Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#10955218February 17, 2017
ELECTRICAL SYSTEM
PURGE VENT VALVE GROUND WIRE KEEPS BREAKING OFF IN THE WIRING HARNESS DUE TO NOT ENOUGH PROTECTION(FROM THE ELEMENTS)AND CAUSING THE CHECK ENGINE LIGHT TO COME ON(P0449 -PURGE VENT VALVE CIRCUIT MALFUNCTION) AND SOMETIMES HAVE A GAS ORDER IN THE VEHICLE DUE TO THIS ONGOING ISSUE AND NEEDS TO BE ADDRESSED ON HOW TO REMEDY THIS ISSUE. THIS IS THE SECOND TIME THAT I HAVE WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954206February 13, 2017
ENGINE, FUEL/PROPULSION SYSTEM
CAR WAS STRUGGLING TO START, WHEN IT DID , IT WOULDN'T GO OVER 20MPH, WENT TO STORE, CAME OUT , IT WOULD START. HAD IT TOWED TO THE SHOP, ENGINE CRACK AND FROM THAT CRACKING IT BROKE OTHER STUFF. I OWE 3700. ON THE CAR AND TO FIX IT IS 3200.00 SADLY I DO T HAVE THE MONEY. NO CARE, NO WAY TO GET TO WORK. CAR WAS SITTING IN PARKING LOT OF OUR LOCAL SAVE A LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929794December 4, 2016
AIR BAGS
AIR BAG LIGHT REMAINS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917292October 19, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE HEAD LAMPS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916737October 18, 2016
AIR BAGS
THE SERVICE LIGHT ON THE DASHBOARD SAYING SERVICE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908319September 20, 2016
ELECTRICAL SYSTEM
ON SEPTEMBER 20 2016 WHILE PARKED AFTER PICKING UP MY CHILDREN FROM SCHOOL. MY KIDS GOT INTO THE REAR PASSENGER SIDE DOOR AND WHEN CLOSING, THE DOOR WOULD NOT SHUT. THE LATCH WOULD NOT CATCH ONTO THE BAR TO KEEP THE DOOR SHUT. UPPON FURTHER RESEARCH I FOUND MANY COMPLAINTS OF CHEVY HHR OWNERS HAVING THE SAME PROBLEMS WITH THEIR CAR DOOR LOCKS AS WELL. THE LOCK ACTUATOR NO LONGER FUNCTIONING CAUSING THE LATCH TO NONLINEAR WORK. CAUSING A HUGE SAFETY PROBLEM. WE CAN NOT DRIVE A CAR THAT'S DOOR WILL NOT CLOSE AND STAY SHUT. IT JUST POPS RIGHT BACK OPEN. SEEING HOW MANY SIMILAR COMPLAINTS AND REPORTS THERE ARE ONLINE, THIS SHOULD BE ADDRESSED BY CHEVY AND GM. THIS HAS HAPPENED TO OUR DRIVER SIDE PASSENGER DOOR IN THE PAST AS WELL. THANK GOODNESS IT DID NOT HAPPEN WHILE WE WERE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907257September 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT WAS EXPERIENCING MULTIPLE FAILURES WITH THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL FOR THE IGNITION SWITCH; HOWEVER, THE REPAIR WAS INSUFFICIENT. AT TIMES, EVEN WITH THE KEY IN THE OFF POSITION, THE VEHICLE WOULD NOT SHUT OFF. THE BATTERY WOULD HAVE TO BE DISCONNECTED TO TURN OFF THE VEHICLE. THE CONTACT STATED THAT THE KEY DID NOT REMAIN IN THE IGNITION AND HE FELT UNSAFE DRIVING THE VEHICLE. IN ADDITION, THE DRIVER SIDE DOOR HANDLE WAS NOT WORKING PROPERLY AND WAS REPLACED TWICE BY THE DEALER. THE CONTACT STATED THAT THE ESC (ELECTRONIC STABILITY CONTROL) INDICATOR ILLUMINATED SHORTLY AFTER PURCHASING THE VEHICLE. EACH TIME THE ESC INDICATOR ILLUMINATED, THE VEHICLE DRASTICALLY REDUCED IN SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905836September 12, 2016
ENGINE
WHILE DRIVING THE CAR ENGINE LIGHT APPEARED, I HAD IT TOWED TO THE CHEVROLET DEALER NEAR ME, IN ROCKAWAY, NJ. THEY REPORTED THAT THE CHARGE WOULD BE OVER ONE THOUSAND DOLLARS, AND THERE IS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896794August 18, 2016
STEERING
WHILE DRIVING MY EPS POWER STEERING WENT OUT IN MY CAR WHILE THE VEHICLE WAS IN MOTION ON CITY STREET IT BECAME REALLY HARD TO CONTROL MY VEHICLE I HEARD CLICKING COMING FROM UNDER THE STEERING WHEEL PANEL ALSO THE POWER STEERING CAME ACTIVE ON MY DASH PANEL WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882786July 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE DEALER PROMISED TO ORDER THE PART. APPROXIMATELY SIX MONTHS LATER, THE PART HAD NOT BEEN ORDERED OR REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE AIR BAG LIGHT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,977.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873628June 10, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FOB FAILED TO OPEN THE FRONT DRIVER SIDE DOOR. IN ADDITION, WHILE DRIVING 50 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE BATTERY WAS REPLACED. THE CONTACT WAS INFORMED THAT THE REAR BRAKES AND DRUMS ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 08/02/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864386May 11, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED BY THE DEALER. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863974May 9, 2016
STEERING
TRAVELING AT 30MPH POWER STEERING WENT OUT AND CAR DROVE OVER CURB & HIT FIRE HYDRANT. UNABLE TO STEER CAR AT ALL. CITED BY POLICE FOR FAILURE TO CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10860459April 20, 2016
UNKNOWN OR OTHER
I AM 1 PERSON, AND MY DOOR HANDLES ON THE INSIDE ARE PLASTIC AND HAVE BROKEN OFF! I HAVE TO CLIMB TO THE BACK AND HAVE 1 DOOR THAT STILL HAS A HANDLE WORKING! I ONLY HAVE 48000 MILES ON IT! THE HANDLES ARE CHEAP PLASTIC AND I LIVE IN FFLORIDA AND IT GETS HOT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855137April 12, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT STICK WAS NOT ABLE TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT SOLENOID FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852734March 31, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
IGNITION RECALL , THE SWITCH HAS BEEN REPLACED TWICE . I AM STILL HAVING ISSUES WHEN LEAVING KEY IN IGNITION IN THE OFF POSITION , ALL DASH LIGHTS FLASH AND A LOT OF CLICKING NOISE AND WILL ALL LOCK DOORS . THE SERVICE AIR BAG LIGHT WILL COME ON , WHEN YOU TURN IT OFF AND RESTART CAR IT GOES OUT . I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THEY COULD NOT FIND THE SWITCH DEFECTIVE AND THEY WOULD NOT REPLACE IT , OR CHECK INTO THE MATTER WITH OUT CHARGING ME A SERVICE FEE OF SEVERAL HUNDRED DOLLARS . I TRAVEL LONG DISTANCES , AND CONCERNED ABOUT MY SAFETY , AND OTHER THAT COULD BE INVOLVED IN AN ACCIDENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852269March 29, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES FRACTURED IN HALF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE DOOR HANDLES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE MORE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820185January 14, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,497.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808963December 8, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AFTER ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790779November 16, 2015
STRUCTURE:BODY
I AM FILING THIS COMPLAINT, AS A SAFTY CONCERN / HAZARD NOTICE, ASSOCIATED WITH MY 2011 CHEVROLET HHR. PLEASE BE ADVISED THAT THIS VEHICLE WAS PURCHASED NEW BY ME, AND HAS NEVER BEEN INVOLVED IN ANY TRAFFIC ACCIDENTS. THIS COMPLAINT CONCERNS THE MECHANICAL FAILURE OF THE VEHICLES DRIVERS SIDE, REAR DOOR LATCH. ON NOVEMBER 12, 2015, AFTER PICKING UP MY DOG FROM THE GROOMER, I PLACED HER INTO HER CARRIER, LOCATED BEHIND THE DRIVERS SEAT. I CLOSED THE DOOR, AND PROCEEDED TO DRIVE OUT OF THE PARKING LOT. AS I BEGAN TO PULL OUT, ONTO THE ROADWAY, I GLANCED AT MY OUTSIDE REARVIEW MIRROR, AND NOTICED THAT THE DOOR HAD PARTIALLY OPENED. I IMMEDIATELY STOPPED, THINKING THAT I HAD POSSIBLY NOT CLOSED THE DOOR SECURELY, OR THAT THERE WAS POSSIBLY SOMETHING IN THE WAY THAT PREVENTED THE DOOR FROM LATCHING CLOSED. EXITING THE VEHICLE, I LOOKED FOR ANYTHING THAT COULD HAVE BEEN IN THE WAY, BUT THERE WAS NOTHING. I ATTEMPTED TO FIRMLY "CLOSE" THE DOOR, HOWEVER, THE DOOR WOULD NOT LATCH CLOSED. I WAS ABLE TO DRIVE THE VEHICLE HOME WHILE MY WIFE HELD THE DOOR CLOSED WITH OUR DOG LEASH ATTACHED TO IT. AFTER RETURNING HOME, I WAS ABLE TO EXERCISE AND EXAMINE THE DOOR LATCH, AND CONCLUDED THAT IT IN FACT HAD "MECHANICALLY FAILED". THE DOOR LATCH WOULD HAVE TO BE REMOVED AND REPLACED. I CONTACTED BRAD'S COLLISION CENTER ( 22202 N. 19TH AVE., PHOENIX, AZ 85027 ), IN THE AFTERNOON, TO HAVE THE LATCH LOOKED AT, AND CONFIRM MY CONCLUSION THAT IT HAD FAILED. THE INSPECTOR AGREED ( COMMENTING THAT THIS FAILURE WAS "VERY RARE" ). AT THIS POINT, I MADE ARRANGEMENTS FOR THE LATCH REMOVAL AND REPLACEMENT, TO BE DONE ON 11/13/15. THE DOOR LATCH WAS REPLACED. A COPY OF THE REPAIR ORDER IS INCLUDED. THE FAILED REAR DOOR LATCH WAS RETURNED TO ME, AND I WILL STORE IT, IN THE EVENT THAT THE NHTSA WOULD WANT IT / NEED IT, TO PERFORM A FAILURE ANALYSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR