Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11196495April 15, 2019
ELECTRICAL SYSTEM
SIDE DETECTION NOT WORKING, GETTING ERRORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196510April 15, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
CAR STARTED SMOKING FROM THE BUMPER AREA AND ELECTRICAL SYSTEM GOING NUTS. CAR WAS SLUGGISH AND ACTING WEIRD. ALL GAUGES AND INSTRUMENT PANEL GOING OFF AND ON. DOOR LOCKS LOCKING AND UNLOCKING. CRUISE ENABLE THEN DISABLE. INFOTAINMENT SYSTEM SCREEN GLITCHING OUT. TOOK TO DEALERSHIP THEY SAID THE SIDE DETECTION MODULE AND WIRING HARNESS IS BAD WHERE IT GOT WET. THE LOCATION LEAVES IT EXPOSED TO WATER FROM THE ROADWAY AND CAN CAUSE FIRE HAZARD. VERY DANGEROUS AND SCARY DRIVING DOWN THE ROAD AND ALL THIS HAPPENS ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195694April 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THERE THE MECHANICAL MALFUNCTION MADE THE PLANE EXPLODE THERE. YES, I HOPE THIS DOES NOT CONTINUE. THERE IS A PHOTO OF IT ON GOOGLE PICTURES.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11195732April 11, 2019
UNKNOWN OR OTHER
BLINDSPOT DETECTOR ON PASSENGER MIRROR NOT WORKING. STARTED FLASHING WHILE DRIVING WITH NO CAR AROUND ON CITY STREET. THEN LIGHT STOP FLASHING AND JUST STAYED ON. GOT HOME TURNED CAR OFF AND LIGHT STAYED ON. NEXT MORNING LIGHT WAS STILL ON BUT THE CAR WAS NOT ON. ON MY WAY TO WORK LIGHT REMAINED ON FOR THE ENTIRE RIDE ON THE HIGHWAY. GOT TO WORK LIGHT REMAINED ON WHEN CAR WAS CUT OFF. LEAVING FOR WORK LIGHT WENT OFF AND NOW WILL NOT COME BACK ON AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194988April 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT INTO ANY GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) DIAGNOSED THAT THE SHIFT CONTROL CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195261April 9, 2019
STRUCTURE:BODY, EXTERIOR LIGHTING
GASKET SEALS ON THE REAR LIGHTS ARE LEAKING AND THE TRUNK IS FILLING WITH WATER WHERE THE SPARE TIRE IS STORED. CAUSING FAULTY BRAKE LIGHTS AND WATER DAMAGE TO THE BODY OF THE CAR AND BLACK MOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194618April 8, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194786April 8, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULE DEFECTIVE DUE TO BEING EXPOSED TO ELEMENTS (RAIN MUD SNOW SALT) CAUSE ELECTRONIC FUNCTIONAL ISSUES WITH POWER STEERING AIR BAG REVERE BACKUP ASSIST ENTIRE GAUGE MALFUNCTION.. GENERAL MOTORS WILL NOT RECALL THIS IS A SERIOUS SAFETY ISSUE WITH COUNTLESS COMPLAINTS ON CAR GURUS WEBSITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194427April 7, 2019
ELECTRICAL SYSTEM
WHEN THE REAR DETECTION SYSTEM CONTROLLER GET CONTROLLER IT CAN TAKE DOWN THE VEHICLE COMMUNICATION BUSS WHICH TAKES OUT ALL FUNCTIONALITY OF THE INSTRUMENT CLUSTER. ALL GAUGES QUIT WORKING AS WELL AS TURN SIGNALS. THE VEHICLE WAS IN MOTION WHEN THIS ISSUE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194292April 6, 2019
ELECTRICAL SYSTEM
MY WHOLE ELECTRICAL SYSTEM FAILED! MY SIDE DETECTORS STOPPED WORKING THE FORWARD COLLISION FAILED ALL AT THE SAME TIME. I HAD SMOKE COMING FROM THE REAR BUMPER. THEN I WAS GETTING ALL KINDS OF MESSAGES AIRBASE, ABS, TRACTION I LOST ALL THE GAUGES NO SPEEDOMETER NOTHING THE HEAT WOULD COME ON AND STUFF OFF ALL BY IT SELF. BEFORE I COULD MAKE IT TO MY SCHEDULE APPOINTMENT AT THE DEALERSHIP TO GET CHECKED OUT IT DIED I COULD GET IT STARTED ANYMORE!! VERY UNSAFE WHEN YOU ARE DRIVING DOWN THE ROAD! AND VERY FRUSTRATED WITH GUM BECAUSE THIS IS A VERY COMMON ISSUE OF FAILING MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194240April 5, 2019
STRUCTURE:BODY
SPARE TIRE COMPARTMENT HOLDS WATER TURNING TO MOLDY, MILDEW SMELL AFTER CAR WASH OR HEAVY RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193781April 4, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193916April 4, 2019
ELECTRICAL SYSTEM
THE BLIND SPOT MONITORING SYSTEM FAILED ON MY VEHICLE AT ONLY 62,000 MILES. THE MODULES AND HARNESS ARE MOUNTED UNDER THE REAR BUMPER COVER BEHIND THE WHEELS WHERE MOISTURE DIRT AND ROAD SALT ENTER CAUSING CORROSION AND POSSIBLE FIRE. THE PASSENGER SIDE NOTIFICATION LIGHT STAYED ON FOR TWO DAYS STRAIGHT EVEN WHEN THE CAR WAS OFF. IT IS NOT FUSED IN THE BACK OF THE VEHICLE ONLY UNDER THE HOOD. THESE SAFETY COMPONENTS SHOULD BE MOUNTED IN THE TRUNK PER INDUSTRY STANDARD OR SEALED WITH PROPER WEATHER RESISTANT GASKETS AT THE VERY LEAST. THE HARNESS WAS CORRODED SO BADLY IT WAS JUMPING THE CONNECTION AND BLOWING FUSES. THE MODULES WERE VISIBLY SWOLLEN FROM HAVING MOISTURE INSIDE AND RUST FORMING. I CONTACTED GM AND THEY WOULD NOT COVER THE REPAIR. THERE SHOULD BE A FULL RECALL IF NOT A SPECIAL COVERAGE ON THIS SAFETY ISSUE, IT IS VERY SERIOUS AND VERY COSTLY. MY GARAGE/HOUSE COULD HAVE BURNED DOWN OR I COULD HAVE BEEN INVOLVED IN A VEHICLE FIRE OR ACCIDENT DUE TO LOSS OF SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193612April 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED DUE TO A FAULTY GASKET THAT ALLOWED WATER TO LEAK INTO THE TRUNK OF THE VEHICLE. IN ADDITION, THE BATTERY POWER WOULD DRAIN ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE ODOR OF MOLD AND MILDEW WERE PRESENT INSIDE THE VEHICLE. GRAY-DANIAL CHEVROLET (6060 I-55, JACKSON, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193646April 3, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULES FAILED CAUSING ALL GAUGES AND DASH ITEMS TO QUIT WORKING WENT OUT AT 65 MILES PER HOUR PARTS WEEKS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193078April 1, 2019
UNKNOWN OR OTHER
SIDE DETECTION SYSTEM FAILED. WILL NOT WORK ON LEFT SIDE. DEALERSHIP SAID WAS CORRODED WIRES AND MODGUAL WOULD NEED TO REPLACED. ($1,100). SAFETY ISSUE AND MIGHT HAVE A ELECTRIC BURNING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193170April 1, 2019
ELECTRICAL SYSTEM
MY CAR WAS EXPERIENCING INTERMITTENT ISSUES WITH THE SIDE BLIND SPOT MONITORING SYSTEM WHEN MY CAR'S DASH STOPPED WORKING WHILE TRAVELING ON THE HIGHWAY AT 55 MPH.. I HAD SEVERAL SERVICE SYSTEM ERRORS` `FOR `SIDE BLIND SPOT, FRONT CAMERA, TIRE PRESSURE MONITOR ETC BUT MOST CONCERNING IS THAT THE DIRECTIONAL WOULD NOT FUNCTION, THE GAS, SPEEDOMETER, AND THE TACHOMETER DID NOT FUNCTION. IT WAS DUSK AND IT APPEARED THE AUTOMATIC LIGHTING CONTROL STOPPED WORKING AS WELL. I STOPPED SAFELY AND TURNED OFF MY CAR AND TRIED TO RESTART THE CAR AND THE PUSH BUTTON START WOULD NOT WORK. I WAS ABLE TO RESTART THE CAR BY PUTTING THE KEY FOB IN THE FACTORY POCKET DESIGNED TO START THE CAR WITH A KEY FOB WITH A LOW BATTERY. I WAS ABLE TO GET MY CAR INTO THE CHEVROLET DEALERSHIP AND THEY CONFIRMED THAT THE SIDE BLIND SPOT MODULES WERE BAD. THEY DISCONNECTED THE MODULES AND MY CAR'S DASH FUNCTION RETURNED WITH JUST A WARNING TO SERVICE THE SIDE BLIND SPOT SYSTEM THE DEALERSHIP PROVIDED ME A COPY OF A GM SERVICE BULLETIN #17-NA-154 SERVICE SIDE OBJECT DETECTION MESSAGE STATING TO REPLACE BOTH MODULES AND THE WIRING HARNESS NEED TO BE REPLACED FOR $1,638.91. I HAD ALREADY REPLACED ONE MODULE 13 MONTHS EARLIER FOR $720. THIS FAILURE MODE IS UNACCEPTABLE LEAVING THE CAR IN A DANGEROUS STATE WITHOUT DIRECTIONALS, IMPORTANT GAGES LIKE SPEEDOMETER AND FUEL , AND POSSIBLY NO AUTOMATIC LIGHTING CONTROLS. THE DESIGNED FAILURE MODE SHOULD BE SOLELY A SERVICE BLIND SPOT MONITORING SYSTEM LEAVING ALL OTHER SYSTEMS OPERATIONAL. CURRENTLY I AM TOLD THAT ALL PARTS REQUIRED TO FIX MY CAR ARE UNAVAILABLE. AN ADVANCED SAFETY SYSTEM THAT IS DANGEROUS WHEN IT FAILS IS NEITHER ADVANCED OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193219April 1, 2019
ELECTRICAL SYSTEM
THE REAR SIDE DETECTION MODULES CORRODED DUE TO BAD PLACEMENT ON THE VEHICLE. THE MODULE IS DIRECTLY BEHIND THE REAR WHEEL WITHOUT ANY SHIELDING, SO WHEN THE SNOW AND SALT FROM THE WINTER CAME OFF THE TIRE, IT WOULD LAND DIRECTLY ON THE READ SIDE DETECTION MODULE CAUSING CORROSION. THERE ARE A TON OF FORUMS ONLINE SUCH AS HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T54868_DS885696. CHEVY HAD THIS PROBLEM IN 2014.5-2016 MODEL BUT WON'T COVER IT EVEN THOUGH THEY CHANGED THE MODULES IN NEWER MODELS TO PROTECT AGAINST THE ELEMENTS BETTER. THEY KNOW THERE IS A PROBLEM BUT REFUSE TO FIX IT FOR OLDER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192820March 31, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION MODULE WENT OUT ON BOTH SIDE AFTER IT WAS IMPACTED BY RAIN. I WAS TOLD BY THE DEALERSHIP THAT THERE IS A NEW MODULE HOWEVER I WOULD HAVE TO PAY 1300.00 FOR IT BECAUSE IT IS SEALED UP BETTER AND LESS LIKELY TO RECEIVE WATER DAMAGE. I WAS ALSO TOLD THAT IF NOT FIXED THAT MY CAR WONT START AND I WOULD HAVE OTHER ELECTRICAL ISSUES. OTHER PEOPLE HAVE SAID THEY THEIR MODULE HAVE CAUGHT ON FIRE. BAD PART CHEVROLET THIS NEEDS TO BE RECALLED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192576March 30, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT STOPPED WORKING DUE TO THE POOR DESIGN OF THE MODULES. THIS CAUSED MY GAS GAUGE AND ODOMETER TO STOP WORKING. IN ADDITION, THE FOLLOWING LIGHTS CAME ON AND SAID THEY NEEDED TO BE SERVICED: AIR BAGS, TIRES,THEFT SYSTEM, CHECK ENGINE. AFTER ALL OF THIS, MY CAR WOULDN'T START. I WAS LEFT STRANDED. THE FAULTY MODULES SCRAMBLED MY COMPUTER IN MY CAR. THE COST OF THIS REPAIR IS AROUND $1400 TO FIX, PLUS THE MODULES WILL FAIL AGAIN AND NEED TO BE REPLACED AGAIN. THE MODULES ARE A POOR DESIGN FROM GM. THIS SEEMS TO BE AN ONGOING ISSUE WITH THESE CARS. CURRENTLY, GM HASN'T BEEN HELD RESPONSIBLE TO FIX THE DESIGN OF THESE MODULES. NOT ONLY DO WE HAVE TO PAY FOR THE REPAIR OF THE FAULTY MODULES. WE PAID AND STILL PAY A HEFTY PRICE FOR THIS VEHICLE. I WISH I KNEW ABOUT THIS ISSUE BEFORE I PURCHASED THIS CAR. MY CAR WAS PARKED AND WHEN I TRIED TO START IT, IT WOULDN'T START. I FINALLY WAS ABLE TO START IT. AS I DROVE IT TO THE SHOP, I DIDN'T HAVE ANY SPEED ODOMETER, TURNING SIGNALS OR LIGHTS. THIS WAS VERY DANGEROUS DUE TO DRIVING ON A 4 LANE HIGHWAY IN A BUSY CITY. TO LOSE ALL GAUGES, LIGHTS, TURN SIGNALS AND TO HAVE OTHER NUMEROUS "CHECK" LIGHTS COME ON IS VERY UNSAFE. I COULD HAVE BEEN REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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