Chevrolet Impala Complaints (2010)

442 consumer complaints on file.

#10762662September 9, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761113September 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759108August 25, 2015
UNKNOWN OR OTHER
WHEN YOU CRANK IT UP IT SOUNDS LOUD. AS YOU PRESS THE GAS IT HAS RATTLING NOISE UNDERNEATH THE CAR. LOSS OF POWER YOU HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR JUST TO GET UP SOME SPEED. USING TONS OF GAS. HAS SMOKE COMING OUT OF THE TAIL PIPE. STRONG ODOR OF GAS AND ROTTEN EGGS. THE CATALYTIC CONVERTER IS COMPLETELY RUSTED OUT UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749343August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE KEY WAS PLACED IN THE IGNITION BUT THE KEY FAILED TO TURN TO ANY POSITION. THE CONTACT REPLACED THE KEYS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A BINDING IGNITION LOCK CYLINDER FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747777August 11, 2015
AIR BAGS
WHEN DRIVING WITH SOMEONE IN THE FRONT PASSENGER SEAT, THE CAR RANDOMLY SIGNALS LOSS OF AIR BAGS AND THE INSTRUMENT CLUSTER EITHER FREEZES WHERE IT'S AT OR COMPLETELY DROPS OUT AS IF THE VEHICLE IS OFF. THE DASH SAYS SERVICE AIRBAG WHEN THIS HAPPENS AND ALSO TURNS OFF THE PASSENGER SIDE FRONT AIR BAG. IT DOES THIS MULTIPLE TIMES WHEN DRIVING WHEN THERE IS A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745268July 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND SMOKE EMITTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS FAULTY AND OVERHEATED. THE STARTER WAS REPLACED BUT, SIX MONTHS LATER, THE REPLACEMENT STARTER EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743560July 26, 2015
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WIRES I DO NOT KNOW THE FUNCTION OF EACH WIRE . CAN YOU PLEASE INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735879July 22, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733986July 14, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733772July 13, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER WARNING LAMP AND THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP ILLUMINATED. EACH TIME THE FAILURE RECURRED, THE SPEED DECREASED TO LESS THAN 20 MPH AND THE VEHICLE SHOOK AND VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE THROTTLE BODY POSITION SENSOR. THE MANUFACTURER STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS TO BE REPLACED IN A SPECIAL CONDITION COVERAGE CUSTOMER SATISFACTION CAMPAIGN. THE FAILURE DID NOT RECUR FROM THE DEALER'S REPAIR WHICH WAS OVER A YEAR AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,700. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732653July 8, 2015
ENGINE
DRIVING ON A HIGHWAY, TRACTION CONTROL WARNING CAME ON, THEN A WARNING THAT ENGINE POWER REDUCED, THE CAR SLOWED DOWN FROM 65 TO 0 IN ABOUT 10 SECONDS. I WAS ABLE TO PULL OVER TO THE SHOULDER TO AVOID GETTING HIT, AND SHUT THE CAR OFF. WHEN I TRIED TO RESTART THE CAR, IT WOULD NOT TURN OVER. I SAT THERE FOR ABOUT 10 MINUTES AND TRIED TO START THE CAR AGAIN. I WAS ABLE TO START IT AND GET GOING AGAIN FINALLY, BUT WAS VERY NERVOUS TO DRIVE ON THE HIGHWAY ESPECIALLY SINCE I HAD MY GRANDCHILD IN THE CAR WITH ME AND CARS WERE BEHIND ME. THE SUDDEN LOSS OF POWER TO THE CAR COULD HAVE ENDED UP TRAGICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731047June 29, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730853June 28, 2015
ELECTRONIC STABILITY CONTROL (ESC)
LATELY AS I AM DRIVING A MESSAGE POPS UP ON THE DASH. IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. ALSO THE ABS LIGHT IS ON AND THE NO TRACTION LIGHT IS ON. THE REASON I AM REPORTING THIS IS BECAUSE I AM HEARING PEOPLE WHO HAVE THE SAME MODEL BUT DIFFERENT YEAR SAY THEY ARE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730368June 25, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10723840June 7, 2015
ELECTRICAL SYSTEM
MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722200May 29, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722369May 29, 2015
VEHICLE SPEED CONTROL, AIR BAGS
WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT MY FLASHERS ON LUCKY CHP SEEN ME AND HELPED ME TO THE SHOULDER.CALL AAA WHILE WAITING I START THE CAR UP PRESS ON THE PEDAL I HAVE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721374May 26, 2015
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SEATS:MID/REAR ASSEMBLY, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716940May 17, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMATION CENTER DISPLAYS THE WARNING AND THEN THEY WILL BE WILLING TO CORRECT THEIR POOR WORKMANSHIP, BUT NOT UNTIL THAT TIME. GM GOES ON TO INFORM ME THAT I MAY BE WITHOUT MY CAR FOR AN EXTENDED LENGTH OF TIME WHILE THEY ORDER PARTS AND DO REPAIRS. I DON'T SEE WHY I SHOULD BE THE ONE WHO WILL BE INCONVENIENCED FOR THEIR LACK OF PROPER WORKMANSHIP. FURTHERMORE, I FEEL THERE IS A SAFETY ISSUE HERE ALSO. GM NEEDS TO CORRECT THIS PROBLEM BEFORE IT CAUSES NEEDLESS HARM TO SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714133May 1, 2015
SEAT BELTS
THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOLD ME IT WAS A FAULTY MECHANISM AND THAT IT WOULD NEED TO BE REPLACED, BUT THEY DO NOT JUST REPLACE THE LATCH, THEY WOULD HAVE TO REPLACE THE LATCH AND THE ENTIRE SEAT BELT ASSEMBLY WITH THE TENSIONER. HOWEVER THEY DID NOT HAVE THIS ITEM IN STOCK AND THEY WOULD HAVE TO ORDER IT AND I WOULD HAVE TO BRING THE VEHICLE BACK FOR THE REPAIRS. IN THE MEAN TIME I AM DRIVING WITH A FAULTY SEAT BELT THAT IS NOT ONLY A SAFETY ISSUE BUT A LEGAL ISSUE. I MUST WEAR MY SEATBELT - IT IS THE LAW. BUT UNFORTUNATELY IT WILL NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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