Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10650959October 29, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL LIGHT AND ENGINE REDUCE SPEED LIGHT CAME ON AND CAR STARTED STUTTER AND SLOW DOWN ON THE HIGHWAY. REPLACE THROTTLE BODY TWICE AND REPLACE GAS PEDAL SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650644October 28, 2014
SERVICE BRAKES, STEERING, AIR BAGS
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650307October 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE FROM AN EMPTY FUEL TANK, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650427October 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649696October 24, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE REMEDY FAILED TO REPAIR THE IGNITION SWITCH WHICH WAS MALFUNCTIONING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649761October 24, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648110October 23, 2014
ELECTRICAL SYSTEM
2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUE. RECALL # 14299. * LD THE CONSUMER STATED THE VEHICLE CUT OFF, WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649353October 22, 2014
ELECTRICAL SYSTEM
THE BATTERY WAS SHOWING A LOT OF CORROSION. IT WAS ALSO LEAKING BATTERY ACID. WE TOOK THE CAR TO A GARAGE IN FL. THE MECHANIC SAID GM HAD A REAL PROBLEM WITH THIS CAR AS THEY HAVE PUT THE BATTERY TOO CLOSE TO THE RADIATOR. THE BATTERY BECOMES EXCEEDINGLY HOT AND THE BATTERY IS DAMAGED. I TRIED TO WORK WITH GM ON THIS MATTER, BUT THEY HELD THE WARRANTY OF 6 YEARS ON THE BATTERY AND WHEN THE CAR WAS SOLD TO ME THE BATTERY WAS ONLY WARRANTIED FOR 3 YEARS.BECAUSE I WAS NOT SOLD THE BATTERY. GM WAS. I WENT TO ANOTHER PLACE TO GET THE BATTERY REPLACED. THE REPAIR MAN THERE TOLD ME IF THE BATTERY WAS NOT TAKEN CARE OF THE BATTERY ACID THAT WAS LEAKING COULD CAUSE A FIRE IN MY VEHICLE. I AM HOPING YOU WILL CHECK INTO THIS PROBLEM. I HAVE CORRECTED THE PROBLEM IN MY CAR, BUT THERE ARE OTHER CARS THAT HAVE THESAME PROBLEM AND COULD BE DETRIMENTAL TO SOMEONE ELSE. THANK YOU FOR LOOKING INTO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648250October 16, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644568October 14, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643668October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643486October 9, 2014
ELECTRICAL SYSTEM
PULLED INTO THE GAS STATION TO PUMP GAS, AFTER PUMPING GAS, THE CAR WOULD NOT START. HAD THE CAR TOWED TO A MECHANIC WHO LOOKED AT THE VEHICLE AND DETERMINED THE FAULTY IGNITION SWITCH IS CAUSE OTHER PROBLEMS WITH THE VEHICLE. I CAN NOT GET THE OTHER ISSUES CORRECTED UNLESS GM FIXES THE FAULTY IGNITION SWITCH FOR RECALL #14299. I HAVE CALLED SEVERAL DEALERSHIPS IN THE AREA, AND NONE OF THEM HAVE THE PART NEEDED TO FIX MY CAR. I PURCHASED THIS CAR IN 2010, AND HAVE HAD MANY PROBLEM WITH IT SINCE 2011. THE FUEL PUMP WAS CHANGED 2 TIMES AND THE TRANSMISSION HAS BEEN REPLACED 1 TIME. I ENCOURAGE THE NHTSA TO LOOK INTO THE ENTIRE VEHICLE AND NOT JUST THE FAULTY IGNITION SWITCH. GM HAS FAILED THE CONSUMER IN MANY WAYS, AND I'M VERY DISAPPOINTED WITH MY GM CAR BUYING EXPERIENCE. I'M A SINGLE PARENT AND NEED MY VEHICLE TO RUN AND RUN SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641954October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641687October 6, 2014
AIR BAGS, ELECTRICAL SYSTEM
WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE PASSENGER AIRBAG WOULD SWITCH OFF FOR NO REASON WITHOUT THE PASSENGER MOVING. THIS HAPPENED A NUMBER OF TIMES OVER ABOUT A WEEK. THEN ON FRIDAY OCTOBER 3RD, 2014 IT HAPPENED AGAIN AND THIS TIME RIGHT AFTER IT HAPPENED ALL THE GAUGES DROPPED INCLUDING FUEL, MPH, RPM, ETC... SO I PULLED INTO A PARKING LOT AND BEFORE I WAS ABLE TO STOP, THE COMPUTER MODULE IN THE CAR DIED AS WELL AS THE ENGINE. I ENDED UP HITTING A LIGHT POST IN THE PARKING LOT WHILE AVOIDING A PEDESTRIAN. THE CAR HAS SINCE CEASED TO START AT ALL. LUCKILY NO ONE WAS HURT BUT THIS CAR WAS CLEARLY NOT SAFE. I CONSIDER MYSELF VERY LUCKY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641134October 3, 2014
ELECTRICAL SYSTEM
I TRIED TO START THE CAR BUT EVERYTHING WAS DEAD. NO WARNING LIGHTS WERE ON. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE BATTERY WAS ONLY TWO DAYS OLD AND IT CHECKED GOOD. I HAD IT TOWED TO THE CHEVY DEALER. THE DEALER HAD THE CAR FOR ALMOST A WEEK ,THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THIS WAS THE THIRD TIME THEY HAVE TRIED TO FIX IT. SINCE THE PROBLEM WASN'T SOLVED I CAN NOT TRUST THE CAR AND MY WIFE CAN NOT DRIVE IT AS YOU NEVER KNOW WHEN IT WILL FAIL. I HAVE ALSO HAD FOUR ACTUATORS AND TWO COOLING FAN MOTORS REPLACED THAT WERE SUPPOSED TO SOLVE MY PROBLEM. DIDN'T WORK! EITHER GM CAN'T FIX THE PROBLEM OR WON'T. I CAN'T TELL WHICH. ANYWAY I AM DONE WITH GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640523October 1, 2014
AIR BAGS
WHILE DRIVING THE VEHICLE, MY 17 YEAR OLD SON INFORMED ME THAT THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP NEAR MY TOWN. THEY RAN TESTS ALL DAY TO SAY THAT A CONNECTION IN THE RIGHT SIDE OF THE FRONT PASSENGER SEAT AND A TERMINAL NEEDED TO BE REPLACED ($264). BEFORE GETTING HOME, WHICH IS ABOUT 10 MILES FROM THE DEALERSHIP, THE LIGHT CAME BACK ON. CALL THE DEALERSHIP AND RETURNED CAR. THIS TIME THEY TELL ME THAT THE SEAT BELT PRETENSIONER NEEDS TO BE REPLACED ($215). I FELT I WAS BEING GIVEN THE RUN AROUND SO I DID NOT GET IT REPAIRED THERE. SIX MONTHS LATER THE LIGHT COMES BACK ON. I TAKE IT TO A HONDA DEALERSHIP THINKING THEY HAVE BETTER QUALITY CARS AND THEY TEST IT. THEY SAY THAT IT'S SOMETHING ELSE IN THE SEAT AND THAT IT WILL BE APPROXIMATELY $700 TO REPAIR. I CONTACT GM TO SEE IF THERE IS A RECALL OR SOMETHING THAT CAN BE DONE. THEY STATE NO RECALL AND THAT IF IT'S NOT REPAIRED BY CERTIFIED GM DEALERSHIP, IF IT IS LATER RECALLED I WILL NOT BE REFUNDED. I TAKE IT TO CERTIFIED GM DEALER AND THEY SAY THEY DON'T FIND ANYTHING BECAUSE THE SYSTEM HAS BEEN RESET. LAST WEEK, AFTER THE LIGHT STAYING ON CONTINUOUSLY I TAKE IT TO THE CERTIFIED GM DEALERSHIP. THEY RUN DIAGNOSTICS AND TELL ME THAT IT'S THE SEAT BELT PRETENSIONER. AFTER PAYING APPROXIMATELY $325 AND THEM KEEPING MY CAR FOR A WEEK, I RECEIVE THE CAR BACK AND 35 MILES LATER THE LIGHT REAPPEARS. I AM DEFINITELY SICK OF THIS CAR AND THINK GM IS AWARE OF THIS PROBLEM BUT THEY DON'T WANT TO FIX IT BECAUSE OF ALL THE OTHER RECALLS THEY ARE HAVING. I HAVE SPENT OVER $700 TO NO AVAIL. MY NEXT CAR WILL DEFINITELY NOT BE ANYTHING GM! CALLING GM IS A WASTE OF TIME BECAUSE THEY ACT AS IF MY CALL IS A BURDEN TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639831September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639946September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THERE WERE A LIMITED QUANTITY OF PARTS BEING DISTRIBUTED TO EACH DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639173September 25, 2014
EXTERIOR LIGHTING
RIGHT LOW BEAM HEADLIGHT SOMETIMES DOESN'T LIGHT UP. TOOK THE VEHICLE FOR A BULB REPLACEMENT AND MECHANICS COULDN'T FIGURE OUT WHY A WORKING BULB FAILED. SEEMS TO BE CONNECTED TO THE AIRBAG, IGNITION, INFORMATION PANEL GLITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638340September 23, 2014
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

← Back to Chevrolet Impala