Chevrolet HHR Complaints (2006)

1,006 consumer complaints on file.

#10467711July 25, 2012
STEERING
CHEVY HHR SUDDEN LOSS OF ELECTRIC POWER STEERING. GM HAS A RECALL IN CANADA? BUT NOT IN US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467162July 23, 2012
STEERING
THE VEHICLE'S POWER STEERING SYSTEM STOPPED WORKING ABRUPTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS OCCUPIED BY A MOTHER AND TWO SMALL CHILDREN AT THE TIME. THE STEERING SYSTEM CAN ONLY BE RESET BY TURNING THE VEHICLE OFF AND THEN BACK ON. IT HAS HAPPENED NUMEROUS TIMES SINCE THE INITIAL INCIDENT. TODAY, JULY 23, 2012, THE STEERING SYSTEM ABRUPTLY STOPPED WORKING EIGHT TIMES IN APPROXIMATELY A TWENTY MINUTE TIME SPAN. THIS IS A SERIOUS SAFETY PROBLEM THAT APPARENTLY GM IS AWARE OF. THEY HAVE NOTED IT IN VEHICLES THAT USE THE IDENTICAL STEERING SYSTEM, YET HAVE FAILED TO ADDRESS THE ISSUE ON THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466868July 21, 2012
ELECTRICAL SYSTEM
THIS VEHICLE WAS BEING TOWED BEHIND A MOTORHOME. WHEN WE ARRIVED AT OUR DESTINATION THE BATTERY WAS DEAD. THE BATTERY IS LOCATED IN THE REAR HATCH SECTION. WE WERE ABLE TO MANUALLY UNLOCK THE DRIVER DOOR WITH A KEY. THERE IS NO KEY LOCK ON THE OUTSIDE TO THE HATCH SECTION TO ACCESS THE BATTERY TO CHARGE IT. I CLIMBED INSIDE THE CAR AND GOT INTO THE BACK HATCH AREA TO LOCATE A MANUAL LOCK (THERE WAS NONE ),. I WAS TRAPPED, AND THEN HAD TO GET BACK TO THE FRONT TO GET OUT THE DRIVER'S DOOR. IF THERE WAS AN ACCIDENT AND THAT WAS THE ONLY WAY TO GET OUT OF THE VEHICLE, I WOULD BE TRAPPED INSIDE. I HAVE TRIED TO CONTACT CHEVY ABOUT THIS PROBLEM, BUT HAVE NOT HEARD ANYTHING TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466602July 19, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE FRONT DRIVER'S SIDE BROKE OFF. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, HOWEVER IT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466615July 19, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILURE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER STEERING FUNCTION, MAKING IT VERY HARD TO CONTROL. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE, MOTOR, AND ARM WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466472July 18, 2012
STEERING
I WAS DRIVING ALONG AND MY POWER STEERING FAILED, AS I WAS ROUNDING A CURVE ON A MAJOR HIGHWAY. I WAS TRAVELING BETWEEN 55 AND 60 MILES PER HOUR. AS I WAS ROUNDING A CURVE, MY POWER STEERING FAILED, CAUSING ME TO NEARLY LOSE CONTROL OF THE VEHICLE. GM IS VERY AWARE THAT THEY BUILT HHR'S WITH DEFECTIVE POWER STEERING MOTORS. IF YOU START A GOOGLE SEARCH FOR IT "HHR P", IT WILL FILL IN THE SUGGESTIONS WITH "HHR POWER STEERING MOTOR/ISSUES/FAILURE/ETC". THERE ARE FORUMS FULL OF PEOPLE WHO HAVE HAD TO PAY TO REPLACE THEIR PS MOTORS, BUT SHOULD NOT HAVE. WE SHOULD NOT HAVE TO PAY TO REPLACE A MAJOR SAFETY COMPONENT ON OUR VEHICLES THAT GENERAL MOTORS KNOWS IN FACT IS BAD. THE REASON I KNOW THAT GM IS AWARE THAT THERE IS A PROBLEM, IS BECAUSE THEY'VE RECALLED NEARLY EVERY OTHER CAR EQUIPPED WITH THE SAME ELECTRIC POWER STEERING SET UP. MY MOTHER RECEIVED A RECALL NOTIFICATION ON HER MALIBU. AS DID ANOTHER LADY I KNOW THAT HAS A MALIBU, SOMEONE I KNOW WITH A G6 GOT THE LETTER, AND 2 COBALT/G5 OWNERS I KNOW, ALSO RECEIVED RECALL LETTERS. SO GM IS VERY VERY VERY AWARE THAT THEY HAVE BUILT POTENTIALLY UNSAFE VEHICLES THAT COULD CAUSE INJURY, BUT THEY DO NOT CARE!!! AFTER CONTACTING THEM, THEIR CS REP FROM INDIA OR PHILIPPINES TOLD ME THAT GM IS NOT AWARE OF THE PROBLEM, AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED, PAY FOR THE REPAIRS, AND THAT GM 'MIGHT' HELP ME WITH THE COST. SORRY, BUT I DON'T HAVE 400 DOLLARS TO PAY SOMEONE TO "DIAGNOSE" A KNOWN ISSUE AND REPLACE THE PART THAT THEY KNOW IS BAD!!! I FOUND THE PART ON GMPARTSDIRECT.COM, ORDERED AND REPLACED IT MYSELF. SITTING AT NEARLY 140K (ABOUT DOUBLE THE MILES I HAD WHEN I REPLACED IT) AND STILL TURNING FINE. NOTICED THAT THE NEW PS MOTOR'S GM PART NUMBER WAS DIFFERENT. ALSO INDICATING, THEY KNEW THERE WAS A PROBLEM, REDESIGNED THE PART, THUS IT HAVING A NEW PART NUMBER. STOP LETTING GM GET AWAY WITH THIS CRIME!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466491July 18, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IN ORDER TO REMOVE THE KEY, THE CONTACT HAD TO SHIFT IN AND OUT OF PARK SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464585July 8, 2012
STEERING
FOR THE PAST FEW MONTHS NOW I'VE HAD CONTINUOUS PROBLEMS WITH MY POWER STEERING. WHILE DRIVING MY INFO PANEL WILL BEEP AND READ "POWER STEERING," THEN THE POWER STEERING GOES OUT. IF I TURN OFF THE IGNITION THEN RESTART THE CAR, EVERYTHING WORKS FINE FOR A FEW MOMENTS (SOMETIMES LONGER) THEN IT HAPPENS AGAIN. I SEE THAT THERE WAS RECALL ISSUED FOR THIS EXACT REASON FOR THE CHEVY COBALT (WHICH HAS THE SAME POWER STEERING MOTOR AS THE HHR), BUT NO RECALL HAS BEEN ISSUED FOR THE HHR. I SEE THERE ARE ALOT OF COMPLAINTS ABOUT THIS. ANY ASSISTANCE WOULD BE GREAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463165June 26, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING FAILED. THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE STEERING RETURNED TO NORMAL FUNCTION AFTER THE ENGINE WAS TURNED OFF FOR A MOMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463230June 26, 2012
POWER TRAIN
FOR ABOUT A MONTH MY KEY KEPT GETTING STUCK IN THE IGNITION BUT I COULD ALWAYS GET IT OUT MYSELF. I WOULD SHIFT FROM "PARK" TO "DRIVE" AND THEN BACK TO "PARK" TO REMOVE IT. FINALLY ONE DAY I COULD NOT REMOVE IT. I BROUGHT IT TO THE DEALERSHIP AND HAD TO HAVE A PART IN THE SHIFTER REPLACED TO FIX THE PROBLEM. APPARENTLY THE "CAR" COULD NO LONGER RECOGNIZE IT WAS IN PARK AND SAFE TO REMOVE THE KEYS. THE COST WAS $250.00 AND NOW THE KEY STILL STICKS. IT SEEMS LIKE THIS IS A REAL PROBLEM AND CHEVY SHOULD TAKE RESPONSIBILITY FOR IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463084June 25, 2012
STEERING
THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE ENGINE HAD TO BE SHUT OFF FOR SEVERAL MINUTES BEFORE THE POWER STEERING ASSIST WOULD RESTART. DURING ONE INSTANCE I WAS IN THE MIDDLE OF TURNING ONTO A FOUR LANE HIGHWAY WHEN IT WENT OUT ALMOST CAUSING A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462726June 22, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STOPPED THE VEHICLE AND AFTER RESTARTING, THE VEHICLE REGAINED STEERING FUNCTIONS. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461492June 13, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR HANDLE BROKE AWAY FROM THE CABLE THAT ALLOWED THE DOOR TO OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED ON THE DRIVER'S SIDE IN THE PAST. THE DEALER STATED THAT THEY HAD TO REPLACE THE DOOR LATCH AND RECONNECT THE CABLE TO THE LATCH. THE MANUFACTURER WAS CONTACTED AND WOULD INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 77,000. ... UPDATED 07/27/12 *BF . THE COSUMER BELIEVES THAT THE PLASTIC BECOMES DEHYDRATED FROM AIR FLOW AND BAKING HEAT FROM THE SUN. UPDATED 08/02/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461683June 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT SHE SHIFTED INTO PARK AND THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE CONTACT ALSO STATED THAT THE BUTTON LOCATED ON THE GEAR SHIFT WAS JAMMED INSIDE OF THE SHIFTER ITSELF. DUE TO THE JAMMING OF THAT BUTTON, THE GEAR SHIFT MOVED FREELY BETWEEN GEARS EVEN THOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461049June 8, 2012
STEERING
AS I WAS DRIVING HOME ON I-40, I LOST POWER STEERING, THE POWER STEERING LIGHT CAME ON, AND THE STEERING WAS EXTREMELY HARD TO CONTROL, AND TURNING WAS ALMOST IMPOSSIBLE TO MANEUVER SAFELY. THE EXIT RAMP WAS ESPECIALLY BAD. MAKING IT ESPECIALLY UNSAFE WAS I HAD MY YOUNG GRANDCHILDREN WITH ME. I FIND IT HARD TO BELIEVE THERE ISN'T A RECALL ON THIS ISSUE, AS I AM FINDING HUNDREDS OF SIMILAR COMPLAINTS ON THE 2006 HHR POWER STEERING THAT ARE VERY SIMILAR, THIS MADE DRIVING VERY HAZARDOUS, ALMOST IMPOSSIBLE, UNTIL IT COULD BE REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460920June 7, 2012
ELECTRICAL SYSTEM:IGNITION
HAD A NEW KEY CUT TO REPLACE A LOST KEY. SHORTLY AFTER I RETRIEVED THE VEHICLE, KEY I WAS USING GOT STUCK IN THE IGNITION. I GOT IT OUT ONCE BUT I WAS NOT ABLE TO DO SO THE NEXT TIME I DROVE THE VEHICLE. APPARENTLY, THERE IS A KNOWN ISSUE WITH THE KEYS GETTING STUCK IN THE IGNITIONS OF THE HHR'S. FORTUNATELY, MY CAR WAS NOT RUNNING AT THE TIME THE KEY GOT STUCK IN THE IGNITION AS I HAVE DISCOVERED SEVERAL OTHER HAS IN MY RESEARCH. TWO EMPLOYEES I SPOKE WITH AT BACHMAN AUTO GROUP (STEVE AND TONY) INFORMED ME THEY ALREADY KNEW ABOUT THE KEY GETTING STUCK IN THE IGNITION OF THE HHR'S. IF THIS IS A KNOWN ISSUE, HOW...CAN THERE NOT BE A RECALL ON THIS TO HAVE THEM REPAIRED. I CONTACTED GM CORPORATE CUSTOMER SERVICE AND FROM THE SOUND OF THINGS I AM GOING TO LIABLE TO PAY FOR THE REPAIRS EVEN THOUGH THEY KNEW THESE VEHICLES HAD A HISTORY OF THE IGNITION LOCKING UP WHEN THE KEY IS STILL IN THE IGNITION. THEY KNEW OF THIS ISSUE. I FEEL THERE SHOULD BE A RECALL TO HAVE THE IGNITION REPLACED TO CORRECT THIS DESIGN FLAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460763June 6, 2012
STEERING, SUSPENSION
WHEN I COME TO A STOP, THERE IS A RATTLING SOUND AND MAKES THE STOP INCREASINGLY BUMPY. IT IS COMING FROM THE DRIVER'S SIDE QUARTER PANEL. SOUNDS LIKE A STEERING COLUMN ISSUE JUST AS A MECHANIC TOLD ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460581June 4, 2012
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE ENGINE HAD TO BE SHUT OFF FOR SEVERAL MOMENTS BEFORE THE POWER STEERING ASSIST WOULD RESET. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGE WAS 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460292June 1, 2012
STRUCTURE:BODY:DOOR
ABOUT 4 MONTH AGO THE DOOR HANDLE ON THE FRONT INSIDE PASSENGER SIDE BROKE FOR NO PARTICULAR REASON. THERE WAS NO FORCE WHEN ABOUT TO OPEN DOOR AND THE HANDLE JUST STAYED IN MY HAND. I CALLED CHEVY DEALER TO SEE IF I COULD JUST BUY THE HANDLE, I WAS TOLD THAT I WOULD HAVE TO BUY THE WHOLE PANEL WHICH WAS ABOUT $400.DLLS WITH INSTALLATION. I CAN'T AFFORD THAT AMOUNT ON JUS A PLASTIC DOOR HANDLE(FOR SOME REASON I ALWAYS THOUGHT IT WAS METAL.) I TRY NOT TO SIT ANYBODY ON FRONT INSIDE PASSENGER SEAT BECAUSE I'M AFRAID THAT GOD FORBID I GET IN TO AN ACCIDENT, MY FRONT PASSENGER WOULD NOT BE ABLE TO GET OUT. I REALLY THINK GM SHOULD OF MAKE THE HANDLES OF METAL, BUT SINCE THEIR ARE PLASTIC AND OBVIOUSLY DEFECTED THEN THEY SHOULD OF AT LEAST MAKE THE HANDLE SEPARATED FROM PANEL SO THAT WE THE BUYERS COULD BUY IT FOR A REASONABLE PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459091May 21, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED, IMMEDIATELY AFTER THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE COIL PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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