT HE COULD SMELL BURNING WIRES. I HAD SMELLED IT BUT DIDN'T REALIZE WHAT IT WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562053January 29, 2014
AIR BAGS
SERVICE AIRBAG LIGHT COMES ON WHEN START. WILL RESET TILL RESTART. DEALER QUOTE WAS 550 FOR PART 200 LABOR. JUST NOW 3 YEARS OLD WITH ALL OTHER COMPLAINTS OBVIOUSLY A DEFECTIVE SAFETY RELATED PART. CHEVY AND GM APPEAR TO BE IGNORING THIS ISSUE AND MAKING A GOOD PROFIT ON DEFECTIVE PARTS. COME ON GM HOW ABOUT BACKING UP YOUR PRODUCT. WE BAILED YOU OUT HOW ABOUT MAKING THINGS RIGHT WITH PEOPLE THAT ARE STILL BUYING YOUR CARS. THIS MAY BE MY 3RD AND LAST GM PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560116January 15, 2014
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE INTERSTATE WITH THE CRUISE CONTROL ON WHEN SUDDENLY MY CAR JERKED AND A MESSAGE SHOWING "ENGINE POWER REDUCED, SERVICE STABILITRAK" SHOWED UP. I NOTICED THE RPMS JERKING UP AND DOWN WITH A PRETTY DRAMATIC RANGE. WHEN I SLOWED DOWN MY CAR STARTED SHAKING. THE WORST PART IS THAT WHEN I SHUT MY CAR OFF THE PROBLEM STOPS. THIS HAS HAPPENED 4 OTHER TIMES. ONCE WHILE IDLING. ONCE WHILE SLOWING DOWN FROM 55 TO 35 AND ONCE WHILE DRIVING ABOUT 35 MPH. THERE SEEMS TO BE NO PATTERN AND IT IS INTERMITTENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557921December 31, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I STARTED MY CAR AFTER A COLD NIGHT AND IMMEDIATELY GOT A "SERVICE STABILITRAK", "ENGINE POWER REDUCED", AND "SERVICE TRANCE ION CONTROL" MESSAGES. THE CAR HAD AN EXTREMELY ROUGH IDLE AND THEN WOULD NOT ACCELERATE TO MORE THAN 25 MPH. I RETURNED HOME AND MADE AN APPOINTMENT AT THE DEALERSHIP. LATER, I WAS READY TO TAKE THE CAR INTO THE DEALER AND IT STARTED FINE WITH NO ERROR MESSAGES OR CHECK ENGINE LIGHT. I CALLED THE DEALER AND THEY SAID IT MUST HAVE BEEN A COMPUTER ERROR THAT FIXED ITSELF. WELL, IT'S A WEEK LATER NOW AND I AM HAVING THE ISSUES AGAIN EXCEPT RESTARTING THE ENGINE DOES NOT FIX IT ANYMORE. THIS IS A SERIOUS ISSUE AND NEEDS TO BE RESOLVED BY GM AND NOT COST THE MANY PEOPLE EXPERIENCING THIS ISSUE HUNDREDS OF DOLLARS TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557557December 28, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN THE ROAD SERVICE TRACTION CONTROL REDUCE ENGINE POWER AND STABILITY CONTROL LIGHT CAME ON. CAR ENGINE LOST POWER AND I THOUGHT IT WAS GOING TO BLOW UP IT MADE THE WHOLE CAR SHAKE. YOU SHUT IT OFF FOR A FEW AND RESTART IT AND ITS LIKE NOTHING EVER HAPPENED. NOT TO HAPPY ABOUT THIS I HAVE NOT HAD THE CAR A YEAR. GUESS A PERSON NEEDS TO DIE FROM THIS MATTER BEFORE THERE IS A RECALL ON THIS WHAT A JOKE. AND THE WORST IS CHEVY WILL NOT COVER ANY OF THIS EVEN IF THE CAR IS UNDER A WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555903December 12, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING DOWN THE ROAD, THE CAR WILL VIOLENTLY JERK, AND THE DASHBOARD WILL FLASH, REDUCED ENGINE POWER. NOW CAR WON'T MOVE AT ALL. WE HAVE REPLACED THE GAS PEDAL TWICE! CHEVROLET NEEDS TO ADDRESS THIS ISSUE. I AM SEEING IT ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554150November 29, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING AT 60 MPH, MESSAGES WERE FLASHING: SERVICE STABILITRAC SOON, REDUCED POWER TO ENGINE, CHECK TRACTION CONTROL. CAR DECELERATED TO 30 MPH ON THE HIGHWAY, HARD TO STEER. I PULLED OFF THE ROAD, TURNED IT OFF AND WAITED. SEVERAL MINUTES LATER IT RESTARTED AND I WAS ABLE TO DRIVE IT HOME. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHT STILL COME ON. IT SHIFTS HARD (AND IT'S AN AUTOMATIC TRANSMISSION). IN ADDITION, CRUISE CONTROL WILL NOT WORK DURING THIS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553615November 24, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN, TRACTION CONTROL SYSTEM
THIS IS THE SECOND TIME THIS HAS HAPPENED. LESS THAN A YEAR AGO, WE RECEIVED A SERVICE STABILITRAC/SERVICE TRACTION CONTROL/ENGINE AT REDUCED POWER MESSAGE AND SPEED DROPPED FROM 40 MPH TO 5 MPH. WE BROUGHT IT TO THE CHEVROLET DEALER AND A TRACTION POSITION CONTROL SENSOR WAS REPLACED. TODAY, ON 11/24/13, WE WERE DRIVING 15 MPH IN A PARKING LOT AND RECEIVED THE SAME MESSAGE RESULTING IN THE SAME PROBLEM. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE VEHICLE ESSENTIALLY STALLS OUT WITH LITTLE TO NO POWER AND NEARLY CAUSED A COLLISION AT AN INTERSECTION. WHEN WILL NHTSA FORCE GM TO RECALL AND FIX THIS ISSUE? THIS IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553083November 20, 2013
TIRES
ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551671November 10, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVING AND THE CAR SHUT OFF COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550440October 31, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED A 2011 CHEVROLET IMPALA A YEAR AND HALF AGO FROM VICTORY CHEVROLET IN MOUNT HOLLY< N.C. AFTER THE FIRST WEEK OF OWNING THE CAR WHICH HAD ONLY 27000 MILES ON IT THE STABILTRAK LIGHT CAME ON, SINCE THEN IT HAS HAPPENED FOUR TIMES INCLUDING TODAY, TWO OF THESE TIMES I CAME CLOSE TO HAVING A WRECK. I FOUND ON THE WEB THAT THIS IS HAPPENING TO THE IMPALAS. I WROTE GM TO ASK IF SOMEONE WOULD HAVE TO BE KILLED TO RECALL THESE AND BE FIXED. IF YOU LOOK AT THIS YOU WILL SEE THEY DID RECALL THE POLICE CARS BUT NOT THE PERSONAL VEHICLES. I DON'T KNOW IF YOU CAN HELP BUT I WILL CONTACT ALL THE NEWS MEDIA TILL SOMEONE WILL LISTEN. AGAIN I HAVE TO TAKE MY CAR IN FOR REPAIRS FOR THE SAME REASON. THANK YOU! IF CANADA IS SUING GM FOR THIS REASON THEN WHY IS SOMETHING DON'T DONE HERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547338October 9, 2013
SUSPENSION, SERVICE BRAKES, STEERING
WE PURCHASED THE IMPALA IN APRIL OF 2013 WITH 35,408 MILES ON THE CLOCK, WE DROVE IT AROUND TOWN THEN WE TOOK IT ON A TRIP TO CALIFORNIA FROM LAS VEGAS A FEW MONTHS LATER, WHEN WE WHERE ON THE WAY TO CALIFORNIA ON A NOT SO STEEP DOWNGRADE WE HIT THE BRAKES AT ABOUT 70MPH TO SLOW DOWN THE STEERING WHEEL SHOOK VIOLENTLY SIDE TO SIDE LIKE THE FAMOUS 'DEATH WOBBLE' BUT WE ONLY SLOWED TO ABOUT 60MPH. ON THE WAY BACK IT DID IT AGAIN THIS TIME WENT FROM 70 TO 67 MPH, WE TOOK IT TO THE DEALER AND THEY SAID MY ROTORS NEEDED TO BE TURNED AND GAVE ME THE DEALER COLD SHOULDER.. I REPLACED THE FRONT ROTORS AND ALL 4 NEW TIRES AS OF TODAY AND IT STILL DOING IT, WENT BACK TO THE DEALER AND SAME THING, THIS CAR IS UNSAFE TO DRIVE OVER 50MPH BUT THE DEALER DOES NOT CARE AND IS OUT OF WARRANTY... I WILL NEVER BUY A GM PRODUCT EVER AS LONG AS I LIVE. I TOOK VIDEO OF THE SHAKING FROM 70 TO 67MPH I WILL POST IT ON YOUTUBE. THIS CAR IS CERTIFIED TOO NOT THAT IT MEAN ANYTHING TO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546316September 30, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I WAS MERGING ON TO THE HIGHWAY AT APPROXIMATELY 35-40 MPH WHEN THE BELLS AND ALARMS WENT OFF AND THE ENGINE REDUCED POWER. ERROR ON HUD SAID SERVICE STABILITRAK REDUCED ENGINE POWER SERVICE TRACTION CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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