Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11194782April 8, 2019
ELECTRICAL SYSTEM
WHILE DRIVING, SIDE DETECTION SYSTEM WARNING LIGHT APPEARS. 66800 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193794April 4, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I STARTED MY VEHICLE AND INSTANTLY THE PASSENGER SIDE BLIND SPOT INDICATOR LIGHT CAME ON. EVEN AFTER I SHUT OFF MY VEHICLE; THE INDICATOR LIGHT STAYED ON. IT WOULD CHANGE IN BRIGHTNESS OCCASSIONALLY. I WAS HOPING THAT IT WOULD NOT DRAIN MY BATTERY OVER NIGHT AS I'M NOT A MECHANIC. I CHECKED THE SENSORS ON THE BUMPER FOR CLEANLINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193810April 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
4-4-2019 DROVE TO WORK. NOTICED AFTER PARKING CAR THAT THE SIDE BLIND SPOT WARNING SYSTEM LIGHT WAS "ON": TURNED CAR ON AND THEN OFF, BUT IT STILL STAYS LIT. THIS WILL RESULT IN THE CAR BATTERY BEING DRAINED, ELECTRICAL SYSTEM BEING FRIED, OR THE SENSOR EVENTUALLY BURNING OUT. NOT SURE WHICH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192815March 31, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
BLIND SPOT DETECTION HAS FAILED AGAIN. SERVICE SIDE DETECTION ERROR IN DASH DISPLAY THE SYSTEM FAILED UNDER WARRANT IT HAS FAILED AGAIN OUT OF WARRANTY. THIS IS A SAFETY CONCERN CHEVY NEEDS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187089March 15, 2019
UNKNOWN OR OTHER
THE BLIND SPOT ALERT QUIT WORKING AT 48000 MILES. DEALER QUOTED $1000 TO REPAIR. MANY IMPALA OWNERS ARE HAVING THIS PROBLEM. APPEARS TO BE A PROBLEM WITH LOCATION AND DESIGN OF THE SENSORS.WATER AND SNOW CAN CONTAMINATE THE SENSORS AND CAUSE THEM TO FAIL. GM NEEDS TO PROVIDE WARRANTY RELIEF BECAUSE OF A POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186654March 13, 2019
STEERING
WHEN YOU START TO CAR THE POWER STEERING IS OUT AND IT LOCKS UP THEN YOU DRIVE AND IT'S LIKE DRIVING A MANUAL STEERING CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185314March 13, 2019
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
2015 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BLIND SPOT DETECTION SYSTEM. *LD *TR THE CONSUMER STATED HE HAD TO PAY ALMOST HALF THE REPAIRS WHICH IN COST IS OVER $600. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186094March 12, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181283February 20, 2019
ELECTRICAL SYSTEM
INITIAL WARNING LIGHT WAS "SERVICE SIDE DETECTION SYSTEM" BUT THEN RESULTED MASS ELECTRICAL FAILURE. ALL WARNING LIGHTS ON MY DASHBOARD WERE LIT UP. ALL THE GAUGES ON MY DASHBOARD WERE AT ZERO. THE FOLLOWING VEHICLE MESSAGES WERE TRIGGERED: SERVICE FRONT CAMERA, SERVICE PARK ASSIST, SERVICE SIDE DETECTION SYSTEM, SERVICE AIRBAG, SERVICE TIRE MONITORING SYSTEM. I SPORADICALLY LOST POWER IN THE INFOTAINMENT SYSTEM AND CLIMATE CONTROL SYSTEMS. I TOOK THE VEHICLE TO CHEVROLET CERTIFIED SERVICE AND AFTER 3 HOURS THEY INDICATED THEY REPLACED A COUPLE BLOWN FUSES AND THAT ALL SYSTEMS WERE UP AND RUNNING EXCEPT THE "SIDE DETECTION SYSTEM". AT THAT POINT, I HAD TO LEAVE AND GO TO WORK. WITHIN THE DAY, I WAS BACK A SQUARE ONE WITH ALL OF THE SAME ISSUES. AFTER TAKING IT BACK A SECOND TIME, THEY INDICATED THAT THEY NEEDED TO REPLACE THE "REAR SI MODULE" IN ORDER TO FIX THE ISSUE. SO, AFTER IT ALL I WAS WITHOUT A CAR FOR 5 TOTAL DAYS AND STUCK WITH A BILL OF $1600. THIS EXACT ISSUE IS REPORTED SEVERAL TIMES SPECIFICALLY ON THIS SITE. SEEMS TO BE AN ISSUE THAT CHEVROLET NEEDS TO ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180422February 15, 2019
ELECTRICAL SYSTEM
BLIND SPOT SENSORS CORODE AND FAIL. SAFETY HAZARD AND EXPENSIVE. AT APPROXSIMATELY 50000 MILES MY BLIND SPOT SENSOR ILLUMINATED AND WOULDNT SHUT OFF.THE DEALER SAID SENSOR CORRODED AND FAILED,THE TECH SAID THIS IS A COMMON PROBLEM.THE PARTS ARE BACK ORDERED DO TO SO MANY FAILURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180049February 14, 2019
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIDE OBJECT DETECTION SYSTEM FAILED 1ST (2/2018). SEE ATTACHMENT FROM ENGINEERING AT MY FORMER EMPLOYER (GMPG). 2ND ISSUE: DASH ILLUMINATION GOES BACK & FORTH FROM NORMAL TO EXTREMELY BRIGHT, DIMMING INOP. 3RD ISSUE SAFETY...WHEN VEHICLE IS STARTED, ERROR MESSAGES FOR AIRBAG, SIDE OBJECT DETECTION, FRONT & REAR CAMERA-HVAC COMPLETELY INOP. RADIO INOP-BEGINS WORKING AFTER ELECTRIC FACEPLATE LIFTED ON RADIO. HVAC & AIRBAG REMAIN INOP. ASKED DEALERSHIP ABOUT SIDE OBJECT ISSUE- THEY HAVE NO INFO ON THIS. ADDITIONAL PROBLEMS STARTED 2/13/2019. WHEN STARTING WITH RKE, SIDE OBJECT LIGHTS IN MIRROR ILLUMINATED SITTING IN A PARKING LOT. THEY HAVE NOT ILLUMINATED WHILE DRIVING IN OVER A YEAR. NO HEAT OR DEFROST WORKING-BIG SAFETY ISSUE IN WINTER WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174876February 6, 2019
UNKNOWN OR OTHER
I HAD MY CAR DIAGNOSED AND THE MACHINE SAID MY AIR FLOW SENSOR WAS BAD BUT IN ALL ACTUALITY IT WAS A VACUUM PUMP. MY DAD TOOK THE PUMP OFF AND THERE WAS SO MUCH GRIT IN IT MY MOTOR WASN'T GETTING THE PROPER AIR. THE PROBLEM IS IN ALL MY YEARS OF OWNING VEHICLES I'VE NEVER CHANGED A VACUUM PUMP. THEN THE CYLINDER INSIDE THE PUMP WAS IN ABOUT SIX PIECES AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172049January 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING MY CAR SUDDENLY THE INFORMATION AREA ON THE DASH BOARD SAID "SERVICE STABIL A TRACK " "SERVICE TRACTION CONTROL" AND "POWER TO ENGINE REDUCED" THEN THE SERVICE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THE SERVICE REP TOLD ME THAT I WOULD NEED TO REPLACE THE HIGH PRESSURE FUEL PUMP AND THE FUEL FEED PIPE. HE ASKED IF I WAS USING E85. I TOLD HIM I WAS AND HE TOLD ME THAT E85 CAUSES THAT DAMAGES IN THE CHEVROLET VEHICLES AND IS WHY HE WON'T USE IT IN HIS OWN VEHICLE. THE OWNER'S MANUAL ENCOURAGES USEING E85. GM WILL NOT PAY TO REPAIR THIS EVEN THOUGH I FOLLOWED THEIR OWNER'S MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166651January 12, 2019
AIR BAGS
AIR BAG LIGHT COMES ON AND GOES OFF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166037January 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550 CASSAT AVENUE, JACKSONVILLE, FL 32210, (904) 677-8823) DIAGNOSED THAT THE PURGE SOLENOID WAS STUCK OPEN AND CAUSED THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS REPAIRED. A WEEK LATER, WHILE DRIVING, THE ENGINE REVVED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE ENGINE IMMEDIATELY DECREASED FROM 3,000 RPMS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER SENT A CLAIMS REPRESENTATIVE TO VISIT THE CONTACT, TAKE PICTURES, AND RECORD THE FAILURE. THE CONTACT WAS WAITING FOR A REPRESENTATIVE FROM THE MANUFACTURER TO CALL HIM BACK. THE FAILURE MILEAGE WAS 29,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11166048January 9, 2019
STEERING
MY CAR IS 2015 IMPALA LTZ AND I AM THE FIRST OWNER. ON THE MORNING OF JAN 08,2019, AT 8:00AM, I LEFT MY HOUSE AND DROVE ROUTE 77 NORTH BOUND TO FAIRLAWN. IT IS STILL RUSH HOUR AND MANY CARS WERE ON THE ROAD. AT THE DISTANCE ABOUT 10 MILES AWAY FROM MY HOUSE IN HIGH WAY OF 77, MY STEERING SUDDENLY BECAME VERY STIFF AND IT SEEMS IT WAS LOCKED. I WAS AT THE FAST LANE AT THAT MOMENT AND MY CAR WAS ABOUT 70 MILES/HR. THERE IS A CURVES AHEAD OF ME AND IT IS SO HARD FOR ME TO TURN THE STEERING WHEEL TO FOLLOW THE CURVES. SO I HAVE TO TURN ON THE EMERGENCY LIGHT ON, SLOW DOWN MY CAR AND TRIED TO STEER THE CAR TO THE EMERGENCY SHOULDER. IT WAS SO DANGEROUS BECAUSE I CAN NOT CONTROL THE CAR DIRECTION WELL AND SLOW DOWN THE CAR SPEED VERY FAST WITHOUT BUMPING INTO OTHER CARS. IT IS IN MOTION CONDITION IN HIGHWAY ROUTE 77 LOSING THE CONTROL FOR STEERING WHEEL. MY CAR WAS TOWED TO GM DEALER AT APPROX. 10 AM ON JAN 08. TILL NOW IT IS AFTERNOON OF JAN 09, GM DEALER STILL CAN NOT FIND OUT THE PROBLEM AND GET IT FIXED. THE QUALITY ISSUE MAY CAUSE VERY DANGEROUS SITUATION FOR OTHER DRIVERS AS WELL. I THINK IT IS VERY ESSENTIAL FOR ME TO BRING OUT THIS QUALITY ISSUE FOR 2015 IMPALA LTZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165558January 4, 2019
UNKNOWN OR OTHER
WHILE OPERATING THE VEHICLE ON THE FREEWAY, THE SIDE DETECTION SYSTEMS (BOTH SIDES) FAILED TO OPERATE AND AN ALERT WAS RAISED ON THE DRIVER INFORMATION CENTER. UPON INSPECTION BY AN TECHNICIAN, IT WAS DISCOVERED THAT THERE WAS WATER INTRUSION INTO THE SIDE DETECTION SYSTEM AND THE MODULE HARNESS WAS CORRODED. VEHICLE TECHNICIAN INDICATED THAT A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY GM BUT NO FORMAL RECALL WAS INITIATED SINCE THE ISSUE DID NOT EFFECT THE OPERATION / SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162325December 18, 2018
ELECTRICAL SYSTEM
2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154276November 27, 2018
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANSBURG HWY, HENDERSONVILLE, NC 28792, 828-693-3461), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149898November 7, 2018
STRUCTURE:BODY
WATER LEAKING INTO TRUNK OF VEHICLE FOR QUITE SOME TIME, BUT THOUGHT IT WAS FROM OPENING TRUNK WHEN IT WAS RAINING. RECENTLY HAD TAILIGHT GASKET REPLACED NOT UNDER WARRANTY OR RECALL. WATER STILL LEAKING AND 2IN SPLIT WELD DISCOVERED BEHIND BUMPER WHICH CAUSE TAILLIGHT AND TRUNK TO NOT SIT PROPERLY. VEHICLE BOUGHT NEW AND NO ACCIDENTS. INSTRUCTED TO GO TO A BODY SHOP FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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