Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10638489September 23, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE CAR EXPERIENCED A REDUCTION IN POWER AND THE ENGINE BEGAN MAKING A "KNOCKING" NOISE. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A "REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" ALERT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638508September 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637195September 18, 2014
POWER TRAIN, ELECTRICAL SYSTEM:WIRING, STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636930September 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT INDICATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637038September 17, 2014
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL FROM GM IN AUGUST OF 2014 FOR MY IGNITION ON A RECALL THAT HAD BEEN OUT SINCE JULY. THEY ARE GOING TO FIX THE VEHICLE BUT THE PARTS ARE NOT AVAILABLE. THIS IS NOW THE MIDDLE OF SEPTEMBER THE PARTS STILL ARE NOT IN AND IT WILL PROBABLY BE THE FIRST PART OF OCTOBER BEFORE THEY ARRIVE ACCORDING TO GM. HOW CAN YOU RECALL A CAR FOR A SAFETY ISSUE AND NOT HAVE THE PARTS TO REPAIR THE CAR? APPARENTLY THIS IS A SERIOUS ISSUE OR MY NOTICE WOULD NOT SAY THE KEY RING IS CARRYING ADDS WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. IF THIS OCCURS, ENGINE POWER, POWER STEERING AND POWER BRAKING WILL BE AFFECTED, INCREASING THE RISK OF A CRASH. IF THE IGNITION SWITCH IS NOT IN THE RUN POSITION, THE AIR BAGS MAY NOT DEPLOY IF THE VEHICLE IS INVOLVED IN A CRASH, INCREASING THE RISK OF INJURY OR FATALITY. GM IS ALREADY HAD NUMEROUS PROBLEMS AND THIS IS ONLY INCREASING THE RISK OF MORE. WHAT CAN BE DONE ABOUT THIS ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633552September 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633658September 16, 2014
AIR BAGS, ELECTRICAL SYSTEM
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633203September 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE JERKED UNCONTROLLABLY WHEN IT WAS STARTED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633223September 15, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKES WERE ENGAGED. THE ABS AND THE AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. WHILE TRAVELING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT WAS LATER INFORMED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632681September 12, 2014
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632234September 10, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAD TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM ) AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632319September 10, 2014
POWER TRAIN, AIR BAGS, WHEELS
I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631642September 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE APPROACHING A STOP OR DECELERATING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631374September 7, 2014
ELECTRONIC STABILITY CONTROL (ESC)
1. 2011 WAS DRIVING IN WACO, TX, AS I MADE A LEFT TURN THE ELECTRONIC STABILITY CONTROL INDICATOR LIGHT CAME ON, WITHIN SEC THE CAR STOPPED. COASTED TO SIDE OF THE ROAD, AFTER 5 MIN WAS ABLE TO RESTART CAR. DROVE APPROX 2 MI, MADE 2 LEFT TURNS,1 RIGHT TURN. WHEN I MADE THE RIGHT TURN, THE CAR ENGINE CAME TO A STOP. IN 10 OR 15 MIN WAS ABLE TO RESTART CAR AND DROVE APPROX 2 MI TO ALLEN SAMUELS CHEV DEALER IN WACO. THEY KEPT THE CAR A FEW DAYS, THEY DROVE IT NUMEROUS TIMES TRYING TO REPLICATE THE ENGINE STOPPAGE. THEY COULD NOT REPLICATE THE STOPPAGE, BUT DURING TROUBLE SHOOTING, FOUND A CABLE CONNECTOR LOOSE ON THE TRANSMISSION AND REPLACED THAT. THEY FELT THIS WAS THE PROBLEM. 2. SEP 5, 2014. WAS ON ENTRANCE RAMP TO INTERSTATE, WAS ACCELERATING TO ENTER TRAFFIC, THE CAR ENGINE BEGAN TO STUTTER/STALL, WAS ABLE TO TURN INTO AN EXIT RAMP LANE, THE ESC INDICATOR LIGHT CAME ON BRIEFLY, THEN THE WARNING MESSAGE CAME ON THAT THE ENGINE WAS REDUCING POWER, WITHIN SECONDS THE CAR ENGINE STOPPED. WAS ABLE TO COAST TO A STOP. I WAITED APPROX 5 MIN, WAS ABLE TO RESTART ENGINE. THE ENGINE LIGHT CAME ON, BUT I WAS ABLE TO DRIVE HOME ON SECONDARY ROADS. (APPROX 25 MI). I WAS AFRAID TO DRIVE THE CAR TO WACO, CALLED A WRECKER AND HAD IT TOWED TO ALLEN SAMUELS CHEV IN WACO, TX. 3. REQUEST AND RECOMMEND: [XXX] THIS WEB SITE SHOWS MULTIPLE SAFETY PROBLEMS WITH CHEVYS OF DIFFERENT YEARS AND SHOWS THAT LIFE AND DEATH INJURIES WILL OCCUR WHEN THE CAR COMPLETELY STOPS WITHOUT ADEQUATE WARNING. 4. WHEN THE CAR IS RETURNED TO ME, I PLAN ON KEEPING THE ESC OFF UNTIL ISSUE IS RESOLVED. I FEEL STRONGLY THIS IS A DEFECT IN THE CAR, HAD THIS INCIDENT ON SEP 5TH HAPPENED A COUPLE OF MIN LATER AFTER I HAD ENTERED INTERSTATE TRAFFIC, THERE COULD HAVE BEEN SERIOUS INJURY TO ME AND TO OTHERS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631416September 7, 2014
SEAT BELTS
DRIVER AND PASSENGER SEAT BELTS HAVE CUTS IN THE OUT SIDE EDGES. SEEMS TO BE CAUSED BY THE RE-TRACTOR MECHANISM AS THE CUTS ARE INSIDE THE DOOR PILLARS WHEN THEY ARE RETRACTED. HAS THIS HAPPENED ON ANY OTHER IMPALAS AND WHAT SHOULD WE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630756September 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITION UNIT CAUGHT FIRE AND THE FLAMES EMITTED THROUGH THE VENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONDITIONING FAILURE WAS REPAIRED. THE CONTACT SUFFERED INJURIES TO THE ARMS AND KNEES. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10630478September 3, 2014
AIR BAGS, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629599August 30, 2014
ENGINE, ELECTRICAL SYSTEM
AFTER AN ATTEMPT TO START THE VEHICLE, THE IGNITION WOULD NOT TURN OVER. SEVERAL ATTEMPTS TO START THE VEHICLE WERE MADE TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629644August 30, 2014
ELECTRICAL SYSTEM
WHEN I AUTO START MY CAR I GO INTO MY CAR AND TURN IT ON RIGHT WHEN I TURN IT ON IT STARTS MAKING A LOUD CLICKING SOUND THAT WONT STOP. THERE WAS NOTHING WRONG WITH THE CAR WHEN I BOUGHT IT AND OVER TIME IT STARTS MAKING THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629026August 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT FUEL FUMES EMITTED THROUGH THE AIR CONDITIONING VENTS AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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