Chevrolet HHR Complaints (2006)

1,006 consumer complaints on file.

#10308545February 10, 2010
STRUCTURE
I HAVE A CHEVY HHR AND THE REAR BUMPER SUPPORT IS RUSTING AT ONLY 52+ MILES. WATER IS LAYING ON THE STEEL SUPPORT AND THERE IS NOTHING THAT STOPS THIS WATER FROM COLLECTING AND RUSTING THE SUPPORT AWAY. MY CAR HASN'T EVEN BEEN THROUGH IT'S FIRST TUNEUP YET AND I HAVEN'T OWNED THE VEHICLE 1 YEAR YET. I HAVE BROUGHT THE COMPLAINT TO GMAC CUSTOMER CARE CENTER AND MY LOCAL CHEVY DEALERSHIP. THE DEALER WANTED ME TO PAY $112.00 FOR THEM JUST TO INSPECT THE RUSTING REAR BUMPER SUPPORT. THE DEFECT WAS FOUND BY PHILIP A REPRESENTATIVE FROM HAYES COLLISION CENTER IN SACRAMENTO, CA 916-482-7819 A CONTRACTED COLLISION CENTER FOR THE SAME DEALER THAT WANTS TO CHARGE ME THE MONEY TO INSPECT THE PROBLEM. MIKE DAUGHERTY CHEVROLET IN SACRAMENTO, CA 916-482-1600. HAYES COLLISION CENTER WAS CONTACTED BY A REPRESENTATIVE FROM GMAC CUSTOMER CARE CENTER RAPHAEL EXT 41461 @ 1866-790-5700 AND MY GMAC CUSTOMER CARE AND GMAC INQUIRED IF THE RUSTING SUPPORT WAS IT DUE TO THE MILEAGE OR THE YEAR OF THE VEHICLE. PHILIP AT HAYES COLLISION CENTER TOLD GMAC THAT THE RUSTING REAR BUMPER SUPPORT IS A MANUFACTURING DEFECT AND SHOULD BE ADDRESSED AND CORRECTED. HAYES WAS WONDERING WHY THE PART WASN'T MADE OUT OF HIGH GRADE ALUMINUM INSTEAD OF STEEL BECAUSE WATER IS GETTING UP UNDER THE BUMPER COVER AND LAYING ON THE STEEL BUMPER SUPPORT WHICH IS DAMAGING A MAJOR SAFETY ITEM. STOPPING A REAR COLLISION IMPACT FROM HARMING THE PASSENGERS. THE RUST IS LIKE CANCER AND WILL NOT STOP UNTIL THE SUPPORT IS COMPLETELY RUSTED THROUGH. WEATHER OR JUST A SIMPLE CAR WASH CAN CAUSE WATER TO GET ON THIS STEEL PART AND CAUSE FURTHER RUSTING. THERE HASN'T BEEN ANY RESOLUTION TO THIS MAJOR ISSUE FROM EITHER MIKE DAUGHERTY CHEVROLET OR GMAC CUSTOMER CARE CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307839February 9, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
COULD NOT REMOVE KEY FROM IGNITION WITH GEAR SELECTOR IN PARK. THIS CONDITION WAS REMEDIED BY PUSHING THE GEAR SELECTOR HARD INTO PARK FOR A WHILE. THEN TOTAL FAILURE CAME WHEN NO AMOUNT OF PUSHING THE GEAR SELECTOR HARD INTO PARK WOULD ALLOW THE KEY TO BE REMOVED. I REMOVED THE GEAR SHIFT COVER AND REACHED IN AND FOUND A MICRO SWITCH THAT WHEN TRIPPED ALLOWED ME TO REMOVE KEY. I CALLED LOCAL DEALER AND CHEVROLET FACTORY TOLL FREE LINE AND THEY DID NOT SAY THIS WAS A KNOWN DEFECT. I PURCHASED REPLACEMENT PART # 25864102. I PERSONALLY INSTALLED THIS AND IT FIXED THE PROBLEM. THERE IS A STEEL PIN IN THE GEAR SELECTOR PLASTIC SHIFT ROD. THE PLASTIC IS WEEK AND ALLOWED THE PIN TO DRIFT APPROX 1/2" TO LEFT WHICH WOULD NOT ALLOW THE KEY REMOVAL MICRO SWITCH TO BE TRIPPED AS IT SHOULD BE TO ALLOW THE KEY TO BE REMOVED FROM THE IGNITION LOCK CYLINDER. I CALLED CHEVROLET BACK (TEL # 1-866-790-5600) AND THEY SET UP CASE # 71-781779261. THEY TOLD ME TO TAKE DEFECTIVE PART TO THE DEALER AND THEY WOULD CONTACT THE DEALER TO ANALYZE THE PART FOR REASON OF FAILURE. I TOOK THE PART TO THE DEALER SERVICE MANAGER12/4/09. I CALLED CHEVROLET SEVERAL WEEKS LATER AND THEY SAID THE DEALER THREW THE PART AWAY SINCE CHEVROLET DID NOT CONTACT THEM PROMPTLY. I HAD ASK FOR CHEVROLET TO REFUND THE COST OF THE PART ONLY (NO LABOR) BUT CHEVROLET SAYS THEY CAN'T HELP SINCE THE PART IS NOW GONE. I LATER SEARCHED ON THE INTERNET HTTP://WWW.MYCARSTATS.COM/ AND FOUND MANY CASES LIKE MINE (APPARENTLY CHEVY COBALT SHARES GEAR SHIFT MECHANISM BASIC INTERNAL DESIGN STYLE). I CALLED CHEVROLET BACK, THEY STILL DENY THIS IS A RECURRING PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE YOU HAVE TO LEAVE YOUR CAR WITH THE KEY IN IT WHEN THE FAILURE OCCURS. APPARENTLY THIS MAY ALSO DRAIN THE BATTERY BECAUSE ALL CIRCUITS ARE NOT SHUTOFF WHEN YOU CANNOT ROTATE THE KEY FAR ENOUGH TO REMOVE THE KEY. I FEAR THAT MY REPLACEMENT PART MAY NOT LAST EITHER. THE CAR WAS ~ 48 MO OLD AND ~ 47,000 MILES WHEN TOTAL FAILURE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306334February 5, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, HIS VEHICLE WOULD SHUT OFF COMPLETELY AND HE HAD HAVE NO POWER IN THE VEHICLE. HE SHUT THE ENGINE OFF FOR APPROXIMATELY AN HOUR OR MORE AND THE FAILURE WOULD CORRECT ITSELF. THE FAILURE OCCURRED INTERMITTENTLY. HE ALSO STATED THAT AT TIMES WHEN HE TRIED TO START THE VEHICLE, HE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED ABOUT THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. UPDATED 3/4/2010 *CN UPDATED 05/20/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306103February 4, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
ELECTRIC POWER STEERING MOTOR FAILURE IN 2006 CHEVY HHR WITH 2.4L ENGINE. CAR HAS APPROX 45000 MILES AND THE ELECTRIC POWER STEERING WOULD FAIL WHILE DRIVING. THE POWER STEERING LIGHT WOULD COME LIGHT ON THE INSTRUMENT PANEL. TURNING OFF THE CAR AND RESTARTING WOULD FIX THE PROBLEM SOMETIMES, BUT IT WOULD ALWAYS FAIL AGAIN. THE CAR WAS TAKEN TO THE LOCAL CHEVROLET DEALER AND THEY HAD TO REPLACE THE ELECTRIC POWER STEERING MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300435January 20, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
THE KEY TO MY 2006 HHR WOULD NOT COME OUT OF THE IGNITION. AS A RESULT THE AUTOMATIC HEADLIGHTS WOULD NOT GO OUT AND THE VEHICLE COULD NOT BE LOCKED. THIS HAPPENED WHILE I WAS TRAVELING, WHICH PUT MY PERSONAL SAFETY AT RISK AND IF I LEFT MY VEHICLE FOR ANY REASON IT COULD HAVE EASILY BEEN STOLEN. I HAVE BEEN ONLINE AND FOUND THAT SEVERAL OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299817January 15, 2010
LATCHES/LOCKS/LINKAGES
THE KEY FOB BATTERY HOLDER BECAME DETACHED MAKING IT IMPOSSIBLE FOR THE LOCK/UNLOCK/REMOTE START/PANIC BUTTONS TO WORK. THIS HAPPENED TO BOTH KEY FOBS ISSUED TO ME BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298404January 6, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HVAC BLOWER MOTOR QUIT. NO MEANS OF CLEARING WINDSHIELD FOGGING WITH BLOWER INOPERATIVE. COULD SMELL THAT SOMETHING WAS HOT OR HAD BURNED UNDER THE IP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298018January 4, 2010
STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. HE STATED THAT THERE WAS VIOLENT SHAKING IN THE STEERING WHEEL WHILE DRIVING SPEEDS OVER 40 MPH. EVERY 6700 MILES AND 5 MONTHS THE VIOLENT SHAKING WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ROTORS AND BRAKES WERE REPLACED A TOTAL OF FIVE TIMES TO NO AVAIL. THE FAILURE AND CURRENT MILEAGES WERE UNDER 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297380December 29, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DRIVERS SIDE DOOR HANDLE BROKE OFF WHEN GETTING OUT OF VEHICLE. DEALER WILL NOT REPAIR UNLESS I PAY FOR THE REPAIR. THIS IS A SAFETY HAZARD BECAUSE YOU CANNOT EXIT THE VEHICLE UNLESS YOU LET THE WINDOW DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296041December 16, 2009
STRUCTURE:BODY
EVERYTIME IT RAINS THE PASSENGER SIDE FLOOR BOARD GETS WET. I HAVE REPLACE MY CARPET ONCE AND TRIED TO FIND THE LEAK TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294994December 8, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:MANUAL TRANSMISSION, WHEELS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
2006 NEW VEHICLE PURCHASE SERVICED 8 TIMES FOR MULTIPLE FAILURES RELATED TO EITHER ELECTRICAL/BRAKING/ABS/ WHEELS/EMISSIONS/ TRACTION CONTROL/COMPUTER/POWER STEERING AND OR COMPUTER ISSUES/ALL REPAIRED/AND RESOLVED AT GM DEALER/VEHICLE CAN NOT BE DRIVEN SAFELY WHEN ISSUE OCCURS THE FAILED SYSTEM IN QUESTION OVERRIDES DRIVER LAST INCIDENT FAILURE OCCURRED IN HEAVY TRAFFIC RESULTING IN REMOVAL FROM SERVICE WHICH TOOK 3 WEEKS TO REPAIR/HAD THE CONDITIONS BEEN DIFFERENT THIS MAY HAVE RESULTED IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294600December 5, 2009
STRUCTURE
I HAVE A 2006 HHR THAT WE BOUGHT IN JULY OF 2006. I HAVE NOTICED IN ISSUE OF WATER GETTING IN THE CAR FROM SOMEWHERE UNDER THE DASHBOARD, AND IT IS CAUSING THE FLOORBOARDS TO GET WET EVERY TIME IT RAINS. I FIRST NOTICED THE ISSUE IN AUGUST OF 2009 AND IT HAPPENED ONCE AND DIDN'T THINK ANYTHING OF IT. THE PROBLEM HAS BECOME MORE OF A NUISANCE SINCE. I CALLED MY INSURANCE COMPANY AND THEY TOLD ME THAT SINCE THERE IS NOTHING WRONG WITH THE WINDSHIELD THAT MY GLASS COVERAGE WOULDN'T COVER IT, AND THAT I NEED TO BRING IT IN TO MY LOCAL CHEVROLET DEALER AND HAVE THEM DIAGNOSE THE PROBLEM WHICH IS GOING TO MOST LIKELY COST ME AN ARM AND A LEG TO FIX SINCE MY WARRANTY IS NO LONGER VALID. I WOULD LIKE TO SEE CHEVY ACTUALLY HONOR THE PRODUCT THAT THEY PRODUCE AND FINALLY COME TO THEIR SENSES AND FIX THE ISSUES OR I WILL HAVE TO START BUYING A DIFFERENT BRAND, BECAUSE I DON'T THINK THAT A CAR THAT ONLY HAS 41,176 MILES THAT IS ABOUT THREE YEARS OLD SHOULD NOT HAVE SOGGY CARPETS AND A MOLD AND MILDEW ISSUES. SINCERELY ONE UNHAPPY CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293868November 27, 2009
UNKNOWN OR OTHER
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM MYRNA Z. KROH EXPRESSING APPRECIATION TO MR. CHAN AND MAGNO FOR THEIR CONSUMER ASSISTANCE. ***NAR*** *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291996November 12, 2009
AIR BAGS
2006 CHEVY HHR LT I WAS INVOLVED IN A FRONT IMPACT AND ROLL OVER VEHICLE ACCIDENT ON OCTOBER 17TH, 2009 AT WHICH TIME MY AIR BAGS, BOTH PASSENGER AND DRIVERS SIDE, FAILED TO DEPLOY. AS A RESULT, BOTH MYSELF AND MY PASSENGER WERE INJURED. I HAVE FILED A FORMAL COMPLAINT WITH GM AND AM AWAITING THEIR RESPONSE. I AM SUBMITTING THIS COMPLAINT TO MAKE OTHERS AWARE OF THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10291222November 6, 2009
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION
PARKED 2005 CHEVY HHR AND KEY WOULD NOT DISENGAGE FROM IGNITION. THIS IS PERMANENT UNTIL AN NEW SHIFT ASSEMBLY IS INSTALLED AS THE SOLENOID HOLDING THE KEY IS LOCKED. THIS HAPPENED IN THE PARKING LOT AT THE LOCAL COMMUNITY COLLEGE. HAVING THE KEY LOCKED IN THE IGNITION MAKES THE VEHICLE THEFT PRONE. THIS MALFUNCTION IS NOT A DRIVING HAZARD BUT CREATES A THEFT HAZARD IF IT HAPPENS WHERE THE VEHICLE CANNOT BE SECURED, LIKE MY HOME GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291258November 6, 2009
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, AND THEN THERE WAS A LOSS OF POWER STEERING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 18000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290747November 3, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
FRONT PASSENGER DOOR ON 2006 CHEVROLET HHR WILL NOT OPEN FROM INSIDE OR OUTSIDE. FRONT DRIVERS SIDE DOOR DOES SAME SPORADICALLY. NO DAMAGE TO DOORS FROM PHYSICAL DAMAGE, THEY JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290372October 30, 2009
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE DRIVER-SIDE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. A TECHNICIAN FROM THE DEALER STATED THAT THEY WOULD HAVE TO REPLACE THE ENTIRE DOOR PANEL AT AN EXPENSE OF $600.00. BASED UPON THE CONCLUSION OF THE MANUFACTURERS RESEARCH THEY MAY OFFER HER A DISCOUNT ON THE REPAIRS. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289930October 27, 2009
STRUCTURE
DRIVERS SIDE DOOR HANDLE BROKE OFF WITHOUT WARNING. THE PART REQUIRES THE COMPLETE DOOR PANEL BEING REPLACED FOR A COST OF $466. MY CONCERN IS WHAT IF THIS HAPPENED IN AN ACCIDENT AND I COULD NOT GET OUT OF MY CAR AND IT WAS MY ONLY OPTION FOR A WAY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289292October 21, 2009
ENGINE AND ENGINE COOLING
2006 CHEVY HHR STALLS WHEN POTHOLES/BUMPS ARE HIT IN THE ROAD. CAR HAS STALLED THREE TIMES ON MAJOR HIGHWAYS IN THE PAST SIX MONTHS. THE FIRST TIME THE CAR STALLED BACK IN JUNE 2009, I TOOK THE CAR TO A CHEVORLET DEALER TO HAVE THE CAR CHECKED OUT AND THEY COULD NOT DETERMINE WHY THE CAR STALLED. THE MOST RECENT INCIDENT HAPPENED ON TUESDAY NIGHT OCTOBER 13, 2009. I HIT A POTHOLE IN THE ROAD MY CAR STALLED WITHOUT WARNING. LUCKY FOR ME THERE WAS NO TRUCKS OR CARS BEHIND ME BECAUSE THERE WAS NO SHOULDER ON THE ROAD. AT THIS POINT, I AM NERVOUS AND ANXIOUS WHEN I DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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