Chevrolet Impala Complaints (2003)
695 consumer complaints on file.
- #10568946March 13, 2014VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ON THE BACK ROADS AT THE SPEED LIMIT OF 55MPH WHEN THE CAR STARTED TO JERK VIOLENTLY. I DIDN'T KNOW WHAT WAS GOING ON SO I LET OFF THE GAS AND HIT THE BRAKES A LITTLE. I WAS ABLE TO COME TO A STOP SAFELY, BUT THE JERKING WAS DANGEROUS AS IT PROPELLED ME INTO THE ONCOMING TRAFFIC WHEN I WAS ON A CURVE. I DON'T FEEL SAFE DRIVING THE CAR NOW. THE CAR SHOWS NO CODES AND NO WARNING SIGNALS. I THINK IT HAS SOMETHING TO DO WITH THE TRANSMISSION, BUT I AM NOT SURE. I READ MANY OTHERS WITH TRANSMISSION PROBLEMS AND I THINK THIS IS MORE DANGEROUS THAN PEOPLE THINK AND IT SHOULD BE RECALLED IF ITS A KNOWN PROBLEM. I DON'T KNOW WHAT TO DO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10569117March 13, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568830March 12, 2014ELECTRICAL SYSTEM
SECURITY LOCK OUT, WHEN SECURITY LIGHT IS FLASHING WILL NOT ALLOW TO START, HAVE TO WAIT 10 MIN. AND HOPE THAT IT WILL RESET, WHEN LIGHT STOPS FLASHING TURN KEY OFF AND THEN TRY TO START, IF NOT WAIT ANOTHER 10 MIN. SOMETIMES HAVE TO WAIT 60 MIN, THIS IS IN A DARK PARKING LOT AFTER GETTING OUT OF WORK AT 9:30 PM GM WILL NOT RECALL SINCE THERE HAVE BEEN NO DEATHS REPORTED BECAUSE OF THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568703March 12, 2014ELECTRICAL SYSTEM
CRUISE CONTROL GOES OFF AND ON INTERMITTINGLY. HEAT AND AC GOES ON AND OFF. HAD IGNITION SWITCH REPLACED AND PROBLEM WAS SOLVED. SOUNDS LIKE SAME PROBLEM AS RECENT RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564554February 16, 2014SEATS
DRIVER ACTIVATED DRIVER'S SIDE SEAT HEATING UNIT DURING A COMMUTE SOMETIME IN DECEMBER 2013. AT SOME POINT DURING TRIP, SEAT BACK HEATING UNIT BURNED LEATHER SEAT AND BURNED DRIVERS COAT. OVAL BURN MARK APPROXIMATELY 2 INCHES WIDE AND 1/2 INCH TALL RESULTED. SEAT HEATING UNIT NO LONGER WORKS. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10564532February 15, 2014EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT PULLED OVER ON SIDE OF ROAD, PULLED ON TIMER SWITCH HEADLIGHTS CAME BACK ON. I HAVE BEEN READING ABOUT MANY ISSUES RELATED TO HEADLIGHT FAILURE. GM NEEDS TO RECALL MY 16 YR. OLD DAUGHTER 03 IMPALA, BEFORE SHE GETS HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563541February 9, 2014ENGINE
2003 CHEVY IMPALA IS OVERHEATING AND WE HAVE DONE A LOT TO IT AND IT STILL OVERHEATS AND THE ANTIFREEZE RUNS OUT WHEN YOU PUT IT IN CAR AND THE HEAT BLOWS COLD AIR ALL THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563461February 7, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS JUST QUIT WORKING ON 2 5 2014. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558668January 6, 2014AIR BAGS
ON MON. NOV. 25, 2013 I WAS DRIVING SB I-75 ABOUT 10 P.M. THERE WAS A LIGHT DRIZZLE AND AS I APPROACHED THE BRIDGEPORT AREA I NOTICED SOMETHING ACROSS SEVERAL LANES OF THE HIGHWAY. I STARTED TO BRAKE AND HIT BLACK ICE AND SLAMMED HEAD ON INTO A BLACK JACKKNIFED SEMI WITH NO LIGHTS OR FLARES. I DID TRY TO GO BETWEEN THE MIDDEN AND THE TRUCK BUT THERE WAS NO ROOM CAUSING MOST OF THE FRONT END DAMAGE ON THE PASSENGER SIDE OF THE HOOD OF THE CAR. THE FRONT END WAS SO SMASHED THAT THE BATTERY DISINTEGRATED. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL GETTING A CONTUSION ON MY FOREHEAD AS WELL AS TWO BLACK EYES. I ALSO HAD BRUISES ON MY HAND, KNEE, AND RIGHT BREAST. IN ADDITION TO THESE I ALSO HAD SOME LE FRANC FRACTURES TO MY LEFT FOOT WHICH I REQUIRED SURGERY FOR. I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT THANK GOODNESS, BUT I JUST DO NOT KNOW WHY MY AIRBAGS DID NOT DEPLOY. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10557383December 27, 2013SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING, TRACTION CONTROL SYSTEM
THE SERVICE TRACTION CONTROL LIGHT IS ON THE DASH PANEL AND MY CAR STARTED TO SHAKE AND PULL TO ONE SIDE WHEN THE BRAKES WERE APPLIED. THE PROBLEM QUICKLY GREW INTO THE CAT CONSTANTLY PULLS TO ONE SIDE AND THE STEERING FEELS SLOPPY AND LOOSE IF THAT MAKES SENSE. THE TRACTION CONTROL DOESN'T WORK BUT WILL RANDOMLY KICK IN WHILE DRIVING AND THE CAR INSTANTLY FEELS AS IF THE BRAKES ARE BEING APPLIED AND GRINDER BUT THE WORSE PART IS HOW THE PULLING TO ONE SIDE BECOMES A QUICK GRAB AND JERK TO ONE SIDE AND HAS NEARLY CAUSED ME SEVERAL ACCIDENTS AND I CANNOT RELAX AND DRIVE. I AM ALWAYS TENSE AND READY TO FIGHT TO KEEP MY CAR GOING STRAIGHT AND NOW WITH THE BAD MICHIGAN WINTER ITS IMPOSSIBLE TO DRIVE ON SOME DAYS. I'VE BEEN TOLD THAT I NEED A NEW TRACTION CONTROL PUMP WHICH IS GOING TO COST AROUND $2500 AND UP DEPENDING ON WHAT THEY FIND BUT WILL AUTOMATICALLY START AT $2500. THAT COST IS RIDICULOUS AND I HAVE TALKED TO PROB APPROX A HUNDRED PEOPLE WHO EITHER HAD THE SAME PROBLEM OR KNEW OF SOMEONE WHO DOES, OVER THE PAST FEW YEARS. MY CAR IS NOW PARKED AND I HAVE TO BEG FOR RIDES TO WORK BECAUSE ITS WINTER AND I CANNOT PUT MYSELF AND OTHERS IN DANGER WITH THIS ISSUE. I HAVE TO WORK AND TRANSPORT KIDS TO DIFFERENT EVENTS AND FEEL THAT THIS PART HAS TO BE DEFECTIVE FROM THE START IF THERE'S THAT MANY PEOPLE WITH THIS SAME ISSUE. AND ALL OF THE SAME EXACT COMPLAINTS FOUND ONLINE. PLEASE I'M BEGGING YOU TO CHECK INTO THIS ISSUE TO SEE IF A RECALL IS NECESSARY. THANK YOU SO MUCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10552534November 16, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CAR WILL NOT START NO MATTER HOT OR COLD. ONCE STARTED THE ELECTRICAL SYSTEM THROWS MULTIPLE ERRORS, FROM SECURITY, BATTERY, SERVICE ENGINE SOON, ABS LIGHT, SEAT BELT LIGHT, AND BRAKES. THE COMPLETE DASH BOARD GOES DEAD INCLUDING ALL GAUGES, FROM THE SPEEDOMETER, FUEL AND TEMPERATURE GAUGE. THE WARNING BELL CONTINUES TO RING AS THE BATTERY LIGHT COMES ON - IT DOES THIS CONTINUALLY WHILE DRIVING. OFTEN TIMES IT WILL NOT START. I HAVE A 6 YEAR OLD DAUGHTER AND I AM CONCERNED FOR HER SAFETY WHEN THIS HAPPENS. I HAVE PUT A NEW BATTER, NEW STARTER AND NEW ALTERNATOR IN THIS CAR. GM KNOWS ABOUT THE PROBLEMS AND THEY SHOULD BE REQUIRED TO RE-CALL THESE CARS AND FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10551354November 7, 2013SEAT BELTS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE REAR DRIVER'S SIDE BELT BECAME COMPLETELY FRACTURED. THE REAR DRIVER'S SIDE PASSENGER WAS INJURED AND TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE SEAT BELT FAILURE. THE FAILURE MILEAGE WAS 92,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10550091October 30, 2013SERVICE BRAKES
DRIVING SAID VEHICLE THANKFULLY AT LOW SPEED WHEN ALL OF THE SUDDEN THE BRAKES WENT TO THE FLOOR . PULLED OVER AT SAW BRAKE FLUID . LOOKED UNDER VEHICLE SAW ROTTED OUT BRAKE LINES WITH A BIG HOLE IN ONE OF THEM AND THE OTHER IS JUST AS RUSTED . I CONSIDER THIS A GREAT SAFETY ISSUE . DUE TO IT HAPPENS SUDDENLY. NOTE: I SAW ON ABC NEW AND ON THE INTERNET THERE IS AN ISSUE WITH GM TRUCKS AS WELL. IT NOW SEEMS ITS NOT JUST TRUCKS. I KEEP MY CAR IN GREAT SHAPE AND HAVE IT SERVICED AT THE DEALER AND NEVER WAS INFORMED OF A PROBLEM WITH MY BRAKE LINES. THANK-YOU FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547618October 11, 2013STEERING, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ACTED AS IF IT DOSEN'T HAVE POWER STEERING WHEN TURNING TO THE LEFT, VERY STIFF,AND JERKY. TOTAL CUT OUT ON A FREEWAY ON RAMP FOR ABOUT 20 SECONDS. WHEN TRY TO PUT FUEL IN GAS TANK HAVE TO HOLD FUELING NOZZLE BARLEY OPEN OR IT WILL NOT TAKE FUEL. DROVE TO WORK, GOT OFF OF WORK WENT TO START IT, IT WOULD START WITH OUT A JUMP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547260October 8, 2013VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE NORMALLY AND BECAME STUCK IN A VERTICAL POSITION. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS INTERMITTENT AND WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, IT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 124,000. UPDATED 12/24/13*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10544160September 17, 2013WHEELS, TRACTION CONTROL SYSTEM
TRACTION ACTIVE MESSAGE COMES ON TURN TRACTION CONTROL TURNS AND ABS LIGHT COMES ON WHEN I PUT CAR IN REVERSE, PULL FORWARD TURN WHEELS TO RIGHT IT MAKES A NOISE NIT A GRINDING NOISE BUT CLOSE AND WHEN MESSAGE COMES UP AND I APPLY BRAKES IT MAKES THAT NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10537028August 24, 2013ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
WHEN THE WEATHER IS HOT, THE CAR WILL NOT START. ONCE STARTED THE ELECTRICAL SYSTEM THROWS MULTIPLE ERRORS, FROM SECURITY, BATTERY, SERVICE ENGINE SOON, ABS LIGHT, SEAT BELT LIGHT, AND BRAKES. THE RADIO IS LOCKED OUT AND THE AC FAN RUNS BUT WILL NOT ALLOW THE AC COMPRESSOR TO FUNCTION. ALSO THE HEAD LIGHTS FLASH AND THE COMPLETE DASH BOARD GOES DEAD INCLUDING ALL GAUGES, FROM THE SPEEDOMETER, FUEL AND TEMPERATURE GAUGE. THE WARNING BELL CONTINUES TO RING AS THE BATTERY LIGHT COMES ON. THIS IS A COULD CAUSE A VERY DANGEROUS SITUATION WITH NO HEAD LIGHTS AND NO WORKING GAUGES ON THE DASH, AND SHOULD FOR SOME REASON THE SECURITY SYSTEM SHUTS THE CAR DOWN WHILE DRIVING, COULD CAUSE A SERIOUS ACCIDENT. GM SEEM TO BE NEGLECTING THIS ISSUE, AND EVEN GM AND THEIR DEALERSHIPS CLAIM TO KNOW NOTHING ABOUT THIS. YET IN MULTIPLE IMPALA FORUMS, THIS IS THE TOP ISSUE WITH THIS VEHICLE. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS BEFORE SOMEONE GETS KILLED, AND IT IS NOT FAIR FOR THE CONSUMER TO PAY THOUSANDS OF DOLLARS TRYING TO CHASE THIS ISSUE DOWN. I JUST WISH AMERICAN CAR COMPANIES WOULD STAND BEHIND THEIR PRODUCTS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN QUESTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10536843August 23, 2013WHEELS
THE LUG NUTS ON MY VEHICLE SEEM TO SOMEHOW LOOSEN THEMSELVES. THE FRONT DRIVER TIRE WILL MAKE NOISE THEN I LOOK AT THE NUTS TO FIND THAT THEY ARE LOOSE. THEN WHEN I GRAB THE TIRE IRON TO TIGHTEN THEM, THEY EITHER A) CAME LOOSE AGAIN LATER, OR B) THE NUT COMPLETELY COMES OFF...WITH PART OF THE PART THE NUT GOES ON STILL INSIDE. I MEAN THE ENTIRE PART BREAKS AND CAN'T BE FIXED WITHOUT REPLACING THE ENTIRE AXLE. AS OF RIGHT NOW THERE ARE ONLY 3 OF THE 5 NUTS HOLDING THE TIRE ON AND THE OTHERS BROKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533941August 6, 2013SERVICE BRAKES
AT ANY TIME WHETHER TURNING OR PROCEEDING FORWARD AT VARIOUS SPEEDS TRACTION ACTIVATES AND STAYS ON. I HAVE JUST LEARNED OF THIS RECALL WEBSITE. I HAVE OWNED THIS CAR SINCE 2006, 10,000MILES AND HAVE NEVER RECEIVED ANY RECALL INFORMATION. WHAT DO I HAVE TO DO TO GET ALL RECALL INFO SO I CAN TAKE TO DEALERSHIP AND GET FIXED WHATEVER NEEDS TO BE FIXED? ALSO WHENEVER IT RAINS THE FLOOR ON DRIVERS SIDE FRONT SEAT FILLS WITH WATER. THIS HAS BEEN HAPPENING SINCE 2006. PLEASE EMAIL OR SEND LETTER FOR MY RECALLS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532604July 30, 2013ENGINE
HEAD GASKET FAILURE COST OF REPAIR $1800.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0