Chevrolet HHR Complaints (2008)

616 consumer complaints on file.

#10594082May 25, 2014
UNKNOWN OR OTHER
I WAS TURNING LEFT ON THE CORNER OF MY HOUSE, DRIVING LESS THAN 15 MPH AND THEN THE BACK GLASS OF MY CAR EXPLODED WITHOUT REASON AND THE GLASS WAS DESTROYED IN PIECES. IT WAS VERY SCARY BECAUSE SOUNDED A BIG AN EXPLOSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593768May 23, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE POWER STEERING WOULD INDEPENDENTLY DISENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592967May 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 35 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER, CRASHING INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED AND A PASSENGER WAS INJURED AND TRANSPORTED TO A HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10593077May 21, 2014
STEERING
I WAS DRIVING AT HIGHWAY SPEEDS WHEN THE POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. SINCE THAT TIME IT OCCURS OCCASIONALLY BUT IS NOW MORE FREQUENT. I WAS RESEARCHING THE PROBLEM ONLINE ON A HHR OWNERS FORUM WHEN I REALIZED THAT THIS IS A COMMON PROBLEM. THOSE WHO EXPERIENCED THE SAME PROBLEM ALL STATED THAT IT IS SUDDEN AND CAN POTENTIALLY BE DANGEROUS. I HAVE CHECKED MY VIN ON GM WEBSITE FOR RECALLS AND THIS PROBLEM IS NOT LISTED. WHAT IS CONFUSING TO ME IS THAT THE CHEVROLET COBALT WAS LISTED FOR THIS PROBLEM AND THE COBALT AND HHR SHARE THE SAME PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593257May 21, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593286May 21, 2014
STEERING, ELECTRICAL SYSTEM
THE CAR HIT A BUMP ON THE STREET AND POWER STEERING ALARM WENT OFF INDICATING A LOSS OF THAT FUNCTION. WHEN PULLED OVER TO THE SIDE OF THE ROAD,AND IGNITION WAS TURNED OFF AND BACK ON, THE PROBLEM RESOLVED. FROM THERE ON OUT, THIS PROBLEM WOULD OCCUR AT IRREGULAR TIMES WHETHER THE CAR HIT A BUMP OR NOT AND THE SAME REMEDY WAS USED: PULL OVER, TURN SWITCH OFF, TURN SWITCH BACK ON AND PROCEED. WITHIN A DISTANCE OF 32 MILES, THIS AVERAGED ABOUT 6 TIMES. TODAY THE DEALERSHIP CALLED AND REPORTED THE CAR WAS FIXED, BUT WHEN MY WIFE ASKED ABOUT THE POWER STEERING PROBLEM, WE WERE TOLD "IF IT HAPPENS AGAIN, JUST BRING IT BACK", WHICH DOESN'T SOUND AS IF THAT PART OF THE IGNITION SWITCH WAS FIXED. WE DID NOT WANT TO SIGN OFF ON OUR CAR UNTIL THE ENTIRE PROBLEM WAS TAKEN CARE OF. THANK YOU FOR ANY HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592850May 20, 2014
STEERING
POWER STEERING CUTS OUT! CAUSED SMALL ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592344May 19, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK ALL THE DOORS FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592477May 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 20 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 111,098.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10592099May 17, 2014
STRUCTURE:BODY
THE LEFT REAR POWER DOOR LOCK ACTUATOR IS INOPERATIVE. THE REAR DOOR CAN NOT BE OPENED ( FROM OUTSIDE OR INSIDE) EITHER WITH POWER ASSIST OR MANUALLY PULLING THE LOCK PLUNGER. I HAVE TO USE PLIERS GRABBING THE DOOR LOCK PLUNGERS ( PULLING UPWARD) TO FORCE THE LOCK OPEN ALLOWING ME TO OPEN REAR DOOR (EXCESSIVE FORCE REQUIRED ALONG WITH SOMEONE PUSHING THE POWER DOOR LOCK SWITCH SIMULTANEOUSLY). ONCE IN THE LOCKED CONDITION YOU CAN NOT OPERATE THE DOOR FROM EITHER THE INSIDE OR OUTSIDE. REAR SEAT OCCUPANTS WOULD BE TRAPPED IN BACK SEAT WITHOUT BEING ABLE TO EXIT THE VEHICLE. I CHECKED THE CHILD SAFETY SWITCH AND IT IS NOT ENGAGED. THIS IS A SAFETY HAZARD AS REAR SEAT OCCUPANTS WOULD NOT BE ABLE TO EXIT THE CAR IN THE EVENT OF AN ACCIDENT OR FIRE. THE RIGHT SIDE REAR DOOR LOCK ACTUATOR FAILED SIMILARLY ( SAME CONDITION) ON THIS SAME VEHICLE WHILE UNDER WARRANTY AND IT WAS REPLACED. NOW GM DEALER SAID IT WAS MY ISSUE AND GM WOULD NOT COVER REPLACEMENT OR COST TO INSTALL REPLACEMENT PART. I WANT THIS SAFTEY ISSUE DOCUMENTED IN AN INDEPENDENT THIRD PARTY FILE IN CASE OF AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588589May 15, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH WHEN THE POWER STEERING FAILED. ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL,THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, DIAGNOSED THE VEHICLE WITH A POWER STEERING MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588276May 14, 2014
STEERING
I HAVE FILED A COMPLAINT BEFORE WHEN THIS FIRST HAPPENED, NOW IT IS HAPPENING EVERY SINGLE DAY. EVERYDAY I GET INTO MY CAR MY POWER STEERING GOES OUT. I'VE ONLY HAD THIS CAR SINCE FEB 15,2014 AND THIS SHOULD NOT BE HAPPENING. WHY IS IT THAT OTHER HHR'S HAVE BEEN RECALLED FOR THE SAME PROBLEM BUT NOT THIS YEAR. THIS IS A BIG PROBLEM WHO DO WE NEED TO CONTACT TO GET THIS RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588455May 14, 2014
SUSPENSION
KEPT HEARING A CLUNKING NOISE IN THE FRONT END WHEN GOING OVER SPEED BUMPS OR HITTING REGULAR BUMPS IN THE ROAD. HAVE TAKEN IT TO CHEVY MECHANICS SEVERAL TIMES, AND NO ISSUE WAS FOUND. TOOK IT IN TO AN INDEPENDENT MECHANIC FOR A TUNE UP AND HE TOLD ME THAT THE FRONT BUSHINGS WERE COMPLETELY SHOT AND IT WAS HAVING AN ADVERSE EFFECT ON MY ALIGNMENT. MECHANIC STATED THAT FOR THE BUSHINGS TO BE IN THE CONDITION THEY WERE IN, THIS HAD TO HAVE BEEN AN ONGOING PROBLEM. CHEVY NEVER DIAGNOSED THE PROBLEM AND NEVER MADE ANY SUGGESTIONS FOR REPAIRS OF THIS NATURE. VERY UPSET THAT I AM NOW OUT OF WARRANTY (MY VEHICLE WAS UNDER WARRANTY WHEN I FIRST STARTED HEARING THE NOISE) AND I AM NOW LOOKING AT A $1200 REPAIR THAT CHEVY SHOULD HAVE DIAGNOSED AND REPAIRED 4 YEARS AGO WHEN I FIRST NOTICED THE PROBLEM. THIS ON TOP OF ALL OF THE RECALLS AND OTHER ISSUES GM SEEMS TO BE HAVING, I WILL NEVER PURCHASE ANOTHER GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587809May 12, 2014
STEERING
MY 16 YEAR OLD DAUGHTER WAS DRIVING. A CHIME SOUNDED, THE POWER STEERING QUIT WORKING AND THE DASH INFO CENTER SAID POWER STEERING. AFTER TURNING OFF AND RESTARTING THE CAR, THE POWER STEERING STARTED WORKING AGAIN. THIS WAS QUITE A SURPRISE TO A NEW DRIVER. LOCAL DEALER TO FIX WILL BE MORE THEN $600.00. THIS SHOULD BE RECALLED AFTER SEEING ALL THE SAME ISSUES ON THE INTERNET WITH OTHER HHR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586976May 7, 2014
STEERING
I WAS DRIVING AROUND A CURVE ON THE HIGHWAY, HEARD A CHIME AND MY POWER STEERING WENT OUT. THEN ACROSS THE DASH, POWER STEERING POPPED UP. I WAS IN AUSTIN RUSH HOUR TRAFFIC AND COULD NOT PULL OVER. ONCE I WAS ABLE TO STOP AND TURN THE CAR OFF FOR SEVERAL MINUTES, I TURNED THE CAR BACK ON AND STEERING WAS FINE. GOT IN TO GO TO WORK THIS MORNING, HEARD THE CHIME AND NO POWER STEERING. VERY DIFFICULT TO STEER WITH NO POWER STEERING. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587077May 7, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEAD LIGHT OVERHEATED CAUSING IT TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS VERIFIED BUT A REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586572May 5, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY LOST POWER STEERING AND THE 'POWER STEERING LOST' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE EPS MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 07/01/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586178May 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584349April 23, 2014
SERVICE BRAKES
SINCE WE GOT THE HHR 3 YEARS AGO WE HAVE HAD TO REPLACE THE ROTORS 5 DIFFERENT TIMES BECAUSE THEY BECOME WARPED. THE NEW ONES ONLY LAST A MONTH, MAYBE A 1,000 MILES OF WEAR BEFORE THE BRAKES START TO BECOME WARPED AGAIN. TWO MONTHS AGO BEFORE I COULD GET IT INTO THE SHOP TO REPLACE THE ROTORS I STEPPED ON THE BRAKE DOING ABOUT 5 MPH WHEN I HEARD A GRINDING NOISE. I IMMEDIATELY TOOK IT THE SHOP, 50 MILES AWAY, TO FIND OUT THAT A BRAKE PAD WAS COMPLETELY MISSING!!! APPARENTLY THE WARPED ROTOR UNEVEN SURFACE JERKED THE BRAKE PAD OUT OF ITS SETTING AND THAT IS WHY IT WAS MISSING. THE MECHANIC HAD TO DO A COMPLETE BRAKE (FRONT) JOB USING THE BEST ROTORS ON THE MARKET 2 MONTHS AGO AND IN LESS THAN 1 MONTH, WITH NO HEAVY BRAKING, THE BRAKES ARE ONCE AGAIN SHOWING SIGNS THAT THE ROTORS ARE WARPED---STEPPING ON THE BRAKES IT IS JERKING ONCE AGAIN, AND NOW THEY ARE ALMOST AS BAD AS THEY WERE WHEN I TOOK THEM IN TO GET REPAIRED. IT IS A VERY DANGEROUS SITUATION ESPECIALLY REALIZING THE POSSIBILITY OF ANOTHER BRAKE PAD COMING OFF WHEN I STEP ON THE BRAKE. I HAVE READ ONLINE SO MANY OTHER PEOPLE COMPLAINING OF THIS SAME PROBLEM WITH THESE CARS. I STRONGLY FEEL THAT THERE NEEDS TO BE A RECALL ON THESE CARS BEFORE SOMETHING HORRIBLE HAPPENS TO THE OCCUPANTS RIDING IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584397April 23, 2014
STEERING
WHILE DRIVING, MULTIPLE TIMES, I WOULD HEAR A CHIME, THE POWER STEERING LIGHTS UP ON DASH, THEN LOSS OF POWER STEERING WOULD RESULT. THIS PROBLEM STARTED HAPPENING APPROXIMATELY 1 1/2 YEARS AGO. THIS PROBLEM IS GETTING MORE FREQUENT AND IS EXTREMELY DANGEROUS. I TOOK THE CAR TO PINE BELT APPROXIMATELY 1 1/2 WEEKS AGO AND WAS TOLD I NEEDED A POWER STEERING PUMP. I WAS TOLD IF THAT DID NOT WORK THAT I WOULD NEED A COLUMN REPLACEMENT. THIS IS A $1400 REPAIR THAT I CANNOT AFFORD. THIS IS MY ONLY VEHICLE & I USE IT FOR BOTH BUSINESS AND PERSONAL USES. AS AN EXAMPLE OF HOW DANGEROUS THIS SITUATION IS, I WENT ON AN HOUR & A HALF DRIVE YESTERDAY (4/22/14) AND THE POWER STEERING WENT OUT 18 TIMES. AT ONE POINT, I LOST CONTROL OF THE CAR WHILE TRYING TO MAKE A TURN AND ALMOST RAN INTO A CURB. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR BOTH MYSELF & TO OTHER DRIVERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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