Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10510034April 30, 2013
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER A LONG DRIVE, THE VEHICLE STARTED TO HAVE A VERY STRANGE SMELL AND THE CONTACT FELT SICK. THE CONTACT TOOK THE VEHICLE TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE BATTERY AND BATTERY TUBE WAS LEAKING AND THE FLUID HAD BREACHED THE INTERIOR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510022April 30, 2013
AIR BAGS
I WAS SITTING WITH THE CAR IDLE AT HOME AND THE AIR BAG LIGHT CAME ON. I LOOKED IT UP AND IT SAID THAT THE AIR BAG IS MORE THAN LIKELY DEFECTED DUE TO AN ELECTRICAL ISSUE. MY CONCERN IS THAT THE AIR BAG COULD GO OFF WHILE I AM DRIVING OR NOT GO OFF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509874April 29, 2013
STEERING
ELECTRICAL POWER STEERING ASSIST MOTOR FAILED AND IS NOW IN OPERABLE. IT HAPPENED RIGHT IN THE MIDDLE OF DRIVING DOWN THE FREEWAY. THE CAR CAN BARELY BE TURNED, AND IS EXTREMELY DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509227April 23, 2013
ELECTRICAL SYSTEM
IN LATE 2010, I DECIDED TO BUY MY WIFE A CAR; FIRST I BOUGHT A CHEVY COBALT FIRST WEEK OF HAVING IT I WAS HAVING TOO MANY PROBLEMS, SO I TOLD IT BACK TO THE DEALER (LUCKY MY COUSIN KNEW THE OWNER OF THE DEALER), I WAS ABLE TO TRADE IT IN FOR A HHR. WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 OR SO MILE I WENT TO TURN THE CORNER AND THE STEERING WHEEL WAS VERY HARD TO TURN, I PROCEEDED TO GET THE CAR IN A PARKING LOT TO SEE WHAT WAS GOING ON AND TO SEE IF I NEEDED SO POWER STEERING, COULD NOT FIND A PLACE TO PUT THE POWER STEERING FLUID. SO I TURNED OFF THE CAR AND AFTER AROUND 5 MINUTES I WAS ABLE TO DRIVE FOR ANOTHER MILE AND IT DID THE SAME THING. IT WAS VERY DIFFICULT TO TURN THE CORNER; IT WAS LIKE HAVING MANUAL STEERING. I WAS IN NEW JERSEY AND I HAD TO DRIVE BACK TO MARYLAND WITHOUT POWER STEERING. WHEN I TOOK IT TO ONE OF MY SHOPS IT GET MY CAR FIX AT ALL THE TIME HE INFORMED MY THE HHR'S HAS ELECTRICAL POWER STEERING PUMP THAT CAN ONLY BE FIX BY THE DEALER. WENT ON THE INTERNET TO SEE IF I WAS THE ONLY ONE WITH THIS PROBLEM AND COME TO FIND OUT THAT THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEMS WITH THE CHEVY COBALT AND HHR, HOWEVER THERE ARE ONLY RECALLS FOR COBALTS, NOT THE HHR THESE TWO VEHICLES ARE MADE BY THE SAME COMPANY. CAN YOU PLEASE RESPOND, BECAUSE IM STILL TRYING TO GET THE MONEY TOGETHER TO GET IT FIX; I KNOW ITS GOING TO COST ME A ARM AND LEGS TO GET IT FIXED, BECAUSE I HAVE TO GO TO THE DEALER, TOO BAD BECAUSE THE MAKERS OF THESE CARS HAVE ALL THE MONEY AND THEY KEEP PIMPING OUT THE CONSUMERS. REAL SAD. OH FEEL FREE TO CALL ME AND TO SHARE MY LETTER WITH THE VEHICLE MANUFACTURER. MY HHR IS SITTING IN MY DRIVEWAY UNTIL I GET THE MONEY TO FIX IT, HOPEFULLY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509338April 23, 2013
ELECTRICAL SYSTEM
I TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT IT WOULDN'T SHUT OFF > I SEE THAT THERE ARE MANY PROBLEMS ONLINE LIKE THIS BUT I DON'T SEE A RECALL. THIS IS GOING TO COST ME ALMOST $ 500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505901April 11, 2013
STEERING
I HAVE A 2009 HHR THE POWER STEERING GOES OUT WHILE IN MOTION IF YOU STOP THE VEHICLE AND TURN OFF IT WILL HAVE POWER STEERING AGAIN FOR A WHILE THE SAME THING HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505757April 10, 2013
AIR BAGS
I WAS IN A CAR ACCIDENT ON 3/6/13. BEFORE THE ACCIDENT I PASSED OUT DUE TO A LATER FOUND HEART CONDITION. I FAILED TO NEGOTIATE A LEFT TURN DUE TO PASSING OUT. I SHEARED OFF A STREET SIGN, WENT THROUGH A CHAIN LINK FENCE, WAS AIRBORNE OVER A HILL AND DROPPED APPROXIMATELY 25 FEET. MY CAR WAS A TOTAL LOSS AS DETERMINED BY MY INSURANCE COMPANY. MY DRIVER SIDE AIRBAG DID NOT DEPLOY. I SPOKE WITH GM TO FILE A CLAIM AND AN INVESTIGATOR WENT TO INVESTIGATE MY CAR AND DETERMINED THAT THE AIRBAG SHOULD HAVE NOT DEPLOYED. I ASKED FOR A COPY OF THE REPORT FOR MY PERSONAL RECORDS. GM IS TELLING ME THAT THEY WILL NOT RELEASE IT DUE TO IT BEING GM PROPERTY. I WOULD LIKE TO KNOW HOW TO PROCEED FROM HERE. IF MORE DETAIL AND SPECIFIC DATES ARE NEEDED PLEASE FEEL TO REQUEST IT. I HAVE ALL OF THE NAMES AND DATES AS NEEDED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10507272April 5, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT TURN THE VEHICLE OFF. THE CONTACT REMOVED THE BATTERY AND THE VEHICLE STILL DID NOT TURN OFF. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE FAILURE MILEAGE AND CURRENT MILEAGES WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507007April 3, 2013
STRUCTURE:BODY:DOOR
I WENT TO OPEN DRIVER SIDE DOOR TO GET OUT OF MY PARKED CAR. DOOR HANDLE WOULD NOT RELEASE THE DOOR TO OPEN. I HAVE TO ROLE DONE MY WINDOW (POWER WINDOW) AND OPEN DOOR FROM OUTSIDE TO BE ABLE TO GET OUT OF MY CAR TROUGH THE DRIVER SIDE DOOR. DEALER SAID THAT WHOLE NEW DOOR PANEL IS REQUIRED AT A COST OF $450.00 BECAUSE THE HANDLE AND TRIGGER IS PART OF THE PANEL. THE DEALER WENT ON TO SAY THAT 100S OF THESE PANELS HAVE HAD TO BE REPLACED BECAUSE OF AND ENGINEERED DEFECT AND GM DOES NOT WANT TO COVER THE PROBLEM. THIS IS A SAFETY CONCERN BECAUSE IF I HAD TO GET OUT MY CAR IN CASE OF AN EMERGENCY, THE DRIVERS DOOR CAN NOT BE OPENED UNLESS THE WINDOW IS ROLLED DOWN AND OPENED FROM OUTSIDE. I WOULD BE TRAPPED IN THE DRIVER SEAT IF UNABLE TO GET WINDOW OPENED.. GM SHOULD BE HELD RESPONSIBLE FOR THEIR ENGINEERED DEFECT. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504955March 29, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED WHEN SHE ATTEMPTED TO OPEN THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504323March 24, 2013
SERVICE BRAKES
FRONT DISC BRAKES PULSATE AND CAUSE VIBRATION IN STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503990March 21, 2013
STEERING
THE POWER STEERING IN MY 2009 HHR GOES OUT W/O WARNING, AT VARIOUS SPEEDS. WHEN IT STARTED I CONTACTED MY LOCAL DEALER AND CHEVY AND WAS LED TO BELIEVE THAT THIS WAS AN UNUSUAL OCCURRENCE. SINCE THEN, I HAVE SEEN HUNDREDS OF COMPLAINTS, SIMILAR TO MINE, DATING BACK TO 2006. THE POWER STEERING MOTORS IN THESE CARS ARE FAULTY AND DANGEROUS AND CHEVY KNOWS IT. THEY HAVE ALREADY RECALLED THE SAME ONES IN IONS, COBALTS, AND MALIBUS AND HAVE ONLY FAILED TO RECALL ALL OF THEM BECAUSE THEY HAVE NOT YET BEEN MADE TO DO SO. HOPEFULLY, THEY WILL TAKE RESPONSIBILITY FOR WRECKLESSLY ENDANGERING SO MANY TRUSTING CONSUMERS AND ADDRESS THIS ISSUE BEFORE SOMEONE GETS KILLED, IF IT HASN'T ALREADY HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502390March 11, 2013
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501423March 5, 2013
STEERING
MY WIFE DRIVES A 2009 CHEVROLET HHR AND THE POWER STEERING WILL GO OUT SPORADICALLY WHILE SHE IS DRIVING. THIS MAY OCCUR 1 TIME OR IT HAS HAPPENED UP TO 4 TIMES IN 10 MILE DISTANCE. IT HAS HAPPENED AT HI SPEED OF 60 MPH OR WHEN SHE IS IN A PARKING LOT DOING 5 MPH. EACH TIME IF SHE TURNS THE IGNITION OFF AND RESTARTS THE CAR THE POWER STEERING IS FINE.THE PROBLEM IS A FAULTY ELECTRIC POWER STEERING MOTOR. THIS PUTS MY WIFE'S AND MY KIDS SAFETY AT RISK. I HAVE FOUND THAT THE CHEVROLET HHR'S IN CANADA HAVE BEEN RECALLED TO THIS FAULTY MOTOR. CHEVROLET COBALT'S WITH THE SAME MOTOR HAVE ALSO BEEN RECALLED. WHY HAVEN'T THE CHEVROLET HHR'S BEEN RECALLED. IT IS A HUGE SAFETY RISK. I HAVE HAD TO PARK THIS CAR DUE TO IT'S SAFETY RISKS.I CALLED DEALERSHIP AND THEY WANT $775.00 TO REPLACE THIS MOTOR. SOUNDS OUTRAGEOUS TO FIX A FAULTY MOTOR THAT GM IS WELL AWARE OF ITS PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497788February 11, 2013
AIR BAGS
THE SERVICE AIR BAG LIGHT COMES ON AND GOES OFF INTERMITTENTLY . DEALER RAN DIAGNOSTIC CHECKS AND STATED "PASSENGER SIDE DASH AIRBAG CONNECTOR NEEDS TO BE REPLACED" . THIS VEHICLE HAS NEVER HAD AN ACCIDENT , HAS NEVER HAD ANY WORK DONE UNDER THE DASH OR TO THE AIR BAG RESTRAINT SYSTEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493608January 21, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS TYPE CAR. I WILL PROBABLY HAVE TO HAVE IT TOWED AND REPAIRED BY A DEALER AT GREAT EXPENSE. NOT GOOD FOR GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493149January 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE APPLIED THE BRAKES AND AS THE VEHICLE STOPPED, THE ROOF-MOUNTED AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT INVOLVED IN ANY TYPE OF CRASH. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO HER HEAD AND NECK AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO NOTIFIED THE MANUFACTURER, AND ADVISED THAT A REPRESENTATIVE WOULD BE SENT TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 2/13/13 *CN THE CONSUMER STATED GM OFFERED TO BUY THE VEHICLE BACK, BUT BY THE TIME SHE PAYS OFF THE LOAN, THERE WOULD NOT BE ENOUGH MONEY TO BUY ANOTHER VEHICLE. UPDATED 02/14/13
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10486274November 27, 2012
STEERING
WAS GOING AROUND A CURVE WHEN MY POWER STEERING LIGHT CAME ON. MY WHEEL WAS VERY HARD TO TURN. WASN'T SO BAD WHEN I WAS DRIVING AT HIGHER SPEEDS, BUT IT WAS ALMOST IMPOSSIBLE TO TURN INTO MY DRIVEWAY. AS SOON AS I TURNED OFF MY CAR AND TURNED IT BACK ON IT WORKED FINE. I TOOK IT IN AND THE DEALER SAID THEIR WAS AN INTERNAL PROBLEM WITH THE POWER STEERING AND HAD TO REPLACE THE MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486153November 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, PREVENTING THE ENGINE FROM BEING TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PROBLEM WAS CAUSED BY AN ELECTRICAL FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO THE DEALER TO HAVE THE REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483163November 2, 2012
STEERING, ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE FAILURES INCLUDED THE BRAKES, POWER STEERING ASSIST AND A FOUL ODOR BEING EMITTED THROUGH THE VENTILATION SYSTEM. IN ADDITION, THE DRIVER'S SIDE DOOR HANDLE CABLE FRACTURED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE FAILURE OF THE POWER STEERING ASSIST WHERE THEY ADVISED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE STEERING RACK WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THEY ADVISED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE BEGAN TO DRIVE ROUGHLY AFTERWARD. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THE BRAKE FAILURE, DOOR HANDLE AND THE EXHAUST AND THE TECHNICIANS STATED THAT THEY COULD NOT DUPLICATE THE BRAKE PROBLEM OR THE FOUL ODOR THAT WAS COMING THROUGH THE EXHAUST. IN ADDITION, THE CABLE IN THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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