Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10628939August 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE AIR BAGS MIGHT NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH AND WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628722August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627958August 25, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED, THE ENGINE STALLED, AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,542.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628145August 25, 2014
STEERING
I WAS DRIVING DOWN A STREET AND STARTED TO TURN AND THE POWER STEERING WENT OUT. I HAD TO REPLACE THE POWER STEERING PUMP. MY CAR IS INCLUDED IN THE RECALL AND IT MENTIONED THE STEERING COULD GO . THIS IS A 2010 CAR. THE POWER STEERING SHOULD NOT HAVE GONE OUT. I WOULD LIKE TO KNOW IF THIS IS CONNECTED TO THE RECALL AND IF SO CAN I GET YOUR COMPANY TO REIMBURSE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627846August 24, 2014
AIR BAGS
CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY. ATTN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627418August 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627517August 22, 2014
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE KEY WAS DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 10/2/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627276August 21, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626641August 20, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626787August 20, 2014
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626810August 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 58,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626523August 20, 2014
ENGINE
MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LANE, BUT THERE WE SAT ON THE INTERSTATE WITH TRAFFIC ALL AROUND US. THE CAR WOULD NOT START!!! NEED LESS TO MY GIRLS AND MY SELF WERE TERRIFIED THAT WE WOULD BE HIT. AFTER ABOUT 10 MINUTES THE CAR DID START AGAIN AND WE MADE IT TO OUR DESTINATION. THE MESSAGES ARE NOT DISPLAYING NOW, BUT THE ENGINE LIGHT IS STILL. I AM TAKING IT TO THE SHOP TODAY. WHAT WILL IT TAKE BEFORE GM DOES SOMETHING ABOUT THIS?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626553August 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626302August 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10625828August 17, 2014
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTING IN THE GARAGE AND IT IS STORMING OUTSIDE. I FEEL THIS IS A MANUFACTURING PROBLEM AND GENERAL MOTORS SHOULD TAKE CARE OF THE PROBLEM WITHOUT ANY OUT OF POCKET MONEY FROM THE CONSUMER. AFTER ALL THE TAXPAYERS DID BAIL YOU OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622656August 16, 2014
ENGINE
WHILE I WAS TRYNA TO STARTED MY CAR IT STAY BEFORE STARTED & THE SERVICEMASTER [XXX] ON LIGHT. THIS HAPPEN ON SEE ON OCCASION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625746August 16, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622008August 13, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622131August 13, 2014
ELECTRICAL SYSTEM
CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620639August 7, 2014
AIR BAGS
TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 11,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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