Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11315882March 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY 2014 CHEVY IMPALA MISFIRES WHILE DRIVING AND LOSES AND REGAINS POWER WHILE DRIVING. I TOOK IT TO A MECHANIC AND IT IS THE ROCKER ARM CONTROL VALVE SOLENOIDS. I DID SOME RESEARCH IT THIS IS A KNOWN ISSUE FOR 2014/2015 IMPALAS AND MALIBU'S. THIS IS VERY UNSAFE AND CAN CAUSE ACCIDENTS. ALSO, THIS PART HAS BEEN ON BACKORDER FOR SEVERAL MONTHS SO OWNERS ARE HAVING TO DRIVE WITH CHECK ENGINE LIGHT ON. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312098February 28, 2020
UNKNOWN OR OTHER
SIDE SENSOR FUSE WAS BLOWN AND WITH MESSAGE ON VEHICLE DISPLAY. REPLACED WITH THE CORRECT TYPE OF FUSE. WENT INTO HOUSE AND 15 MINUTES LATER COULD SMELL SMOKE. WENT TO GARAGE AND SAW SMOKE COMING FROM THE VEHICLE BUMPER AREA, NO FIRE WAS PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311978February 27, 2020
ENGINE
I RECENTLY PURCHASED THIS CAR USED AT A DEALERSHIP. BEFORE TAKING POSSESSION OF THE VEHICLE, THE DEALERSHIP TRIED TO FIX ALL PROBLEMS ASSOCIATED WITH THE CHECK ENGINE LIGHT BEING ON. I WAS INFORMED THE VEHICLE WILL NOT PASS INSPECTION AND THE CHECK ENGINE LIGHT WAS STILL ON DUE TO A ROCKER ARM OIL CONTROL VALVE NEEDING TO BE REPLACED. THE CAR IS STILL AT THE DEALERSHIP WAITING FOR A PART THAT'S ON BACKORDER AND THE PART NEEDED IS GM #12633613 ROCKER ARM OIL CONTROL VALVE. AFTER DOING SOME RESEARCH MYSELF, I DISCOVERED THIS PART FAILS COMMONLY ON MY VEHICLE MAKE, MODEL, AND YEAR AS WELL AS 2014-2015 CHEVY MALIBUS PRODUCED WITH THE SAME ENGINE. GM NOR ANY AFTERMARKET COMPANIES HAVE THIS PART IN STOCK. I'VE CONTACTED GM AND WAS ONLY TOLD THEY DON'T KNOW WHEN THEY WILL HAVE THIS PART AVAILABLE. HOWEVER, A FEW OTHERS WITH THE SAME ISSUE HAVE BEEN TOLD BY GM THAT THIS PART IS DISCONTINUED. THERE ARE PEOPLE WAITING MONTHS FOR THIS TO BE FIXED AND GM SEEMS NOT TO WANTING TO PROVIDE A SOLUTION. I WOULD GET ANOTHER VEHICLE BUT THEN I WOULD HAVE TO SPEND HUNDREDS OF DOLLARS FOR THE LOANER CAR I'M CURRENTLY DRIVING FROM THE DEALERSHIP. THIS IS GM'S PROBLEM AND THEY SHOULD BE HELD RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311149February 24, 2020
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
HELLO, I HAVE A GENERAL QUESTION ABOUT VEHICLE SAFETY AS IT RELATES TO AUTOMOBILE RECALLS/SAFETY BULLETINS FOR CHEVROLET. I OWN A CHEVROLET VEHICLE AND HAVE FOUND OUT THAT THERE ARE 2 ISSUES WITH MY CAR, ONE OF THEM DIRECTLY RELATED TO AIRBAGS AND THEM DEPLOYING CORRECTLY. CHEVROLET HAS ONLY ISSUED A SAFETY BULLETIN, AND HAS SET RIDICULOUS LIMITS TO WHAT THEY ARE REQUIRED TO COVER. I WANT TO KNOW HOW THE DOT HAS NOT REQUIRED THEM TO ISSUE A RECALL TO FIX THE ISSUE ON THEIR COST. WITH THIS BEING RELATED TO SAFETY I WOULD HAVE THOUGHT THIS WAS A VERY IMPORTANT MATTER. I WOULD BE HAPPY TO SPEAK FURTHER ON THIS. FEEL FREE TO EMAIL ME BACK, AND IF SOMEONE WOULD BE WILLING TO SPEAK ON THAT AS WELL. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310138February 19, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITH ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO RESTART THE VEHICLE BY PRESSING THE STARTER BUTTON WHICH THEN THE VEHICLE RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO BOTNICK CHEVROLET (179 FRONT ST, BINGHAMTON, NY 13905 (607) 723-8971) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SIDE DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309911February 18, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309455February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DRIVING ON THE HIGHWAY AND DASH NOTIFICATION POPPED UP THAT I NEEDED TO SERVICE MY POWER STEERING, SERVICE MY STABILTRAC, SERVICE ABS. I LOST POWER (ELECTRIC) STEERING AND BARELY ABLE TO EXIT AND PARK SAFELY. I'M A SMALL WOMAN WITH NOT MUCH STRENGTH AND I COULD HARDLY TURN MY WHEEL WITH EVERY BIT OF MUSCLE. THIS IS NOT SAFE! I COULD'VE BEEN SERIOUSLY INJURED OR DIED ALONG WITH OTHER DRIVERS/VEHICLES! THIS NEEDS TO BE A COMPLETE RECALL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308910February 13, 2020
UNKNOWN OR OTHER
SERVICE STILBILITRAK ... MY CAR WOULD NOT ACCELERATE OR SHIFT GEARS RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308819February 12, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308163February 10, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MAINTENANCE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308263February 10, 2020
ELECTRICAL SYSTEM
WHILE AT RED LIGHTS ALL ELECTRONICS WILL TURN OFF. THE CAR HAS TO BE RESTARTED. THE LIGHTS, LOCKS, AND SCREENS GO OFF INTERMITTENTLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307991February 9, 2020
ELECTRICAL SYSTEM
SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307692February 7, 2020
ELECTRICAL SYSTEM
SIDE DETECTION WARNING SYSTEM FAILED AND AS A RESULT WHILE I WAS DRIVING THE ELECTRICAL CLUSTER AND AIR BAG SYSTEM ALERT THEFT ALERT STARTING BEEPING FLASHING ONLY HALF OF THE STUFF WORKS WHEN IT FEELS LIKE IT I CANT DRIVE THE CAR AIR BAGS COULD DEPLOY AT ANYTIME TRUNK COULD OPEN DOORS COME UNLOCKED YOU CANT SEE HOW FAST YOUR GOING SO MY CAR IS PARKED IN A GARAGE UNDRIVABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306727February 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS RIDING ON THE HIGHWAY DOING 60MPH WHEN MY CAR REDUCED SPEED TO 34MPH AND THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK WARNING BLINKING. I ALSO HAD A BIT OF SHAKE IN MY VEHICLE WHEN IT CAME ON AND SLOWED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306776February 3, 2020
ENGINE
FAULTY ROCKER ARM OIL CONTROL VALVE, CODE P2646. GM REFUSES TO RECALL THOUGH IT'S KNOWN ISSUE. GM DOES NOT HAVE PART NOR ARE THEY PRODUCING IT, BUT THERE'S NUMEROUS COMPLAINTS ONLINE AND THIS IS A MAJOR SAFETY ISSUE. HOW AM I SUPPOSED TO FIX IT AND MAKE MY CAR SAFE IF THEY WON'T MAKE THE PART? EITHER THEY RECALL IT OR THEY PAY FOR FIX AT DEALERSHIP. I'VE HAD TWO SEPARATE MECHANICS VERIFY THIS ISSUE AND CAN PROVIDE DOCUMENTATION IF ASKED. IF I NEED TO HIRE LAWYER FOR CLASS-ACTION SUIT I CAN. THERE IS ALREADY A PETITION ON CHANGE.ORG, HTTPS://WWW.CHANGE.ORG/P/GENERAL-MOTORS-MAKE-GM-ISSUE-A-RECALL-FOR-FAULTY-ROCKER-ARM-OIL-CONTROL-VALVE-IN-2014-AND-2015-CHEVY-IMPALA-S-AND-MALIBU-S, WITH OVER 500 SIGNATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306216January 31, 2020
ENGINE
MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL CONTROL VALVE BUT THEY HAD TO ORDER THE PART. THIS HAPPENED IN NOVEMBER 2019 AND IT'S NOW FEBRUARY 2020 AND THE PART STILL HASN'T COME IN. WHILE LOOKING FOR THE PART MYSELF I FOUND THAT MANY PEOPLE ARE DEALING WITH THE SAME ISSUE. BECAUSE THIS WAS MY ONLY MEANS OF TRANSPORTATION I'M NOW FORCED TO RENT CARS UNTIL I CAN GET MY CAR FIXED AND I HAVE ABSOLUTELY NO IDEA WHEN I'M GOING TO GET MY CAR BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302968January 30, 2020
POWER TRAIN
MY CONDITION IS IDENTICAL TO THE COMPLAINT FILED # 11302262. MY VEHICLE HAS BEEN IN FOR THE REPAIR SINCE AUGUST 19, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306136January 30, 2020
STEERING
THE POWER STEERING WENT OUT ON MY WIFE WHILE DRIVING ON A BUSY STREET. SHE COULD HARDLY HANDLE THE STEERING BUT DID MANAGE TO PULL AROUND A CORNER AWAY FROM THE TRAFFIC. WE HAD IT TOWED TO ANTELOPE VALLEY CHEVROLET AND I ASK IF THERE WAS A RECALL ON THE STEERING AND THEY SAID NO. THIS HAPPENED MARCH 14, 2019 AND THE CAR HAD 20,106 MILES ON IT. I WAS LOOKING THROUGH THE RECALLS ON THIS MODEL IN JANUARY 2020 AND IT SHOWED THERE WAS A RECALL JULY 23,2014. ANTELOPE VALLEY CHEVROLET CHARGED US $300.00 TO UPDATE THE SOFTWARE BUT THE RECALL SHOWED IT SHOULD OF BEEN FREE. ANTELOPE VALLEY CHEVROLET SAID THEY CHECKED THE RECALL AT 1036 MILES SO NOT RESPONSIBLE FOR THIS HAPPENING AT 20106 MILES. DID THEY CHECK THE RECALL AT 1036 MILES? IF THEY HAD CLEANED THE PAINT FROM THE GROUND STUD NUT WHY WOULD IT HAPPEN AT 20,106 MILES. IS IT GOING TO KEEP HAPPENING EVERY 20,000 MILES BECAUSE IT IS A VERY DANGEROUS THING AND COULD CAUSE AN ACCIDENT VERY EASILY. WHAT I THINK I SHOULD GET IS MY $300 BACK FROM ANTELOPE VALLEY CHEVROLET BECAUSE THEY PROBABLY DIDN'T DO THE JOB THE FIRST TIME. ALSO MAYBE THE RECALL SHOULD BE ACTIVATED AGAIN BECAUSE OF THE DANGER OF THE STEERING GOING OUT AND CAUSING AN ACCIDENT ON A ROAD, HIGHWAY OR FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302924January 29, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE BLIND SPOT DETECTION SENSOR IS CORRODING AND SHORTING OUT. IT IS CAUSING OTHER SYSTEMS ON THE CAR TO SHOW ERROR MESSAGES AND FAILURES LIKE THE AIR BAG AND TRACTION SYSTEM WELL DRIVING. IT ALSO KEEPS BLOWING FUSES. THIS SENSOR WAS NEVER PROPERLY PROTECTED FROM THE ELEMENTS. IT ALSO COST OVER $800 TO REPLACE ONE OF THEM. I KNOW THIS IS THE PROBLEM BECAUSE I HAVE HAD TO REPLACE THEM BEFORE AND IT IS HAPPENING THE EXACT SAME WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302546January 28, 2020
ELECTRICAL SYSTEM
WHILE I WAS DRIVING ON THE HIGHWAY, MY VEHICLE GAVE ME A 'SERVICE SIDE DETECTION SYSTEM' WARNING. A FEW MORE MILES DOWN THE ROAD, I SMELLED AN ELECTRICAL SMELL ALMOST LIKE SOMETHING WAS BURNING. LUCKILY, I MADE IT HOME AND AM TAKING IT TO THE DEALERSHIP TOMORROW. IT WAS VERY SCARY AND I'M THANKFUL MY 1 YEAR OLD SON WASN'T IN THE CAR WITH ME AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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