Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10454733April 10, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT FUNCTIONING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MODULE IN THE TURN SIGNAL ASSEMBLY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452036March 16, 2012
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE STREET AND SAW THAT MY SPEEDOMETER SAYS ABOUT GOING 110 MILES AN HOUR WHEN I KNEW THAT I WAS ONLY GOING ABOUT 25 I WAS IN A RESIDENTIAL AREA. THE ISSUE STARTED SLOWLY I WOULD ONLY HAPPENED ONCE IN A WHILE BUT HERE WE ARE 2 YEARS LATER AND MY ACTUAL SPEEDOMETER NEEDLE FACES DOWN TOWARDS THE STEERING WHEEL .NO MY SERVICE TAG AGENT GOING ON THE FRAYED OF MY GAS GAUGE IS GONNA STOP WORKING ALSO THE BLINKERS ONLY WORK WHEN I WANT TO . . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451700March 14, 2012
ENGINE AND ENGINE COOLING
ROCKER ARM BOLTS CAME OUT OF HEAD DISABLING CYLINDER #1. CAUSING ENGINE TO RUN ROUGH AND COULD NOT EXCEED 15MPH. THREADS IN HEAD FAILED. THIS HAPPENED AGAIN IN DECEMBER 28, 2010 AFFECTING CYLINDERS #3 AND #5. NOW AGAIN THIS ISSUE AS OF MARCH 9, 2012 IN CYLINDER #2. IN EACH OCCURRENCE THREADS FROM HEAD WERE FOUND IN BOLT THREADS. BOLTS WERE LOOSE DISABLING CYLINDER FROM WORKING. THIS HAPPENS WITHOUT WARNING AND DUE TO CONCERN OF FURTHER DAMAGING ENGINE, CAR REQUIRES TOWING. THIS SEEMS TO BE A DEFECT IN THE MATERIALS THE HEAD WAS MADE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451075March 10, 2012
POWER TRAIN
MY VEHICLE HAS 73000 MILES ON IT THE TRANSMISSION HAS BEEN SLIPPING AND SHIFTING HARD SINCE NOV 2011. I HAD THE TRANSMISSION SERVICED AS ADVISED BY A DEALERSHIP. NO CHANGE I HAVE A N EXTENDED WARRANTY THAT COVERS THE PROBLEM IF THE DEALER SHIP FINDS THE PROBLEM. I TOOK IT TO THE PLACE I BOUGHT THAT CAR FROM . THEY HAD A MECHANIC GET IN TEST DRIVE IT WITH A HAND HELD METER FOR ABOUT 15 MINUTES A. THEY REPORTED THAT NOTHING SHOWED UP AND THE TRANS IS FINE. I TOOK IT HOME AND THE ENTIRE WAY THERE IT SLIPPED FROM ASTOP POSITION AND SHIFTED HARD INTO GEAR. I OWE OVER A YEAR AND A HALF STILL IN PAYMENT'S FOR THE CAR AND THE EXTENDED WARRANTY EXPIRES ON APRIL 22 20012 . I DON'T HAVE MUCH TIME TO GO WHAT DO I DO. JOHN B I HAVE REPORTED THE CAR A ND DEALER TO BBS FOR WHAT THAT IS WORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448108February 15, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED WORKING CORRECTLY. IT WENT TO 120 WHILE ON INTERSTATE WHILE I WAS ONLY GOING 70 MPH USING MY GPS. I HAVE BEEN STOPPED AT A STOP SIGN AND IT SHOWED ANYWHERE FROM 30 TO 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447009February 7, 2012
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING THE HEADLIGHTS STOPPED ILLUMINATING FOR A FEW SECONDS. THE SAME MALFUNCTION RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/14/12*LJ THE MULTI-FUNCTION SWITCH WAS REPLACED AT A COST OF $ 495.78
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445957January 30, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED WORKING. IT WENT TO 0 WHILE ON INTERSTATE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445150January 25, 2012
ELECTRICAL SYSTEM
2004 CHEVY IMPALA, PROBLEM 1:TURN THE KEY ON SECURITY LIGHT BLINKING, CAR WONT START. CAR WILL START AFTER 10 MINUTES OR SO. PROBLEM 2: SPEEDOMETER STUCK, FOR EXAMPLE YOU WOULD BE ON THE FREEWAY DOING 60MPH EVEN WHEN YOU PARK YOUR CAR OR THE NEEDLE WOULD BE STUCK ON 0 AND I KNOW IT CAN'T BE RIGHT. IT HAS BEEN DOING THIS FOR QUITE SOMETIME ABOUT A YEAR NOW OFF AND ON. PROBLEM 3: AC/HEATER FAN CONTROL WONT TURN ON. I HAVE TAKEN MY CAR TO DIFFERENT SHOPS AND THEY DON'T KNOW WHAT'S GOING ON WITH IT, IT'S COSTING ME ALOT OF MONEY BEING RIPPED OFF BY THE SHOP. I STILL HAVE TO PAY THEM EVEN THOUGH THEY DIDN'T FIX THE PROBLEM. THEY SAY THEY FIXED IT AND SAME PROBLEMS STILL EXIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445008January 24, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
CAR HAS HAD SEVERAL MAJOR SAFETY PROBLEMS (1) DEFECTIVE FUEL CAP - LEAD TO FUEL EMISSIONS INTO ATMOSPHERE AND MALFUNCTION OF EMISSION CONTROL SYSTEM. (2) DEFECTIVE SPEEDOMETER - COULD HAVE LEAD TO EXCESSIVE SPEED, INAPPROPRIATE SPEED, AND/OR CRASH (3) DEFECTIVE ANTI-THEFT SECURITY SYSTEM - CAN EITHER NOT ALLOW THE VEHICLE TO START, OR CAN CAUSE VEHICLE TO STOP RUNNING AND THEN NOT START UPON OPERATOR COMMAND. COULD LEAD TO DEATH OR DISMEMBERMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443144January 9, 2012
ELECTRICAL SYSTEM
SPEEDOMETER NOT WORKING PROPERLY. SAME PROBLEM AS MOST OTHER PEOPLE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442124January 2, 2012
ELECTRICAL SYSTEM
SPEEDOMETER HAS STARTED TO FAIL. SPEEDOMETER REGISTERS 80 WHEN PARKED AND WELL OVER 120 WHILE DRIVING. NO WAY OF KNOWING HOW FAST THE VEHICLE IS REALLY GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440045December 15, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA BEGAN ACTING UP WHILE DRIVING ON THE FREEWAY ON 11/21/2011. I WAS GOING THE POSTED SPEED LIMIT OF 70 MPH AND WHEN I LET OFF THE GAS PEDAL FOR SLOWER TRAFFIC, I NOTICED THAT THE SPEEDOMETER APPEARED TO BE STUCK AT 70MPH. THIS WAS CONFIRMED WHEN SHORTLY UP THE ROAD I EXITED THE FREEWAY AND CAME TO A COMPLETE STOP AND THE SPEEDOMETER STILL READ 70 MPH. WHEN I GOT HOME, I CALLED A LOCAL AUTO PARTS STORE TO INQUIRE WHAT COULD BE CAUSING THIS. I WAS INFORMED THAT THIS IS A COMMON PROBLEM FOR THE IMPALA AND THAT EVENTUALLY MY OTHER GAUGES LIKE THE FUEL LEVEL WILL ALSO ACT UP. I LOOKED ON LINE AND FOUND THAT THERE ARE MANY OUT THERE THAT HAVE MY SAME ISSUE WHICH I CONSIDER A SAFETY ISSUE BUT THAT THERE ARE NO RECALL NOTICES FOR THE ISSUE. I AM JUST FLOORED TO FIND THAT THERE IS NO RECALL FOR AN ITEM LIKE THIS. LOOKING INTO THE MATTER FURTHER, TO CORRECT THE ISSUE, IT MUST BE TAKEN TO A GM DEALERSHIP TO HAVE THE DASHBOARD CLUSTER REPLACED AT THE COST OF $600. PLEASE LOOK INTO ALL THE REPORTED ISSUES SIMILAR TO MINE AND SEE IF SOMETHING CAN BE DONE CONCERNING A RECALL. THANK YOU IN ADVANCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438485December 4, 2011
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILING. - WHILE DRIVING HOME FROM WORK, MY INSTRUMENT CLUSTER FAILED. STARTED JUMPING AROUND FOR A MIN UNTIL IT FINALLY STUCK. NOW IT HAS PROGRESSIVELY GOTTEN TO THE POINT WHERE IT NEVER HAS THE CORRECT MPH. SOMETIMES STICKING 20 - 30 MPH WHILE IN PARK. OTHER TIMES STAYING AT 0LEAST WHILE ON THE INTERSTATE. VERY UNSAFE. SHOULD'VE A RECALL, AFTER CALLING THE DEALER AND BEING QUOTED NEARLY 600.00 TO REPAIR. AFTER THIS MANY COMPLAINTS CHEVY NEEDS TO FIX THIS PROBLEM. NO MORE AMERICAN CARS FOR ME THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437441November 28, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WHEN PULLING OUT OF MY PARKING SPOT, THE TRACTION CONTROL/ABS LIGHT COMES ON AND STAYS ON FOR THE DURATION OF MY DRIVE WHICH IS USUALLY JUST AROUND 9 MILES (I DRIVE TO AND FROM WORK). THIS HAS BEEN GOING ON FOR MONTHS AND HAPPENS EVERY TIME I PULL OUT FROM A PARKING SPOT. ON SOME OCCASIONS WHEN TRYING TO STOP THE BRAKES MAKE A GRINDING NOISE AND IT TAKES A BIT MORE EFFORT THAN USUAL TO STOP. WHAT COULD BE CAUSING THE TRACTION/ABS LIGHT TO COME ON EVERYTIME I DRIVE MY CAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436337November 18, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 50 MPH WHEN THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND INTO A SHOPPING CENTER WHERE A SMALL FIRE ERUPTED IN THE VEHICLE. THE FIRE WAS EXTINGUISHED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE BRAKES HAD BECOME EXTREMELY HOT AND CAUSED THE FIRE. THE BRAKE PADS, ROTORS, CALIPERS AND HOSES WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING A RECALL UNDER NHTSA CAMPAIGN I.D. NUMBER: 04V287000 (SERVICE BRAKE, HYDRAULIC) BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 166,032.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10435010November 9, 2011
AIR BAGS
MY FATHER WAS IN AN ACCIDENT WHERE ALL THE SIDES AND FRONT OF THE CAR WAS SMASHED. THE AIR BAGS NEVER DEPLOYED EVEN WHEN THE CAR HIT HEAD ON. THIS IS SUPPOSED TO BE A SAFETY FEATURE? IT DOES NOT WORK SO WHAT IS IT THERE FOR? THANK GOODNESS HE HAD HIS SEATBELT ON OR HE WOULD HAVE BEEN SERIOUSLY HURT. THE CHEVROLET COMPANY NEEDS TO REDO THEIR SAFETY FEATURES FOR THE AIRBAGS. MY HUSBANDS 1996 CHEVY SILVERADO 4X4 WAS TOTALED 4 YEARS AGO AND THE AIR BAG NEVER DEPLOYED IN THAT EITHER. THIS IS NOT A GOOD THING IF THERE IS A PROBLEM WITH THEM DEPLOYING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10434278November 4, 2011
ELECTRICAL SYSTEM
GAUGES ON INSTRUMENT PANEL NOT WORKING SPEED GAUGE SAYS YOU ARE GOING 120 WHEN YOU ARE GOING 50 NOW IT STAYS PEGGED ALL THE WAY OVER I FELL THIS IS A SAFETY ISSUE AND CHEVY SHOULD RECALL THIS IT IS A PROBLEM IN A LOT OF THERE VEHICLE ALSO HEAT GAUGE IS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432312October 21, 2011
EXTERIOR LIGHTING
TURN SIGNALS COME BUT DO NOT BLINK. HAZARD SIGNAL COMES ON BUT DOES NOT BLINK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430870October 19, 2011
ELECTRICAL SYSTEM
THE CAR WILL NOT START ALL THE TIME. BUT IF YOU TURN THE SWITCH ON AND OFF 3 TIMES IT MAY WORK OR MAY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428721October 4, 2011
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING
SECURITY LIGHT COMES ON WHILE DRIVING AFTER CAR IS TURNED OFF IT WONT START UNLESS I TURN ON THE IGNITION SWITCH AND LET IT SIT FOR 20 MINUTES THEN THE CAR WILL START. TURN SIGNALS LIGHTS RARELY WORKS PROPERLY AND THE CHECK ENGINE LIGHT STAYS ON I'VE MADE THE REPAIRS UNDER THE CODES AND THE CHECK ENGINE LIGHT IS STILL ON THIS IS DEALING WITH THE EMISSION TESTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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