Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10490730January 2, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHEN APPROACHING THE VEHICLE, THERE WAS AN OVERPOWERING AND HIGHLY NOTICEABLE GASOLINE FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487886December 10, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STTERING WARNING WARNING LIGHT ILLUMINATED AS A WARNING CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER DIAGNOSED THE FAILURE AS THE POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 49,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487421December 5, 2012
SUSPENSION
WHENEVER I WOULD GO OVER SMALL BUMPS IN THE ROAD, THERE WOULD BE A LARGE CLUNKING SOUND AS IF I HAD HIT A POT HOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487424December 5, 2012
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THERE IS A MASSIVE BLIND SPOT TO THE DRIVERS FRONT LEFT SIDE. THIS PREVENTS BEING ABLE TO SEE MEDIANS GOING INTO A LEFT HAND TURN. I WAS AWARE OF THIS PROBLEM, BECAUSE I HAVE COME VERY CLOSE TO HITTING THEM 5 TIMES OR SO BECAUSE OF THE LACK OF VISIBILITY. THIS MOST RECENT TIME, I TRIED MY BEST TO JUDGE THE MEDIANS LOCATION, BUT WHEN IT ENTERED INTO THE BLIND SPOT, I JUDGED THE BEST I COULD AND STILL HIT THE CURB. I HAVE NEVER BEEN IN AN ACCIDENT IN ALL MY DRIVING YEARS (7 YEARS!).. THIS WAS THE FIRST TIME I HAD HIT ANYTHING. I AM VERY UPSET WITH CHEVY'S HUGE BLIND SPOT THAT CAUSES SO MANY PROBLEMS WHILE TAKING LEFT'S NEAR MEDIANS. I HAVE ALWAYS OWNED A CHEVY, AND I HAVE TO SAY THAT I AM NOT IMPRESSED AT ALL BY THE HHR FOR THIS PROBLEM AND PROBLEMS WITH THE SUSPENSION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10487261December 3, 2012
STEERING
WELL JUST BEFORE INSPECTION TIME, WHICH SHOULD BE NOW. THE POWER STEERING LIGHT HAS COME OFF AND ON. MORE ON THAN OFF. STEERING BECOMES MANUAL STEERING AND HARD TO HANDLE. THIS SHOULD BE A RECALL ON THE PART. FOR SOMEONE THAT'S NOT AS STRONG THIS MAY CAUSE SERIOUS INJURY OR WRECK, DURING HANDLING OF THE VEHICLE. ESPECIALLY DURING TURNING AND CHANGING LANES. IF THIS HAS NOT BEEN RECALLED YET I BET I KNOW WHY. CHEVY AND GM MOTORS ARE AFRAID OF LOSING MONEY ON REPAIRS AND PARTS. HUMANS THAT DRIVE THE VEHICLE TYPE SHOULD BE PUT ON PRIORITY. MY WIFE WAS VERY AFRAID WHEN IT WENT OUT ON HER WHILE DRIVING ON A MAJOR FREEWAY. SHE HAD TO PULL OVER AND GET HER WITS BACK IN ORDER TO DRIVE BACK HOME. IM NOT PAYING NO 450.00 US DOLLARS FOR REPAIR, I KNOW HOW TO FIX IT AND CAN GET A CHEAPER PART. BUT IF MY WIFE WOULD HAVE HAD A WRECK BECAUSE OF THE POWER STEERING MOTOR GOING OUT, THERE WOULD OF BEEN A DEFINITE LAW SUIT. PLEASE RECALL THE PART. HUMAN BEINGS SAFETY COMES FIRST AND FOREMOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486678December 1, 2012
STEERING
STARTED THE CAR AND THE POWER STEERING WAS OUT. MY HUSBAND NOTICED THE 60 AMP SQUARE FUSE WAS BLOWN. LOOKED IT UP ON LINE AND FOUND THE HUNDREDS OF HHR OWNERS HAD THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486506November 30, 2012
STRUCTURE:BODY:DOOR
THE DOOR HANDLE OF DRIVERS SIDE OF 2007 HHR. BROKE OFF. AS I OPENED DOOR..IT IS MADE OF PLASTIC AND IF BATTERY SHOULD DIE OR IF THERE IS A FIRE THERE IS NO WAY TO EXIT QUICKLY FROM DRIVERS SEAT..THE HANDLE CANNOT BE REPLACED...RATHER AN ENTIRE DOOR PANEL UPWARDS OF 350.00 PLUS LABOR IS ONLY REMEDY..I SPOKE TO A GM REP WHO ADVISED ME TO TAKE IT INTO A DEALER FOR INSPECTION...IT WAS DETERMINED THAT I WOULD STILL HAVE TO PAY....THIS IS VERY SERIOUS AND NEEDS TO BE REMEDIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486432November 29, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS OR AT A TRAFFIC LIGHT, THE STEERING WHEEL LOCKED. THE CONTACT HAD TO STOP THE VEHICLE AND ALLOW IT TO COOL DOWN BEFORE RESTARTING IT. THE DEALER ADVISED HIM THAT THEY WERE FAMILIAR WITH THE FAILURE AND INFORMED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485949November 25, 2012
STEERING
DRIVING HOME FROM WORK ON EVENING I HEARD A "BING" AND A WARNING MESSAGE CAME ON IN MY DASH READING "POWER STEERING" AND I IMMEDIATELY LOST THE POWER STEERING ASSIST ON MY CAR ENTIRELY MAKING IT VERY DIFFICULT TO MANEUVER. I WAS BARELY ABLE TO GET OFF THE ROAD I WAS ON AND SAFELY INTO A PARKING LOT. IF I HAD BEEN TRAVELING AT HIGHER SPEEDS OR IN THE MIDDLE OF A TURN WHEN THIS FAILURE OCCURRED IT WOULD HAVE ALMOST CERTAINLY ENDED IN A CRASH. THE POWER STEERING MOTOR (THE SAME PART RECALLED ON 2007 CHEVY COBALTS, WHICH SHARE A POWER TRAIN AND CHASSIS WITH THE HHR) FAILED AND HAD TO BE REPLACED AT ONLY JUST OVER 40,000 ON A WELL MAINTAINED VEHICLE. I WOULD SUGGEST FURTHER INQUIRY INTO WHETHER THE RECALL ON THIS PART HAS BEEN COMPREHENSIVE ENOUGH AND SHOULD PERHAPS INCLUDE OTHER MAKES AND MODELS SUCH AS THE HHR. I HAVE BEEN IN CONTACT WITH GM REGARDING THIS SAFETY ISSUE AND HAVE RECEIVED LITTLE TO NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484488November 13, 2012
STEERING
I WAS DRIVING IN HEAVY TRAFFIC ON A MAJOR CITY STREET IN FORT MYERS FLORIDA TRYING TO MAKE A RIGHT HAND TURN WHEN ALL AT ONCE MY POWER STEERING WENT OUT ON MY CAR. IT WAS SO HARD TO STEER THE CAR BUT I WAS ABLE TO GET MY CAR SEMI OFF THE STREET. THE POWER STEERING LIGHT LITE UP ON MY DASH PANEL. I TURN THE CAR OFF AND WENT FOR HELP. A GENTLEMAN WAS KIND ENOUGH TO STOP LOOK AT MY CAR AND COULD NOT FIND WHERE THE POWER STEERING WAS. HE THEN GOT IN MY CAR AND RESTARTED MY CAR AND IT WAS WORKING JUST FINE. HE ADVISED ME TO TAKE MY CAR TO AUTO ZONE AND HAVE IT CHECKED OUT AS THEY WOULD HOOK IT UP TO THEIR EQUIPMENT AND FINED THE PROBLEM. ONCE AT AUTO ZONE THEY TOLD ME IT WAS A RECALL PROBLEM AND TO TAKE IT TO A CHEVY DEALER TO GET IT FIXED. IT COST ME $278.00 AND WAS TOLD BY THE SERVICE DEPARTMENT THAT IT WAS NOT ON A RECALL NOTICE BUT THAT IT WAS A PROBLEM WITH THE HHR'S. THEY ADVISED ME TO CONTACT GM AND SEE IF THEY WOULD TAKE CARE OF THE COST. GUESS WHAT I WAS TOLD IT WAS NOT UNDER WARRANTY OR A RECALL PROBLEM AND IT WAS ON ME. AFTER READING ABOUT ALL THE PROBLEMS REPORTS ON THIS WITH THE POWER STEERING IT SCARES ME TO THINK IT COULD GO OUT AGAIN AS I HAVE READ THAT SOME HAVE HAD IT TO HAPPEN MORE THAN ONE TIME TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480637October 16, 2012
STEERING
POWER STEERING FAILURE STARTED IN EARLY 2012 AND INCREASED IN FREQUENCY AND DURATION UNTIL REPAIR ON 7/26/2012. INITIALLY COAD CHEVROLET DEALER OF CAPE GIRARDEAU, MO, SAID IT WOULD BE COVERED BY RECALL, AND ON THE THEIR INVOICE #547639 IT IS PRINTED "CUSTOMER REQUESTS A FACTORY RECALL BE PERFORMED, OR VISS PRINT SHOWS THIS UNIT TO BE OPEN FOR A PARTICULAR CAMPAIGN. SPECIAL POLICY #10413 PWR STEERING IN DIC. NO POWER STEERING AT TIMES." ALONG WITH "PERFORM RECALL AS PER BULLETIN; INSPECT/REPLACE AS NEEDED", BUT THEN THEY ADDED "REPLACE POWER STEERING MOTOR AS PER ESTIMATE" AND CHARGED $281.59. THEIR EXPLANATION WAS THAT VIN REALLY WAS NOT COVERED, BUT GM MIGHT COVER AND REIMBURSE FOR THE REPAIR IF WE CONTACTED THEM DIRECTLY. GM CUSTOMER SERVICE WAS CONTACTED MANY TIMES STARTING ON 8/17/12 OR EARLIER AND ON 9/19/12 STATED THEY WOULD NOT COVER REPAIR. IN CANADA THIS FAILURE WAS IDENTIFIED AND COVERED FOR THIS MODEL YEAR AND OTHERS. I WANT GM TO REIMBURSE ME FOR THE OBVIOUS AND DANGEROUS DEFECT THAT THEY ARE AWARE OF AND ARE SELECTIVELY COVERING. I HAVE THE INVOICE CONTAINING THE ABOVE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480049October 14, 2012
STEERING
WHILE ON A HIGHWAY ENTRANCE RAMP MY WIFE LOST POWER STEERING ALMOST HIT THE GUARD RAIL. AFTER RESTARTING THE CAR THE POWER STEERING RETURNED,BUT A FEW DAYS LATER IT HAPPENED AGAIN. OVER THE LAST THREE MONTHS IT HAS REACHED THE POINT IT'S HAPPENING MULTIPLE TIMES A DAY,THIS WILL BECOME A MAJOR PROBLEM IN THE WINTER. CONTACTED A DEALER AND WAS TOLD THIS THE SAME POWER STEERING SYSTEM THAT WAS RECALLED ON THE 2007 COBALT'S ,BUT NOT THE HHR. THE COST TO FIX THIS PROBLEM THAT G.M. KNOWS ABOUT IS MORE THEN I CAN AFFORD RIGHT BUT WHY SHOULD OWNERS OF THIS VEHICLE HAVE TO PAY TO FIX A DEFECT IN A MANUFACTURERS PRODUCT. PLEASE HAVE THEM FIX THIS BEFORE SOMEONE IS HURT OR KILLED ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479720October 11, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35MPH THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,187. UPDATED 11/13/12 *CN THE CONSUMER STATED AS OF 10/15/2012 THE VEHICLE HAS BEEN REPAIRED. UPDATED 11/21/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478641October 4, 2012
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, SHE ATTEMPTED TO MAKE A TURN WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE POWER STEERING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478429October 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE VARIOUS TIMES IN ORDER TO REMOVE THE KEY. THE FAILURE OCCURED INTERMITTENTLY BUT HAD BECOME PROGRESSIVELY WORSE WITH TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478545October 3, 2012
STEERING
I WAS DRIVING ON HIGHWAY ABOUT TO TURN WHEN THE POWER STEERING JUST SHUT DOWN. THE VEHICLE BECAME HARD TO STEER AND ALMOST CAUSED AN ACCIDENT. AFTER GOING TO DEALER THEY REPLACED THE POWER STEERING MOTOR BUT THIS ISSUE HAS NOT BEEN RECALLED BY CHEVY. VERY DANGEROUS. MANY COMPLAINTS MADE ABOUT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478128October 1, 2012
STEERING
THE HHR HAS ELECTRIC POWER STEERING. THE STEERING ASSIST FAILS AND MAKES THE CAR ALMOST IMPOSSIBLE TO STEER. THIS IS AN INTERMENT PROBLEM. SHUTTING THE CAR OFF AND RESTARTING WILL RESET THE FAULT AND ALLOW THE STEERING TO HAVE POWER ASSIST AGAIN. IT SEEMS GM HAS RECALLED ALL CARS WITH THAT STEERING SYSTEM EXCEPT THE HHR. THIS IS SO DANGEROUS BECAUSE YOU NEVER KNOW WHEN YOU ARE GOING TO LOOSE ASSIST. I CAN HAPPEN IN A TURN AND YOU WILL NOT BE ABLE TO STEER THROUGH THE TURN. SOMEONE IS GOING TO DIE DUE TO THIS ISSUE IT IS VERY DANGEROUS. CALLED MY LOCAL GM DEALER AND WAS TOLD I'M ON THE HOOK FOR THE EXPENSE TO REPAIR THIS ISSUE. CANADA DID RECALL THIS MAKE AND MODEL FOR THIS ISSUE. HOW IS IT A SAFETY PROBLEM IN CANADA BUT NOT IN THE US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478005September 30, 2012
STRUCTURE:BODY
THE DRIVER'S SIDE INTERIOR DOOR HANDLE SNAPPED OFF. THIS COULD POTENTIALLY BE FATAL IN A CRASH OR FIRE IF THE DRIVER IS UNABLE TO QUICKLY EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477449September 28, 2012
STEERING
MY POWER STEERING MOTOR KEEPS GOING ON AND OFF...IT WORKS FOR A BIT WHEN STARTING CAR BUT THEN THE POWER STEERING MESSAGE COME UP ON THE DASH BOARD AND IT BECOMES HARD TO STEER. APPARENTLY THIS IS A MAJOR ISSUE WITH THE HHR AND THIS NEEDS TO BE CORRECTED BEFORE SOMEONE BECOMES SERIOUSLY HURT. GM APPEARS NOT TO CARE AND HAVE NOT DONE A RECALL ON THIS. I AM SURE I'M NOT THE ONLY ONE WHO HAS REACHED OUT TO YOU FOR HELP BUT PLEASE DO JUST THAT..HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477031September 25, 2012
STEERING
THE POWER STEERING ON MY 2007 CHEVY HHR KEEPS CUTTING IN AND OUT. IT HAS HAPPENED NUMEROUS TIMES AT ALL SPEEDS. THIS IS VERY DANGEROUS AS I HAD LOST CONTROL OF THE CAR ON THE HIGHWAY WHEN THIS OCCURRED. WHY IS THERE NO RECALL ON THIS> SAME MOTOR AS THE CHEVY COBALT AND THEY RECALLED THAT!! SAME MOTOR AS THE CANADIAN HHR ( AND SAME PLANT) CANADA RECALLED!! YET NOTHING FOR HTE US CONSUMER--AND WE BAILED THEM OUT WITH OUR TAX MONEY. THIS IS PATHETIC WILL NEVER BUY ANOTHER CHEVY. NOW IM STUCK WITH A DANGEROUS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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