Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10369272December 5, 2010
STEERING
THE ELECTRIC POWER STEERING MOTOR FAILS ALMOST EVERY TIME MY CHEVY HHR (2007) IS DRIVEN. THIS LEAVES THE VEHICLE HARD TO CONTROL. I AM TOLD THAT THE ELECTRIC MOTOR NEEDS TO BE REPLACED. THIS IS THE SAME ELECTRIC MOTOR THAT IS IN THE CHEVY COBALT AND CERTAIN PONTIACS THAT WAS RECALLED. GM WILL NOT RECALL THIS MODEL AND IS FORCING DRIVERS TO CONTINUE DRIVING WITH FAULTY AND HAZARDOUS POWER STEERING MOTORS, OR PAY TO REPLACE THEM ON THEIR OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367264November 23, 2010
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:HEADLIGHTS, SUSPENSION, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH IN THE DRIVEWAY, THE CONTACT HEARD A LOUD CLANGING NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT ROTORS WERE RESURFACED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SIMILAR FAILURE; AND THE DRIVERS SIDE SWAY BAR WAS REPLACED. ALSO, ON A SEPARATE OCCASION THE TECHNICIAN ADVISED THAT THE FRONT AND REAR ROTORS BE REPLACED; YET, THEY WERE NOT REPLACED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 11,000. UPDATED 1/25/11 *CN THE CHECK ENGINE LIGHT ILLUMINATED, THE OUTSIDE DOOR HANDLE WAS PEELING, THE SWAY BAR AND DRIVERS SIDE HEADLIGHT WERE REPLACED. UPDATED 04/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364377November 8, 2010
STEERING
POWER STERING MOTOR WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364215November 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
KEY STUCK IN IGNITION, ABLE TO TURN CAR OFF, BUT WILL NOT TURN PAST ACC POSITION TO REMOVE KEY. CAR WILL SHIFT INTO PARK AND OUT AGAIN, BRAKE INTERLOCK STILL WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364647November 3, 2010
SERVICE BRAKES, HYDRAULIC
2007 CHEVROLET HHR. CONSUMER STATES BRAKES LOCKED AND THE VEHICLE DID NOT STOP DURING RAINY CONDITIONS. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363790November 2, 2010
STEERING
OUR HHR'S POWER STEERING KEEPS GOING OFF, AND IT IS GETTING WORSE. I LOOKED IT UP AND FOUND ALOT OF PEOPLE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362384October 26, 2010
AIR BAGS
THE SERVICE AIR BAG WARNING COMES ON IN MY 2007 CHEVROLET HHR. I FOUND THAT THIS PROBLEM EXISTS ON OTHER LATE MODEL GM VEHICLES AND THERE IS A SERVICE BULLETIN ADDRESSING THIS PROBLEM AS WELL AS NHTSA #10020881. MY CONCERN IS THAT THIS IS A RECOGNIZED SAFETY PROBLEM THAT PUTS THE CONSUMER AT THE MERCY OF THE DEALER WHO MAY OR MAY NOT PROPERLY DIAGNOSE AND SERVICE VEHICLES WITH THIS SAFETY ISSUE. THERE IS THE POTENTIAL TO REPLACE THE AIR BAG (AT GREAT COST TO THE CONSUMER) FOR UNSUSPECTING CONSUMERS. ADDITIONALLY, IF THIS PROBLEM IS SO PREVALENT WHY IS THERE NOT A RECALL OR AT LEAST SOME PROTECTION FOR THE CONSUMERS WHEN WE TRY TO GET THIS SAFETY PROBLEM REPAIRED? MY UNDERSTANDING IS THAT THIS WARNING IS RELATED TO THE PASSENGER SEAT SO THERE IS THE SERIOUS MATTER OF CHILD PROTECTION. THANK YOU FOR ANY INFORMATION OR COURSE OF ACTION YOU HAVE FOR THE CONSUMER'S SAFETY REGARDING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362243October 25, 2010
STEERING
MY 2007 CHEVROLET HHR IS EXPERIENCING ELECTRONIC POWER STEERING PROBLEMS IN WHICH IT WILL STOP WORKING CAUSING IT TO STEER HARD ALL OF A SUDDEN WHILE DRIVING DOWN THE ROAD. I HAVE READ THAT SIMILAR PROBLEMS ON THE CHEVROLET COBALT THAT HAD BEEN ISSUED A RECALL. THE HHR IS REPORTED TO HAVING THE SAME CHASSIS AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360322October 13, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE TRAVELING 40 MPH ON THE HIGHWAY IN RAINY WEATHER CONDITIONS THE STEERING WHEEL LOCKED AND THE VEHICLE SPUN OUT. THE POWER STEERING LIGHT CAME ON BEFORE THE STEERING WHEEL LOCKED ON THE VEHICLE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT A PART OF RECALL CAMPAIGN NUMBER 10V073000, ELECTRONIC POWER ASSIST MODULE. THE CONTACT WAS CONCERNED BECAUSE THE HHR AND THE COBALT USE THE EXACT SAME PARTS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 37000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359404October 6, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE AND THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MALFUNCTION WAS A PERMANENT LOSS. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WHICH REQUIRED FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359208October 5, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED, FOLLOWED BY THE LOSS OF POWER STEERING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD; THE ENGINE WAS TURNED OFF AND RESTARTED. THE WARNING LIGHT AND POWER STEERING FUNCTIONED NORMALLY. THE VEHICLE RESUMED AND THE FAILURE RECURRED REPEATEDLY. THE FAILURE WOULD OCCUR NUMEROUS TIMES WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357781September 27, 2010
LATCHES/LOCKS/LINKAGES
CHEVROLET HHR-2007 WITH 57,000 MILES - THE INSIDE DOOR LATCH ON THE DRIVER'S SIDE BROKE. I FOUND OUT THAT THE HINGE ON THE LATCH IS PLASTIC AND TO REPAIR IT I HAVE TO REPLACE THE ENTIRE DOOR PANEL . I AM PARTIALLY DISABLED AND RECOVERING FROM KNEE REPLACEMENT. THIS IS A SEVERE DESIGN PROBLEM. MANY PEOPLE WHO BUY THIS CAR PURCHASE IT BECAUSE IT IS EASY TO GET IN IF YOU HAVE AMBULATORY PROBLEMS. PLEASE HELP ME AND OTHER CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356379September 20, 2010
STEERING
I HAVE A 2007 HHR. SINCE NEW IT HAS HAD FRONT END PROBLEMS. THE SWAYBAR BUSHINGS ARE DEFECTIVE AND CLUCK IN COLD WEATHER. REPLACING THEM DOES NOT FIX THE PROBLEM. (MY DEALER HAS REPLACED THEM AT LEAST ONCE.) THE STRUTS MAKE NOISE TOO IN COLD WEATHER, THE INTERMEDIATE SHAFT HAS TO BE REPLACED EVERY 10000 MILES BECAUSE IT STARTS BINDING AND CLUNKING. (REPLACED ON MY CAR 3 TIMES NOW) HOWEVER MY BIGGEST (SAFETY) CONCERN IS THE ELECTRIC POWER STEERING. ALL OTHER GM CARS WITH THE SAME SYSTEM HAVE BEEN RECALLED AND ALOT OF HHR STEERING SYSTEMS ARE FAILING. MINE HAS NOT YET FAILED, BUT IS DOES HAVE A LOUD RATTLE (MY RESEARCH TELLS ME THAT IT IS THE GEAR ON THE MOTOR) THAT MY DEALER "CANNOT DUPLICATE" I HAVE ONLY 31000 MILES ON IT NOW AND WORRY ABOUT THE POWER ASSIST FAILING AT THE WORST POSSIBLE MOMENT WHEN MY WIFE IS DRIVING WITH OUR KIDS. I UNDERSTAND THAT I WON'T LOSE ALL STEERING, JUST POWER ASSIST, HOWEVER IF YOU ARE NOT EXPECTING A SUDDEN INCREASE IN STEERING RESISTANCE, THE WHEEL COULD JERK OUT OF YOUR HAND AND YOU COULD EASILY TAKE OUT SOMEONE ON A SIDEWALK. GM, PLEASE JUST RECALL THE HHR TOO AND REPLACE MY STEERING COLUMN BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356566September 20, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED FROM 15-20 MPH AND UP, THE FRONT END OF THE VEHICLE WOULD SHAKE AND SHIMMY ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE FRONT ROTORS WERE TURNED. THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,500 AND THE CURRENT MILEAGE WAS 25,575.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352793August 30, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE INSIDE DOOR HANDLES WERE MADE OF PLASTIC; THE DRIVER SIDE DOOR HANDLE BROKE SUDDENLY WHEN HE OPENED IT. THE CONTACT BELIEVED THAT THE DOOR HANDLES WERE A SAFETY HAZARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHO INFORMED HIM THAT THE ENTIRE DOOR PANEL HAD TO BE REPLACED TO FIX THE DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352241August 27, 2010
STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT RATTLING NOISES COULD BE HEARD COMING FROM THE STEERING COLUMN WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS ALSO DIFFICULT TO STEER. IT WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPAIRED. THIS WAS THE SECOND TIME THE VEHICLE HAS BEEN REPAIRED FOR THIS FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 56,436. UPDATED 12/01/10. *LJ UPDATED 12/07/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351695August 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2007 CHEVY HHR AND STARTING HAVING PROBLEMS WITH TRYING TO SHIFT OUT OF PARK. AT FIRST IT WAS EVERY SO OFTEN IT HAPPENED ALL THE TIME. WHILE I WAS ON VACATION MY FRIEND TOOK THE CAR TO A CHEVY DEALERSHIP AND THEY SAID THE GEAR SHIFT HAD TO BE REPLACED IT COST ME 497.99. IN THE MEAN TIME I WENT ON LINE AND FOUND THAT 15,000 OTHER OWNERS OF HHR'S HAD THE SAME EXACT PROBLEM. I WENT TO GM TO SEE IF THERE WAS A RECALL AND THEY SAID NO. I THEN ASKED IF THEY WOULD DO SOMETHING TO HELP ME WITH THIS HUGE BILL AND AFTER GETTING THE RUN AROUND FOR A MONTH I WAS TOLD BY LARRY AT GM 866-790-5700 EXT 21217 THERE IS NOTHING THEY CAN DO TO HELP. SO NOW I AM WRITING TO YOU AND I WILL ALSO WRITE THE TO THE BETTER BUSINESS BUREAU TOO AND SEE IF THERE IS ANY HELP FOR ME AT ALL. THANKS FOR TAKING THE TIME TO LOOK INTO THIS AND A SPEEDY REPLY WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351291August 23, 2010
SUSPENSION:FRONT, STRUCTURE:BODY, EQUIPMENT:MECHANICAL
2007 CHEVY HHR. AT APPROXIMATELY 4600 MILES MY STRUTS AND STRUT MOUNTS WENT OUT AND I HAD TO REPLACE THEM. ALSO THERE IS PRESSURE APPLIED TO THE REAR TRUNK OF MY CAR SUCH AS CLOSING THE TRUNK OR LEANING ON IT, IT CREATES A HUGE DENT. I HAVE HAD THE DENTS REMOVED ON 2 DIFFERENT OCCASIONS BUT I AM CONSTANTLY GETTING BIG DENTS AND IT IS TO COSTLY TO CONSTANTLY REPAIR. I DON'T THINK THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348402August 10, 2010
SERVICE BRAKES, AIR
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347451August 5, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2007 HHR EXHAUST LEAK AT 29,000. CORRUGATED PIECE BEFORE CATALYTIC CONVERTER. SOME FORUMS SAY CAT. HAS AN 8YR WARRANTY? HOPE THIS IS TRUE. TAKING IT TO DEALER SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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