Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#11103712June 25, 2018
UNKNOWN OR OTHER
WHEN STOPPING AND PUTTING CAR IN PARK, KEY WILL NOT TURN TO OFF AND CANNOT BE REMOVED. IF KEY LEFT IN, BATTERY WENT DEAD AND WE WERE STUCK IN A RV STORAGE LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102499June 19, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
INSTRUMENT PANEL FUNCTIONS WORK INTERMITTENTLY WHILE VEHICLE IS RUNNING AND FLASHES ON AND OFF. IT IS A SAFETY CONCERN AS THE SPEEDOMETER FUNCTION DOES NOT WORK WHILE DRIVING VEHICLE. THIS PROBLEM ALSO AFFECTS THE ABILITY OF TRANSMISSION TO SHIFT INTO GEAR PROPERLY. WHEN VEHICLE IS CHECKED USING DIAGNOSTIC COMPUTER, COMPUTER FAILS TO DETECT CODE ERROR OR IDENTIFY PROBLEM WITH VEHICLE.ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098905May 30, 2018
FUEL/PROPULSION SYSTEM
RUSTED FUEL LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090765April 28, 2018
STEERING
WHEN STEERING AROUND SHARP TURNS AT SPEED, THE STEERING WHEEL DOES NOT WANT TO RETURN TO CENTER WHEN RELEASED. STEERING IS NOT SMOOTH, FEELS 'NOTCHY'. FUSE IS GOOD. REPLACING POWER STEERING MOTOR DID NOT REPAIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084546April 11, 2018
AIR BAGS
I HAVE CONTACTED MY LOCAL CHEVY DEALER, BECAUSE MY AIR BAG LIGHT HAS BEEN ON. I ASKED ABOUT A RECALL THERE TOLD ME THERE HASNT BEEN ONE. NOW I AM CLEARLY SEEING THAT THERE WAS A RECALL. MY LIGHT HAS BEEN ON ABOUT A YEAR NOW AND I WOULD LIKE IT TO BE SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080963March 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, WHEN I BEGAN TO GET THE MESSAGES SERVICE ESC ESC OFF, TRACTION CONTROL OF, ENGINE REDUCED POWER AND NOT TO MENTION ALL MY LIGHTS LIT UP LIKE A CHRISTMAS TREE. ALSO WHEN ALL OF THIS STARTED TO HAPPEN MY VEHICLE JERKS REDUCED SPEED DRASTICALLY AND WAS SHAKING VIGOROUSLY I HURRY UP AND EXITED THE INTERSTATE AND TURNED OFF MY VEHICLE I WAITED A FEW MINUTES AND THE VEHICLE STARTED RIGHT UP 3 MILES OR SO DOWN THE ROAD THE EXACT SAME THING HAPPENED ONLY THIS TIME I WAS TURNING UNTO A BUSY INTERSECTION AND I WAS LEFT STRANDED IN THE MIDDLE OF THE STREET BECAUSE THE CAR WOULD NOT BUDGE I HAD TO END UP GETTING IT TOWED. THIS IS SOMETHING THAT IT'S VERY DANGEROUS AND IF I WOULD HAVE HAD MY KIDS WITH ME I WOULDN'T BE AS CALM AS I AM NOW. I AM LIVID AND OUTRAGED AS TO WHY THIS HAS NOT BEEN RECALLED. HOW MANY COMPLAINTS DOES IT TAKE UNTIL THIS TYPE OF SITUATION GETS ADDRESSED THE WAY IT NEEDS TO? NOW HAVEN'T SPENT OVER $600 MY PROBLEM STILL EXISTS BUT ONLY NOW MY VEHICLE IS INOPERABLE AND PARKED. PLEASE SOMEONE GIVE US ANSWERS THE CORRECT ANSWERS THE ANSWERS WE'VE ALL BEEN SEARCHING FOR AND DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078667March 12, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
MY 2011 HHR HAS STARTED ACTING UP BY THROWING OUT THE REDUCED ENGINE POWER LIGHT, ESC LIGHT AND SERVICE TRACTION LIGHT. THIS WILL HAPPEN WHEN IN PARK(WHEN WARNING UP THE VEHICLE) AND WHEN IM DRIVING. IT SEEMS TO HAPPEN MORE IN COLD WEATHER. WHEN IT HAPPENS IT REDUCES THE SPEED DOWN TO 25MPH AND LURCHES FORWARD AND SOUNDS HORRIBLE! I HAVE HAD THIS HAPPEN WHEN DRIVING DOWN A HIGHWAY AND THE INTERSTATE (LUCKILY I WAS IN THE RIGHT LANE AND ABLE TO GET THE SHOULDER SAFELY. THERE IS NO WARNING WHEN IT IS ABOUT TO HAPPEN. IT ALSO WILL DO IT WHILE STOPPED WAITING FOR A STOP LIGHT TO CHANGE. IT WILL THROW ON THE CHECK ENGINE LIGHT AND WE HAVE CHECKED THE CODES AND CHANGED WHAT IT SAID NEEDED CHANGE BUT THAT DID NOT WORK. FROM WHAT I HAVE LOOKED UP IT LOOKS LIKE PEOPLE ARE HAVING ALL SORTS OF ISSUES WITH THIS BUT NO ONE HAS FOUND A SOLUTION. THERE NEEDS TO BE A SOLUTION BECAUSE SPENDING HUNDREDS OF DOLLARS FOR IT NOT TO FIX IT IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078472March 10, 2018
ELECTRONIC STABILITY CONTROL (ESC)
IT HAPPENS WHEN THE CAR IS IDLING AT A STOP LIGHT OR WHEREVER IT ALSO HAPPENS WHEN I'M DRIVING. IT GETS A SURGE OF POWER AND STARTS RUNNING RUFF. THE CAR SHAKES ALL THE LIGHTS ON THE DASH COME ON, SERVICE ESC, SERVICE TRACTION, ESC OFF, ENG POWER REDUCED. AT THIS POINT THERE IS NO POWER. I FIND A SAFE PLACE TO PULL OVER AND SHUT THE ENGINE OFF, WAIT A FEW MINUTES AND RESTART THE ENGINE THEN IT'S FINE AGAIN EXCEPT THE ENGINE SYMBOL STAYS ON. THE CHEVY DEALER HOOKED IT TO THE COMPUTER AND SAID IT'S MISFIRING ON ALL FOUR CYCLINDERS, BUT THEY SAID THEY DON'T KNOW WHAT THE PROBLEM IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076895March 8, 2018
SERVICE BRAKES
THE BRACKS ARE COMING WHILE DRIVING DOWN ROAD..THEY COME ON ALL BY THEMSELVES..ITS SAYS ABS ON...IT GRABS AND PULLS TO THE LEFT LIKE THE LEFT SIDE BRAKES ARE CATCHING..DRIVING ON DRY PAVEMENT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066515February 1, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE LEAK DUE TO RUST HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048155November 23, 2017
UNKNOWN OR OTHER
BOTH FRONT INSIDE DOOR HANDLES BROKE OFF ON SEPARATE OCCASIONS. THE ONLY WAY OUT WAS TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE. THE SITUATION COULD BE AN EXTREME HAZARD SHOULD THE VEHICLE BE ON FIRE OR UNDER WATER. WHAT IF IN A COLD CLIMATE THE WINDOW WAS FROZE? WHAT IF THE VEHICLE WAS IN AN ACCIDENT AND WOULDN'T START THEREFORE THE WINDOW WOULDN'T WORK. WHAT IF A ELDERLY PERSON OR A CHILD WAS IN THE PASSENGER SEAT AND WAS UNABLE TO LOWER THE WINDOW AND OPEN FROM THE OUTSIDE? INTERNET RESEARCH SHOWS NUMEROUS OTHER INCIDENTS OF THE SAME PROBLEM. THE POTENTIAL FOR LIFE AND DEATH IS LIKELY, NOT TO MENTION NEARLY $600 FOR REPAIRS. VEHICLES ARE EQUIPPED WITH DOOR HANDLES FOR A PURPOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024023September 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING NOISE OCCURRED AND ALL THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE INTERIOR DOME LIGHT AND THE HEADLINER DETACHED FROM THE CEILING OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MONUMENT CHEVROLET (3940 PASADENA FWY, PASADENA, TX 77503) WHERE IT WAS DIAGNOSED. THE CONTACT WAS NOT PROVIDED INFORMATION FROM THE DIAGNOSTIC TEST, BUT WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND LEFT A VOICEMAIL FOR A CALL BACK, BUT THERE HAD BEEN NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000166June 20, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE DID NOT SHUT OFF, BUT LOST POWER COMPLETELY. THE VEHICLE WAS INITIALLY TAKEN TO FROST AND FROST OF GADSDEN, ALABAMA WHERE THE TRANSMISSION WAS REBUILT, BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO DEVAN LOWES OF GADSDEN, ALABAMA WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND THE DRIVE CLUTCH WERE FAULTY THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 42,000. UPDATED 08/22/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995591June 16, 2017
STEERING
I WAS DRIVING DOWN MY STREET SOUTH HARMONY ROAD IN BLOOMINGTON MY POWER STEERING LIGHT CAME ON I LOST CONTROL I WAS FORCED TO THE RIGHT INTO A DITCH OVER A DRIVEWAY BACK INTO THE DITCH AND I WOUND UP SIDEWAYS IN MY STREET SLAMMED INTO A TREE. I WAS DRIVING MY 2011 HHR AS I UNDERSTAND IT ALL THE HHR'S OF 2010 HAVE BEEN RECALLED FOR THEIR POWER STEERING I DID GO TO DEALERS I WAS TURNED AWAY AS TO LEAVE I CALLED UM OVER AND OVER AGAIN I WAS BLOWN OFF I WAS NOT BEING TAKEN SERIOUSLY AND AS A RESULT I AM NOW WITHOUT A CAR WE ARE ON DISABILITY UNABLE TO AFFORD ANOTHER CAR AND THEIR IDEA OF HELPING ME IS A $2,000 VOUCHER TOWARDS A NEW CAR THAT'S NOT ACCEPTABLE I HAVE A LETTER THAT STATES IT WAS THEIR FAULT NOT MINE THAT IT WAS A RESULT OF THE POWER STEERING AND I WANT MY CAR REPLACED AND THEY'RE REFUSING TO DO SO SO AS A RESULT NOW MY FAMILY HAS NO WAY TO GET AROUND TO GM'S FAULT I BELIEVE THEY SHOULD REPLACE MY CAR OR AT LEAST GIVE ME ABOUT YOUR WORTH AT LEAST $10,000 TO BE ABLE TO REPLACE MY VEHICLE BUT SO FAR AFTER THE VOUCHER NOBODY'S RETURNING MY CALLS THERE'S SOME MISSING CDR DATA OR CD RX I'M NOT EXACTLY SURE I'M CONFUSED INTO THE WHOLE THING THEY'RE NOT TELLING ME THE WHOLE STORY I BELIEVE THEY'RE HIDING INFORMATION FOR ME NOBODY IS RETURNING MY CALLS I'VE HAD TO CALL WRTV 6 NEWS OUT OF INDIANAPOLIS INDIANA THEY ARE DOING A STORY IT WILL BE AIRING IN JULY AND I'M TIRED OF GETTING THE RUNAROUND FROM GM AND NOW I'M NOT GETTING THE RUNAROUND BECAUSE NOBODY'S RETURNING MY CALLS THEIR KNOWING ME AND I THINK THAT IT SHOULD BE INVESTIGATED AND THAT OTHER PEOPLE DRIVING THIS PARTICULAR VEHICLE SHOULD BE AWARE THAT THERE MIGHT BE SEVERE ACCIDENTS WITH THIS VEHICLE I WANT THEM TO REPLACE MY VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10994119June 9, 2017
UNKNOWN OR OTHER
THE INTERIOR DRIVER SIDE DOOR HANDLE BROKE OFF WHILE TRYING TO OPEN IT WHILE I WAS PARKED. I HAD TO PUT THE DRIVER SIDE WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. IF I HAD TO GET OUT IN A EMERGENCY I WON'T BE ABLE TO GET OUT SAFELY AND BECOME TRAPPED BECAUSE IF THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994026June 8, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE DOOR WOULD NOT CLOSE WHEN PROMPTED. IN ADDITION, THE DRIVER'S DOOR EXPERIENCED THE SAME FAILURE. AN UNKNOWN CHEVROLET DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985545May 13, 2017
POWER TRAIN
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971234April 7, 2017
STRUCTURE:BODY
I AM FILING THIS COMPLAINT, AS A SAFTY CONCERN / HAZARD NOTICE, ASSOCIATED WITH MY 2011 CHEVROLET HHR. PLEASE BE ADVISED THAT THIS VEHICLE WAS PURCHASED NEW BY ME, AND HAS NEVER BEEN INVOLVED IN ANY TRAFFIC ACCIDENTS. THIS COMPLAINT CONCERNS THE MECHANICAL FAILURE OF THE VEHICLES PASSENGER SIDE, FRONT DOOR LATCH. THIS IS THE SECOND DOOR LATCH FAILURE ( DIFFERENT DOOR ) WHICH HAS OCCURRED ON THE SAME VEHICLE, AND HAPPENED ON MARCH 31, 2017, DURING A STOP AT A SHOPPING CENTER. AGAIN, I ATTEMPTED TO FIRMLY "CLOSE" THE DOOR, HOWEVER, THE DOOR WOULD NOT LATCH CLOSED. MY HHR HAS NOW BEEN REPAIRED WITH A NEW LATCH ASSEMBLY. THE FAILED FRONT DOOR LATCH HAS BEEN RETURNED TO ME, AND I WILL STORE IT, IN THE EVENT THAT THE NHTSA WOULD WANT IT / NEED IT, TO PERFORM A FAILURE ANALYSIS. PLEASE REFER TO THE NHTSA ID NUMBER: 10790779 REPORT, FOR DETAILS ABOUT FAILURE # 1 ... WHICH WAS THE DRIVERS SIDE, REAR DOOR LATCH. IN CONCLUSION ... I FEEL THAT THE FAILURE OF THIS DOOR LATCH COULD HAVE POSSIBLY RESULTED IN SERIOUS INJURY OR DEATH, IF IT HAD NOT BEEN NOTICED WHILE AT THE PARKING LOT. FURTHER INVESTIGATION OF MY FAILED FRONT AND REAR DOOR LATCHES SHOULD BE GIVEN SERIOUS CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959557March 8, 2017
STRUCTURE:BODY
BACK DRIVERS DOOR WILL NOT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956677February 24, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I PROBLEMS WITH THE FUSE FOR THE TRANSMISSION/ENGINE CONSOLE AND THE ENGINE CUT OFF. IGNITION ISSUES WHERE MY KEY GETS STUCK ALWAYS HAD TO PULL FUSE FOR LIGHTS AND DISCONNECT BATTERY CABLE. AIRBAG LIGHT ALWAYS STAYED ON. SENSORS IS OFF, AIR CONDITIONER DOES NOT WORK. HEATER AND AIR WORK WHENEVER IT WANTS TO. REPLACE EXHAUST SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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