Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10937071December 22, 2016
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR ON THE FRONT PASSENGER DOOR FAILED TO LOCK AND UNLOCK USING THE KEY FOB. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE AIR CONDITIONING ACTUATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934741December 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITY TRACTION CONTROL, REDUCED ENGINE POWER, AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934116December 9, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930147December 6, 2016
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD A FRACTURED SOLDER DEVICE, WHICH CAUSED THE ACCELERATOR PEDAL TO MALFUNCTION. THE DEALER DIAGNOSED THAT THE ACCELERATOR PEDAL WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928628November 29, 2016
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE AIRBAG LIGHT COMES ON INTERMITTENTLY. WAS IN A COLLISION AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS REPAIRED BUT AIRBAG LIGHT STILL COMES ON. ALSO THE HORN DOES NOT WORK WHEN I PRESS ON THE STEERING WHEEL. THE CRUISE CONTROL DOES NOT WORK EITHER. THE LIGHTS ON THE CRUISE CONTROL BUTTONS DO NOT LIGHT UP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925326November 10, 2016
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING HER 2009 IMPALA HOME FROM WORK AT 1230 AM WHEN THE TRACTION CONTROL LIGHT AND THE REDUCED POWER LIGHT CAME ON AND THE CAR SHUT DOWN COMPLETELY . GOOD THING SHE WASN'T IN THE BAD PART OF TOWN BECAUSE IT WOULDNT START FOR ABT 15 MIN. I ALWAYS BUY AMERICAN AUTOS BUT NEXT TIME IT WONT BE A CHEVROLET UNLESS WE GET THE PROBLEM FIXED FREE.THIS PROBLEM HAS HAPPENED MULTIPAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925344November 10, 2016
TRACTION CONTROL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER AND SUSTAINED SIGNIFICANT FRONT END DAMAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK INJURY. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL SENSOR ILLUMINATED PRIOR TO THE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10924715November 8, 2016
AIR BAGS, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR FRONT PASSENGER SEAT FRAME RECALL NOTICE REPAIRS. *SMD THE CONSUMER RECEIVED A RECALL NOTICE THREE DAYS AFTER PAYING A $99.00 SERVICE CHARGE. THE DEALER INFORMED THE CONSUMER, THE $99 WAS NOT PART OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924195November 4, 2016
AIR BAGS
AIR BAG LIGHT APPEARS SOMETIMES AND THEN GOES AWAY. HAVE BEEN TOLD BY MECHANIC THAT IT MAY BE A WIRING PROBLEM IN HE STEERING WHEEL. THE WARNING LIGHT COMES AND GOES. NO ONE THING THAT MAKES IT COME ON. COULD BE DRIVING VEHICLE AND IT WILL COME ON. SOMETIMES IT WILL COME ON AT START UP. THEN IT WILL GO AWAY FOR A WEEK OR TWO. SOMETIMES IT WILL STAY ON FOR A WEEK OR TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920121October 30, 2016
ENGINE
MY CAR'S ENGINE POWER WAS SEVERELY REDUCED SUDDENLY WHEN I WAS DRIVING ON INTERSTATE HIGHWAY 275 NORTH IN TAMPA, FL. A MESSAGE SHOWED ON THE DASH: " REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" AND THE CHECK ENGINE LIGHT WAS ON. THIS HAPPENED TODAY AROUND 7 PM ON OCT 30, 2016. MY CAR IS A CHEVY IMPALA 2009. I SEARCHED ONLINE AND FOUND THOUSANDS OF MESSAGES ABOUT THE SAME ERROR MESSAGE OF REDUCED ENGINE POWER ON MANY MODELS OF GM CARS INCLUDING IMPALA, MALIBU, TRAILBLAZER, SILVERADO. THIS WORRIES ME VERY MUCH AS SO MANY SAME ERROR MESSAGES AND ENGINE PROBLEMS HAPPENED ON SO MANY GM CARS. MY RESEARCH SHOWS THAT GM HAS DONE NOTHING TO RESOLVE THIS PROBLEM YET. SO THIS IRRESPONSIBILITY OF GM ON THIS SPECIFIC ISSUE PUT THE LIVES OF HUNDREDS OF THOUSANDS OF DRIVERS IN DANGER. I HOPE NHTSA LOOKS INTO THIS PROBLEM AND PRESSURE GM TO ISSUE A RECALL IF POSSIBLE TO TAKE CARE OF THIS SERIOUS PROBLEM. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919800October 28, 2016
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
TRACTION CONTROL SERVICE REDUCED ENGINE SPEED AND CHECK ENGINE LIGHT APPEARED ON DASH WHILE I WAS DRIVING . I HAD BEEN DRIVING LESS THAN 5 MINUTE AT SPEED LIMIT OF 40 MPH. I LOOKED THIS UP ONLINE .THERE WERE MANY COMPLAINTS BY PEOPLE HAVING THIS DAME ISSUE. THERE WERE PEOPLE SAYING THEIR LIVES WERE ENDANGERED .THEY WERE DRIVING AND THEIR ENGINE JUST SHUT OFF .THIS MANY PEOPLE HAVING ISSUES WITH 2009 IMPALAS .THIS IS OBVIOUSLY A DEFECT BY THE MANUFACTURER. I FEEL UNSAFE DRIVING THIS CAR . AND FRIENDS ARE TELLING ME THAT FORD CARES ABOUT THE SAFETY OF PEOPLE AN TAKES CARE OF THEIR CUSTOMERS. I AM HOPING CHEVROLET WILL PROVE THAT CUSTOMERS SAFETY IS NUMBER ONE PRIORITY. AND DOES A RECALL ON THIS ISSUE ASAP . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919350October 27, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917249October 19, 2016
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) AND WHILE ATTEMPTING TO START THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES NEEDED TO BE WRAPPED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS WERE PERFORMED, "SERVICE TRANSACTION" DISPLAYED ACROSS THE MESSAGE BOARD AND THE ABS WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 90,517.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914948October 9, 2016
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THIS PROBLEM INCLUDES MORE ITEMS THAN YOUR FORM ALLOWS ME TO CHECK. IT STATED OUT ABOUT 7 MONTHS AGO WHEN YOU WOULD BE DRIVING DOWN THE ROAD AND THE SERVICE STABLE TRACT AND SERVICE TRACTION CONTROL LIGHT WOULD COME ON CAUSING THE ENGINE POWER TO BE REDUCED WHICH IS AN ANNOENCE BUT IS ALSO A SAFETY ISSUE IS YOU ARE PASSING SOMEONE ON A TWO LANE ROAD WHEN IT HAPPENS AND YOU CAN NOT COMPLETE THE PASS DUE TO REDUCED POWER. IF YOU PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THE SERVICE LIGHTS WOULD GO AWAY AND MAY NOT COME ON AGAIN FOR WEEKS. THIS PROBLEM WENT AWAY AFTER A COUPLE OF MONTHS AND THEN THE CAR STARTED A NEW ONE WITH A NO CRANK, NO START PROBLEM WHICH WHEN THIS WOULD HAPPEN YOU WOULD GET UP TO THREE WARNING LIGHTS, (SERVICE TABLE TRAC, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS) WITH TIME THE NO CRANK, NO START PROBLEM KEPT COMING AND GOING AND THE ONLY LIGHT THAT CAME ON WHEN IT WOULDN'T CRANK OR START WAS THE SERVICE AIR BAG LIGHT. IF YOU KEPT TRYING TO START IT AFTER 3 TO 30 TIMES IT WOULD START AND RUN FINE AND MAY NOT ACT UP AGAIN FOR 1 DAY OR EVEN UP TO A WEEK. A COUPLE OF WEEKS AGO I HAD MY WIFE SWITCH CARS WITH ME AS THIS WAS THE CAR SHE DROVE TO WORK DAILY AND I DIDN'T WANT HER TO GET STRANDED. I AM SO GLAD I DID THAT AS THE VERY FIRST DAY I DROVE IT TO WORK ON MY WAY HOME WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF FOR NO REASON AND THE SERVICE AIR BAG LIGHT CAME ON, I LOST MY POWER STEERING AND POWER BRAKES AND AGAIN I COULD HAVE BEEN IN VERY BIG TROUBLE IF THIS WOULD HAVE HAPPENED WHEN I WAS TRYING TO PASS ANOTHER CAR AND I DON'T THINK THE AIR BAGS WILL DEPLOY WITH THE SERVICE AIR BAG LIGHT ON. I REPORTED THE TO CHEVROLET AND THEY TOLD ME TRYING TO FIX IT WOULD BE AT MY COST SINCE IT IS OUT OF WARRANTY. THE LOCAL DEALER AND FOUND THAT THEY HAVE BEEN TRYING FOR 3 DAYS TO FIND A NO CRANK, NO START ON A CORVET WITH NO LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914954October 9, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND REDUCE ENGINE POWER READS ACROSS THE SCREEN. CAR SLOWS TO 45 MILES AN HOUR AND TURNS OFF. I HAVE HAD THE THROTTLE REPLACED AND THE THROTTLE BODY REPLACED. THE PROBLEM STILL ON GOING....?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914819October 7, 2016
AIR BAGS
MY CAR WENT INTO THE SHOP ON 9/20/2016 FOR THE AIRBAG RECALL. A LITTLE OVER A WEEK LATER AND THE "SERVICE AIRBAG" LIGHT IS STILL COMING ON AND OFF. THE RECALL DID NOTHING TO FIX THE PROBLEM. READING UP I AM NOT THE ONLY ONE WHO IS STILL HAVING ISSUE. PLEASE ISSUE A RECALL THAT WILL FULLY SOLVE THIS PROBLEM INSTEAD OF JUST A WEEK LONG BANDAID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913665October 4, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910981October 1, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON MY WAY HOME AND THE STABILITY LIGHT CAME ON AND THE TRACTION CONTROL LIGHT CAME ON TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910133September 28, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE PASSENGER SEAT WAS MOVED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910047September 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SWERVE INTO ADJACENT LANES WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE FAILURE STOPPED. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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