Chevrolet HHR Complaints (2008)

616 consumer complaints on file.

#10488880December 15, 2012
STEERING
THE ELECTRIC STEERING SYSTEM OF MY 2008 HHR FAILED SO MANY TIMES ON ME. IT HAPPENED IN COOL MORNINGS AND IN HOT AFTERNOONS. ONE TIME THE SYSTEM FAILED WHILE I WAS MAKING AN U TURN AND THE CAR ALMOST JUMPED ONTO THE SIDEWALK BECAUSE IT WAS SO HARD TO TURN WITHOUT THE POWER ASSIST. THIS IS DEFINITELY A SAFETY ISSUE. I SAW SOME REPORTS THAT IN CANADA THERE WAS A RECALL ON THIS PROBLEM. WHY NOT IN US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482516October 29, 2012
STEERING
AS I WAS DRIVING AROUND A CURVE AFTER STOPPING, GOING ABOUT 5 MPH, A POWER STEERING MESSAGE APPEARED AND I WAS UNABLE TO STEER MY CAR. IN ORDER TO STOP MY CAR I HAD TO TURN A CORNER (BY TURNING THE WHEEL WHICH TOOK A LOT OF EFFORT), WHERE I WAS ABLE TO PUT IT IN PARK AND THEN SHUT OFF THE VEHICLE. THE CAR STARTED BACK UP WITH NO PROBLEMS. AN HOUR LATER THE MESSAGE REAPPEARED AND WOULD NOT GO OFF. IT IS VERY DIFFICULT TO STEER AND I DO NOT WANT TO DRIVE THIS ON THE ROAD (I HAVE NO CONTROL OVER THE CAR). THE CAR ONLY HAS 31,000 MILES ON IT AND IS 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479923October 12, 2012
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT TURNED THE ENGINE OFF AND MANEUVERED THE STEERING WHEEL WITH FORCE SEVERAL TIMES BEFORE THERE WAS A NORMAL RESPONSE. THE CONTACT WAS ABLE TO RESUME DRIVING. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479759October 11, 2012
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WAS MALFUNCTIONING INTERMITTENTLY. THE CONTACT STATED THEY HAVE TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO GET THE STEERING TO COME BACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 32,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE POWER ASSIST FOR THE STEERING WOULD GO OUT WITHOUT WARNING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479788October 11, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. A PASSENGER SUSTAINED NECK AND BACK INJURIES AND THE CONTACT SUSTAINED SHOULDER INJURIES. FOUR MONTHS PRIOR TO THE CRASH, THE VEHICLE WAS INVOLVED IN ANOTHER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 39,993. UPDATED 11/14/12*LJ
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10479781October 11, 2012
STEERING
THE CAR WAS LIKE "EXHALING" AS I WAS DRIVING ON THE HIGHWAY. THE NEXT MORNING AFTER I STARTED MY CAR, I SAW THE MESSAGE "POWER STEERING". TOOK IT TO THE CHEVY DEALERSHIP ON OCT 3 AND WAS CHARGED FOR THEM TO TELL ME THEY COULD NOT DUPLICATE THE PROBLEM. ON OCT 10, IT HAPPENED AGAIN, BUT I HEARD A WARNING SIGNAL ALONG WITH THE MESSAGE. I IMMEDIATELY DROVE TO THE DEALERSHIP AGAIN AND WAS TOLD THEY COULDN'T GET TO ME UNTIL OCT 15. I WAS TOLD THAT THE LAST TIME, THEY FOUND A LOW VOLTAGE AND THAT WAS ALL. I'M LEFT WONDERING WHAT TO DO IF IT STOPS IN THE MIDDLE OF THE HIGHWAY AND NO POWER STEERING. I HAVE ANOTHER APPOINTMENT ON OCT 15TH(PROBABLY FOR ANOTHER $120) FOR THEM TO TELL ME THE SAME THING. SAFETY - IF I LOSE THE POWER STEERING WHILE ON THE HIGHWAY, TRYING TO GO AROUND CURVES, I WILL SURELY GET HIT BY SOMEONE. THERE'S NO SHOULDERS ON THE HIGHWAY (I-40) THAT I DRIVE ON DAILY DURING PEAK TRAFFIC TIME. LUCKILY, MY CAR HAS NOT DONE THAT TO ME, BUT IT IS SHOWING ALL THE WARNINGS. PLEASE HELP BEFORE SOMEONE LOSES THEIR LIFE, INCLUDING MYSELF. I AM ABOUT AFRAID TO GET ON THE ROAD BECAUSE OF THIS PROBLEM AND OF REPORTS THAT THE ENGINE "FRIED" ON SOMEONE ELSE'S CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480302October 9, 2012
STEERING
WHILE ON VACATION WE WERE DRIVING IN WASHINGTON DC TRAFFIC DURING MID DAY TRAFFIC CONGESTION, THE POWER STEERING FAILED IN OUR CAR. WE WERE LUCKY AND WERE ABLE TO STRUGGLE TO STEER TO GET OFF TO THE EDGE OF THE HIGHWAY AND SHUT THE CAR OFF. UPON RESTARTING THE POWER STEERING WAS WORKING UNTIL SEVERAL HOURS LATER AGAIN IN BUSY TRAFFIC. THIS HAPPENED 3 MORE TIMES IN NEXT TWO DAYS BEFORE GETTING IT BACK HOME & TO THE DEALERSHIP, WHERE IT WAS DETERMINED TO BE A COMPONENT THAT HAS BEEN RECALLED IN OTHER MODELS BUT NOT THIS ONE. I CANNOT UNDERSTATE THE DANGER OF LOSING POWER STEERING IN ANY ROAD CONDITIONS, PUTTING MYSELF, MY FAMILY AND OTHER MOTORISTS IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475412September 14, 2012
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE POWER STEERING MOTOR TURNED OFF INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475280September 13, 2012
STEERING
I HAD JUST PULLED OUT OF A DRIVEWAY. I HEARD A FEW ALERT TONES AND LOOKED AT MY DASH AND THE POWER STEERING MESSAGE WAS DISPLAYED. I ENTERED INTO A ROUNDABOUT AND LEARNED THAT MY POWER STEERING WAS NOT WORKING. LUCKILY I WAS NOT GOING VERY FAST AND WAS ABLE TO MUSCLE THE CAR THROUGH THE TURNS. I HAD A FEW MORE TURNS ON THE WAY HOME. ONCE AT HOME I TURNED THE CAR OFF FOR A FEW MINUTES. UPON RESTARTING IT THE POWER STEERING WAS AGAIN FUNCTIONAL. I AM AFRAID THAT IT WILL HAPPEN AGAIN IN HEAVY TRAFFIC AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474516September 10, 2012
STEERING
POWER STEERING FAILS AFTER VEHICLE IS DRIVEN FOR APPROX 10 MINUTES. NO WARNING, JUST GOES OUT. APPARANTLY CHEVY COBALT USES SAME/SIMALAR ELECTRIC POWER STEERING MOTOR WHICH HAS BEEN RECALLED. UNSURE WHY NO RECALL HAS BEEN ISSUED FOR THE HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474194September 7, 2012
STEERING
POWER STEERING CEASED TO FUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472404August 24, 2012
STEERING, ELECTRICAL SYSTEM:IGNITION, TIRES, SERVICE BRAKES, HYDRAULIC
THIS CAR IS A SAFETY HAZARD GOING DOWN ROAD. I BOUGHT IT NEW IN 2008. ROTORS & BRAKES ARE HORRIBLE - HAVE TO HAVE REPAIRED MULTIPLE TIMES. BEARINGS HAVE WENT OUT, REPLACED & ONE WENT OUT AGAIN. I SPEND APPROX 1200 DOLLARS A YEAR JUST TO GET SHAKING OUT OF FRONT END, TURNING ROTORS & TIRES. BUT THAT ISN'T REALLY THE PROBLEM I AM REPORTING: WAS HAVING TROUBLE WITH IGNITION SWITCH - IT WAS RECALLED - TOOK IT TO DEALER TO HAVE IT REPLACED - UNDERSTAND THAT I WAS HAVING NO PROBLEMS WITH CAR AT THIS TIME - UPON LEAVING DEALERS AND WITHIN 15 MILES POWER STEERING LIGHT COMES ON & I LOSE POWER STEERING. NOW MY POWER STEERING GOES OUT UNEXPECTEDLY WHENEVER IT DECIDES TO. TOOK BACK TO DEALER BECAUSE I FELT THIS WAS SOMETHING THEY MESSED UP AND WAS TOLD THIS IS JUST A PROBLEM WITH HHRS AND THAT POWER STEERING MOTOR NEEDS TO BE REPLACED. AFTER RESEARCHING THIS...IT IS VERY COMMON WITH THIS CAR, ALONG WITH BRAKE ISSUES, SEVERE SHAKING IN FRONT, BEARINGS GOING OUT AND MANY OTHER PROBLEMS THAT I HAVE ALSO HAD. I REALIZE MY CAR IS HIGH MILEAGE, I WORK AS A HOME HEALTH NURSE & USE THIS CAR FOR WORK, BUT I DO KEEP IT MAINTAINED. I HOPE THAT I WILL BE ABLE TO GET INTO DIFFERENT CAR BEFORE I GET IN ACCIDENT IN THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472071August 23, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE COMPUTER MONITOR WAS PROVIDING INCORRECT INFORMATION AND THE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE OF THE COMPUTER MONITOR WAS CAUSED BY THE OXYGEN SENSOR. THE VEHICLE WAS REPAIRED UNDER THE VEHICLE WARRANTY HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000, AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471599August 20, 2012
ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE WILL SHOW ECS CODE IN DIC MESSAGE CENTER AND ESC WILL BE DISABLED. VEHICLE WILL THEN LOSE POWER STEERING SHORT TIME LATER AND YOU WILL HAVE NO POWER STEERING. HAS BEEN HAPPENING SINCE WARRANTY EXPIRED AT 36,000 MILES. IT WILL RESET AFTER ENGINE IS TURNED OFF, HOWEVER AFTER ABOUT 20 MINUTES OF STEADY DRIVING YOU WILL LOSE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470717August 15, 2012
STEERING
WHILE DRIVING, THE POWER STEERING LIGHT CAME ON AND THE VEHICLE BECAME HARD TO STEER. IT DOES THIS ALMOST EVERY TIME WE DRIVE THE VEHICLE, BUT LUCKILY IT HAS NOT YET DONE IT WHILE TURNING A CORNER. WHEN YOU TURN THE VEHICLE OFF AND TURN IT BACK ON, IT WORKS AGAIN. THERE DOES NOT SEEM TO BE ANYTHING IN PARTICULAR THAT TRIGGERS AN EVENT. IT MAY HAPPEN AFTER 2 MINUTES OF DRIVING, OR 40 MINUTES OF DRIVING, OR IT MAY NOT HAPPEN AT ALL ON ANY ONE PARTICULAR TRIP. THIS IS A VERY DANGEROUS SITUATION AND SEEMS TO BE COMMON AMONGST HHR OWNERS. THERE IS CURRENTLY A CANADIAN RECALL ON THIS, BUT NOT HERE IN THE US. THERE IS A GM TSB (231703) REFERENCING THIS, BUT THAT DOES NOT REQUIRE GM TO REPAIR THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465715July 15, 2012
POWER TRAIN, EQUIPMENT:MECHANICAL
2008 CHEVY HHR REQUIRED A NEW TRANSMISSION. ONLY 104,124 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465229July 11, 2012
STEERING
THE POWER STEERING WENT OUT WHILE I WAS DRIVING ON CITY ROADS. IT WILL BRIEFLY COME BACK ON AFTER THE CAR IS SHUT OFF AND RESTARTED, BUT IT GOES OUT AGAIN SHORTLY AFTER THE VEHICLE BEGINS MOVING. MY WARRANTY IS UP AND THE MANUFACTURER HAS REFUSED TO REIMBURSE ME, EITHER FULLY OR PARTIALLY, FOR THE COST OF REPLACEMENT. THERE WAS A CANADIAN RECALL FOR THE SAME MODEL OF CAR, BUT I CANNOT FIND ANY INFORMATION ON THE DIFFERENCE BETWEEN THE POWER STEERING UNITS OF THE US AND CANADIAN MODELS SUCH THAT NOT HAVING A US RECALL WOULD BE JUSTIFIED. PLEASE INVESTIGATE THIS ISSUE. IT IS NOT ONLY UNFAIR FOR PEOPLE TO HAVE TO PAY FOR EXPENSIVE REPAIRS FOR A RELATIVELY NEW VEHICLE, IT IS A SERIOUS SAFETY RISK THAT SHOULD BE FIXED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461692June 13, 2012
STEERING
THIS CAR HAS A SAFETY DEFECT WITH THE STEERING WHEEL ..THE STEERING WHEEL SHAKES OUT OF CONTROL ..STARTING AT 50MPH VERY SCARY.. TODAY I WENT ONLINE TO READ AT LEST 20 COMPLAINTS ONLINE ABOUT THE SAME STEERING ISSUE..THIS IS VERY SERIOUS ..PLEASE PROVE ME WRONG..1 COMPLAINT I READ THE MAN STATED THAT HE HAD HIS STEERING WHEEL CHANGED 3 TIMES AND IT DID NOT RESOLVE THE PROBLEM.. MAJOR DEFECT...PLEASE HELP ME TO RESOLVE THIS MATTER.. YOU CAN USE MY CAR AS AN EXAMPLE TO TEST ..PLEASE ! I AM SCARED TO DRIVE IT ..I HAVE BEEN DRIVING SINCE 1975...ALL MAKE OF CAR.. CHEVY IS MY FAVORITE.. THE HHR IS THE WORST IN SAFETY PERFORMANCE.. IT IS NOT SAFE FOR PEOPLE TO KEEP PASSING THIS BRAND OF CAR AROUND BECAUSE OF THE DEFECT IN THE STEERING.. I HAVE ONLY HAD THIS CAR FOR 3 MONTH IT CAME WITH LOW MILES.. AND ALL OF THE COMPLAINTS I READ TODAY HAD LOW MILEAGE..PEOPLE ARE PASSING THESE CARS OFF BECAUSE OF THE DEFECTIVE STEERING WHICH IS A MAJOR SAFETY DEFECT . HOW DID THIS CAR PASSED SAFETY INSPECTION.. OR WAS IT TESTED FOR SAFETY AT ANY TIME PROVE ME WRONG ?????? FEED BACK PLEASE..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458832May 17, 2012
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I BOUGHT THIS CAR IN JUNE OF 2008. IT HAS BEEN IN THE SHOP 17 TIMES WITH ELECTRICAL PROBLEMS THE BRAKES HAVE QUITE WORKING CAME TO A STOP SIGN AND THEY WENT TO THE FLOOR THE CAR HAS SHUT OFF SEVERAL TIMES GOING DOWN THE ROAD AND WHEN IT RAINS REALLY HARD THE CAR WILL NOT START IT DRAINS MY BRAND NEW BATTERY I GOT THE CAR FROM BOB STEEL CHEVROLET IN COCCA FL THEY KEPT TELLING ME THERE WAS NOTHING THEY COULD DO I CALLED A LAWYER AND GM MOTORS DECIDED TO GIVE ME 10% OF THE CAR AND THEY NEVER FIXED THE CAR THIS IT THE 4TH BATTERY BECAUSE IT IS DRAINING THEM SO MUCH THERE NO GOOD GM MOTORS TOLD ME THEY WERE GOING TO LABEL THE CAR AS A LEMON BUT BECAUSE I BOUGHT IT USED THEY WEREN'T GOING TO BUY IT BACK THEY ALSO TOLD ME THAT THE 2007 HAD THE SAME PROBLEM BUT BECAUSE THIS WAS A 2008 AND NO OTHER PROBLEMS WITH THIS MODEL TO JUST DEAL WITH IT I DON'T KNOW WHAT LEST TO DO PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458273May 13, 2012
STEERING
ELECTRIC POWER STEERING GOES OUT AT RANDOM TIMES. IS NOT RELATED TO SPEED, OR EVEN BEING USED AT THE TIME. CAN BE AT A FULL STOP AND THE POWER STEERING WILL STOP WORKING AND THE POWER STEERING MESSAGE COMES ON THE DASH. TURNING OFF CAR AND RESTARTING WILL GET IT WORKING AGAIN, BUT MAY GO RIGHT BACK OUT WITHIN MINUTES, APPARENTLY FOR NO OBVIOUS REASON. HAPPENED TO ME 3 TIMES IN A ONE MILE TRIP. AND THIS IS A REPEATED OCCURRENCE. VEHICLE IS VERY HARD TO STEER WHEN THE POWER STEERING STOPS WORKING. DOING ONLINE RESEARCH HAS SHOW THAT MANY OTHER OWNERS ARE HAVING THE SAME ISSUE AND THAT REPLACEMENT OF THE POWER STEERING MOTOR USUALLY FIXES THE PROBLEM. SAME AS WITH THE BELOW MENTIONED PROBLEMS WITH THE CHEVROLET COBALT. RECALL. NUMBER 10023. THERE IS CURRENTLY A RECALL ON THIS EXACT SAME PROBLEM WITH THE EXACT SAME PART ON THE CHEVROLET COBALT. I BELIEVE THE HHR SHOULD HAVE BEEN ADDED TO THIS RECALL. THIS CAN POTENTIALLY BE A VERY DEADLY PROBLEM DEPENDING ON CIRCUMSTANCES. HOW ME DEATHS OR INJURIES DOES IT TAKE FOR CHEVROLET TO DO THE RIGHT THING FOR ALL AFFECTED OWNERS OF FAULTY COMPONENTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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