Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10643506October 9, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE IGNITION SWITCH ON TWO DIFFERENT OCCASIONS AND REPLACED THE BATTERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10642006October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DEALER PROVIDED TWO REPLACEMENT KEYS UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). HOWEVER, ONE OF THE KEYS FAILED TO FUNCTION WHEN INSERTING INTO THE IGNITION SWITCH. THE DEALER PLACED AN ORDER FOR THE SECOND KEY TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 207,893.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641247October 3, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640778October 2, 2014
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED INTERMITTENTLY. WHEN THE FAILURE OCCURRED, THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/20/14 *CN THE CONSUMER STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS AND INTERIOR LIGHTS WOULD GO OUT. THE HEADLIGHTS WOULD HAVE TO BE SWITCHED OFF THEN ON IN ORDER TO WORK AGAIN. THE CONSUMER DOESN'T KNOW IF THE FAILURE OCCURS DURING THE DAY ALSO. UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640420October 1, 2014
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640533October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED, THE IGNITION FAILED TO TURN TO THE OFF POSITION USING THE KEY, WHICH CAUSED THE BATTERY TO DIE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE CONSUMER WAS UNDER THE IMPRESSION THE DEALER WAS GOING TO REPLACE THE IGNITION SWITCH. THE DEALER ONLY MODIFIED THE KEYS. UPDATED 12/22/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638865September 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE SECURITY SENSOR ILLUMINATED AND THE CONTACT HAD TO WAIT A BRIEF MOMENT BEFORE ATTEMPTING TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639057September 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 108,732.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638782September 24, 2014
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SMELLED BURNING WIRES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE STEERING COLUMN WAS SMOKING. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE WIRING HARNESS AND THE COMBINATION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10638104September 22, 2014
SERVICE BRAKES, AIR BAGS, STEERING
DRIVER OBSERVED TRAFFIC COMING TO A STOP, HIS BRAKES GAVE OUT, HE COULD NOT STEER LEFT OR RIGHT TO AVOID A CAR IN FRONT OF HIM WHICH CAUSED HIM TO REAR-END THE UNIT. HIS AIR-BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10637612September 19, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STALLED AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637197September 18, 2014
AIR BAGS
LOST CONTROL OF VEHICLE SUDDENLY CAUSING ME TO SWERVE ACROSS THE ROAD AT HIGH SPEEDS. WHEN I REGAINED CONTROL OF THE VEHICLE I NOTICED THE AIRBAGS HAD DEPLOYED. THERE WAS NO IMPACT WITH ANY OTHER OBJECTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633845September 17, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION SWITCH HAD A 10 MINUTE DELAY. WHEN I GO TO CRANK THE CAR AT TIME IT WILL NOT CRANK . IF I WAIT TEN MINUTES THEN IT WILL CRANK. I'VE HAD ALL SENSOR CHECK REPLACED THE ALTERNATOR AND THE STARTER. I HAD THE IGNITION SWITCH LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633172September 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). WHILE DRIVING 10-20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE CONTRIBUTED TO SIX CRASHES. TWO POLICE REPORTS WERE FILED. THE CONTACT'S HUSBAND SUSTAINED INJURIES TO THE NECK AND BACK AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 105,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10633233September 15, 2014
ELECTRICAL SYSTEM
THE SECURITY SENSOR FAILED TO READ THE KEY CODE AND THE VEHICLE WILL NOT START UNTIL THE SECURITY SENSOR RESETS APPROXIMATELY 10-20 MINUTES. SOMETIMES THIS HAPPENS MULTIPLE TIMES IN ONE DAY, THEN IT WON'T HAPPEN FOR A WHILE. A WEEK AGO MY CAR WOULD NOT START FOR 2 DAYS. WE TRIED UNHOOKING THE BATTERY AND STARTING THE CAR, BUT IT STILL WOULDN'T START UNTIL A FEW HOURS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632602September 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHEN STARTING THE VEHICLE, IT HESITATED TO START. THE CONTACT MENTIONED THAT WHEN ACCELERATING TO 20 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE BEFORE JERKING INTO GEAR. THE PROBLEM RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631958September 9, 2014
POWER TRAIN:AXLE HUBS, TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE TRACTION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED DURING ACCELERATION. THE FAILURE OCCURRED ON A DAILY BASIS. THE DEALER STATED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED THREE DAYS LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630996September 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE DEFROGGER,THE TURNING SIGNALS AND THE INSTRUMENT PANEL HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE MECHANIC STATED THAT THE IGNITION SWITCH AND BLOWER RESISTER HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES,HOWEVER,THE PROBLEM RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V4000 (ELECTRICAL). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630637September 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN APPROACHING A STOP AND SECURITY WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE COULD RESTART. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH AND KEY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629566August 30, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR WOULD NOT START HAD TO BE TOWED AND IGNITION SWITCH REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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