Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10731009June 29, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DID NOT RESTART. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726808June 23, 2015
ELECTRICAL SYSTEM
THE LEFT REAR DOOR STARTED TO STAY LOCKED WHEN PUT IN PARK AND THE REMOTE WOULD NOT OPEN IT. NOW ALL FOUR DOORS ARE DOING IT. ONE MIGHT UNLOCK OR TWO BUT IT'S NEVER THE SAME DOORS. NOW THEY ARE POPPING HALFWAY UP AND UNLOCKING WHEN YOU PUT IT IN DRIVE. A SEVERE SAFETY ISSUE ESPECIALLY WHEN KIDS ARE IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726514June 22, 2015
ELECTRICAL SYSTEM
I RECENTLY HAD A VENT ACTUATOR FAIL; THE SIGN WAS A LOUD CLICKING NOISE COMING FROM THE FAILED VENT ACTUATOR LOCATED BEHIND THE GLOVE BOX. ACCORDING TO THE INFORMATION THAT I HAVE BEEN ABLE TO GATHER, THERE ARE 4 VENT ACTUATORS LOCATED BEHIND THE DASH OF THE VEHICLE. THESE VENT ACTUATORS SEEM TO FAIL ON A REGULAR BASIS FROM COMPLAINTS THAT I HAVE BEEN ABLE TO REVIEW ON THE INTERNET. THESE ARE $25 PARTS, HOWEVER THE LABOR COSTS ARE RIDICULOUS; $300-400 PER VENT ACTUATOR. IF THESE VENT ACTUATORS FAIL AT RANDOM TIMES, THAT IS AT A COST OF UP TO $425 FOR EACH VISIT TO THE DEALER, AND THERE IS NO GUARANTEE THAT THEY WON'T FAIL ONCE AGAIN. CHEVROLET IS FULLY AWARE OF THE PROBLEM, ACCORDING TO THEIR OWN WEB SITE. HOWEVER, THEY CONTINUE TO CHARGE THE OWNER OF THE VEHICLE THESE OUTRAGEOUS FEES. I AM SEEKING ASSISTANCE IN HAVING CHEVROLET REPLACE ALL THE VENT ACTUATORS WITH A QUALITY PRODUCT; NOTHING LIKE CHEAP CHINESE PLASTIC. IN ADDITION, THEY NEED TO QUIT PASSING THE LABOR COSTS ONTO THE OWNER FOR A PROBLEM THAT THEY REFUSE TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725134June 14, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I WAS DRIVING DOWN THE STREET AND OUT OF NOWHERE THE ENGINE LIGHT CAME ON AND SAID ENGINE REDUCED POWER. THE CAR SEEMED TO SLOW DOWN AND NOT HAVE POWER. IF I CAME TO A STOP AND BEGAN TO DRIVE AGAIN, THE CAR BARELY ACCELERATED AND THE TRANSMISSION JERKED EVERY SINGLE TIME IT SHIFTED. I HAD EVERY CAR GOING AROUND ME DOWN THE BUSY STREET, BECAUSE THE CAR WOULD BARELY GO. I WAS WORRIED I WOULDN'T EVEN MAKE IT HOME AND THAT THE TRANSMISSION WAS GOING TO HAVE SERIOUS PROBLEMS ALONG WITH THE ENGINE AS IT JERKED ROUGHLY WITH EVERY GEAR CHANGE. THIS IS SOMETHING THAT NEEDS TO BE RECALLED IMMEDIATELY! IT COULDN'T HAVE HAPPENED AT A WORSE TIME, AS I JUST PURCHASED THIS CAR A FEW WEEKS AGO, HAVE MY FIRST CHILD ON THE WAY, AND JUST GOT A HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725136June 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAME TO GET IN AND UNLOCK CAR WHEN I NOTICED ONLY THE FRONT PASSENGER DOOR UNLOCKS. HAD TO CLIMB THROUGH THE CAR (WHILE 5 MONTHS PREGNANT) TO UNLOCK BOTH BACKSEAT DOORS FOR MY NIECE AND INFANT NEPHEW TO GET THEM IN THE CAR. THE 3 LOCKS, BESIDES PASSENGER FRONT, ONLY WORK MAYBE ONCE A WEEK RANDOMLY. I HAVE MY FIRST CHILD ON THE WAY IN NOVEMBER, AND NOW I HAVE TO WORRY IF I WILL HAVE TO SET MY BABY ON THE GROUND DURING WINTER TO CLIMB THROUGH THE CAR TO UNLOCK THE BACK DOOR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723374June 4, 2015
STRUCTURE:BODY
THE POWER LOCKING MECHANISM FAILURE. THE ONLY DOOR THAT CAN BE UNLOCKED BY THE KEY FOB IS THE DRIVER'S DOOR. ALL OF THE OTHER DOORS MUST BE MANUALLY UNLOCKED. IF SOMEONE NEEDS TO ENTER THE VEHICLE FROM THE PASSENGER SIDE, THE WINDOW MUST BE OPENED TO ALLOW THE PERSON ON THE PASSENGER SIDE OF THE VEHICLE TO REACH IN AND UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND WAS TOLD THE THE ACTUATOR IN THE DOORS WERE MALFUNCTIONING, AND THE COST WOULD BE $1,300.00 TO HAVE THEM REPAIRED. VEHICLE HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722401May 30, 2015
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE KEEPS GOING OUT. I HAVE REPLACED THE BULBS MANY TIMES, BUT THERE IS NOTHING WRONG WITH THE BULBS. I DON'T KNOW IF THERE IS A PROBLEM WITH THE CONNECTOR THE BULB GOES INTO OR IF THERE IS AN ELECTRICAL SHORT PROBLEM. I BELIEVE GM KNOWS ABOUT THE PROBLEM, BUT WON'T DO A RECALL. I HAVE SEEN THE SAME COMPLAINT AS MINE ALL OVER THE WEB. SINCE THIS PROBLEM HAS NOT CAUSED ANY FATALITIES THAT I'M AWARE OF, THERE IS NO REAL PRESSURE COMING FROM ENOUGH CONSUMERS TO WARRANT A RECALL. I AM HOPING THAT IF YOUR ORGANIZATION ADDS ITS CONSIDERABLE WEIGHT TO REQUESTING THAT GM DOES A RECALL ON THIS PROBLEM, IT MIGHT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722241May 29, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
I STARTED MY CAR AND THE RPM'S WENT TO 0. MESSAGE STATED "SERVICE TRACTION CONTROL" AND ENGINE POWER REDUCED". WHEN I LOOKED UP INFORMATION ONLINE I NOTICED MANY PEOPLE HAD THE SAME PROBLEM WITH CHEVY/GM CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716108May 13, 2015
ELECTRICAL SYSTEM
DRIVING ON THE HIGHWAY DURING RUSH HOUR THRU A CONSTRUCTION ZONE MY CAR GAVE ME THE ENGINE POWER REDUCE THEN NOT EVEN A MILE DOWN THE ROAD THE STARTING DISABLED SERVICE THROTTLE MESSAGE CAME THEN THE CAR STALLED WITH NO SHOULDER TO PULL OVER ON. SAT FOR ABOUT MAYBE 5 MIN THEN MADE IT HOME. NOT IT HAPPENS MORE FREQUENT. TOOK TO THE GM DEALER TO GET IT DIAGNOSED AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM WITH IT. SO BASICALLY SPENT 40 BUCKS TO HANG OUT AT THE DEALERSHIP FOR THEM TO TELL ME NOTHING. THEY EVEN CHECKED MY VIN AND NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715583May 11, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AS THE TRACTION CONTROL AND ENGINE SPEED REDUCED WARNING LIGHTS ILLUMINATED. AS A RESULT, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714862May 6, 2015
ENGINE, TRACTION CONTROL SYSTEM
I HAVE HAD THIS REDUCED ENGINE POWER/SERVICE TRACTION CONTROL MESSAGE BEFORE WITH THIS CAR. A FEW YEARS AGO I HAD IT CUT OFF ON ME IN THE MIDDLE OF A SIDE STREET. THANKFULLY IT WASN'T A BUSY STREET. BUT I'VE NEVER FELT THREATENED UNTIL THIS MORNING. I CAME TO AN INTERSECTION OF A BUSY HIGHWAY WHEN I GOT THE MESSAGE. I NEEDED TO CROSS OVER TO THE OTHER SIDE. AS I BEGAN TO CROSS I WAS IN THE CROSS-HAIRS OF A TRASH TRUCK ON ONE SIDE AND A CAR ON THE OTHER. I TRIED TO FLOOR IT BUT MY CAR DIDN'T RESPOND AS NORMAL. IT TRULY WAS REDUCED! THANKFULLY ALL THE OTHER VEHICLES PERFORMED AS THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712688April 24, 2015
ENGINE
DRIVING DOWN THE HIGHWAY AND THE ENGINE SLOWS DOWN , THEN THE REDUCED SPEED LIGHT COMES ON. THE ENGINE POWER IS VERY SLOW ALMOST GOT REAR ENDED. I HAVE READ ON LINE THAT THIS HAS HAPPENED ALOT TO THIS PARTICULAR VEHICLE, WHY HASN'T CHEVY RECALLED ANY YET . THIS SHOULD BE A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712365April 23, 2015
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR TIRES HAD TO BE REPLACED EVERY THREE TO FOUR MONTHS DUE TO THE INSIDE OF THE TREAD WEARING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE REAR AXLE SPINDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712401April 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS UNTIL THE KEY WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705993April 16, 2015
STEERING, SUSPENSION, WHEELS, TIRES
SUBJECT: 2008 CHEVROLET IMPALA REAR TIRE WEAR. CASE # [XXX]VIN # IS [XXX] WE ARE HAVING A PROBLEM WITH OUR 2008 CHEVROLET IMPALA. OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING, THE FRONT TIRES WERE STILL GOOD. ONLY ONE HALF OF THE WARRANTY HAD BEEN USED. THE TIRES WERE MICHELIN X-RADIAL DT MICH PASSENGER S/T P225/60R16 BW MSPN 17457 TIRES WITH AN 80,000 MILE WARRANTY. WE ENDED UP BUYING FOUR NEW MICHELIN TIRES FOR AROUND $600.00. THE COSTCO GUY THOUGHT THAT SOMETHING MUST BE WRONG WITH THE CAR. AFTER I GOT HOME I CHECKED ON THE INTERNET AS TO WHAT COULD CAUSE THIS PROBLEM AND FOUND OUT THAT THERE WAS A PROBLEM WITH THE 2007 AND 2008 CHEVROLET IMPALA'S. THERE HAD BEEN A SERVICE BULLETIN #08032A SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THE PART NUMBER FOR THE SPINDLE ROD IS THE SAME ON ALL 2008 IMPALAS, POLICE OR NON POLICE. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED, YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. I THINK THAT LOTS OF ACCIDENTS HAVE HAPPENED WITH THESE 2007 AND 2008 CHEVY IMPALAS WITH TIRES BLOWING OUT BECAUSE REAR TIRE WEAR BECAUSE THE SPINDLE BOLTS ARE ENGINEERED WRONG AND EVERY ONE THINKS ITS THE TIRES FAULT.. GM NEEDS TO FIX THIS PROBLEM AND REPLACE THE FOUR SPINDLE BOLTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705954April 15, 2015
VEHICLE SPEED CONTROL, ENGINE
WAS DRIVING DOWN THE ROAD AND OUT OF NO WHERE MY CAR FLASHED A MESSAGE THAT SAID SERVICE TRACTION CONTROL AND THEN ENGINE POWER REDUCED AND MY CAR CAME TO AN ALMOST COMPLETE STOP. IT WOULD NOT ACCELERATE AT ALL. THIS HAS HAPPENED MANY TIMES NOW AND HAVE CAUSED VERY DANGEROUS SITUATIONS WHILE GOING DOWN THE ROAD. THE PROBLEM WILL GO AWAY AFTER THE CAR HAS BEEN TURNED OFF FOR A FEW HOURS BUT IT WILL DO IT AGAIN OUT OF NO WHERE I HAVE TRIED TO HAVE THIS FIXED MULTIPLE TIMES AD THERE IS NO FIX! IT IS VERY DANGEROUS AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705312April 13, 2015
ELECTRICAL SYSTEM
THE CAR WAS PERFORMING WONDERFUL FOR SEVERAL MONTHS. THIS PARTICULAR DAY, I DROVE TO THE STORE, PUT THE CAR IN PARK, ATTEMPT TO REMOVE THE KEY FROM THE IGNITION AND IT WAS STUCK. AFTER SEVERAL ATTEMPTS, I WAS ABLE TO REMOVE THE KEY. THIS HAS HAPPENED AT LEAST ONCE WEEKLY, TO ONCE DAILY. THE KEY WOULD NOT SWITCH COMPLETELY OFF LEAVING THE BATTERY SOURCE TO DRAIN AND HAVING TO GET BOOST OR REPLACE BATTERIES MORE OFTEN, WHEN THE RECALL WAS ISSUED, I WAS SOMEWHAT RELIEVED, THINKING THAT THIS WOULD RESOLVE THE ISSUE. FAST FORWARD TO OCTOBER 2014, I THE KEY WAS STUCK IN THE IGNITION AGAIN ON THE PARTICULAR DAY I TOOK THE CAR IN FOR THERE SERVICE. THE SERVICE PERSON WITNESSED THE KEY STUCK IN THE IGNITION. I HAD TO LEAVE THE CAR THERE AND WITH SOME MANIPULATION, HE WAS ABLE TO REMOVE THE KEY AND COMPLETE THE SERVICE CALL. THE SERVICE DEPARTMENT MANAGER WAS ADAMANT THAT THIS WAS NOT A RECALL ISSUE AND THAT PLACING A HOLE IN THE PLASTIC HUB OF THE KEY WAS TO RELIEVED THE WEIGHT TO PREVENT THE KEY FROM SWITCHING OFF WHILE DRIVE THE VEHICLE. NOW IT IS 2015 AND THIS IS A CONTINUED ISSUE WITH MY CAR. UPON FURTHER RESEARCH (VIA THE WEB) THIS IS HAS BEEN PROBLEMATIC WITH THE CHEVY IMPALA (2006- TO PRESENT) WITH OTHER ISSUES TO INCLUDE UNABLE TO SHIFT THE VEHICLE OF PART, OR WILL NOT START AT ALL. THIS IS NOT A KEY CYLINDER PROBLEM. TODAY I CONTACT GM DIRECTLY (CASE #71-14632344170) CONCERNING THIS ISSUE. REPRESENTATIVE VERY UNDERSTANDING AND ATTEMPTED TO HELP WITH THIS ISSUE. THERE WAS A CONFERENCE CALL WITH A LOCAL CHEVY DEALERSHIP FOR A DIAGNOSTIC TEST AND THEY COULD NOT SCHEDULE THE APPOINTMENT UNTIL NEXT TUESDAY. UNDERSTANDING THE KEY HAS BEEN IN THE IGNITION SWITCH SINCE LAST THURSDAY, WITH THE CONSEQUENCES, DEAD BATTERY (TWICE), LEAVING THE CAR RUNNING TO KEEP THE BATTERY FROM DYING WHILE AT CLIENTS HOMES, LOSING WORK BECAUSE I CAN NOT LEAVE THE CAR UNSECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705136April 11, 2015
SUSPENSION, WHEELS, ELECTRONIC STABILITY CONTROL (ESC)
CASE # [XXX] OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING. . THERE HAD BEEN A SERVICE BULLETIN SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704186April 7, 2015
ENGINE
"REDUCED ENGINE POWER" MESSAGE IS DISPLAYED AND THE CAR SLOWED TO ABOUT 20 MPH. HAD THIS BEEN THE HIGHWAY WE COULD HAVE HAD A SERIOUS ACCIDENT. ACCORDING TO VARIOUS BLOGS ON THE INTERNET GM IS IGNORING THIS LIFE THREATENING DEFECT. I WOULD PAY FOR A FIX BUT THERE DOESN'T SEEM TO BE ONE AT THIS TIME. I WILL GIVE A CHEVY DEALER A CHANCE TO MAKE IT RIGHT BUT AM NOT HOLDING MY BREATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704302April 7, 2015
ENGINE
THE REDUCED POWER LIGHT CAME ON WHILE I WAS DRIVING. I CHECKED ONLINE AND IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM. IT IS A MAJOR CONCERN BECAUSE IT WILL SLOW YOUR VEHICLE DOWN IF YOUR GOING AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala