Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10560139January 15, 2014
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I DON'T REMEMBER THE EXACT DATE, BUT APPROXIMATELY 2 YRS AGO, I BEGAN SEEING THE SEQUENCE OF MESSAGES, "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER REDUCED," AND THE ENGINE LIGHT COMES ON ALONG WITH THE TRACTION CONTROL SYSTEM LIGHT. THE CAR SPEED WAS OBVIOUSLY REDUCED AND I COULDN'T REALLY ACCELERATE. I TOOK THE CAR BACK TO CARMAX AND THEY SAID THEY COULDN'T FIND ANYTHING AND DID NOT KNOW WHAT I WAS TALKING ABOUT. IT HAPPENS SPORADICALLY, BUT SEEMINGLY ALWAYS ON THE INTERSTATE WHILE I'M TRAVELING AROUND 65--70 MPH. THIS IS VERY DANGEROUS, AND I'VE BEEN TRYING TO RESEARCH WHAT NEEDS TO BE FIXED. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL ITEM. I THINK THIS WILL BE THE LAST CHEVY I PURCHASE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560083January 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE BECAME HESITANT UPON ACCELERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE SECOND CLUTCH PLATE WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/19/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558600January 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPLYING THE BRAKES, THE BRAKES VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ROTORS AND FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 76,632. UPDATED 3/21/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558313January 3, 2014
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE AND I WERE TRAVELING NORTH ON PA ROUTE 15. WE WERE ON SPEED CONTROL AT 55 MPH. AN ERROR SIGNAL APPEARED ON THE DASH BOARD SAYING SERVICE TRAKCONTROL A FEW SECONDS LATER A SIGNAL SAID--- LOSING ENGINE POWER. I WAS ABLE TO GET TO A SOMEWHAT NARROW SHOULDER IN A FEW SECONDS BEFORE THE ENGINE DIED. I COULD NOT START THE CAR. A CALLED AAA AND AFTER 45 MINUTES WAS TOWED TO A GARAGE IN DILLSBURG. JUST BEFORE THE TOW TRUCK ARRIVED I WAS ABLE TO START THE CAR. THE MECHANIC TRIED TO DETERMINE THE CAUSE AND COULD NOT. I DECIDED TO DRIVE ON TO MY DESTINATION IN. NJ THE ERROR SIGNALS APPEARED ONCE MORE BUT I WAS ABLE TO PULL INTO A SERVICE STATION AND SIT. I RESTARTED CAR AND DROVE TO MY DESTINATION. THE NEXT DAY I WENT TO "RT 46 CHEVROLET"IN NJ THREE DAYS LATER A NEW ACCELERATOR PEDAL WAS INSTALLED AND I WAS ABLE TO DRIVE TO MY HOME IN NY STATE.. IT WAS VERY SCARY TO LOSE POWER ON A HWY AT 55 MPH AND I WONDER ABOUT TRUSTING THE CAR!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553918November 26, 2013
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTING FOR ABOUT AN HOUR. THIS WARNING LIGHT AND THE REDUCED ENGINE POWER HAS BEEN AN ONGOING ISSUE BUT I NEVER LOST COMPLETE POWER TO THE ENGINE AND STEERING LIGHT UNTIL TODAY. THIS IS AN UNACCEPTABLE ISSUE THAT IS ONGOING WITH MANY GM OWNERS. THERE NEEDS TO BE A RECALL IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553935November 26, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE CHECK ENGINE LIGHT CAME IN, THEN THE STABILITRAK LIGHT CAME ON, THEN ENGINE POWER REDUCED CAR STOPPED IN THE MIDDLE OF TRAFFIC, COULD HAVE BEEN FATAL. WAITED CAR POWERED BACK ON. A KNOWN ISSUE IN THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553660November 25, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED POWER AND THE TRACTION CONTROL WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ACCELERATION SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,200 AND THE CURRENT MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552721November 18, 2013
TRACTION CONTROL SYSTEM, ENGINE
WHILE GOING ONTO THE HIGHWAY THE LIGHT ON DASH BOARD LIT UP STATING TRACTION CONTROL APPEAR THEN 2 SECONDS LATER THE REDUCE ENGINE POWER APPEARED CAUSING THE CAR SPEED TO CEASE WHILE ON THE HIGHWAY LUCKILY IT WAS NOT RUSH HOUR IF SO THERE WOULD HAVE BEEN AN A FATAL ACCIDENT AND LUCKILY I WAS ABLE TO COAST TO THE SIDED OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552566November 16, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE REAR DEFROSTER STOPPED WORKING. AFTER INVESTIGATING THE ISSUE I DISCOVER THE ELECTRICAL HARNESS CONNECTORS HOLDING THE WIRING FOR THE REAR DEFROSTER(AND ALL OTHER WIRES) IS BURNT., THE ELECTRICAL CONNECTORS ARE HARNESSES FOR WIRING LEADING FORM THE ENGINE AREA, TO THE REAR OF THE VEHICLE FOR ALL ELECTRICAL COMPONENTS, INCLUDING THE REAR DEFROSTER. VISIBLY YOU CAN SEE THE AREA THAT IS BURNT FOR THE REAR DEFROSTER. THE WIRING FOR THE REAR DEFROSTER IS NOT FUSED, AND IN MY OPINION IS A FIRE HAZARD. WHILE DOING RESEARCH ON THIS ISSUE I DISCOVER THAT OTHER OWNERS HAVE HAD THESE ISSUES, AND IS VERY PROMINENT IN IMPALA'S BETWEEN 2006 AND UP. WITH OUT A FUSE FOR THE REAR DEFROSTER THERE IS NO SAFETY MECHANISM PREVENTING A SHORT, OR BURN OUT OF THE COMPONENTS, THUS CREATING THE POTENTIAL FOR A FIRE INSIDE THE COMPARTMENT OF THE VEHICLE, AND THE REAR DEFROST NOT TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551345November 7, 2013
SUSPENSION
I HAVE NOT HAD AN ACCIDENT YET, BUT I CONTINUE TO HAVE AN ISSUE WITH THE CONTROL ARM. I HAVE RECEIVED NUMEROUS LETTERS FROM MY INSURANCE COMPANY REGARDING THIS ISSUE BUT NONE FROM GM. THE ONLY CORRESPONDENCE I HAVE RECEIVED IS THE RECALL REGARDING THE SEAT BELT. IT IS MY UNDERSTANDING THAT A BROKEN CONTROL ARM CAN RESULT IN A COLLISION/FATALITY. I AM A MOTHER OF FOUR AND THIS IS MY ONLY VEHICLE. I HAVE CALLED GM CUSTOMER SERVICE TWICE AND I AM TOLD THAT MY CAR IS NOT UNDER THIS RECALL. I AM NOT UNDERSTANDING WHY. I WOULD LIKE THIS ISSUE TO BE REPAIRED FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550946November 5, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN THE PASSENGER AND ALLOWED THEM TO MOVE FORWARD AND HIT HIS FOREHEAD ON THE EYE GLASS HOLDER LOCATED ON THE SUN VISOR. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 10V480000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 95,000....UPDATED 03/07/14 *BF THE CONSUMER STATED THE SEAT BELTS HAD TO BE PULLED, IN ORDER FOR THEM TO LOCK IN. UPDATED 03/13/14
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10549161October 29, 2013
TRACTION CONTROL SYSTEM, ENGINE
2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING HOME, THE TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED. THE ENGINE CUT OFF, AND THE CONSUMER LOST POWER STEERING. HE WAS ABLE TO COAST OFF THE ROAD, AND AFTER A FEW MINUTES, HE RE-STARTED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549707October 27, 2013
AIR BAGS
THE AIR BAG INDICATOR LIGHT COMES ON SPORADICALLY. RECENTLY IT HAS COME ON AND STAYED ON FOR ABOUT 2 MONTHS THEN TURNED OFF FOR A COUPLE OF DAYS, THEN CAME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548932October 22, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WHILE DRIVING, REDUCE POWER IN ENGINE. CHECK STABILITY TRAC, AND LOST ACCELERATION. THE CAR SHUT OFF IN THE MIDDLE OF THE FREEWAY. RESTARED AFTER A 10 MINUTE WAIT. CHECK ENGINE LIGHT WAS ON, BUT NOW OFF. *TR HAPPEN FROM TIME TO TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547232October 8, 2013
SERVICE BRAKES
DURING A ROAD TRIP, STOPPED FOR LUNCH. UPON CONTINUING THE DRIVE TO HOME, THE BRAKE PEDAL SUDDENLY FADED AWAY AND SMOKE BEGAN TO COME FROM UNDER THE HOOD - WE FOUND A PARKING LOT AND PULLED IN AND SHUT THE CAR OFF. AFTER OPENING THE HOOD, WE DISCOVER THE TOP OF THE MOTOR WAS COVERED WITH BRAKE FLUID. WE HAD THE CAR TOWED TO OUR HOME TOWN - 100 MILES AWAY - AT A COST OF $650.00 - THEN DELIVERED TO THE DEALER ON MONDAY - TODAY THEY HAVE INFORMED ME THAT WE HAVE NO WARRANTY LEFT AND THE BRAKE LINE HAD RUBBED ON A PART NEXT TO IT CAUSING THE LEAK. FURTHER MORE - THE REQUIRED PART FOR REPAIR IS ON A MINIMUM 2 WEEK BACK ORDER - INDICATING THAT THIS IS NOT AN UNCOMMON PROBLEM. IF THIS HAD HAPPENED JUST A FEW MILES UP THE ROAD, WE WOULD HAVE BEEN IN THE NARROWS OF HIGHWAY 101 IN THE CURVES WITH NO WHERE TO PULL OFF!! THE BRAKES WENT OFF LINE WITH NO WARNING - WHERE IS THE RECALL ON THIS VEHICLE????? LESS THAN 10,000 MILES - ONLY CHOICE LEFT WILL BE TO DUMP THIS CAR AS SOON AS IT IS REPAIRED - IF!?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544207September 18, 2013
SUSPENSION, STEERING, POWER TRAIN
I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542205September 6, 2013
STEERING
2010, CHEVROLET IMPALA. ON A ROUTINE TRIP TO THE BANK, MY STEERING WHEEL LOCKED AND MY GEAR SHIFT WOULD NOT MOVE INTO A DRIVE POSITION. THE VEHICLE STARTED FINE, BUT WOULD NOT GO INTO GEAR. I TOOK THE CONSOLE AND GEAR SHIFT LEVER APART AND FOUND A SNAPPED WIRE IN THE WIRING HARNESS. AFTER AN EXHAUSTIVE SEARCH, I FOUND THAT THE IMPALA HAS BEEN EXPERIENCING THIS ISSUE AT LEAST SINCE 2006. THE ISSUE IS ALLEGEDLY CAUSED BY THE CONSTANT MOVEMENT OF THE GEAR SHIFT LEVER, CAUSING ONE OR MORE OF THE WIRES IN THE HARNESS TO BREAK. AN INVESTIGATION OF THE COSTLY REPAIR AND ON-GOING ISSUE FROM CHEVROLET IS IN ORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542134September 5, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING ON INTERSTATE AND ALL OF A SUDDEN LIGHTS START FLASHING ON DASH BOARD SAYING TRACTION CONTROL, ENGINE PERFORMANCE REDUCED AND CHECK ENGINE LIGHT COMES ON. CAR COMPLETELY SHUTS DOWN ON MAJOR HIGHWAY. GM NEEDS TO DO SOMETHING!!!! BEFORE SOMEONE SERIOUSLY GETS HURT OR WORSE. WENT TO AUTO SHOP AND THEY SAID IT IS THE ACCELERATOR PEDAL SENSOR GONE BAD ALREADY AT 56,103 ? I JUST BOUGHT THE CAR, AND ONLY HAD IT FOR 1 YEAR. I WILL NEVER BUY ANYTHING GM MAKES OR RECOMMENDED THERE VEHICLES TO FAMILY OR FRIENDS THIS IS RIDICULOUS. SOMEONE NEEDS TO CARE ABOUT PUBLIC SAFETY BECAUSE OBVIOUSLY THEY DO NOT. PLEASE DO A RECALL AND SAVE A LIFE !!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537618August 28, 2013
POWER TRAIN
TRYING TO PULL INTO HEAVY TRAFFIC THE TRANSMISSION SLIPPED AND HAD TO LET OFF ACCELERATOR TO GET TRANSMISSION TO SHIFT. THIS LEFT ME HALF WAY OUT INTO TRAFFIC FOR JUST A SECOND. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537163August 25, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING ON THE AIR, THERE IS A KNOCKING NOISE ON THE PASSENGER SIDE BY THE GLOVE BOX. SOUNDS LIKE THE AIR DOOR ACTUATOR. IT WAS THE SAME THING WITH MY 2003 CHEVY IMPALA. CHECK ON YOUTUBE. THERE MORE AND MORE PROBLEMS WITH THIS PART. JUST PURCHASE THIS VEHICLE ON JULY 24, 2013 AT A DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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