Chevrolet HHR Complaints (2008)

616 consumer complaints on file.

#10414946July 25, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
BOTH KEY FOBS BEGAN WORKING INTERMITTENTLY, FINALLY FAILING COMPLETELY. PROBLEM BEGAN AROUND 38,000 MILEAGE. COMPLETE FAILURE AROUND 40,000 MILEAGE. NOW KEY IN DOOR NO LONGER WORKS (ONLY ONE KEY ENTRY ON ENTIRE CAR) SO TAKING TO DEALER TOMORROW. MILEAGE AROUND 45,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413378July 18, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
STARTING APRIL 2011 MY CHEVY HHR HAS BEEN HAVING PROBLEMS WITH ITS POWER STEERING. IT HAS TURNED OFF SEVERAL TIMES WHILE I WAS DRIVING. EACH TIME COULD HAVE RESULTED IN A MAJOR ACCIDENT. I DRIVE A LOT OF WINDING ROADS AND DO NOT FEEL SAFE DOING SO NOW. I DO NOT FEEL SAFE DRIVING MY HHR. I HAVE TO PULL OVER AND TURN OFF MY CAR FOR A FEW MINUTE BEFORE I CAN START IT BACK UP AND HAVE THE POWER STEERING WORK. IT IS NOW STARTING TO TURN OFF SEVERAL TIMES IN ONE DAY. I HAVE BEEN READING THAT THIS IS HAPPENING TO MANY PEOPLE WITH THIS SAME VEHICLE. I FEAR THIS MAY RESULT IN ACCIDENTS THAT COULD BE AVOIDED IF IT IS RECALLED AND FIXED IN THE HHR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411703July 11, 2011
STEERING
I BEGAN TO NOTICE THAT THE POWER STEERING IN MY CAR WOULD INTERMITTENLY FAIL ABOUT THREE OR FOUR MONTHS AGO. THE FIRST INSTANCE WAS WHEN I WAS TURNING MY WHEEL WHILE ENTERING INTO A PARKING LOT. THE CAR MADE A DINGING SOUND, THEN IN THE ODOMETER ARE IT READ "PWER STEERING." IT THEN BECAME EXTREMELY DIFFICUIT TO TURN MY WHEEL. I STOPPED THE CAR, TURNED IT OFF, THEN RESTARTED IT AND THE PROBLEM WENT AWAY. THEN A FEW WEEKS LATER IT HAPPENED AGAIN, BUT WHEN I TURNED IT OFF, STARTED, THEN RESTARTED, IT WENT BACK TO NORMAL JUST AS IT DID BEFORE. THIS CONTINUED ON FOR SEVERAL WEEKS, EACH TIME IT WOULD BE LESS AND LESS TIME BETWEEN INCIDENTS. NOW, I CAN'T EVEN GET TEN FEET OUT OF MY DRIVEWAY BEFORE I LOSE THE POWER STEERING FUNCTION. IT CONTINUES TO FUNCTION NORMALLY WHEN THE CAR IS FIRST STARTED, AND THEN FOR A SHORT DISTANCE, BUT EVERY TIME I DRIVE THE CAR NOW, I HAVE NO USE OF MY POWER STEERING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411854July 11, 2011
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A CHIME INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED WITH A SUDDEN LOSS OF POWER STEERING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD WITH DIFFICULTY TURNING THE STEERING WHEEL. THE ENGINE WAS TURNED OFF AND RESTARTED. THE POWER STEERING OPERATED NORMALLY FOR A BRIEF PERIOD OF TEN MINUTES. THE FAILURE OCCURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409020June 27, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF DUE TO THE KEY BEING STUCK IN THE IGNITION. IN ORDER TO SHUT THE VEHICLE OFF, THE CONTACT HAD TO ENGAGE THE CLUTCH AND MANUAL SHIFTER UNTIL IT STALLED. THE KEY STILL WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE BATTERY DIED AS A RESULT. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407968June 15, 2011
SERVICE BRAKES, HYDRAULIC
FOR THE THIRD TIME SINCE PURCHASING THIS VEHICLE, I HAVE HAD TO HAVE THE BRAKE ROTORS TURNED DUE TO WARPING. HAD THE PADS REPLACED WITH LIFETIME PADS LAST YEAR. THE WOBBLE CAUSED BY THIS WARPING CAUSES DANGER TO DRIVER, PASSENGERS, AND OTHERS DUE TO DIFFICULTY IN CONTROLLING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404709May 30, 2011
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, STEERING
THE ELECTRIC POWER STEERING TURNED ITSELF OFF MID TURN CAUSING A DRASTIC UNDERSTEERING LEADING THE VEHICLE INTO ONCOMING TRAFFIC, UPON RESEARCH I FOUND THAT GM RECALLED THE EXACT SAME STEERING COMPONENTS THAT FAILED IN THE HHR IN OTHER GM VEHICLES BUT NOT THE HHR. IF THIS DOES NOT WARRANT SERIOUS INVESTIGATION WHAT DOES. THE SECOND TIME THIS HAPPENED EVERYTHING WAS FINE AS WE WERE DRIVING STRAIGHT, THE PROBLEM OCCURRED WHEN THE ELECTRIC POWER STEERING TURNED BACK ON MID-TURN CAUSING MY WIFE TO OVER TURN INTO SOMEONE'S FRONT LAWN, HAD ANYONE BEEN IN THE WAY THIS WOULD HAVE BEEN TRAGIC. WE'VE BEEN LUCKY THIS FAR BUT AS WE ARE A LOW INCOME HOUSEHOLD WE DON'T HAVE THE MEANS TO PAY SOME DEALER TO FIX THIS AS THEY ALL SAY IT'S ON US THE OWNERS TO TAKE CARE OF EVEN THOUGH IT'S THE SAME DEFECTIVE EQUIPMENT THAT WAS IN VEHICLES LIKE THE COBALT AND PONTIACS LINES, WHY HASN'T THERE BEEN A RECALL ISSUED, THIS IS A SEVER DRIVING IMPAIRMENT THAT CAN CAUSE ACCIDENTS AND GM DOESN'T SEEM TO CARE DUE TO IT'S AN ACCEPTABLE LOSS! NO LIFE IS AN ACCEPTABLE LOSS, PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY COMPLAINTS INTO THIS SAME ISSUE IN THE RESEARCH I PREFORMED, BY THE WAY, WHY IS IT GM CANADA ISSUED A RECALL ON THIS PART FOR THE HHR AND NOT THE US BRANCH? OUR HHR IS A 2008 WITH 66000 MILES ON IT AND THE ELECTRIC POWER STEERING IS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403687May 29, 2011
SUSPENSION:FRONT, STEERING
I OWN A 2008 CHEVY HHR LT. LAST YEAR I HAD THE ROTORS AND BRAKES REPLACED BECAUSE OF THE SHAKING IN STEERING WHILE COMING TO A STOP THIS THEN HELPED WITH THE PROBLEM THEN RECENTLY THE SHAKING CAME BACK I COULDN'T BELIEVE THAT MY BRAKES AND ROTORS NEEDED TO BE SERVICED AGAIN. THEN RECENTLY MY POWER STEERING WOULD GO OUT WHILE DRIVING I CHECKED ONLINE AND NOTICED THAT ALOT OF HHR OWNERS ARE HAVING THE SAME PROBLEM. THIS IS A BIG SAFETY ISSUE AND I THINK GMC NEEDS TO BE RESPONSIBLE AND TAKE CARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397232April 24, 2011
STEERING
I HAD JUST BOUGHT A CHEVY HHR LT THAT HAD 30,000 MILES ON IT FROM THE FORD DEALERSHIP ( THIS WAS A TRADE IN). WHEN I GOT HOME WITH THE CAR, THE FRONT END MADE A JIGGLING SOUND. I TOOK IT TO THE CHEVY DEALERSHIP AND THEY HAD TO REPLACE THE STEERING STABILIZER SHAFT LINK AND STEERING COLUMN , THANK GOD THIS WAS COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384180February 23, 2011
ELECTRICAL SYSTEM
I LIVE IN DELTONA, FL AND DROVE TO PALM BAY, FL FROM HOME AND GOT OUT OF MY CAR, RETURNED TO IT A FEW MINUTES LATER AND STARTED IT WITH THE KEY FOB AND GOT IN AND THE KEY WOULD NOT TURN IN THE IGNITION. HAD TO LET THE CAR TURN ITSELF OFF AND TRIED SEVERAL TIMES TO TURN THE KEY. THE STEERING WHEEL WAS NOT LOCKED, I WALKED TO A NEARBY FIRESTONE DEALER WHO KINDLY AGREED TO LET A TECHNICIAN COME OVER TO MY CAR AND TRY TO TURN THE KEY, HE WAS UNSUCCESSFUL AS WELL AFTER SEVERAL ATTEMPTS. HE WAS ABLE TO PULL THE STEERING WHEEL INTO THE LOCKED POSITION HOWEVER WAS STILL UNABLE TO TURN THE KEY IN THE IGNITION. I HAD TO CALL A TOW TRUCK TO TOW ME TO THE NEAREST CHEVY DEALERSHIP, IN MELBOURNE, FL. THIS DEALERSHIP WOULDN'T EVEN TELL ME IF THEY HAD THE PART IN STOCK TO REPLACE IT SO THAT I COULD DRIVE HOME THEY TOLD ME TO PAY TO BE TOWED AND LET THEM LOOK AT IT AND SEE WHAT THE ISSUE REALLY WAS. I WENT ONLINE AND SAW THAT MANY OTHER HHR OWNERS HAVE EXPERIENCED THIS ISSUE AND THEY HAD SUGGESTIONS ON HOW TO CORRECT IT, DUE TO THE FACT THAT THE TUMBLER WAS FROZEN. I WALKED TO A GAS STATION TO BY WAD-40 AND SPRAYED IT IN THE IGNITION HOLE AND UNLOCKED MY STEERING WHEEL ADJUSTMENT TO ALLOW ME TO PULL IT UP AND DOWN AS QUICKLY AND AS HARD AS I COULD TO GET THE TUMBLER TO FREE ITSELF UP, TO NO AVAIL. 1.5 HOURS AFTER THE ISSUE BEGAN THE TOW TRUCK DRIVER SHOWED UP AND ASKED ME WHAT WAS WRONG AND I TOLD HIM HE COULD TRY AND HE WAS ABLE TO GET THE KEY TO TURN. I DROVE BACK HOME THE 1.5 HOURS AND MY HUSBAND IS ORDERING A REPLACEMENT PIECE TO INSTALL. WHY SHOULD WE PAY TO REPLACE THIS PIECE WHEN THIS HAS BEEN HAPPENING TO SO MANY OWNERS OF THIS VEHICLE MAKE AND MODEL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383294February 18, 2011
STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE EITHER A LEFT OR RIGHT TURN, THE VEHICLE WOULD LOSE ALL POWER STEERING INTERMITTENTLY WITHOUT WARNING. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 58,000 AND THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382837February 15, 2011
STEERING
2008 CHEVY HHR WITH INTERMITTENT POWER STEERING FAILURE. CHEVY COBALT HAD A RECALL ON THE SAME POWER STEERING MOTOR HHR USES, WHY IS THERE NO RECALL ON HHR???!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382850February 15, 2011
STEERING
I HAVE A 2008 CHEVY HHR, AND HAVE HAD TO DO QUITE A BIT OF RESEARCH TO FIND OUT WHAT THE REAL ISSUE HERE IS. THERE ARE A LOT OF COMPLAINTS ON OTHER WEB SITES ABOUT THE INTERMEDIATE STEERING SHAFT GOING OUT EVERY FEW THOUSAND MILES. THE PROBLEM IS, THAT NO DEALERSHIP CAN SEEM TO DIAGNOSE THE "CLUNKING" NOISE COMING FROM THE DRIVERS SIDE FRONT WHEEL AND STEERING COLUMN. HOWEVER THE FEW SHOPS THAT HAVE FIGURED IT OUT ARE HAVING TO RE-REPLACE THE PART CONSTANTLY. GM HAS RE-DESIGNED THE PART FOR OTHER VEHICLES BUT NOT THE HHR. MINE HAS BEEN REPLACED EVERY 10,000 MILES, 4 TIMES NOW AND IT WEARS OUT AFTER ABOUT 10K. GM SHOULD CREATE A BETTER ONE FOR THE HHR AND OFFER A RECALL SINCE THEIR PART IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374006January 3, 2011
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING POWER FAILED CAUSING LIMITED STEERING CAPABILITIES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND DIAGNOSED THAT THE POWER STEERING MOTOR WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE PART WAS PART OF A RECALL FOR ANOTHER MODEL BUT NOT FOR HER PARTICULAR YEAR VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,849 AND CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372495December 27, 2010
SERVICE BRAKES, HYDRAULIC
VERY ROUGH FRONT END VIBRATION AND DIFFICULTY STEERING WHILE BRAKING AT SPEEDS OVER 50MPH. DEALER TURN ROTORS BUT CAME BACK AFTER A FEW THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371161December 18, 2010
LATCHES/LOCKS/LINKAGES, STEERING
MY 2008 HHR LOOSES POWER STEERING WHILE TURNING, THEN SUDDENLY RETURNS POWER CAUSING TO OVERSTEER. THIS IS A SEVER SAFETY ISSUE AS IT IS A COME AND GO TYPE PROBLEM,I DO NOT DRIVE DURING INCLEMENT WEATHER FEARING BODY DAMAGE TO PERSONS AND VEHICLES OTHER THAN MYSELF. I HAVE TAKEN TO DEALER ONLY TO BE TOLD WE CAN NOT DETERMINE THE PROBLEM AS IT IS INTERMITTENT. ALSO THE TIRE PRESSURE DISPLAY IS ON EVEN THO ALL TIRE PRESSURE IS CORRECT, NOT SURE IF THEY ARE RELATED TO "ELECTRIC" POWER STEERING. WOULD LIKE THIS AS A RECORD IF ANY PERSONS ARE INJURED OR WORSE KILLED DUE TO THE POSSIBLE SHORT CIRCUIT IN POWERSTEERING. HOW MANY PEOPLE HAVE TO LEAVE THE VEHICLES AT HOME AFTER SPENDING ALL THEIR MONEY ON THEM FOR THIS TO BE A RECALL? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10369821December 9, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE NOTICED THE POWER STEERING WARNING ILLUMINATED ON THE INSTRUMENTAL PANEL AND THE STEERING FAILED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE POWER STEERING MOTOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,800. UPDATED 02/03/11*LJ THE CONSUMER WAS INFORMED OF A RECALL BY HER MECHANIC. HOWEVER, WHEN THE CONSUMER CONTACTED THE DEALER, SHE WAS INFORMED THE RECALL WAS NOT FOR HER VEHICLE, BUT FOR OTHER MODELS. UPDATED 04/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369076December 3, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO GET OUT OF THE VEHICLE WHEN THE DRIVER SIDE DOOR HANDLE BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT SHE NEEDED TO REPLACE THE ENTIRE DOOR PANEL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 72,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350258August 18, 2010
SERVICE BRAKES, HYDRAULIC
BRAKES SHUDDER IN FRONT WHEN MODERATE APPLICATION AT HIGHWAY SPEED 120KPH - DEALER FIX IS HAVING ROTORS MACHINED BUT EVERY TIME THEY DO THAT THEY GET THINNER AND HEAT UP QUICKER THEREFORE WARP QUICKER. THIS TIME THEY HAD TO REPLACE ROTORS AND MACHINED REAR DRUM BECAUSE I LITERALLY HAD TO YOU USE THE PARKING BRAKE TO STOP ON THE HIGHWAY TO GET BACK HOME FROM OUR TRIP. I'M A LICENSED MECHANIC AND HAVE NEVER SEEN SUCH POOR PERFORMANCE IN BRAKES, MY SOLUTION WOULD BE TO INSTALL DISC BRAKES ON THE REAR AXLE TO IMPROVE THE PERFORMANCE IN BRAKING. THIS PROBLEM STARTED AT SINCE CAR WAS PURCHASED 2008 FIRST OCCURRENCE WAS AT 5K (KM) NEW ROTORS WERE PUT IN AT 45K (KM). PLEASE RECALL THESE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342931July 13, 2010
SERVICE BRAKES, HYDRAULIC
VERY ROUGH FRONT END VIBRATION AND DIFFICULTY STEERING WHILE BRAKING DOWNHILL. THIS FIRST NOTICED AND NOTIFIED MY DEALERSHIP. DEALERSHIP CUT MY ROTORS "DUE TO WARPING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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