Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#10717864May 21, 2015
UNKNOWN OR OTHER
DRIVERS INSIDE DOOR HANDLE SNAPPED OFF. HAVE TO OPEN WINDOW TO OPEN DOOR. CALLED GM THEY TOLD ME THIS PROBLEM WASN'T ON A RECALL. THIS WAS ALSO NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO PURCHASE A HANDLE AND HAVE IT INSTALLED. THIS IS A SAFETY ISSUE TO GET OUT OF THE CAR DURING AN EMERGENCY, WHAT IF MY ELECTRICAL SYSTEM SHUTS DOWN, HOW CAN I ROLL DOWN THE WINDOW, I'LL HAVE TO CLIMB OVER THE PASSENGER SEAT TO GET OUT AND THAT COULD BE TO LATE. THEY NEED A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712381April 23, 2015
ENGINE
CHECK ENGINE LIGHT CAME ON, ALL FUEL INJECTORS NEEDED REPLACED. 15,000 LATER THE ENTIRE ENGINE NEEDED REPAIRED (SEPARATE COMPLAINT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712380April 23, 2015
ENGINE
NEVER RECEIVED ANY WARNINGS THAT ALL OF THE ENGINE CYLINDERS WERE CRACKED WITH THE EXCEPTION OF THE TEMPERATURE GOING INTO COOLING MODE ONE TIME. TOOK IN FOR AN OIL CHANGE AND ASKED THEM TO CHECK IT OUT WHILE IT WAS THERE. ENTIRE ENGINE NEEDED REPAIRED AT 50,547 MILES. ALL CYLINDER SLEEVES CRACKED, REPLACED HEAD GASKET, HEAD INTAKE AND ALL SEALS, GASKETS AND O-RINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693983March 12, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691577March 2, 2015
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I WAS DRIVING A FREEWAY SPEEDS WHEN THE ENGINE SUDDENLY WENT INTO LIMP HOME MODE. I RECEIVED THE FOLLOWING DASH INDICATIONS - SERVICE ESC, TRACTION OFF, REDUCED ENGINE POWER. UPON FURTHER INSPECTION WE FOUND A FAILED ACCELERATOR POSITION SENSOR AND WE HAD THE FOLLOWING TROUBLE CODES STORED IN THE COMPUTER: P2135 CHEVROLET - THROTTLE/PEDAL POSITION SENSOR/SWITCH 'A'/'B' VOLTAGE CORRELATION REPLACED THE ACCELERATOR POSITION SENSOR AND GAS PEDAL ASSEMBLY, AT THIS POINT THE CAR SEEMS FINE. I HAVE THE FAILED PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691592March 2, 2015
ENGINE
DRIVING ALONG, 'LOW ENGINE POWER' LIGHT CAME ON (ALONG WITH OTHER ERRORS, SOMETHING ABOUT TRACTION, SOMETHING ESC, ENGINE CHUGGING; CAR SLOWS DOWN TO ABOUT 10 MPH AND WON'T ACCELERATE; AFTER TURNING CAR OFF, WAITING A FEW MINUTES, CAR STARTED AGAIN (BUT CHECK ENGINE LIGHT STAYED ON); THIS HAS ACTUALLY HAPPENED TO ME 3 TIMES IN THE PAST 3 WEEKS (I DON'T RECALL THE EXACT DATES) - I THOUGHT IT MIGHT BE FROM THE EXTREME COLD (CLOSE TO 0 OR BELOW) - BUT TODAY IT IS 31 DEGREES AND HAPPENED AGAIN. I'M GLAD I WASN'T ON THE EXPRESSWAY! FORTUNATELY IT HAPPENED AT MODERATE SPEED AND I WAS IN A PLACE I COULD SAFELY PULL OFF THE SIDE OF THE ROAD.IT APPEARS THAT THIS IS HAPPENING WITH NUMEROUS VEHICLES FROM AROUND THAT YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690787February 26, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE AND SWITCHING THE SHIFTER TO THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN A SMALL INCLINE AND INTO THE STREET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690493February 25, 2015
STEERING
POWER STEERING FAILED TO OPERATE WHILE PARKING. THIS HAPPENED WHILE TEACHING MY WIFE HOW TO DRIVE. SHE WAS PRACTICING 3 POINT PARKING. UPON TURNING THE WHEEL TO THE RIGHT PRIOR TO BACKING UP IT FELT LIKE THE STEERING OF A 53 CHEVROLET, THEN AFTER BACKING INTO THE DRIVE WAY IT WOULD NOT COME BACK STRAIGHT. BEING A RETIRED MECHANIC I WAS VERY SURPRISED THAT A CAR WITH ONLY 17000 MILES WOULD HAVE SUCH A PROBLEM. BUT AFTER INVESTIGATING THE INTERNET, I FOUND THAT MANY OTHERS HAVE HAD THE SAME PROBLEM. SEEMS TO WORK OK THOUGH WITH NORMAL DRIVING, BUT WHAT WILL HAPPEN IN THE EVENT OF THE NECESSITY TO TURN SHARPLY ALL OF A SUDDEN, I HAVE NO IDEA AND I DON'T CARE TO FIND OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690532February 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE REDUCED POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SHAKE. ADDITIONALLY, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689718February 20, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING A KM/H LIGHT CAME ON THE DASH... EVERYTHING CONVERTED TO KHP... I NOW HAVE ABSOLUTELY NO CLUE ON HOW FAST/SLOW IM DRIVING... GOT TO MY DESTINATION AND TOOK A LOOK AT MY OWNERS MANUAL TO SEE IF MAYBE THERE WAS A WAY TO SWITCH BACK TO MPH... AND GO FIGURE... FOLLOWED THE INSTRUCTIONS TO A T... AND IT DOESN'T WORK... COULDN'T PUT IN MY MILEAGE AT THE TOP OF THIS FORM BECAUSE IT ASKS FOR MPH AND SUDDENLY MY DASH IS ONLY PUTTING OUT KM/H. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683301February 13, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS WOULD NOT UNLOCK WITH THE KEY FOB. THE POWER LOCKS MALFUNCTIONED AND HAD TO BE UNLOCKED MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680245January 31, 2015
STRUCTURE:BODY:DOOR
WHILE EXITING THE PARKING LOT, PULLING ONTO THE STREET, MY DRIVER SIDE DOOR SWUNG OPEN AND I NEARLY FELL OUT OF THE CAR HAD IT NOT BEEN FOR MY SEAT BELT.THE\AT WAS 3 MONTHS AGO. IT HAPPENED AGAIN TODAY WHILE I WAS DRIVING AND PULLING OUT OF A STORE PARKING LOT ONTO THE MAIN ROAD, MY DOOR FLEW OPEN ON ME AGAIN, IT SCARED THE LIVING DAYLIGHTS OUT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679346January 27, 2015
SEAT BELTS, STEERING
BEFORE I KNEW ABOUT THE RECALLS, I HAD AN ACCIDENT THAT REALLY SCARED ME. I WAS ON MY WAY TO PICK UP MY DAUGHTER FROM SCHOOL. ALL OF A SUDDEN, I STEERING WHEEL JERKED TO THE RIGHT AND LOCKED. I HIT A LIGHT POLE. THE IMPACT OF THE CRASH SHOULD HAVE DEPLOYED THE AIRBAGS, BUT DID NOT. SEAT BELTS EXPLODED. THE COP SAID I SHOULDN'T BE WALKING AND TO GET THIS CHECKED OUT. SINCE THEN, I HAVE HAD TWO RECALL REPAIRS AND NOW NEED ANOTHER REPAIR. ON VETERANS DAY, 2014, I WAS GIVEN A CAR FROM THE VFW AND PROGRESSIVE AS A PART OF THEIR "KEYS TO PROGRESS PROGRAM. SINCE THEN, THE HHR HAS BEEN DRIVEN MAYBE 3 TIMES. NO ONE WANTS TO DRIVE IT, I DON'T KNOW WHAT TO DO, BECAUSE ITS JUST SITTING IN THE DRIVEWAY. MY KIDS WON'T DRIVE IT EITHER. IF YOU CAN HELP ME IN ANY WAY, I WOULD BE GRATEFUL. I AM HAVING TROUBLE MAKING THE PAYMENTS TOO, BECAUSE I AM GOING THROUGH A DIVORCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10678908January 26, 2015
ENGINE
I WAS DRIVING 55MPH WHEN MY REDUCED POWER LIGHT CAME ON AND MY CAR WOULDN'T GO OVER 40 MPH WITH MY GAS PEDAL ALL THE WAY TO THE FLOOR. THE NEXT DAY PULLED THE BATTERY CABLE AND LET IT RESET. DROVE FINE FOR 3 MILES AND THEN DID THE SAME THING. REDUCED POWER CAME ON AND WOULDN'T GO OVER 40MPH. VERY DANGEROUS WHEN DRIVING ON THE HIGHWAY AND YOUR CAR SUDDENLY SLOWS DOWN AND THERE ARE CARS BEHIND YOU AND YOU CAN'T GET OVER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672196January 13, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WAS TRAVELING AT NIGHT ON INTERSTATE 70 BETWEEN KANSAS CITY AND ST LOUIS WHEN THE CHECK ENGINE LIGHT CAN ON ALONG WITH THE TRACTION CONTROL LIGHT AT THE SAME TIME THE ON DASH MESSAGE CENTER SAID ENGINE POWER REDUCED, TRACTION CONTROL OFF, AND ESC OFF. AT THE SAME TIME THE CAR LOST SPEED AND BEFORE I COULD GET OFF THE ROAD I WAS ALMOST REAR ENDED BY A TRUCK, AT THE TIME IT WAS RAINING. SINCE THEN IT HAS HAPPENED NUMEROUS TIMES WITH NO WARNING. AFTER STOPPING THE CAR WITH THE ENGINE OFF FOR A VERY SHORT TIME IT WILL START AND RUN FINE WITH THE TRACTION CONTROL LIGHT OFF. BUT THE CHECK ENGINE LIGHT REMAINING ON. THE CODE FOR THE CHECK ENGINE LIGHT IS P2135 WHICH IS A CODE FOR THE THROTTLE PEDAL POSITION SENSOR, THIS HAS BEEN REPLACED AND THE PROBLEM REMAINS TO HAPPENING. I THINK THIS COULD BE VERY DANGEROUS AND COULD CAUSE ACCIDENTS RESULTING IN INJURIES. THE VEHICLE HAS BEEN TO A NUMBER OF MECHANICS AND THE PROBLEM CONTINUES. I SPOKE WITH GM THIS WEEK AND THEY SAID THAT THEY HAD NEVER HEARD OF THE PROBLEM, I THINK THEY SHOULD LOOK ONLINE YOU FILL FIND MANY POSTING COMPLAINING OF THIS PROBLEM COVERING MANY MODEL YEARS OTHER THAN 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670883January 8, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WAS LOCKED IN PARKED. IN ADDITION, THE CONTACT MENTIONED THAT THE DOORS LOCKED WITHOUT COMMAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669885January 3, 2015
AIR BAGS, STRUCTURE:BODY:DOOR
MY HUSBAND AND I PURCHASED A VEHICLE FROM A CHEVY DEALERSHIP AND WITHIN A COUPLE OF MONTHS THE DRIVER SIDE DOOR STOPPED OPENING FROM THE INSIDE. THEREFORE WE HAVE TO OPEN THE DOOR FROM THE OUTSIDE TO GET OUT OR CRAWL TO THE PASSENGER DOOR TO GET OUT. THIS IS A SAFETY HAZARD FOR ANYONE WHO GETS IN A CAR ACCIDENT, OR ANYONE HAVING A CAR ISSUE. I HAVE TALKED TO MANY PEOPLE I KNOW WHO HAVE THE SAME CAR AND THEY HAVE THE SAME PROBLEM. I WOULD GET IT FIXED BUT WE DON'T HAVE THE MONEY. MY HUSBAND WOULD FIX IT BUT THEN IT WOULD VOID MY WARRANTY. ALSO HAD MY CAR BROUGHT FOR IGNITION RECALL GOT IT FIXED AND TOLD THEM ABOUT MY AIR BAG LIGHT COMING ON AND OFF. THIS IS ALSO A MAJOR PROBLEM AND NEEDS TO GET FIXED, I HAVE 3 CHILDREN AND THEY WONT TELL ME WHICH ONE IS FAULTY IF ANY. AS WELL NO MONEY TO FIX IT. $100 DEDUCTIBLE EVERY TIME TO JUST CHECK IS NOT VERY REASONABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663499December 10, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WORK TWO JOBS JUST BOUGHT MY 2011 CHEVY HHR JUST OVER A YEAR AGO AND STARTED GETTING REDUCED ENGINE POWER LIGHT AND THEN LOSE POWER AND HAVE TROUBLE GOING OVER 20 STRUGGLES TO GET TO 40 MPH I HAVE 3 YOUNG CHILDREN THAT RIDE WITH ME AND THERE SAFETY IS NUMBER ONE AND IF I CAN'T TRUST MY NEW VEHICLE THEN HOW CAN I TRUST CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662877December 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT HAD TO RECHARGE THE BATTERY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652734November 5, 2014
STRUCTURE:BODY:DOOR
I GRABBED THE DOOR HANDLE TO OPEN MY CHEVY 2011 HHR DRIVER'S SIDE DOOR TO EXIT MY VEHICLE AND THE HANDLE COMPLETELY BROKE OFF!!! I HAVE NEVER HAD THIS KIND OF THING HAPPEN BEFORE AND AM NOT SURE WHY A CAR MANUFACTURER WOULD BE ALLOWED TO MAKE ONE OF THE MOST INTEGRAL PARTS OF A VEHICLE OUT OF CHEAP MATERIAL. TO ADD INSULT TO INJURY, THE DEALERSHIP IS HINTING THAT I MAY HAVE TO BEAR THE RESPONSIBILITY OF PAYING SOMETHING TO FIX THIS ISSUE BY BRINGING THE CAR IN TO SEE IF THE ISSUE IS COVERED BY AN EXTENDED WARRANTY OR COVERED AT ALL. THIS ISSUE SHOULD BE A RECALL NO BRAINER, I SHOULD NOT HAVE TO COVER THE COST TO FIX THIS IN ANY WAY. ALSO TO MY SURPRISE, THIS APPEARS TO BE A COMMON COMPLAINT AMONGST CHEVY 2006-2011 HHR OWNERS WHERE THEY HAVE BEEN TOLD BY THE DEALERSHIPS THAT IT WOULD COST THEM BETWEEN 300 & 400 DOLLARS TO "REPLACE THE ENTIRE DOOR PANEL" OR THEY HAVE BEEN TOLD BY GM THAT A "DIAGNOSTIC" HAS TO BE DONE THAT MIGHT COST THEM OUT OF POCKET MONEY. BOTH SCENARIOS ARE ABSOLUTELY INSANE. I AM NOT SURE WHY THIS HAS NOT BEEN MADE A RECALL ISSUE, THEREBY FORCING GM TO FIX THIS PROBLEM AT NO COST TO THE CONSUMER???? IT IS A MANUFACTURING ISSUE AS WELL AS SAFETY ISSUE. IF SOMETHING HAPPENS AND I NEED TO EXIT THE VEHICLE QUICKLY, I WILL NOT BE ABLE TO DO IT. ALSO, I LIVE IN CHICAGO AND AS EVERYONE KNOWS IT IS COMING UPON THE WINTER SEASON AND IF LAST YEAR WAS ANY INDICATION, WE COULD BE IN FOR ANOTHER BRUTAL WINTER WHERE BELOW ZERO TEMPERATURES HAVE A FREEZING EFFECT ON POWER WINDOWS, WHICH IS MY CURRENT METHOD OF EXITING THE VEHICLE. I PURCHASED THIS CAR IN MAR. OF 2014 AND THIS IS NOT SOMETHING I WOULD HAVE KNOWN TO EVEN CONSIDER TO THINK ABOUT BECAUSE I THOUGHT THIS IS THE KIND OF THING THAT YOUR AGENCY SHOULD BE ON TOP OF. PLEASE HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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