Chevrolet Impala Complaints (2011)

505 consumer complaints on file.

#10863734May 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON MY WAY TO WORK, I WAS MAKING A NEXT TURN AT A LIGHT WHEN MY CAR ALL OF A SUDDEN SHUT OFF AND THEN TURNED BACK ON TWICE IN A MATTER OF 15 SECONDS. THIS IS VERY DANGEROUS, IF IT WASN'T FOR THE VERY ATTENTIVE DRIVERS, I COULD'VE BEEN RAMMED!!! THE SECOND INCIDENT WAS AFTER I GOT OFF OF WORK. MY CAR WAS IN A PARKING GARAGE WHEN THIS HAPPENED. I TRIED STARTING MY CAR AND IT WOULDN'T START. I TRIED A SECOND TIME AND IT STARTED BUT THE ENGINE WAS REVVING REALLY HARD, LIKE I WAS ABOUT TO SPEED OFF OR SOMETHING. I TURNED THE CAR OFF AGAIN AND STARTED IT AGAIN FOR THE THIRD TIME AND "SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER" ALL COME UP ON THE SERVICE SCREEN. AFTER READING MULTIPLE FORUMS ONLINE WITH HUNDREDS OF COMPLAINTS ABOUT THIS. I WAS SCARED TO DRIVE HOME. I DROVE AT ABOUT 40 MPH ALL THE WAY HOME (MY JOB IS A 25-30 MIN COMMUTE) AND FORTUNATELY I DIDN'T GET STRANDED AND MY CAR DIDN'T TURN OFF IN THE MIDDLE OF DRIVING LIKE SOME FOLK HAVE EXPERIENCED. GM NEEDS TO ADDRESS THIS PROBLEM. WHY ISNT THERE A RECALL YET?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862581May 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
GOT A MESSAGE ON MY DASH A FEW MONTHS AGO ABOUT "SERVICE TRACTION CONTROL" WHILE DRIVING. TRACTION CONTROL LIGHT LIT UP ALSO. PARKED CAR AND TURNED CAR OFF THEN ON...MESSAGE GONE. TOOK IT INTO SERVICE...SHOWED NO ERROR CODES. TODAY (5/2/16), IT DID IT AGAIN WITH THE TRACTION CONTROL LIGHT AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY LIGHTING UP. "SERVICE STABILITRAK", SERVICE TRACTION CONTROL", AND "ENGINE POWER IS RECUDED" ARE THE MESSAGES I GOT TODAY ALONG WITH THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT BEING ON. I HAD JUST GOTTEN OFF THE HIGHWAY SO I WASN'T GOING FAST WHEN THIS HAPPENED. I WAS CLOSE TO WORK SO I PARKED IT AT WORK. TURNED THE CAR OFF THEN ON AGAIN AND THE MESSAGES WERE GONE AND TRACTION CONTROL LIGHT WAS OFF BUT CHECK ENGINE LIGHT STAYED ON. TURNED CAR ON AGAIN AT LUNCH 1.5 HOURS LATER AND THE CHECK ENGINE LIGHT IS OFF NOW SO I DOUBT ANYONE WILL BE ABLE TO DIAGNOSE OR FIX ANYTHING TODAY. TAKING IT TO SERVICE TO SEE IF IT THREW ANY ERROR CODES A LITTLE LATER TODAY. I'VE RESEARCHED THIS ISSUE AND FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE WHILE ON THE HIGHWAY. IF IT HAPPENS TO ME AND I'M IN AN ACCIDENT BECAUSE OF THIS, I WILL SUE THE S**T OUT OF GM. I HAVE TWO SMALL CHILDREN AND IF ANY OF US GETS HURT OR KILLED, THERE WILL BE H**L TO PAY. THIS ISSUE SHOULD ABSOLUTELY BE RECALLED. IT IS NOT DUE TO MY KEY/IGNITION ISSUE. ALREADY HANDLED THAT RECALL. LOSING POWER IN THE MIDDLE OF THE HIGHWAY RANDOMLY IS ABSOLUTELY DANGEROUS AND I'M NOW VERY AFRAID TO DRIVE THIS VEHICLE. WILL NEVER BUY ANOTHER IMPALA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862394May 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
VEHICLE SLOWED ON HIGHWAY, REDUCED ENGINE POWER WARNING MESSAGE AND STABILITRAK MEASSAGE DISPLAYED ALSO ENGINE INDICATOR LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862078April 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE TRACTION CONTROL,STABILIZER,ENGINE POWER WARNING ALL COME ON AND THE CHECK ENGINE LIGHT COMES ON AND SOMETIMES THE ENGINE TURNS OFF. PULL OFF ROAD, WILL NOT START THEN MINUTES LATER IT STARTS. CHECK ENGINE LIGHT STAYS ON. AFTER MULTIPLE STARTS THE CHECK ENGINE LIGHT GOES OUT . I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ,YET THE NOTHING IS BEING DONE. TO REPAIR THIS PROBLEM. THE EFFECTS OF THIS IS THE SAME AS THE IGNITION TURNING OFF. PENDING ON TRAFFIC. THIS COULD BE DEADLY. THIS HAS HAPPENED ALOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854119April 7, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE ATTEMPTING TO BUCKLE IN THE CHILD SAFETY SEAT, THE REAR DRIVER AND PASSENGER SIDE SEAT BELT THREADING SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,739.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853242April 4, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
IN THE RIGHT REAR SECTION OF CAR THERE IS A RATTLE ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840205March 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BEGIN NOTICING ISSUES WHEN TAKING OFF FROM A COMPLETE STOP WHERE THE VEHICLE WOULD LUNGE FORWARD LIKE IT COULDN'T SHIFT INTO FIRST GEAR. I HAD THAT CHECKED AND NOTHING SHOWED AS AN ISSUE, SO THE MECHANIC SAID IT HAD TO BE ELECTRICAL. THIS WEEKEND I AM DRIVING IT AND AFTER 25 MINUTES IN THE CAR THE CHECK ENGINE LIGHT COMES ON, AS DOES THE NOTICE THAT MY ENGINE POWER HAS BEEN REDUCED, AND TO SERVICE THE STABILITY TRACTION CONTROL SYSTEM. I WAS COMING TO A STOP LIGHT WHEN IT CAME ON AND I PULLED OFF TO TURN OFF THE CAR AND RESTART IT AS THAT WOULD WORK WHEN IT FAILED BEFORE TO RESET THE SYSTEM. IT DIDN'T RESET AND I HAD TO DRIVE IT WITH REDUCED POWER THE REST OF THE WAY TO MY DESTINATION. I HAD THIS FIXED A COUPLE YEARS AGO. I DID GET A NOTICE FROM GM ABOUT THE ISSUE AND THE ABILITY TO BE REIMBURSED OR GETTING IT FIXED IF THERE WAS A CURRENT ISSUE AND I WAS ABLE TO GET REIMBURSED FOR IT. NOW IT IS HAPPENING AGAIN, BUT MY MILEAGE IS TOO HIGH TO GET IT FIXED UNDER THIS REPAIR NOTICE BECAUSE THE LETTER SAYS THAT THE MILEAGE COVERAGE IS ONLY UP TO 120,000. IF THIS IS A KNOWN ISSUE AND I HAVE ALREADY DEALT WITH IT BEFORE, WHY SHOULD I HAVE TO PAY FOR IT TO CONTINUALLY FAIL WHEN IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR, WHICH I WOULD HAVE NO ISSUE FIXING AS A PART OF MAINTAINING THE VEHICLE?! THIS SHOULD BE SOMETHING THAT GM WOULD FIX EVERY TIME IT GOES OUT BECAUSE IT IS CLEAR THE ISSUE IS A MALFUNCTION OF THE OVERALL SYSTEM AND NOT LINKED TO ANYTHING THAT THE DRIVER DOES OR DOESN'T DO TO MAINTAIN THE VEHICLE PROPERLY. IN ADDITION WHAT IF IT HAS TO BE REPLACED MULTIPLE TIMES AS IS THE CASE WITH MINE. I HAVE ALWAYS BEEN A DEVOTED GM CUSTOMER, BUT HONESTLY I AM NOT SURE I WILL EVER BUY ANOTHER GM AFTER THIS ISSUE. IT IS UNSAFE AND PROVIDES ANXIETY WHEN DRIVING, BECAUSE IT MIGHT FAIL AT THE WORST TIME AND COULD NEED FIXED AGAIN EVEN IF I FIX IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839873March 4, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON THIS MORNING. THEN A MESSAGE SAYING MY ENGINE POWER IS REDUCING. I JUST BOUGHT THIS CAR 3 WEEKS AGO. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO, EVEN THOUGH THERE WAS A RECALL REGARDING THIS BECAUSE IT WAS OVER THE 120000 MILE WARRANTY (BUT I JUST BOUGHT THIS CAR 3 WEEKS AGO!!!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839341March 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
STARTED SEEING ERROR MESSAGE THIS MORNING ON START UP OF THE CAR: ENGINE POWER REDUCED SERVICE TRACTION CONTROL SERVICE STABILTRAK EXPERIENCED REDUCED ENGINE POWER, TRACTION LIGHT ON, ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823345January 31, 2016
ELECTRONIC STABILITY CONTROL (ESC)
JANUARY 31,2016 I WAS DRIVING AT A SPEED OF 55MPH ALL OF A SUDDEN MY CAR SPEED GAVE THREE STALLED JERKS I IMMEDIATELY PUT ON ME EMERGENCY FLASHERS BECAUSE TWO OTHER VEHICLES WERE BEHIND ME. FROM THAT POINT ON I DROVE AT A MUCH SLOWER SPEED; WASN'T SURE IF MY CAR WAS GOING TO CUT OFF IN THE MIDDLE OF TRAFFIC OR NOT. IT WAS SCARY BECAUSE THIS COULD HAVE BEEN A TERRIBLE ACCIDENT. THE TRACTION STABILITY -SERVICE LIGHT CAME ON. MY CAR WAS SERVICED FOR THIS VERY THING APRIL 2015. WHY I AM HAVING THIS SAME PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820781January 18, 2016
ENGINE, VEHICLE SPEED CONTROL
I HAVE PROBLEM WITH THE STABILITRAK/TRACTION CONTROL ON A 2011 IMPALA WITH 120,000 MILES. I HAVE FOUND OTHER PEOPLE FROM ALL OVER THE COUNTRY WITH THE SAME PROBLEM. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND THEY ARE ALL UNSURE AS TO WHAT IT IS. I HAVE PUT A NEW THROTTLE BODY IN, NEW SPARK PLUGS, CHANGE MY OIL FAITHFULLY EVERY 3,000 MILES. IT CONTINUES TO FLASH THE MESSAGE TO ME, DOES NOT HAVE THE SAME ACCELERATION, IS VERY UNPREDICTABLE AS FAR AS REDUCING MY ENGINE POWER AT ANY GIVEN TIME. THIS HAPPENS WHEN I'M DRIVING DOWN THE ROAD AND EVEN WHEN I JUST START MY CAR. I HAVE TO TURN CAR OFF, LET IT SIT FOR A FEW MINUTES AND THEN IT SEEMS TO RESET BUT THE ENGINE LIGHT STAYS ON FOR A FEW DAYS. THIS NEEDS TO BE ADDRESSED WITH AS MANY COMPLAINTS I AM READING ABOUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820086January 13, 2016
ELECTRICAL SYSTEM
REAR DEFROSTER NOT WORKING. DISCOVERED BURNED-UP CONNECTOR IN A PLUG UNDER PASSENGER FOOTWELL FUSE BOX. INTERNET RESEARCH INDICATES THIS IS A COMMON PROBLEM AFFECTING IMPALAS AND OTHER MODELS OVER SEVERAL YEARS. THIS WOULD THEREFORE APPEAR TO BE A DESIGN DEFECT. OUTCOMES INCLUDE REDUCED VISIBILITY DUE TO INABILITY TO DEFROST/DEMIST REAR WINDOW AND FIRE HAZARD DUE TO OVERHEATED CONNECTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819311January 11, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER AND MIDDLE SEAT BUCKLES BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PIN DISINTEGRATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818376January 6, 2016
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE ENGINE STABILITY POWER REDUCTION WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL AND RE-LEARNED IDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFT BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,815. UPDATED 01/12/16*LJ *CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789153November 9, 2015
ENGINE, POWER TRAIN
WHEN YOUR AT A COMPLETE STOP VEHICLE GIVES A HARD JERK LIKE SOMEONE HAS REAR ENDED YOU. ALL OF THE IMPALA'S HAVE A FAILED TRANSMISSION PRESSURE CONTROL SOLENOID WHICH CAN CAUSE ACCIDENTS WHEN IT JERKS VERY HARD CAUSING SOMEONE TO RUN INTO THE BACK OF ANOTHER VEHICLE. NO CHECK ENGINE LIGHT OR ANYTHING WILL COME ON LETTING YOU KNOW THE PROBLEM. YEARS 2000 TO 2015 ALL HAVE THE SAME PROBLEM. NEEDS TO BE RECALLED BEFORE SOMEONE SERIOUSLY GETS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789128November 8, 2015
AIR BAGS, STRUCTURE:BODY
DRIVING AT APPROXIMATELY 60 MPH ON THE HIGHWAY, I WAS REAR ENDED, SPUN AROUND TWO TO THREE TIMES; HIT A GUARDRAIL HEAD ON BEFORE COMING TO A STOP; AIRBAGS NEVER DEPLOYED. THE IGNITION RECALL HAD BEEN FIXED OVER THE PAST SUMMER AT A LOCAL DEALERSHIP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10785338October 22, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL WAS ENGAGED, THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD. AS A RESULT, THE DEFROST SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLIMATE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781664October 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60, THE VEHICLE STALLED AFTER THE STABILITRAK, TRACTION CONTROL, AND ENGINE POWER DOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRING HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780234October 6, 2015
SERVICE BRAKES, ENGINE, STEERING
THE VEHICLE IS ALWAYS SHAKING WHEN BRAKING THE VEHICLE MAKES WEIRD SOUNDS WHEN TURNING THE VEHICLE JERKS ALL THE TIME OR SOMETHING WHEN TRYING TO STEP ON THE GAS THE VEHICLE WON'T GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779558October 4, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN THE TRACTION CONTROL SYSTEM ACTIVATED THE ENGINE IDLE DECREASED AND THE SYSTEM COULD NOT LOCATE THE NEW THROTTLE POSITION. THIS CAUSED THE ENG POWER REDUCTION AND FAULT WARNINGS ON ENG TCS AND SCS TO LIGHT IN ORDER TO DRIVE I HAD FAULTS CLEARED AND TURNED OFF SYSTEMS. GM SAYS THE CODES HAVE TO BE READ TO FIX.UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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