Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10450269March 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. NONE OF THE AIRBAGS DEPLOYED AND THE CONTACT SUSTAINED A FRACTURED NECK, AS WELL AS OTHER INJURIES. THE VEHICLE WAS TAKEN TO AN IMPOUND AND DECLARED AS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 93,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10449279February 24, 2012
STEERING
I HAVE A 2007 CHEVROLET IMPALA FOR MY WIFE TO DRIVE WITH MY TWO CHILDREN. THE POWER STEERING FAILS INTERMITTENTLY IN THE RAIN. THIS IS EXTREMELY DANGEROUS BECAUSE THE POWER ASSIST COMES AND GOES QUICKLY CAUSING THE DRIVER TO JERK THE WHEEL WHEN THE PWER ASSIST RETURNS. I REPLACED THE SERPENTINE BELT TWO MONTHS AGO FOR THE SAME ISSUE AND IT WAS FINE FOR A WHILE. I HAVE OVER 30 YEARS OF AUTOMOTIVE EXPERIENCE AND I HAVE EXPERIENCED THIS WHILE DRIVING THIS VEHICLE AND IT IS DANGEROUS. THERE IS CLEARLY A MANUFACTURE DEFECT WITH THE POWER ASSIST BELT, TENSIONER OR A PULLEY. THIS IS NOT THE OTHER CONCERN WITH THE CLUNKING INTERMEDIATE SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448932February 22, 2012
SUSPENSION
MASSIVE REAR TIRE PREMATURE WEAR CAUSED BY DEFECTIVE DESIGN AND DEFECTIVE TRI-COILED REAR SPRINGS, TRAILING ARMS, AND SPINDLE RODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449019February 22, 2012
TIRES, SUSPENSION, WHEELS
I NOTICED THINGS ABOUT MY CAR BUT IGNORED THEM BECAUSE I THOUGHT, THIS IS A BRAND NEW CAR AND IT SHOULDN'T HAVE ANY ISSUES. FROM THE VERY BEGINNING I WOULD NOTICE THAT MY CAR WOULD SLIDE A LOT WHEN THERE WAS SNOW/ICE/RAIN ON THE GROUND. AS IF IT WASN'T SITTING ON THE GROUND PROPERLY. I WOULD LOOK AT IT FROM THE REAR AT A DISTANCE AND IT ALWAYS SEEMED TO SLANT/DROOP AT AN ANGLE. ABOUT A YEAR AND HALF OF OWNERSHIP WHILE GETTING MY OIL CHANGED A SERVICE TECH FROM AN AUTHORIZED CHEVROLET DEALER INFORMED ME THAT I HAD EXCESSIVE TIRE WEAR AND STATED THAT I NEEDED ALL NEW TIRES. NOTE HE NEVER STATED THAT I NEEDED A WHEEL ALIGNMENT OR THAT THERE WAS A POSSIBLE RECALL NOTICE THAT WE COULD FIX WHILE YOUR CAR IS STILL UNDER. HE JUST WANTED TO SELL ME TIRES. FROM DOING MY RESEARCH IT LOOKS LIKE I AM NOT ALONE WITH THE ISSUE OF EXCESSIVE TIRE WEAR. LOOKS LIKE GM IS ALSO AWARE OF THIS ISSUE. THERE IS A GM BULLETIN 08032 BUT GM ONLY STATES THAT GOVERNMENT CARS ARE AFFECTED. I KNOW OF SEVERAL PEOPLE THAT WORK ON GM ASSEMBLY LINES AND THEY WILL STATE THAT THERE IS NO DIFFERENCE, SO WHY HAS THERE NOT BEEN A RECALL ON THIS ISSUE. THIS IS VERY DANGEROUS FOR GM TO KNOWING KNOW THAT SOMETHING IS NOT CORRECT ON THESE CARS AND THEY ARE REFUSING TO DO ANYTHING ABOUT IT. HOW MANY LIVES HAVE BEEN LOST OR HAVE TO BE LOST FOR GM TO CALL A RECALL AND FIX THE ISSUE ON THESE CARS. UPDATE 2/22/2012: I HAVE GOTTEN THE "NEEDED" "SPECIAL" WHEEL ALIGNMENT BUT AM STILL CONSTANTLY REPLACING TIRES THAT HAVE BEEN ON MY CAR NOT EVEN A YEAR. WILL NEVER BUY A CHEVY AGAIN. NOT REPUTABLE AND DOING THE RIGHT THING WHICH IS TO CORRECTLY FIX OVER 400,000 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448199February 16, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN
11-23-07 REMOTE START INTERMITTENTLY INOPERABLE, 10-14-08 WHEN BRAKING VEHICLE HAS PULSATION IN FRONT, 7-1-10 PURCHASED NEW SET OF TIRES -46,388 MILES ON CAR (85,000 WARRANTY ON TIRES ), 7-10-10 REPLACED MUFFLER-SEAM SPLIT, 11-18-10 HEAVY ENGINE REPAIR-HEAD GASKET LEAK(52284 MILES ON CAR), 3-11-08 RUST SPECKS ON COMPLETE VEHICLE, 2-1-11 TRANSMISSION REPAIR-REPLACED PISTON & RESEALED INPUT CLUTCH HOUSING (54756 MI ON CAR), 2-10-12 PURCHASED ANOTHER SET OF TIRES 72,820 MILES ON CAR (85,000 MILE WARRANTY-TIRES WORE BARE ON INSIDE OF 4 TIRES-OUTSIDE HAD GOOD TREAD THERE WAS 58,568 MILES LEFT OF TIRE WARRANTY) TOO MANY REPAIRS FOR NEW CAR.-LEMON- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444604January 19, 2012
SUSPENSION
REAR SUSPENSION IS UNSTABLE, THIRD SET OF GOOD REAR TIRES BEING PUT ON, AGAIN. THE CAR NOW HAS 69K MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443891January 16, 2012
AIR BAGS
I WAS DRIVING AND TO AVOID A HEAD ON CRASH I HAD SWERVED AND WENT TO STRAIGHTEN OUT BUT NOTICED THE OTHER DRIVER WAS STILL HEADING FOR ME I HAD BRAKED AND LOST CONTROL OF THE CAR. I HAD FLEW OVER A DITCH AND WENT UP A HILL AND ROLLED BACK DOWN. WE HAD OUR SEAT BELTS ON I WAS KNOCKED OUT BY MY HEAD BANGING ON THE STEERING WHEEL. NONE OF THE AIRBAGS WERE DEPLOYED. IN A CRASH LIKE THAT THEY SHOULD HAVE DEPLOYED. WE ENDED UPSIDE DOWN. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10442618January 6, 2012
TIRES
TIRES BALD AT 33,428 MILES & REPLACED REPLACED ANOTHER TIRE 7/2011 AROUND 52,000 MILES THREE OTHERS ARE WITHIN 1 OR 2 /32 ND OF BEING WORN OUT AGAIN AT 56,056. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442564January 5, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT HE COULD NOT REMOVE THE GEAR SHIFT FROM PARK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE GEAR SHIFT CONTROL SOLENOID SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 02/28/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441993January 1, 2012
SUSPENSION, STEERING
RECENTLY BOUGHT 2007 CHEVY IMPALA FOR SON. THIS CAR CANNOT STAY ON THE ROAD IN WET/SNOW CONDITIONS. IT FISHTAILS AND IS SCARY TO DRIVE. I'VE LIVED IN WISCONSIN ALL MY LIFE AND DROVE MANY DIFFERENT CARS BUT NEVER A CAR AS DANGEROUS AS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440599December 20, 2011
SUSPENSION
I HAVE HAD TO REPLACE THE REAR TIRES ON MY CHEVROLET IMPALA TWICE IN UNDER 20,000 MILES DUE THE REAR SUSPENSION SPINDLES BEING WORN. THE DISCOUNT TIRE REPRESENTATIVES REPORT THAT THEY SEE AT LEAST TWO IMPALAS A WEEK WITH THE SAME. PROBLEM. ONLY REPLACED IN POLICE IMPALAS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439255December 10, 2011
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM ON THE ABOVE MENTIONED VEHICLE.IS ACTING UP. FAULT DISPLAY ON THE DASH INDICATES ENGINE IS RUNNING HOT. AND THAT THE AC UNIT IS OFF. WAITED FOR CAR TO COOL OFF SUFFICIENTLY TO ALLOW VISUAL INSPECTION OF COOLING FLUID LEVELS. THEY CHECKED OK. ALSO CHECKED TO MAKE SURE FANS OPERATE,THEY BOTH COME ON. TOOK VEHICLE TO PLACE OF PURCHASE FOR SECOND OPINION. MECHANIC CHECKED VEHICLE OUT. COULD NOT FIND ANY MECHANICAL ISSUES WITH CAR. COULD NOT EXPLAIN WHY THE DASH IS SHOWING THAT FAULT CODE. ALSO REPLACED THERMOSTAT THINKING IT MIGHT BE BAD. PROBLEM STILL PERSISTS,NOW TEMP. GAUGE WILL THAT ENGINE IS RUNNING HOT WHEN ACCELERATED. AND RETURN TO NORMAL WHEN ENGINE IS IDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438052December 2, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
YESTERDAY, 12/1/2011, MY PASSENGER HEADLIGHT FAILED. OVER A YEAR AGO, I HAD WENT TO REPLACE THE BULB, AND IT CAME ON AFTER JARRING IT, SO I WAITED TO REPLACE THE BULB UNTIL TODAY. THIS MORNING, NEITHER BULB WORKED. THINKING THIS MAY BE A PROBLEM WITH THE HEADLIGHT SWITCH, I TURNED AUTOMATIC LIGHTING OFF, THEN BACK ON. THAT FAILED, HOWEVER THE BRIGHTS DID WORK. I PULLED OVER AND RAPPED ON THE DRIVER HEADLIGHT HOUSING A FEW TIMES, AND THE LIGHT CAME ON. THEN I DID THE SAME TO THE PASSENGER SIDE, WHICH ALSO CAME ON. VERY UNSAFE TO AFFECT THE VISIBILITY OF A DRIVER, ESPECIALLY SINCE I SUSPECT THIS CAN HAPPEN WHILE DRIVING, OR LEAVE SOMEBODY STRANDED AT WORK WHEN THEY GO TO LEAVE AND HAVE NO HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437945December 1, 2011
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE REAR END OF THE VEHICLE WAS OUT OF ALIGNMENT TWICE EACH TIME THE REAR TIRES HAD TO BE REPLACED. THE MANUFACTURER STATED IT WAS NOT A KNOWN FAILURE. THE DEALER STATED THE MANUFACTURER WAS REPAIRING POLICE VEHICLES WITH THE IDENTICAL FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY DEFECT. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 72,000. ....UPDATED 12/03/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437831November 30, 2011
SUSPENSION
SIRS VEHICLE HAS JUST TURNED OVER 62,000 MILES REPLACED 4 SETS OF TIRES TIRES WEARING OUT FROM CAMBER CASTER PROBLEMS IN REAR END G.M. HAS NOT HAD A RECALL EXCEPT FOR 20,000 POLICE MADE CARS MON. 11-28-11 A GM PERSON FINALLY SAID YOU HAVE WARRANTY FOR 100,000 MILES TAKE CAR BACK TO DEALER AND TELL THEM TO FIX THE VEHICLE THIS CAR HAS NO VALUE ANYMORE DEALERS DON'T ADVERTISE THEM FOR SALE ANYMORE IN MAINE PAPERS, THEY KNOW OF THE PROBLEMS. YOU FOLKS HAVE TO DEMAND THAT G.M. RECALL AND REPAIR EVERY CAR 2007-2008 IMPALAS WITH PROBLEM. ONE SET OF TIRES ON THIS CAR WORE A STRIP 2 INCHES WIDE FROM OUTSIDE EDGES TOWARD CENTER IN 4 MONTHS MY MECHANIC WHO WAS CHANGING THE OIL CALLED ME OUT TO LOOK AT THEM, HE HAD PUT THEM ON THE CAR. THEY WERE DOWN TO CANVAS AND STEEL BELT, MY WIFE DRIVES THIS VEHICLE AND SHE NEVER NOTICED ANYTHING THIS WAS SHEAR CHANCE IN SPOTTING PROBLEM I FEEL THIS IS VERY DANGEROUS PROBLEM. A HIGH SPEED BLOWOUT ON INTER STATE, THE ONLY PLACE SHE DRIVES FAST TO VISIT KIDS WOULD HAVE BEEN CATASTROPHE. PLEASE TAKE ACTION ON THESE CARS 400,000 PLUS SOLD AND OVER 20,000 TO POLICE WHICH WERE RE-CALLED AND FIXED BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437907November 30, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE, A MESSAGE WAS DISPLAYED SAYING "SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER". I WAS USING CRUISE CONTROL AND IT SHUT OFF AFTER THE MESSAGES WERE DISPLAYED AND I WAS UNABLE TO STAY AT THE SPEED LIMIT OR ACCELERATE QUICKLY IF NEEDED. IN ANOTHER INCIDENT, I WAS DRIVING AND THE TWO MESSAGES DISPLAYED AND A FEW MINUTES LATER THE ENGINE SHUT OFF COMPLETELY. THE POWER STEERING WAS NOT WORKING AND THE ENGINE WAS NOT RESPONDING. THE ONLY WAY TO GET THE CAR RUNNING AGAIN WAS TO SHUT IT OFF AND WAIT SEVERAL MINUTES UNTIL IT WOULD START AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436526November 21, 2011
TIRES, WHEELS
MY 2007 CHEVROLET IMPALA WAS RECENTLY IN CHEVROLET SHOP FOR 30,000 MILES MAINTENANCE. I WAS SHOCKED WHEN TOLD I NEEDED TIRES. I AM THE ORIGINAL OWNER AND DRIVE TO AND FROM WORK AND AN OCCASIONAL WEEKEND TRIP. I HAVE MY TIRES ROTATED EVERY 10,000 MILES. WHAT GIVES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436493November 20, 2011
TIRES, WHEELS
TIRES COMPLETELY WORN AT 23,000 MILES DEALER SAID BECAUSE NOT ROTATED PROPERLY ($500 FOR NEW TIRE)I ROTATED EVERY 7000 MILES THEY FAILED AT 61,209 MILES PUT ON FOUR NEW TIRES (3RD SET ANOTHER $470) AND ROTATED EVERY 5000 DEALER SAID POOR CHOICE OF TIRES INSTALLED GOODYEAR PREMIUM TIRE NEXT SET WENT IN 20000 MILES WHEEL ALIGNMENT DONE EVERY YEAR NO ADJUSTMENTS NEEDED, LAST SET OF TIRES NOW WORN AT MILEAGE 83,300. I HAVE HAD 15 NEW CARS DURING MY LIFETIME AND NEVER HAVE I ENCOUNTERED THE PREMATURE WEAR I HAVE ON THIS IMPALA. DRIVING ALL HIGHWAY MILES I DO NOT SPEED OR CORNER FAST I ROTATE TIRES CHECK AIR PRESSURE IN ADDITION TO TPMS SYSTEM WHY AM I SEEING TIRE FAILURE ON THREE DIFFERENT BRANDS OF PREMIUM TIRE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435928November 15, 2011
SERVICE BRAKES, HYDRAULIC, POWER TRAIN, ENGINE AND ENGINE COOLING
I OWN A 2007 IMPALA LT 3.9 L. PURCHASED FROM SUNSET CHEVROLET IN SUMNER, WA 1/03/10. NOT EVEN 3 MONTHS AFTER BUYING THE CAR, THE ENGINE OIL STARTED LEAKING, THE TRANSMISSION STARTED LEAKING, THE POWER STEERING STARTED MAKING AN ABNORMAL NOISE, AND THE CAR NEEDED A BRAKE JOB. (FRONT AND BACK). TOOK CAR TO DEALER (BURIEN CHEVROLET IN BURIEN, WA). WAS TOLD THAT THE NEEDED REPAIRS WERE NOT COVERED BY WARRANTY. WE DECLINED REPAIRS AS WE COULD NOT AFFORD OUT OF POCKET COST. CONTACTED GENERAL MOTORS. WAS TOLD THAT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER, THAT RELEVANT COMPONENTS WERE INDEED COVERED BY THE WARRANTY. GM WAS UNSURE OF WHY DEALER HAD TOLD US THEY WERE NOT COVERED BY WARRANTY. BUT THAT THE WARRANTY WAS PRESENTLY EXPIRED, AND EVEN THOUGH IT WASN'T WHEN WE TOOK CAR TO DEALER, THERE IS NOTHING THEY CAN DO NOW THAT THE WARRANTY IS EXPIRED. ALSO, THE TECH AT BURIEN CHEVROLET SAID THAT HE COULD SEE NO SIGNS OF THE SYMPTOMS THAT WE DESCRIBED WERE WRONG WITH THE TRANSMISSION, EVEN THOUGH THERE WAS A SERVICE BULLETIN ISSUED BY GM ON 10/15/09 (06-07-30-023C) WHICH DESCRIBES THE SYMPTOMS EXACTLY AS WE TOLD THE DEALER. IT ALSO CONTAINS INFORMATION NEEDE TO REPAIR THE PROBLEM. NOW THE TRANSMISSION IS ON THE VERGE OF BREAKING DOWN AND THE ENGINE IS LEAKING OIL MORE THAN EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435963November 15, 2011
STEERING
I HAD NOTICED A NOISE IN STEERING RECENTLY, WENT TO DEALER AND WAS TOLD THAT THERE MUST BE DUST AROUND THE STEERING COLUMN. HAD BEEN ON VACATION AND NOT DRIVING CAR FOR A MONTH OR MORE, THEN 11-14-11 IT WAS SOMETHING VERY NOTICEABLE AND I DROVE DIRECTLY TO DEALERSHIP TO BE CHECKED. THEY CHARGED $96.00 TO DIAGNOSE THE PROBLEM AND REPLACED STEERING SHAFT #25937479 SHAFT (06524-C). MY TOTAL BILL WAS $312.86. IS THIS ANY PART OF MY WARRANTY COVERAGE????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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