Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10632497September 11, 2014
ELECTRICAL SYSTEM
IN AUGUST 2014 I RECEIVED A LETTER FROM GM STATING THAT THERE IS A RECALL ON MY VEHICLE RECALL# 14299, THE LETTER STATED THAT THERE IS A PROBLEM WITH THE IGNITION SWITCH WHERE IF I HAPPEN TO GO OVER A SPEED BUMP, HIT A POTHOLE OR OFF ROAD MY KEY "MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE RUN POSITION". THE LETTER ALSO STATES THAT IF THIS WERE TO OCCUR IT WOULD AFFECT MY POWER STEERING, BREAKING AND AIR BAGS DUE TO THE FACT THAT THE SWITCH IS NOT IN THE RUN POSITION RESULTING IN HIGH RISK OF CRASH INCREASING THE RISK OF INJURY OR FATALITY. I WAS SHOCKED WHEN I RECEIVED THIS INFORMATION, I FOLLOWED THE DIRECTIONS OF THE LETTER AND REMOVED ANYTHING THAT ADDED EXTRA WEIGHT TO MY KEY AND CALLED GM IMMEDIATELY. I WAS TOLD BY A GM REP TO CONTACT MY LOCAL DEALER TO SEE WHEN PARTS WILL ARRIVE TO RESOLVE THIS ISSUE WHICH STILL TO THIS DAY THEY HAVE NOT. UPON DOING FURTHER RESEARCH I COME TO FIND OUT THAT DUE TO THIS ISSUE THERE HAS BEEN MULTIPLE CRASHES EVEN SOME FATALITY'S!!, NOW I AM TERRIFIED TO DRIVE MY VEHICLE SEEING AS HOW GM DOES NOT GUARANTEE THAT EVEN WHEN ONLY USING THE IGNITION KEY WITHOUT ADDED WEIGHT THAT THE IGNITION WONT BE JARRED TO SWITCH TO THE OFF POSITION. I FEEL THESE VEHICLES SHOULD NOT BE ON THE ROAD SEEING HOW THEY CAN CAUSE HARM TO CHEVY OWNERS AND PEOPLE ON THE STREETS, ALSO SHOULD BE COMPENSATE IN SOME WAY DUE TO THE FACT THAT I HAVE BEEN HAVING TO FIND OTHER WAYS TO TRANSPORT MYSELF WHERE I NEED TO BE. I REFUSE TO PUT MY LIFE AND THE LIFE OF MY PASSENGERS AT RISK BY DRIVING THIS UNSAFE VEHICLE. I AM VERY FRUSTRATED AND EXTREMELY UNHAPPY WITH SLUGGISH RESPONSE AS WELL AS THE DISINCLINED ATTITUDE OF THE REPS AT GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632554September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 80 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631835September 10, 2014
VEHICLE SPEED CONTROL
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE KEY FOB RECALL NOTICE AND SEEKS REIMBURSEMENT FOR THROTTLE BODY CONTROL UNIT. *SMD THE CONSUMER STATED ON 2 SEPARATE OCCASIONS, A SENSOR WENT OFF AND SHE LOST ENGINE POWER AND THE BRAKES. THE MECHANIC REPLACED THE THROTTLE BODY CONTROL UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632192September 10, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE ENGINE POWER REDUCED WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE THROTTLE PEDAL SENSOR AND THE EVAPORATE SYSTEM. THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT MENTIONED THAT THE THROTTLE PEDAL SENSOR WAS REPLACED ON SEVERAL OCCASIONS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631260September 6, 2014
SERVICE BRAKES
CAR WAS PARKED IN CARPORT AND COULD NOT GET IT OUT OF PARK . CALLED DEALER AND HE SAID I WOULD HAVE TO GET IT TOWED TO DEALER. I DID THAT AND THEY HAD TO REPLACE CABLE THAT CONNECTS TO BRAKE PEDAL FOR SAFETY SO YOU CANNOT PUT IN GEAR WITHOUT BRAKE PEDAL DEPRESSED. I WAS LUCKY CAR WAS IN MY DRIVEWAY IN A SAFE PLACE RATHER THAN WHILE TRAVELING. IT WAS OUT OF WARRANTY AND I HAD TO PAY FOR TOWING AND CABLE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631026September 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED THE CONTACT TO REAR END ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,716.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10630494September 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SERVICE TRACTION CONTROL LIGHT ILLUMINATED AND THE VEHICLE JERKED. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT INCREASE. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629385August 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628668August 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA . THE CONTACT STATED THAT HE WAS REAR ENDED AND NO AIR BAGS DEPLOYED AT THE POINT OF IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE AIR BAGS WERE INSPECTED AND DEEMED FINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 10/14/14*LJ UPDATED 08/28/2017*CT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628708August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628704August 27, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK, AND WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS ARE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628491August 26, 2014
ELECTRICAL SYSTEM
DASH BOARD WENT BLANK AND NOW IT COMES ON AND THEN GOES OFF. THE GAUGES ARE NOT WORKING FOR THE GAS, MILEAGE TEMPERATURE ETC. MY AC BLOWER LIGHT ETC IS NOT EVEN WORKING. I CANNOT PASS THE VEHICLE EMISSIONS TEST BECAUSE OF THIS ISSUE AND VERY VERY FRUSTRATED. I WILL NEVER NEVER EVER EVER EVER REFER ANYONE TO BUY A CHEVY EVER. I HAVE HAD MORE ISSUES WITH THIS CAR THAT YOU CANNOT BELIEVE. I WILL BE PURCHASING A FOREIGN CAR GOING FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628572August 26, 2014
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN MADE HER AWARE THAT THERE WAS A LEAK COMING FROM THE COOLING RESERVOIR AND GASKETS. AS A RESULT, THE SEALS ON THE MOTOR MOUNT AND A NEW COOLANT RESERVOIR WOULD NEED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628161August 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE DASHBOARD WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 10/8/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627790August 23, 2014
SERVICE BRAKES
BRAKES FADE FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627407August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627497August 22, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A CLICKING SOUND AND THE AC FAN FAILED TO BLOW OUT AIR TO FULL CAPACITY. ALSO, THE CONTACT MENTIONED THAT ONCE THE CLICKING SOUND STOPPED, THE AC FAN WOULD RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626989August 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WAS STUCK IN THE PARK POSITION AND COULD NOT SHIFT OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627057August 21, 2014
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN THE CONTACT ENGAGED THE BRAKES, THE AIR BAG INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627130August 21, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
REAR PASSENGER DOORS WILL NOT UNLOCK, TRAPPING PASSENGERS AFTER PARKING VEHICLE NETHER OF THE REAR PASSENGER DOORS COULD BE OPENED. BOTH REAR PASSENGER DOORS REMAIN LOCKED AND COULD NOT BE UNLOCKED USING ETHER THE LOCK CONTROLS LOCATED ON THE DRIVERS SIDE DOOR CONTROL OR WITH THE KEY FOB. MY 90+ YEAR OLD PARENT WAS IN REAR PASSENGER COMPARTMENT. DUE TO SEVERE DEMENTIA THEY BECAME PANICKY AND AGITATED WHEN THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THEY DID NOT HAVE THE ABILITY TO OPEN THE DOOR USING THE PASSENGER LOCK NOR COULD THEY FOLLOW INSTRUCTIONS TO DO SO. THIS WOULD BE THE SAME SITUATION AS HAVING A SMALL CHILD TRAPPED N THE REAR. THE REAR DOOR MANUAL LOCKING MECHANISM ARE LOCATED TO FAR BACK TO BE REACHED FROM THE DRIVERS COMPARTMENT. I WAS ONLY ABLE TO FREE HIM BY ENTERING THE TRUCK AND PUSHING ONE OF THE REAR SEATS FLAT TO ACCESS THE PASSENGER AREA. HAD THIS BEEN A CRASH OR VEHICLE FIRE ANY PASSENGER IN REAR COMPARTMENT WOULD HAVE PERISHED. A REVIEW OF IMPALA OWNER COMPLAINTS ON SEVERAL WEB SITES INDICATES THERE IS A COMMON ISSUE WITH THE REAR DOOR LOCKS ON THESE IMPALAS BUT GM HAS NOT OFFERED TO FIX WHAT IS AN OBVIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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