Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10469537August 7, 2012
STEERING
THE POWER STEERING SYSTEM WENT OUT ON MY CAR WHILE DRIVING. THE POWER STEERING SYSTEM WORKS AFTER IT HAS HAD TIME TO COOL DOWN FOR 5 TO 15 MILES. THE SYSTEM GOES OUT EVERYDAY AND EVERY-TIME IT IS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468216July 30, 2012
STEERING
POWER STEERING ASSIST HAS DROPPED OUT NUMEROUS TIMES. THE DASH CHIMES AND A POWER STEERING MESSAGE APPEARS ON THE DIGITAL DISPLAY. SHUTTING THE ENGINE OFF AND RESTARTING IT RESETS THE POWER STEERING ASSIST ONLY TO HAVE IT DROP OUT AGAIN WITHIN A MILE OR SO. THE WARRANTY EXPIRED A FEW MONTHS AGO. THIS SITUATION COULD BE VERY DANGEROUS SHOULD THE POWER STEERING ASSIST DROP OUT WHILE NEGOTIATING A SHARP TURN ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468041July 27, 2012
STEERING, ELECTRICAL SYSTEM
LIKE OTHERS, THERE WERE SOME WARNING BEEPS AND THE MESSAGE APPEARED ON THE DASH "POWER STEERING". THEN THE POWER STEERING WENT OUT. ONCE I CUT THE CAR OFF AND BACK ON, I HAD POWER STEERING BACK. THIS SEEMS VERY SIMILAR TO THE REASON FOR THE RECALL ON THE COBALT AND S5. HAPPENED AGAIN ON 7/26 AND 7/27. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467151July 23, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION, WHICH PREVENTED HIM FROM SHUTTING THE VEHICLE OFF. THE CONTACT STATED THAT IN ORDER TO SHUT OFF THE VEHICLE, HE HAD TO PULL A FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464396July 6, 2012
AIR BAGS, EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WERE INOPERABLE AND WOULD NOT ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND HE WAS TOLD BY THE DEALER THAT THE AIR BAGS WOULD NOT FUNCTION IN THE EVENT OF A CRASH UNTIL THEY WERE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE AIR BAG ISSUE WAS RESOLVED. HOWEVER, THE TURN SIGNALS DID NOT CANCEL IN A TIMELY MANNER AFTER COMPLETING A TURN. UPDATED 08/14/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463586June 29, 2012
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
LOSS OF STEERING ASSIST OCCURS AT ANY TIME WHILE DRIVING AND ONCE ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER (DIC) AND A CHIME SOUNDS. THIS IS THE SAME PROBLEM & PART INVOLVED IN THE BELOW RECALL OF COBALTS & IN A CANADIAN RECALL OF HHRS. IT IS ALMOST IMPOSSIBLE TO PARK WHEN IT IS NOT WORKING. RESETTING BY TURNING IGNITION OFF, THEN STARTING ENGINE AGAIN WILL LAST ABOUT 30 SECONDS. I HAVE ALMOST CRASHED AS IT FAILS WHILE TURNING ENTERING/EXITING PARKING SPACES OR GARAGE. NHTSA ACTION NUMBER: NHTSA RECALL CAMPAIGN NUMBER: PE10005 10V073000 MAKE: CHEVROLET MODEL: COBALT MANUFACTURER : GENERAL MOTORS LLC MODEL YEAR : 2009 COMPONENT(S) : STEERING:ELECTRIC POWER ASSIST SYSTEM DATE INVESTIGATION OPENED : JANUARY 27, 2010 DATE INVESTIGATION CLOSED : JULY 19, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462976June 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION AND THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT HAD TO PULL FUSES AND DISCONNECT THE BATTERY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462555June 21, 2012
AIR BAGS
WITHOUT INCIDENT, THE SERVICE AIRBAG ALERT ILLUMINATED AND HAS CONTINUED TO STAY ON THE MAJORITY OF THE TIME FOR THE LAST 5 DAYS. MOMENTARILY, THE ALERT LIGHT WILL TURN OFF BUT RE-ILLUMINATE AGAIN WITHOUT INCIDENT. THIS IS SIMILAR TO THE OTHER POSTS AND COMPLAINTS I HAVE READ. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462365June 20, 2012
STEERING
THE POWERSTEERING GOES OUT WHILE DRIVING. SPEED DOESN'T SEEM TO MATTER. ONCE THE CAR IS STOPPED AND TURNED OFF THE POWERSTEERING COMES BACK ON, HOWEVER IT MAY GO OUT AGAIN AT 500FT TO A FEW MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460397June 3, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING IN RAIN WIPER'S STOPPED WORKING AFTER PLAYING WITH SWITCH AND STOPPING PULLING OVER IN A SAFE PLACE WHEN TRAFFIC WOULD LET ME I TURNED CAR KEY SWITCH OFF AND BACK ON TWICE AND THEY STARTED WORKING AGAIN AFTER DEALING WITH THIS MORE THEN ONE TIME DROVE CAR TO A DEALER AFTER TWO DAYS THEY TELL ME THE MAIN FUSE BOX HAS A SHORT IN IT AND WILL NEED TO BE REPLACED I HAVE A BUMPER TO BUMPER EXTENDED COVERAGE AFTER TALKING WITH THE DEALER THEY ARE TELLING ME THIS IS NOT COVERED IN WARRANTY THEY ALSO CALLED THE DEALER WERE I BOUGHT IT AND THEY LOOKED IT UP AND SAID THE SAME FUSE BOX NOT COVERED SO IT WILL COST ME OVER $600.00 TO FIX CAR I FILL THIS IS A SAFETY RELATIVE ITEM AND SHOULD BE COVERED ? IF A SHORT IN THIS FUSE BOX STOPPED WIPERS COULD IT START A FIRE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458041May 10, 2012
STEERING
WHILE DRIVING POWER STEERING LIGHT WILL COME ON AND LOSS OF POWER STEERING OCCURS, ALSO SHAKING, HAVE REPLACED ROTORS AND BRAKES TWICE WITHIN ONE YEAR, WHY IS CHEVROLET NOT FIXING THE PROBLEMS ON THE HHR WHEN OTHER MODELS WITH SAME COMPONENTS HAVE BEEN RECALLED. I WILL NEVER BUY ANOTHER CHEVROLET IF THEY FAIL TO RESOLVE THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457894May 9, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN ANY ELECTRICAL DEVICES SUCH AS A CELLULAR PHONE, CHARGER, I-PAD OR COMPUTER WERE PLACED IN THE FRONT PASSENGER SEAT, THE AIR BAG OFF WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THERE COULD BE NO ELECTRICAL DEVICES PLACED IN THE FRONT PASSENGER SEAT, AS IT WOULD INTERFERE WITH THE AIR BAG SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457835May 8, 2012
STEERING
TWICE TODAY, THE POWER STEERING STOPPED WORKING WHILE DRIVING THIS VEHICLE. WHILE PULLING OUT OF A PARKING PLACE, THE POWER STEERING STOPPED WORKING FOR THE FIRST TIME. UPON STOPPING, PUTTING THE VEHICLE IN PARK AND RE-STARTING THE VEHICLE IT WORKED AGAIN FOR A SHORT PERIOD. (LESS THEN 2 MILES) LUCKILY, WE WERE ONLY TRAVELING 40 MPH ON A STRAIGHT, LEVEL, SIDE ROAD WHEN IT HAPPENED THE SECOND TIME. I HAVE VISIONS OF VERY BAD THINGS IF/WHEN THIS HAPPENS AGAIN AT HIGHWAY SPEEDS ON A WINDING ROADWAY. UPON FURTHER RESEARCH, BEFORE MAKING THIS REPORT, I READ OF MANY OTHERS WHO OWN THIS SAME VEHICLE WHO HAVE HAD THIS SAME PROBLEM, AND THAT THERE IS POSSIBILITY THAT THERE WAS A MANUFACTURER RECALL IN CANADA, BUT NOT IN THE US. I ALSO UNDERSTAND THAT THE SAME PARTS ARE USED IN THE CHEVY COBALT, DOES HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457746May 8, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM A PARKING SPACE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT SPOKE WITH THE DEALER AND WAS INFORMED THAT THEY COULD NOT LOCATE A FAILURE CODE BECAUSE THE SYSTEM RESET WHEN THE VEHICLE WAS SHUT OFF. THE FAILURE AND CURRENT MILEAGES WERE 58,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456829April 30, 2012
ELECTRICAL SYSTEM:IGNITION
MY CAR WOULD NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION IN THE ON POSITION AND WILL NOT TURN TO THE OFF POSITION. WAS TOLD, WITHOUT EVEN GETTING PAST THE ABOVE DESCRIPTION " IT'S AN HHR ISN'T IT" BY PERSON ON THE PHONE FROM CHEVROLET DEALERSHIP. WE WERE TOLD BY THE CHEVROLET DEALERSHIP TO PULL FUSE IN ENGINE AND DRIVE IT OVER TOMORROW SINCE THE GARAGE IS CLOSED IT BEING SUNDAY. CALLED DEALERSHIP BACK TO NOTIFY WOULD BRING CAR OVER NOW DUE TO ISSUES WITH TRANSPORTATION FOR MONDAY.... ENDED UP HAVING TO HAVE IT TOWED BECAUSE IT WAS UNSAFE TO DRIVE SINCE WHEN TURNED ON IT KEEPS SPUTTERING AS THOUGH MISS FIRING AND SOUNDS AS IF IT IS GOING TO STALL.... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456814April 29, 2012
STEERING, ELECTRICAL SYSTEM
WHEN I PUT MY CHEVROLET HHR INTO PARK AND PROCEEDED TO TURN THE CAR OFF, THE IGNITION SWITCH WAS STUCK IN THE ON POSITION AND I WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION WHILE THE CAR WAS STILL RUNNING. I HAD TO DISCONNECT THE BATTERY CABLE AND REMOVE A FUSE TO GET THE VEHICLE TO TURN OFF COMPLETELY, AND AM HAVING TO TAKE IT TO THE DEALERSHIP TOMORROW FOR A REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456719April 27, 2012
ENGINE AND ENGINE COOLING
I WAS DRIVING MY CHEVY HHR WHEN IT STARTED OVERHEATING AND SMOKING AND DIDN'T SEEM SAFE TO DRIVE, SO I HAD IT TOWED TO A DEALERSHIP AND WAS TOLD THAT ENGINE BLOCK CRACKED AT ABOUT 147,000 MILES DUE TO OVERHEATING. I WAS TOLD THAT IT NEEDED A NEW ENGINE WHICH WOULD BE 4,000. WANTING A SECOND OPINION, WE HAD IT TOWED TO ANOTHER MECHANIC WHO BASICALLY SAID THE EXACT SAME THING. THEN WECALLED GM BECAUSE THE MECHANIC TOLD HIM THAT THERE WAS A TECH BULLETIN OUT ON IT AND THIS WAS A KNOWN PROBLEM ON THE HHR'S SO WE WERE HOPING THAT GM WOULD HELP US SINCE THE CAR WAS ONLY 2 YEARS OLD. GM SAID THAT THEY COULD PROBABLY HELP US BUT FIRST WE HAD TO PAY ANOTHER 200 TO GET IT TOWED TO ANOTHER CHEVY DEALERSHIP AND THEN PAY FOR THE DIAGNOSIS. I WAS HESITANT, BUT HE TOLD ME THAT IF WE DID THAT HE SHOULD HOPEFULLY BE ABLE TO HELP US OUT WITH THE ENGINE. WE DID ALL THAT, AND THEY CALLED US BACK THIS MORNING TO SAY THAT THE ISSUE WAS EXACTLY WHAT WE HAD TOLD THEM FROM THE BEGINNING BUT NOT ONLY WOULD THEY NOT HELP US OUT AT ALL, THIS DEALERSHIP WANTS 6,000 FOR THE NEW ENGINE INSTEAD OF THE $4,000 THAT THE FIRST DEALERSHIP QUOTED US. THE MECHANIC SAID THAT HE CAN'T TELL IF THE ENGINE CRACKED BECAUSE THE CAR OVERHEATED, OR IF THE CAR OVERHEATED BECAUSE THE ENGINE CRACKED, BUT EITHER WAY HE SAID HE CAN'T TELL IF IT'S A MANUFACTURERS DEFAULT OR NOT SO THEY'RE DECIDING TO GO WITH NOT SO THEY DON'T HAVE TO HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455622April 18, 2012
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED WHILE DRIVING AT VARIOUS SPEEDS AND THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT STOPPED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456214April 17, 2012
ELECTRICAL SYSTEM:IGNITION
2009 CHEVROLET HHR. CONSUMER STATES KEY WAS STUCK IN THE ON POSITION *TGW THE CONSUMER STATED THE ONLY WAY FOR HIS WIFE TO SHUT THE VEHICLE OFF, WAS TO TAKE HER FOOT OFF THE GAS AND LET THE CLUTCH OUT WHILE IT WAS STILL IN GEAR. THE CONSUMER HAD TO DISCONNECT THE BATTERY IN ORDER TO PREVENT IT FROM GOING DEAD AND POSSIBLY DAMAGING THE ELECTRICAL SYSTEM. THE NEXT DAY, THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, WHERE HE WAS INFORMED, HE WAS NOT THE ONLY PERSON TO BRING THEIR VEHICLE IN FOR A DEFECTIVE IGNITION KEY CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455407April 16, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION, THEREFORE THE ENGINE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY WIRES AND THE FUEL PUMP FUSE TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE FAILURE WAS LOCATED AT THE IGNITION LOCK CYLINDER. THE DEALER REPLACED THE IGNITION LOCK CYLINDER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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